Toby Carvery Old Windsor by Innkeeper's Collection
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Summary of reviewsToby Carvery Old Windsor by Innkeeper's Collection is a well-situated hotel that offers a convenient base for exploring Windsor and its surrounding attractions. Guests often praise the fantastic location, which is ideal for visits to Windsor Castle, Legoland and Great Windsor Park. Proximity to public transport and Heathrow Airport adds to the convenience and the quiet setting despite occasional airplane noise further enhances the stay. The hotel provides ample free parking and clean, comfortable rooms with staff frequently noted for their friendliness and helpfulness.
The breakfast buffet features traditional English offerings and is valued for its affordability and convenience, though some guests desire more variety and better food quality. The dining experience, while generally satisfactory with tasty and value-for-money carvery options, is sometimes marred by issues like food temperature, availability of items and service delays.
Rooms are described as spacious, clean and comfortable with modern decor in many instances. However, occasional issues with maintenance and cleanliness are noted, suggesting room for improvement. The mixed feedback on cleanliness also highlights a need for more consistent upkeep of both rooms and common areas. Free Wi-Fi is a welcome addition, though some guests experience connectivity issues.
Parking facilities receive high marks for availability and convenience. The hotel is also family-friendly, offering ample living space, supportive staff and convenient access to local attractions. However, some minor inconveniences such as self-service sofa beds and the need for bed updates are mentioned.
Beds receive mixed reviews with many guests finding them comfortable and spacious, though a notable number report discomfort and issues with firmness or loudeness, especially the sofa beds.
Overall, Toby Carvery Old Windsor by Innkeeper's Collection combines a great location, friendly service and practical amenities to provide a satisfactory stay for many guests, though attention to maintenance, cleanliness and consistent food quality could further enhance the experience.
Categories
The breakfast buffet features traditional English offerings and is valued for its affordability and convenience, though some guests desire more variety and better food quality. The dining experience, while generally satisfactory with tasty and value-for-money carvery options, is sometimes marred by issues like food temperature, availability of items and service delays.
Rooms are described as spacious, clean and comfortable with modern decor in many instances. However, occasional issues with maintenance and cleanliness are noted, suggesting room for improvement. The mixed feedback on cleanliness also highlights a need for more consistent upkeep of both rooms and common areas. Free Wi-Fi is a welcome addition, though some guests experience connectivity issues.
Parking facilities receive high marks for availability and convenience. The hotel is also family-friendly, offering ample living space, supportive staff and convenient access to local attractions. However, some minor inconveniences such as self-service sofa beds and the need for bed updates are mentioned.
Beds receive mixed reviews with many guests finding them comfortable and spacious, though a notable number report discomfort and issues with firmness or loudeness, especially the sofa beds.
Overall, Toby Carvery Old Windsor by Innkeeper's Collection combines a great location, friendly service and practical amenities to provide a satisfactory stay for many guests, though attention to maintenance, cleanliness and consistent food quality could further enhance the experience.
Family Friendly Hotel
This hotel provides a family-friendly dining experience with a Toby Carvery restaurant. Its location in Old Windsor offers a quieter setting while still being close to Windsor's attractions.
3-Star Hotel
The hotel is located in a great position and offers good value for money. The staff are attentive and friendly. The rooms are a good size, and the bathrooms are recently refurbished.
Hotel with Parking
Small Hotel
Guest Reviews
Toby Carvery Old Windsor by Innkeeper's Collection enjoys a fantastic location, making it an ideal choice for visitors to Windsor and the surrounding areas. The hotel is perfectly situated for those planning to visit Windsor Castle, Legoland and Great Windsor Park, providing easy access to these popular attractions. With a bus stop right at the doorstep, guests can reach Windsor town center and the Castle in just minutes, enhancing the convenience of their stay. Heathrow Airport is also conveniently close, making it a suitable option for travelers with early flights.
