Hotel Belleclaire Central Park, nestled in the charming Upper West Side of Manhattan, offers an excellent location that both tourists and families favor for its accessibility and peaceful atmosphere. Just a short walk from Central Park and the Museum of Natural History, the hotel provides easy access to key attractions while maintaining a serene neighborhood vibe. Multiple subway stations nearby make exploring New York City effortless and efficient.
The rooms at Hotel Belleclaire receive commendations for their cleanliness, comfort and stylish renovations. Guests appreciate the modern, well-maintained interiors, highlighting the comfort of the beds and the quiet retreat the rooms offer from the bustling city. Despite minor comments on room size and the lack of certain amenities like minibars, the overall experience is cozy and restful, suitable for both short business trips and family vacations.
Breakfast at the hotel has a unique charm with vouchers for the adjacent Mille Feuille Bakery offering delicious French pastries and coffee. While some guests enjoy the quality and convenience of the continental breakfast, others feel the voucher system and limited seating could improve. Nonetheless, the bakery adds a delightful touch to the morning routine.
The hotel's cleanliness stands out with consistent praise for the well-kept rooms and common areas. Housekeeping is thorough and reliable, contributing to a fresh and inviting atmosphere throughout the property.
Hotel Belleclaire’s staff is frequently celebrated for their friendliness and helpfulness. Names like Maria, Jonathan and Naomi are often mentioned for their exceptional service at the reception. The doormen, bell captains and cleaning personnel also contribute to a welcoming and accommodating environment, enhancing the overall guest experience.
However, the free Wi-Fi service at the hotel has room for improvement. Many guests report issues with connectivity, describing it as unreliable and slow, which can be a drawback, especially for those needing a stable internet connection for work.
The hotel's location not only provides a quiet escape but also positions guests close to various nightlife options. The Upper West Side brims with restaurants, bars and entertainment venues, catering to a variety of evening activities while maintaining a peaceful ambiance.
For families, Hotel Belleclaire offers spacious and clean rooms, family suites and connected rooms, making it an ideal choice for family stays. The hotel’s proximity to Central Park and local attractions, combined with attentive staff, further enhances its family-friendly appeal.
Guests consistently praise the comfortable beds, describing them as exceptionally restful with cozy bedding and quality pillows, ensuring a good night’s sleep. While individual preferences on mattress firmness vary, the general consensus is highly positive.
Overall, Hotel Belleclaire Central Park delivers a balanced and charming experience with its excellent location, comfortable accommodations and friendly service, making it a strategic choice for travelers seeking a serene yet centrally positioned home base in New York City.
Hotel Beacon, situated in New York City's Upper West Side, is celebrated for its exceptional location. Just minutes from Central Park and the 72nd Street subway station, it offers both convenience and a residential feel that provides a peaceful retreat from the busy Times Square area. The nearby Museum of Natural History and Lincoln Center add cultural value, while a rich selection of restaurants, coffee shops and grocery stores enhances the overall experience.
The hotel is described as comfortable, clean and welcoming. Spacious rooms equipped with well-maintained kitchenettes are ideal for families and longer stays. Reviewers often commend the cleanliness with daily housekeeping ensuring a fresh environment. While some rooms may have dated furnishings or small bathrooms, the majority find the accommodations to be well-maintained and hygienic.
Dining at Hotel Beacon is flexible and convenient. Although the hotel does not provide in-house breakfast, the in-room kitchenettes allow guests to prepare their own meals. Nearby options such as the adjacent coffee shop, diner and Fairway supermarket offer excellent alternatives. Dinner options are equally varied with numerous restaurants and food stores in close proximity, making it easy to enjoy a range of cuisine or prepare meals in-room.
The hotel staff receives high praise for their friendliness and professionalism. From the front desk to housekeeping, staff members are noted for their helpfulness and warm hospitality, significantly enhancing the guest experience. The WiFi service, however, could use improvement with some guests reporting inconsistent speeds and connectivity issues, especially on higher floors.
Additional amenities include a well-equipped but small gym and nearby fitness options. Parking, while challenging given the hotel's urban setting, is navigable with advice from the helpful staff. Families particularly enjoy the spacious suites, equipped with mini kitchens and the safe, quiet environment, making it a highly recommended choice for family stays.
