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Summary of reviewsThe Atlantis Family Waterpark Hotel, part of the Ascend Hotel Collection, is a favored destination nestled in the heart of Wisconsin Dells, offering a perfect blend of convenience and family-friendly entertainment. Guests appreciate its prime location, which provides easy access to bustling attractions, dining options, and popular sites like Noah's Ark Waterpark and Mt. Olympus. This strategic positioning significantly enriches the guest experience, facilitating seamless transitions between amusement and relaxation.
The hotel's on-site amenities are particularly appealing to families, with an indoor waterpark designed to delight younger children with its warm waters and extended pool hours, ensuring continuous fun even on less sunny days. The selection of pools is commendable, with specific areas catering to toddlers, making it an ideal choice for families with young ones. Despite occasional overcrowding, the multiple pools and water slides provide endless entertainment and underscore the hotel's value for families.
The Atlantis Family Waterpark Hotel is also praised for its spacious and comfortable accommodations, which are perfect for larger groups. Rooms are well-received for their cleanliness and practicality, featuring amenities such as mini-fridges and microwaves, alongside unique thematic experiences like the Poseidon suite. While some furnishings and decor could benefit from updates, the overall sentiment is positive regarding room size and comfort.
Guests repeatedly highlight the friendliness and helpfulness of the hotel staff, who contribute significantly to a welcoming and pleasant atmosphere. Accommodating and attentive, the staff are quick to address issues, enhancing the overall guest experience. Despite some areas necessitating improvement, such as the absence of complimentary breakfast and the need for decor updates, the staff's dedication remains a crucial part of the hotel's appeal.
The Atlantis Family Waterpark Hotel provides a cost-effective and enjoyable escape for budget-conscious families, with its excellent pool facilities and proximity to notable attractions ensuring a memorable stay. While it could improve in certain areas, this family-friendly hotel continues to be a well-loved destination for creating cherished memories in Wisconsin Dells. Show more
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Categories
Hotel for Honeymoon
Features a jacuzzi in some rooms, offering a relaxing amenity. The hotel also provides access to a waterpark, adding a fun element to the stay.
Family Friendly Hotel
Featuring a dedicated family waterpark, Atlantis provides a focused and enjoyable experience for families with children. Its amenities are tailored to ensure a memorable and convenient stay for those looking for water-based fun.
Hotel with Swimming Pool
This hotel features both indoor and outdoor waterparks, an indoor heated pool with basketball goals, a kids' splash park with water slides, and a small slide that drops into the pool.
Heated Pool Indoor Pool Children's Pool Pool Water Slide Outdoor Pool
3-Star Hotel
This hotel offers family-friendly amenities, including a waterpark. It provides a fun and convenient option for families looking for entertainment and comfortable accommodations.
Hotel with Outdoor Pool
The hotel features an outdoor waterpark with slides and pools designed for family entertainment. It offers a convenient and enjoyable water-centric experience for guests of all ages.
Hotel with Pool Water Slide
Provides a family-friendly waterpark experience with indoor and outdoor water features, slides, and pools. It's designed to offer a fun and safe environment for children and adults alike.
Hotel with Children's Pool
This hotel features the AquaKingdom Indoor Waterpark, geared towards children under 11 with toddler slides, tube slides, water basketball, and spray features, plus seasonal access to Noah's Ark Water Park.
Hotel with Indoor Pool
This hotel includes an indoor waterpark designed for family fun, featuring various slides and spraying water features for kids. Guests can also enjoy a hot tub.
Hotel with Heated Pool
This hotel boasts a year-round indoor waterpark, AquaKingdom Indoor Waterpark, spanning 16,000 sq. ft., with two 40 ft tunnel slides, a toddler slide, and a lap pool with water basketball. It also features an outdoor heated swimming pool and an outdoor kids splash park with a small water slide.
Hotel near Ski Resorts
Hotel with Parking
Room Types
King Studio with Sofa BedThis studio features a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit offers 2 beds.