The location is praised for its proximity to public transport, facilitating an easy commute to various points of interest including Magna Carta and Ascot racecourses. Many reviews highlight the pleasant walk to Windsor, approximately 30-40 minutes, offering a scenic route for those who prefer to explore on foot.
Additionally, guests appreciate the hotel's quiet setting, despite its proximity to busy roads and occasional airplane noise from Heathrow. The ample free parking and the cleanliness and comfort of the rooms contribute to a positive guest experience. The staff is frequently noted as friendly and helpful, adding to the overall satisfaction with the stay.
For those seeking a relaxed dining experience, the on-site Toby Carvery serves as a convenient option for a hearty roast dinner or a delicious breakfast buffet. This combination of location benefits and comfortable accommodation makes Toby Carvery Old Windsor a great base for exploring Windsor and the broader region.
The breakfast experience at Toby Carvery Old Windsor by Innkeeper's Collection is largely characterized by its traditional English offerings and mixed reviews. The all-you-can-eat breakfast buffet, which is reasonably priced around £4.99 to £6.99, features standard items like bacon, sausages, eggs, toast, beans and mushrooms. Many guests found the breakfast to be tasty, filling and a good value for the price, highlighting its convenience and ability to start the day off well.
The service has received praise for being helpful and welcoming and some guests specifically mentioned staff members who contributed positively to their dining experience. The breakfast buffet is also noted for being a time-efficient and plentiful option, making it a practical choice for those looking to satiate their morning appetite with hearty fare.
However, there are several areas where the breakfast falls short. Common complaints include limited and repetitive choices with no options for cereals, fruits or continental breakfast items such as pastries and yogurts. For those with dietary restrictions or preferences for lighter, healthier options, the lack of diversity was a significant drawback. Additionally, some guests reported issues with the temperature and quality of the food, finding items to be lukewarm or overcooked. There were also criticisms of the overall presentation and cleanliness of the breakfast setting.
Operational inconsistencies added to guests' frustrations with instances of the kitchen being unexpectedly closed, late start times and certain breakfast items running out or missing. The ambiance was occasionally marred by cooking smells permeating the hotel and noisy staff during meal times.
In summary, while the traditional English breakfast at Toby Carvery Old Windsor provides a satisfying and cost-effective meal for many, the limited options and inconsistent quality highlight room for improvement to cater to a broader audience and enhance the overall dining experience.
The Toby Carvery Old Windsor by Innkeeper's Collection offers a mixed dining experience highlighted by its convenient location and competitive pricing. The carvery menu features a variety of meats and unlimited side dishes, which many guests found appetizing, tasty and good value for money. However, some pointed out that the food often became cold quickly, particularly when the air conditioning was on and there were instances where essential items like condiments and specific meats were unavailable.
Positive feedback emphasized the pleasant and cozy atmosphere of the restaurant, along with satisfactory food quality during both dinner and breakfast. The buffet-style service allowed guests to enjoy generous portions and the friendly, accommodating staff contributed to an overall enjoyable dining experience. The freshly cooked and piping hot meals left a lasting impression on many guests.
Conversely, others noted issues such as understaffing leading to long waits and disappointing service. There were complaints about the inconsistency in food quality with some dishes being overcooked or left on the hot counter for too long, resulting in dry or rubbery textures. Additionally, the experience was dampened for some by the unavailability of dinner reservations and insufficient seating at peak times, leading to frustration despite the restaurant's potential.
Overall, while the Toby Carvery offers the convenience of an attached restaurant with good basics and reasonable value, ensuring freshness, availability and adequate staffing would greatly enhance the dining experience for future guests.
The guestrooms at Toby Carvery Old Windsor by Innkeeper's Collection generally receive positive feedback for being spacious and clean. Many visitors appreciate the comfortable and cozy atmosphere with several reporting that the rooms felt modern and well-decorated, offering everything needed for a satisfactory stay.
However, there are some mixed reviews regarding cleanliness and maintenance with a portion of guests noticing outdated decor, signs of wear and occasional uncleaned areas such as dusty surfaces or stained linens. Some bathrooms reportedly need deeper cleaning and there are mentions of issues like missing toilet lids and broken fixtures.
