Polynesian Hotel & Suites
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Summary of reviewsPolynesian Hotel & Suites is noted for its advantageous location in the Dells area, providing convenient access to a range of attractions, restaurants, and the city center, while offering a peaceful retreat away from the bustling main strip. Ideal for guests prioritizing easy access to local attractions, the hotel’s location remains a standout feature.
The rooms are generally praised for their comfort and practicality, offering clean and quiet environments with spacious layouts and comfortable beds, often enhanced by kitchenettes. These attributes cater well to families and longer stays, though some maintenance and cleanliness issues have been noted. The staff at Polynesian Hotel & Suites receives praise for their friendliness and attentiveness, contributing positively to the guest experience, with particular mention of the helpful front desk team.
Family-friendly amenities, particularly the indoor water park, are a highlight, offering entertainment regardless of weather conditions and adding value with complimentary Noah's Ark passes for some room options. The hotel is seen as a suitable choice for families, providing spacious accommodations and versatile activity options, making it popular for family events like birthdays.
However, certain areas require attention, including unreliable WiFi service and cleanliness challenges throughout the property. Ongoing renovations and closures in the pool area have been a source of disappointment, although the indoor facilities still offer enjoyment for children and families. Although breakfast is not part of the experience, the hotel remains a budget-friendly option for travelers seeking affordability alongside family amenities.
Overall, while Polynesian Hotel & Suites faces some challenges, it manages to provide a pleasant and comfortable stay, particularly appealing to families and those looking to explore the Dells area with ease.
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The rooms are generally praised for their comfort and practicality, offering clean and quiet environments with spacious layouts and comfortable beds, often enhanced by kitchenettes. These attributes cater well to families and longer stays, though some maintenance and cleanliness issues have been noted. The staff at Polynesian Hotel & Suites receives praise for their friendliness and attentiveness, contributing positively to the guest experience, with particular mention of the helpful front desk team.
Family-friendly amenities, particularly the indoor water park, are a highlight, offering entertainment regardless of weather conditions and adding value with complimentary Noah's Ark passes for some room options. The hotel is seen as a suitable choice for families, providing spacious accommodations and versatile activity options, making it popular for family events like birthdays.
However, certain areas require attention, including unreliable WiFi service and cleanliness challenges throughout the property. Ongoing renovations and closures in the pool area have been a source of disappointment, although the indoor facilities still offer enjoyment for children and families. Although breakfast is not part of the experience, the hotel remains a budget-friendly option for travelers seeking affordability alongside family amenities.
Overall, while Polynesian Hotel & Suites faces some challenges, it manages to provide a pleasant and comfortable stay, particularly appealing to families and those looking to explore the Dells area with ease.
Resort near Golf Courses
While primarily a waterpark-focused hotel, its location in Wisconsin Dells provides access to nearby golf courses.
Family Friendly Resort
The Polynesian Hotel is themed to provide a unique and immersive experience for families. Its proximity to Noah's Ark Waterpark adds to its appeal, making it a convenient choice for those planning to visit the popular waterpark.
Resort with Swimming Pool
The Polynesian Hotel features themed indoor and outdoor pools, creating a unique and immersive swimming experience for guests.
Pool Water Slide Water Park
Resort with Parking
The Polynesian Hotel offers free parking and free self-parking on site. This provides easy access for guests staying at the resort.
3-Star Resort
Offers a themed experience with Polynesian-inspired decor and amenities. Provides family-friendly accommodations close to local attractions.
Resort near Ski Resorts
Resort for Honeymoon
Resort with Water Park
Resort with Pool Water Slide
Guest Reviews
Polynesian Hotel & Suites boasts a highly praised location that provides convenience and accessibility to a range of attractions in the Dells area. Guests frequently highlight the hotel’s proximity to restaurants, various attractions, and the city center, making it easy to explore the local offerings. Its location near the highway ensures straightforward travel and is favored by travelers looking for easy access to water parks and arcades. Despite being near everything, the hotel offers a quiet retreat away from the bustling main strip, appealing to those seeking a peaceful stay. While feedback on other aspects of the hotel is mixed, the advantageous location remains a standout feature, perfect for guests prioritizing proximity and ease of access in their travel plans.