King Suite with King Bed Two Queen Beds and Whirlpool - Non SmokingThis suite's special features are the spa bath and the fireplace. A tea and coffee maker, a seating area and a safe deposit box are provided in this spacious suite. The unit offers 4 beds.
2 Bedroom Suite - 1 King, 2 Queen - Non SmokingThis suite's standout features are the spa bath and fireplace. The spacious suite offers a tea and coffee maker, a seating area, a safe deposit box and a TV with cable channels. The unit has 3 beds.
2 Bedroom Suite - 1 King, 2 Queen - with Whirlpool - Non SmokingThis suite features a spa bath and a fireplace. The suite features a tea and coffee maker and a safe deposit box. The unit has 4 beds.
Family Room with Bunk Bed and Balcony - Non-SmokingThe quadruple room provides a tea and coffee maker and a safe deposit box. The unit offers 4 beds.
Quadruple Room with Two Queen Beds and Balcony - Non SmokingThe quadruple room offers a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Quadruple Room with Two Queen Beds and Tub - Disability Access/Non SmokingThis quadruple room features a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit offers 2 beds.
King Room with Whirlpool - Non smokingThe spa bath is the standout feature of this double room. This double room has a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit has 1 bed.
Quadruple Room with Whirlpool - Non SmokingThe spa bath is a top feature of this quadruple room. The quadruple room provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Family RoomThe family room features a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Nestled in the heart of Wisconsin Dells, the Atlantis Family Waterpark Hotel, part of the Ascend Hotel Collection, boasts a prime location that guests frequently praise for its convenience and accessibility. Perfectly situated amid the bustling activities of the Dells, visitors find themselves within walking distance or a short drive from a multitude of attractions, dining options, and shopping areas. This strategic positioning makes the hotel a favored choice for those aiming to explore popular family destinations like Noah's Ark Waterpark and Mt. Olympus, with some guests noting the ease of access to these parks as a key reason for their stay.
The hotel’s central location not only aligns with guests’ plans for exciting day trips but also ensures a seamless experience when transitioning between amusement and relaxation. Proximity to local restaurants and shopping venues further enhances the appeal, offering plenty of options to fill any gaps between park visits and leisure activities.
Guests commend the accommodating nature of the hotel staff, whose courteous demeanor contributes positively to the overall experience. Those traveling with families appreciate the well-maintained amenities, including a pleasant indoor waterpark tailored for younger children, where the warm water and extended pool hours provide ample entertainment.
Overall, the Atlantis Family Waterpark Hotel delivers a balanced blend of convenience, comfort, and family-friendly fun, all wrapped up in a location that significantly enriches the guest experience in Wisconsin Dells.
Breakfast
Guests at Atlantis Family Waterpark Hotel, part of the Ascend Hotel Collection, frequently express dissatisfaction with the lack of breakfast options. Despite expectations for complimentary breakfast, many visitors were disappointed to find none available during their stay, as originally promised by booking platforms. This absence contrasts with the offerings of other hotels, where breakfast is typically included. Guests have expressed a desire for either an on-site dining area or at least a continental breakfast to enhance their experience. Additionally, some encountered confusion due to online misinformation about breakfast availability, leading to frustration. The notable absence of breakfast appears to be a significant area for potential improvement in guest satisfaction at the hotel.
Rooms
The Atlantis Family Waterpark Hotel, part of the Ascend Hotel Collection in Wisconsin Dells, offers a mixture of reviews regarding its room accommodations. Many guests commend the hotel for its spacious and clean rooms, noting the comfort and practicality of the beds and room amenities like mini fridges and microwaves. Some rooms offer unique thematic experiences such as the Poseidon suite featuring a round bed or distinctive room layouts providing privacy with dividers between bunk beds and queen beds, which families find appealing.
Several guests appreciated the reasonable pricing, especially given the spaciousness and comfort, and the hotel’s convenient location near local attractions. Additionally, guests found the staff attentive and friendly, with quick responses to requests such as extra blankets. The indoor pools and game rooms also contributed positively to the experience, offering enjoyable diversions for both children and adults.