On a positive note, visitors frequently commend the rooms for their spaciousness and find the beds to be comfortable. The hotel’s proximity to local attractions and public transportation is another highlighted perk, making it a convenient choice for travelers. Free parking and good value for money add to its appeal. Nonetheless, some rooms could benefit from refurbishments and improved housekeeping to consistently meet guests' expectations.
Overall, the accommodation is seen as functional and offering a decent stay with the added advantage of friendly staff and a good location near key sites. The hotel aims to cater to various guest needs with the facilities provided, but a focus on upgrading and thorough maintenance could enhance the overall guest experience.
At Toby Carvery Old Windsor by Innkeeper's Collection, the consensus on the beds is mixed with a lean towards comfort in many instances. Several guests have found the beds very comfortable with terms like spacious, good size and clean frequently used. Some describe their sleeping experience on the beds as lovely, cozy and comfy with brilliant pillows adding to the comfort. King-size beds have received particular praise for their comfort.
However, a notable portion of reviews mentions discomfort with adjectives such as hard, firm and even rock solid describing the mattresses. Complaints about hard and lumpy pillows, along with issues of noisiness at night, detract from the overall sleep quality for some guests. Sofa beds, especially, have been criticized for being uncomfortable with mentions of sharp springs and inadequate support.
While many guests appreciated the bed’s cleanliness and spaciousness, the inconsistent quality—ranging from extremely comfortable to extremely hard—appears to be a significant point of contention. In summary, while there are many positive remarks about comfort and bed size, there are also considerable issues raised about firmness and pillow quality.
Toby Carvery Old Windsor by Innkeeper's Collection received mixed feedback regarding the cleanliness of the hotel. Many guests appreciated the clean and comfortable rooms, describing them as tidy, modern and even spotless at times. The accommodation was often noted to be spacious and pleasant with particular praise for the cleanliness of the ensuite bathrooms.
However, several reviews pointed out areas needing improvement. Guests reported issues like dirty carpets, stained walls and dust around specific areas such as skirting boards and bedside tables. The overall state of the corridors was frequently mentioned with hallways described as dingy and the carpeting shabby or badly stained. Bathrooms were another consistent concern with complaints about limescale, hair and general untidiness.
Moreover, some guests mentioned that their rooms were not serviced during their stay or had not been properly cleaned prior to their arrival. Issues like dirty toilets, unemptied bins and stained bed sheets detracted from the overall experience. Despite these concerns, the staff's friendliness and helpfulness were noted positively by some reviewers, adding a touch of hospitality to the stay.
In summary, while many guests found their rooms to be clean and comfortable, the inconsistency in cleanliness and upkeep of common areas and some rooms did not go unnoticed. The hotel could benefit from a more rigorous and consistent cleaning regimen to enhance the overall guest experience.
The staff at Toby Carvery Old Windsor by Innkeeper's Collection are frequently described as friendly, helpful and welcoming. Guests often commend their professionalism and willingness to go above and beyond. The reception staff, in particular, earn high marks for their friendliness and helpfulness. Many guests appreciate the warm and accommodating nature of the entire team, despite occasional staff shortages and a busy environment.
However, there have been some negative experiences, such as rude or inattentive staff and moments when the staff appeared overworked or stretched thin. Issues with training and service delays have been noted, but these incidents seem relatively isolated compared to the general praise for the staff’s dedication and courteousness.
Overall, the exceptional friendliness and responsiveness of the staff greatly enhance the guest experience, making visitors feel welcomed and supported throughout their stay.