The breakfast experience at Polynesian Hotel & Suites is notably absent, with guests consistently reporting a lack of offerings. The hotel does not provide a complimentary breakfast, and many visitors mention not being informed about any breakfast service during their stay. There is no indication of a continental breakfast bar or on-site restaurants serving a morning meal. Overall, guests have expressed that breakfast is simply not part of the experience at this hotel.
The rooms at Polynesian Hotel & Suites offer a mix of comfort and convenience, making it a suitable choice for travelers seeking a relaxed stay. Guests frequently praise the clean and quiet atmosphere of the rooms, which are often described as spacious with a good layout. The comfortable beds contribute to a restful night's sleep, and the inclusion of kitchenettes in many rooms adds an element of practicality for families and longer stays. Updates in some rooms enhance the overall appeal, suggesting modern amenities alongside ample space.
Nevertheless, it seems that maintenance and cleanliness issues arose for certain guests, affecting the overall experience. Dampness, sticky floors, and occasional noise disruptions were noted, alongside concerns about room security and inconsistent cleaning services. Some guests reported issues with room readiness and maintenance, including mold in the microwave and stained linens. Despite these challenges, when functioning well, the rooms meet expectations by providing a cozy and welcoming environment tailored for travel convenience.
Travelers visiting the Polynesian Hotel & Suites generally have a positive impression of the beds, with many describing them as comfortable, cozy, and even super comfortable. The king-size beds, in particular, receive high marks for their comfort. Guests appreciate the size and plushness, contributing to a restful night's sleep. However, there are occasional mentions of discomfort, particularly noting that some beds may be extremely hard or accompanied by noisy, heat-retaining waterproof linings. Despite this, the overarching sentiment suggests that most guests can expect a pleasantly comfortable sleeping experience at the hotel.
Polynesian Hotel & Suites presents a challenging contrast between recent updates and ongoing issues, especially with cleanliness. Some guests commend certain parts of the hotel, pointing out that everything was clean in some areas, and noting that the rooms have been recently updated along with the lobby. However, a significant number of reviews highlight a concerning lack of cleanliness throughout the property. Common issues reported include dirty rooms, unpleasant odors, dust accumulation, and even sightings of pests such as cockroaches and bugs. Visitors have noted various areas in disrepair, including televisions that are out of order and furniture showing signs of wear. The hotel's exterior and hallways also appear neglected, contributing to a feeling of abandonment rather than a maintained, welcoming environment. Despite claims of renovations, guests often find them lacking, with pools and water parks closed and reports that renovations are not visibly underway. Poor communication from staff regarding these issues further exacerbates guest dissatisfaction. While there is mention of hospitality improvements, such as updates to specific rooms and communal areas, the overall experience is marred by significant cleanliness and maintenance challenges that overshadow these positive changes.
At Polynesian Hotel & Suites, guests frequently praise the staff for their friendliness and helpfulness. Many describe the team as wonderful, emphasizing the pleasant interactions they had throughout their stay. The front desk, in particular, stands out with its friendly and attentive service, often being noted for going above and beyond to make guests feel welcome. Mary, a staff member, receives special mention for her dedicated assistance during check-outs, demonstrating a commitment to resolving issues and ensuring guest satisfaction.
The overall impression of the staff is one of a welcoming and polite group who contribute significantly to making guests feel at home. This sense of family is highlighted by the consistent feedback about their friendliness and approachability, making interactions warm and inviting. Notably, the front desk often receives commendation for being amazing and helpful with inquiries.
While there are occasional mentions of customer service being less than optimal, the dominant sentiment remains positive, with the staff's polite demeanor and willingness to assist contributing to a comfortable and enjoyable stay. Whether it's at the lazy river in the swimming area or regarding room accommodations, staff members are generally seen as decent and attentive people who enhance the overall hotel experience.
The reviews of guest experiences at Polynesian Hotel & Suites highlight significant challenges with the hotel's WiFi service. Many guests reported unstable and unreliable internet connectivity, frequently experiencing interruptions and extensive periods without any service at all. There were consistent remarks about the WiFi being slow and lagging, alongside frequent disconnections. Some guests noted that the poor WiFi signal compromised their ability to stay connected. Overall, the WiFi service at Polynesian Hotel & Suites fell short of expectations for those seeking reliable internet access during their stay.