Despite these positive aspects, some reviews pointed to a need for updates and better cleaning standards throughout the property. Reports mention outdated decor, malfunctioning fixtures, and occasional issues with room cleanliness. However, the overarching sentiment remains favorable, with many guests enjoying the overall value, room size, and the family-friendly environment provided, supplemented by complimentary passes to nearby attractions such as Noah’s Ark and Knuckleheads.
Beds
The Atlantis Family Waterpark Hotel offers a mixed experience when it comes to bedding comfort. Some guests have reported finding the beds exceptionally comfortable, with a few mentioning them as some of the best they have ever slept on, such as a king-sized bed that stood out for its comfort. Others appreciated the clean and comfy beds, highlighting the overall cleanliness of the rooms. On the flip side, many visitors described the beds as hard or uncomfortable, with issues like hard mattresses, thin blankets, and even broken beds in some rooms. Some guests experienced beds that were below average, with discomfort stemming from the condition of mattresses and beddings. There were also instances where bedding conditions affected the overall sleep quality, such as thin, scratchy blankets and stained sheets. Despite these concerns, the staff is noted for being friendly and helpful, contributing to a generally positive but somewhat inconsistent stay.
Cleanliness
The Atlantis Family Waterpark Hotel, part of the Ascend Hotel Collection, presents a mixed picture regarding its cleanliness. On a positive note, many guests commented on the hotel's clean rooms and friendly staff, highlighting a generally well-kept and quiet environment. The hotel boasts spacious accommodations, which are appreciated by guests traveling with larger groups, and exudes an overall clean and comfortable ambiance. The main pool area is sizable and includes features catering to children, such as slides and a kids' pool. The hotel's proximity to attractions like the Mt. Olympus Waterpark and nearby restaurants is another advantage, making it a convenient location for families looking to explore the Wisconsin Dells area.
However, the reviews reveal some areas that require attention. Issues such as outdated decor, visibly worn-out furnishings like sunken beds, and the occasional uncleaned room were noted. Some guests reported dusty conditions, stained towels, and poorly maintained areas within the hotel. The cleanliness of the pool areas received mixed reviews as well, with a notable presence of chlorine affecting some visitors. There were also occasional complaints about minor inconveniences like separate billing for rooms and unfamiliar television controls without guidance.
Overall, while the Atlantis Family Waterpark Hotel garners praise for its friendly service and reasonable cleanliness in various parts, there are clear calls for updates and more consistent upkeep to enhance the guest experience further.
Staff
The Atlantis Family Waterpark Hotel, part of the Ascend Hotel Collection, appears to offer a warm and welcoming atmosphere, largely thanks to its highly praised staff. Guests frequently highlight the friendliness and helpfulness of the team, noting that they feel safe and well attended to during their stay. The front desk personnel are commended for their professionalism and kindness, with particular mentions of helpful staff members such as John and Jamie, who contribute significantly to positive guest experiences. The housekeeping staff also receive accolades for their diligent and pleasant service.
Despite some criticisms about communication issues and occasional lapses in pool supervision, the overall sentiment towards the staff is overwhelmingly positive. Guests appreciate the staff's accommodating nature and their readiness to go the extra mile to resolve issues, such as room mix-ups or malfunctioning amenities. The prompt provision of additional blankets and supplies further highlights the staff's dedication to guest comfort. Moreover, the staff's attentiveness extends to addressing specific guest requests, such as room upgrades or changes, ensuring a pleasant and stress-free experience.
With convenient access to a well-received small waterpark, particularly enjoyable for children, and the continual support and friendliness of the staff, the Atlantis Family Waterpark Hotel seems to offer a reliable and pleasing stay for families. The staff's attention to detail and commitment to guest satisfaction undoubtedly contribute to the hotel's appeal.
Pool
Atlantis Family Waterpark Hotel offers a delightful experience for families seeking aquatic adventures. The hotel boasts multiple pools, both indoor and outdoor, that provide endless fun for children. Guests repeatedly highlight the kid-friendly atmosphere, making it an ideal destination for families with young children. The kiddie pool and water park areas are particularly praised for their capacity to keep little ones entertained without overwhelming them.