At Toby Carvery Old Windsor by Innkeeper's Collection, guests often appreciate the provision of free Wi-Fi, which is described as good with a reliable and fast connection. Many mentioned that the complimentary Wi-Fi was an added benefit, supporting essential activities like internet access comfortably. However, experiences were mixed as some guests found the Wi-Fi to be unstable or weak with certain reports highlighting issues such as difficulty connecting from their rooms or the inconsistency of the signal. A few noted that no Wi-Fi signal was available at times, while others found the service unreliable and occasionally non-functional. Despite these challenges, the availability of free Wi-Fi remains a positive aspect for many, though the inconsistency suggests room for improvement.
Visitors to Toby Carvery Old Windsor by Innkeeper's Collection highly appreciated the parking facilities available at the property. Guests frequently mentioned the ample and plentiful parking spaces, ensuring there was no shortage of spots to park their vehicles. Numerous reviews highlighted the convenience of free parking, describing it as an added benefit that enhanced their stay. The large and spacious car park was noted as a significant advantage, allowing for easy maneuverability and accessibility. Many guests found the secure guest entrance convenient, contributing to an overall positive experience with the parking arrangements. Despite a few mentions of limited spots at times, the general consensus pointed towards satisfaction with the parking availability and ease of use.
Toby Carvery Old Windsor by Innkeeper's Collection offers a variety of family-friendly accommodations, making it an excellent choice for family holidays and gatherings. The hotel's spacious rooms are praised for being large enough to comfortably fit travel cots and for providing enough privacy. Many reviews highlight the connectable rooms, which are perfect for families of four. The location is ideal for visiting nearby attractions like Legoland, Windsor Castle and Windsor town with a convenient direct bus stop to Windsor.
Guests appreciate the helpful and courteous staff, particularly in accommodating families with special needs children. The family-friendly environment extends to the on-site amenities, including good food and a pleasant breakfast experience. Free parking adds to the convenience and the overall experience is described as very kid-friendly.
However, a few reviews pointed out minor inconveniences, such as having to make up the sofa bed themselves and the need for new beds in the family rooms. Despite these small issues, the hotel's focus on creating a comfortable and accommodating stay for families remains a highlight for many guests.
The reviews of Toby Carvery Old Windsor by Innkeeper's Collection present a mixed picture of the hotel with some positive and some critical feedback. The cleanliness and comfort of the rooms are highlighted with guests describing them as clean, modern and well-furnished. The warm and comfortable ambiance of the rooms has also been praised with guests noting their satisfaction with the room size, comparable to a Premier Inn.
The location is another strong point, particularly for those visiting Windsor Castle. The hotel staff are frequently commended for their friendliness, contributing positively to the overall guest experience.
However, there is significant criticism regarding the hotel's four-star rating. Many guests feel that the hotel does not live up to this rating, finding it misleading. Descriptions of the hotel's facilities and overall condition suggest it does not meet typical four-star standards with some guests noting that the hotel feels rundown and in need of updates. Despite this, guests do acknowledge the hotel's value for money, which seems appropriate given the price point, even if it does not meet four-star expectations.
In conclusion, while Toby Carvery Old Windsor by Innkeeper's Collection may not fulfill four-star expectations, it offers a clean, comfortable stay with a friendly staff and good value for money, particularly for those visiting Windsor Castle.
Guests at Toby Carvery Old Windsor by Innkeeper's Collection have shared a mix of impressions regarding their stay. The overall experience is described with terms emphasizing comfort and coziness with many noting the hotel offers luxurious accommodations and a luxury stay. Despite not being overly extravagant, the rooms are modern, clean and comfortable, contributing to a positive experience. The hotel is reasonably priced while still providing a good all-around stay, making it a high-end option that doesn't break the bank.
However, some aspects do not fully align with a luxury label. The hallways were noted to be dingy with stained carpeting and a musty smell, which detracts from the otherwise luxurious experience provided by the individual rooms. Additionally, the furniture quality could be improved for a more consistently luxurious environment. While there are no substantial luxury amenities, the essential comfort and modernity of the rooms play a significant role in elevating the overall experience. The hotel does well in providing a comfortable and modern stay with elements of luxury, making it an excellent choice for those seeking a blend of quality and affordability.