The Polynesian Hotel & Suites offers an indoor waterpark that is particularly appealing to families with children, featuring slides and kid-friendly areas. Guests have enjoyed the indoor pool area, noting it provides ample space to relax, and is well-designed for accommodating strollers. However, visitors have experienced frequent closures of both indoor and outdoor pool facilities, with many expressing disappointment over ongoing renovations and construction, which have lasted several years. The outdoor pool area appears to be shut down indefinitely, with further development seemingly stalled. While there are glimpses of enjoyable features for children within the indoor waterpark, limitations exist due to partial accessibility and lack of maintenance. Issues, such as use of the pool area for storage, have been noticed. Despite these challenges, some guests appreciated room layouts and amenities, like effective air conditioning and remodeled rooms, adding a touch of comfort to their stay.
The Polynesian Hotel & Suites offers a range of activities for families, particularly appealing to those with young children. A major highlight is the indoor water park, which provides entertainment regardless of weather conditions. Despite some reviews mentioning concerns about the outdoor water park construction, many guests appreciated the cleanliness and the overall niceness of the facility. The rooms are noted for their spaciousness, which families find accommodating, with the family suite matching online descriptions. The location of the hotel is advantageous, being conveniently close to central attractions, making it easy for guests to explore the area. Families celebrating events like birthdays find the hotel suitable due to its family-friendly areas and positive amenities provided. Overall, while there are some areas that could improve, such as safety updates and customer service at the front desk, the hotel remains a comfortable choice for families looking to enjoy quality time together.
Polynesian Hotel & Suites offers a stay that is generally perceived as pleasant by its guests, with a significant highlight being the affordability of its accommodations. Amidst ongoing construction and some areas needing furniture upgrades, visitors who opt for the three-bed suites enjoy the added perk of complimentary Noah’s Ark passes, enhancing the overall experience. While certain reviews suggest that the establishment would benefit from renovations, the hotel manages to stand out as a budget-friendly option for travelers.
The water attractions at Polynesian Hotel & Suites offer a delightful experience, with many guests praising the indoor water park as a standout feature. Visitors highlight its family-friendly atmosphere, making it an enjoyable spot for children, while maintaining a level of quality and charm that appeals to all ages. The inclusion of tickets to Noah's Ark water park adds extra value to the visit, offering guests an additional aquatic adventure. Despite some closures, including the outdoor facilities and certain features under construction, the open attractions continue to provide entertainment and relaxation. Additionally, while the hot tub may be out of service, the indoor setup remains a comforting retreat for guests seeking leisure and fun.
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Location
Breakfast
Rooms
Nevertheless, it seems that maintenance and cleanliness issues arose for certain guests, affecting the overall experience. Dampness, sticky floors, and occasional noise disruptions were noted, alongside concerns about room security and inconsistent cleaning services. Some guests reported issues with room readiness and maintenance, including mold in the microwave and stained linens. Despite these challenges, when functioning well, the rooms meet expectations by providing a cozy and welcoming environment tailored for travel convenience.
Beds
Cleanliness
Staff
The overall impression of the staff is one of a welcoming and polite group who contribute significantly to making guests feel at home. This sense of family is highlighted by the consistent feedback about their friendliness and approachability, making interactions warm and inviting. Notably, the front desk often receives commendation for being amazing and helpful with inquiries.
While there are occasional mentions of customer service being less than optimal, the dominant sentiment remains positive, with the staff's polite demeanor and willingness to assist contributing to a comfortable and enjoyable stay. Whether it's at the lazy river in the swimming area or regarding room accommodations, staff members are generally seen as decent and attentive people who enhance the overall hotel experience.
Wi-Fi
Pool
Family
3 Star
Water Park
Yes, Polynesian Hotel & Suites has pool(s) that belong to one or more of the following categories: Pool Water Slide, Water Park.
No, a spa isn't available at Polynesian Hotel & Suites.
No, Polynesian Hotel & Suites doesn't allow dogs.
Yes, parking facilities are available at Polynesian Hotel & Suites.
No, Polynesian Hotel & Suites doesn't have a gym.
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