Parents enjoy the peace of mind that comes with clean and accessible pool areas, and appreciate the variety of options, including water slides and whirlpool tubs. While some noted the occasional overcrowding, the consensus remains positive regarding the overall experience. Visitors also find the water temperature pleasing, ensuring comfort during playtime.
The presence of three pools consistently praised for their size and suitability for children aged 8 and under, enhances the hotel's attractiveness for young families. Guests often appreciate the value that comes with staying at Atlantis Family Waterpark Hotel, underscoring the great deals and additional perks. Overall, this family-friendly hotel provides a warm and welcoming environment filled with aquatic enjoyment, making it a memorable choice for a family getaway.
Family
Atlantis Family Waterpark Hotel, part of the Ascend Hotel Collection, is a delightful destination for families, particularly those with young children and toddlers. Visitors frequently commend the hotel for its family-oriented atmosphere, making it a pleasant and fitting choice for parents and grandparents seeking a fun getaway with their little ones. The highlight of the stay seems to be the kid-friendly waterpark, which is thoughtfully designed for younger children and offers a variety of slides and splash pads that captivate and delight. Guests appreciate the indoor water park's convenience, as well as the access to multiple on-site pools and slides, ensuring entertainment for children even on less sunny days.
Parents value the location for being close to larger attractions while still offering a cozy, reasonably priced family accommodation. The thoughtful layout, including small kid areas on specific floors, allows families to enjoy a sense of convenience and proximity. Reviews mention clean, spacious, and comfortable rooms with features like king beds and decks that add to the relaxation for adults.
Beyond the facilities, the hotel's staff receives praise for their friendly and accommodating nature, further enhancing the welcoming and warm experience. This hotel proves to be a suitable spot for family gatherings, garnering repeat visits from families who have made it their go-to retreat during trips to the Dells. Accessible yet relaxed, it encourages families to create cherished memories in an environment geared towards the enjoyment and safety of young children.
3 Star
Situated in the heart of the Dells/Lake Delton area, the Atlantis Family Waterpark Hotel offers travelers a cost-effective accommodation with an excellent location close to restaurants and attractions. The hotel has a variety of amenities, including multiple pools that are particularly enjoyable for children and a relaxing jacuzzi available in some rooms. Guests appreciate the value for money and found the setup of the hotel to be pleasant, especially during quieter periods. However, feedback suggests that the property would benefit from updates to address its dated appearance, with particular attention needed for carpets, walls, and room interiors. Despite these points, the affordability and proximity to local attractions continue to make this hotel a decent choice for budget-conscious families.
Children's Pool
The children's pool at the Atlantis Family Waterpark Hotel, Ascend Hotel Collection, emerges as a popular feature for families visiting with young kids. Having a well-sized water park makes it ideal for toddlers and young children, providing ample opportunities for fun and enjoyment. Families appreciate the spaciousness of the kid pool, which comfortably accommodates children aged eight and under, offering a variety of slides and activities. The pools cater well to families with kids of all ages, making it a versatile choice for mixed-age groups. Additionally, the game room enhances the overall experience for children. Although some reviews mention issues with the kiddie pool not functioning well and the water being too cold, the hotel remains a welcoming and clean environment with friendly staff dedicated to maintaining a pleasant experience for its guests. Overall, the water park is well-received and adds value to the family-friendly atmosphere of the hotel.
Yes, Atlantis Family Waterpark Hotel, an Ascend Collection Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Atlantis Family Waterpark Hotel, an Ascend Collection Hotel.
No, Atlantis Family Waterpark Hotel, an Ascend Collection Hotel doesn't allow dogs.
Yes, parking facilities are available at Atlantis Family Waterpark Hotel, an Ascend Collection Hotel.
No, Atlantis Family Waterpark Hotel, an Ascend Collection Hotel doesn't have a gym.