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Location
The location is praised for its proximity to public transport, facilitating an easy commute to various points of interest including Magna Carta and Ascot racecourses. Many reviews highlight the pleasant walk to Windsor, approximately 30-40 minutes, offering a scenic route for those who prefer to explore on foot.
Additionally, guests appreciate the hotel's quiet setting, despite its proximity to busy roads and occasional airplane noise from Heathrow. The ample free parking and the cleanliness and comfort of the rooms contribute to a positive guest experience. The staff is frequently noted as friendly and helpful, adding to the overall satisfaction with the stay.
For those seeking a relaxed dining experience, the on-site Toby Carvery serves as a convenient option for a hearty roast dinner or a delicious breakfast buffet. This combination of location benefits and comfortable accommodation makes Toby Carvery Old Windsor a great base for exploring Windsor and the broader region.
Breakfast
The service has received praise for being helpful and welcoming and some guests specifically mentioned staff members who contributed positively to their dining experience. The breakfast buffet is also noted for being a time-efficient and plentiful option, making it a practical choice for those looking to satiate their morning appetite with hearty fare.
However, there are several areas where the breakfast falls short. Common complaints include limited and repetitive choices with no options for cereals, fruits or continental breakfast items such as pastries and yogurts. For those with dietary restrictions or preferences for lighter, healthier options, the lack of diversity was a significant drawback. Additionally, some guests reported issues with the temperature and quality of the food, finding items to be lukewarm or overcooked. There were also criticisms of the overall presentation and cleanliness of the breakfast setting.
Operational inconsistencies added to guests' frustrations with instances of the kitchen being unexpectedly closed, late start times and certain breakfast items running out or missing. The ambiance was occasionally marred by cooking smells permeating the hotel and noisy staff during meal times.
In summary, while the traditional English breakfast at Toby Carvery Old Windsor provides a satisfying and cost-effective meal for many, the limited options and inconsistent quality highlight room for improvement to cater to a broader audience and enhance the overall dining experience.
Dinner
Positive feedback emphasized the pleasant and cozy atmosphere of the restaurant, along with satisfactory food quality during both dinner and breakfast. The buffet-style service allowed guests to enjoy generous portions and the friendly, accommodating staff contributed to an overall enjoyable dining experience. The freshly cooked and piping hot meals left a lasting impression on many guests.
Conversely, others noted issues such as understaffing leading to long waits and disappointing service. There were complaints about the inconsistency in food quality with some dishes being overcooked or left on the hot counter for too long, resulting in dry or rubbery textures. Additionally, the experience was dampened for some by the unavailability of dinner reservations and insufficient seating at peak times, leading to frustration despite the restaurant's potential.
Overall, while the Toby Carvery offers the convenience of an attached restaurant with good basics and reasonable value, ensuring freshness, availability and adequate staffing would greatly enhance the dining experience for future guests.
Rooms
However, there are some mixed reviews regarding cleanliness and maintenance with a portion of guests noticing outdated decor, signs of wear and occasional uncleaned areas such as dusty surfaces or stained linens. Some bathrooms reportedly need deeper cleaning and there are mentions of issues like missing toilet lids and broken fixtures.
On a positive note, visitors frequently commend the rooms for their spaciousness and find the beds to be comfortable. The hotel’s proximity to local attractions and public transportation is another highlighted perk, making it a convenient choice for travelers. Free parking and good value for money add to its appeal. Nonetheless, some rooms could benefit from refurbishments and improved housekeeping to consistently meet guests' expectations.
Overall, the accommodation is seen as functional and offering a decent stay with the added advantage of friendly staff and a good location near key sites. The hotel aims to cater to various guest needs with the facilities provided, but a focus on upgrading and thorough maintenance could enhance the overall guest experience.
Beds
However, a notable portion of reviews mentions discomfort with adjectives such as hard, firm and even rock solid describing the mattresses. Complaints about hard and lumpy pillows, along with issues of noisiness at night, detract from the overall sleep quality for some guests. Sofa beds, especially, have been criticized for being uncomfortable with mentions of sharp springs and inadequate support.
While many guests appreciated the bed’s cleanliness and spaciousness, the inconsistent quality—ranging from extremely comfortable to extremely hard—appears to be a significant point of contention. In summary, while there are many positive remarks about comfort and bed size, there are also considerable issues raised about firmness and pillow quality.
Cleanliness
However, several reviews pointed out areas needing improvement. Guests reported issues like dirty carpets, stained walls and dust around specific areas such as skirting boards and bedside tables. The overall state of the corridors was frequently mentioned with hallways described as dingy and the carpeting shabby or badly stained. Bathrooms were another consistent concern with complaints about limescale, hair and general untidiness.
Moreover, some guests mentioned that their rooms were not serviced during their stay or had not been properly cleaned prior to their arrival. Issues like dirty toilets, unemptied bins and stained bed sheets detracted from the overall experience. Despite these concerns, the staff's friendliness and helpfulness were noted positively by some reviewers, adding a touch of hospitality to the stay.
In summary, while many guests found their rooms to be clean and comfortable, the inconsistency in cleanliness and upkeep of common areas and some rooms did not go unnoticed. The hotel could benefit from a more rigorous and consistent cleaning regimen to enhance the overall guest experience.
Staff
However, there have been some negative experiences, such as rude or inattentive staff and moments when the staff appeared overworked or stretched thin. Issues with training and service delays have been noted, but these incidents seem relatively isolated compared to the general praise for the staff’s dedication and courteousness.
Overall, the exceptional friendliness and responsiveness of the staff greatly enhance the guest experience, making visitors feel welcomed and supported throughout their stay.
Wi-Fi
Parking
Family
Guests appreciate the helpful and courteous staff, particularly in accommodating families with special needs children. The family-friendly environment extends to the on-site amenities, including good food and a pleasant breakfast experience. Free parking adds to the convenience and the overall experience is described as very kid-friendly.
However, a few reviews pointed out minor inconveniences, such as having to make up the sofa bed themselves and the need for new beds in the family rooms. Despite these small issues, the hotel's focus on creating a comfortable and accommodating stay for families remains a highlight for many guests.
4 Star
The location is another strong point, particularly for those visiting Windsor Castle. The hotel staff are frequently commended for their friendliness, contributing positively to the overall guest experience.
However, there is significant criticism regarding the hotel's four-star rating. Many guests feel that the hotel does not live up to this rating, finding it misleading. Descriptions of the hotel's facilities and overall condition suggest it does not meet typical four-star standards with some guests noting that the hotel feels rundown and in need of updates. Despite this, guests do acknowledge the hotel's value for money, which seems appropriate given the price point, even if it does not meet four-star expectations.
In conclusion, while Toby Carvery Old Windsor by Innkeeper's Collection may not fulfill four-star expectations, it offers a clean, comfortable stay with a friendly staff and good value for money, particularly for those visiting Windsor Castle.
Luxury
However, some aspects do not fully align with a luxury label. The hallways were noted to be dingy with stained carpeting and a musty smell, which detracts from the otherwise luxurious experience provided by the individual rooms. Additionally, the furniture quality could be improved for a more consistently luxurious environment. While there are no substantial luxury amenities, the essential comfort and modernity of the rooms play a significant role in elevating the overall experience. The hotel does well in providing a comfortable and modern stay with elements of luxury, making it an excellent choice for those seeking a blend of quality and affordability.
No, Toby Carvery Old Windsor by Innkeeper's Collection doesn't have any pool.
No, a spa isn't available at Toby Carvery Old Windsor by Innkeeper's Collection.
No, Toby Carvery Old Windsor by Innkeeper's Collection doesn't allow dogs.
Yes, parking facilities are available at Toby Carvery Old Windsor by Innkeeper's Collection.
No, Toby Carvery Old Windsor by Innkeeper's Collection doesn't have a gym.
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