In summary, Hotel Beacon stands out for its prime location, spacious and clean accommodations and exceptional staff service. Despite minor areas needing updates, it offers a comfortable and practical stay, especially for families looking to explore New York City while enjoying home-like amenities.
Ink 48 Hotel is highly praised for its prime location in Hell's Kitchen, near the Hudson River, providing guests easy access to major New York attractions like Times Square, Central Park and Broadway theaters within comfortable walking distances. The hotel's tranquil setting amidst a bustling city, offers guests a peaceful retreat with stunning views from both the rooms and the rooftop bar.
The hotel's breakfast offerings receive mixed reviews. Some guests appreciate the convenience of the 'grab and go' breakfast option and the luxury of the brunch, though others are disappointed by the lack of variety and the absence of freshly prepared options. Nearby establishments provide good alternatives for those seeking more traditional breakfast choices.
Despite recent renovations resulting in the temporary closure of on-site dining facilities, the restaurant Print has received high praise for its menu and service when operational. Guests especially enjoy the nearby dining options that include an Irish pub known for its excellent meals. The rooftop lounge is a favorite for its breathtaking views, though some find the dining services costly and inconsistent.
The rooms at Ink 48 Hotel are noted for their spaciousness and comfort, often described as large and roomy—particularly remarkable for New York City standards. Positive remarks emphasize the modern and functional design, comfortable beds and large bathrooms. However, some inconsistencies in cleanliness and noise levels detract from the otherwise positive experience.
The cleanliness of the hotel is generally well-regarded with many guests appreciating the modern decor and well-maintained rooms. Professional and efficient cleaning staff ensure a pleasant stay, although some reports of stained furniture and dusty corners highlight areas needing improvement.
Guest feedback on the staff is mostly favorable, highlighting their friendliness, attentiveness and helpfulness. Specific employees are often commended for their exceptional service. However, there are occasional reports of rudeness and unprofessionalism from some staff members, which suggests a need for more consistent service quality.
Reviews of the hotel’s WiFi service are mixed. While some guests enjoy fast and reliable internet, others face significant connectivity issues. Complaints about additional charges for WiFi further contribute to an inconsistent experience.
The gym, though small and basic, is appreciated for its cleanliness and modern equipment. It serves its purpose well for guests needing a quick workout but might fall short for those expecting more extensive facilities.
Parking at Ink 48 Hotel presents challenges, as there is no on-site parking or valet service, often requiring guests to park several blocks away. Although some solutions like a loading zone and discount rates are mentioned, the overall sentiment points to parking as a significant inconvenience.
For families, the hotel stands out due to its spacious, clean rooms and kid-friendly staff, making it an appealing option for those traveling with children.
Overall, Ink 48 Hotel offers a comfortable stay with a prime location, spacious rooms and generally friendly staff, although there are areas such as breakfast variety, dining service and parking that could benefit from improvements.
YOTEL New York Times Square, situated in the lively hub of New York City, is praised for its prime location. Just steps away from Times Square, Broadway, Hudson Yards and other major attractions, the hotel offers unparalleled convenience for both leisure and business travelers. The accessibility to multiple subway lines and key transportation hubs further enhances its appeal.
While the breakfast service receives mixed reviews with criticisms about variety, cost and service speed, the dining options, especially dinners, garner better feedback. The rooftop venues and vibrant bar atmosphere are often highlighted, although issues with service efficiency and high pricing are noted.
The hotel's rooms present a mixed experience with their compact size being a common point of concern. However, the clever design and modern décor are appreciated, as are the stunning views of landmarks like the Empire State Building and the Hudson River. Cleanliness and maintenance of the rooms could be improved with some guests noting areas needing a deep clean or updates.
The overall cleanliness of the hotel has varied feedback; while many commend the daily housekeeping and modern, tidy spaces, there are significant complaints about dirty common areas and lackluster upkeep in some rooms.
The staff at YOTEL New York Times Square is generally praised for their friendliness, attentiveness and professionalism. Nevertheless, there are instances of unprofessional behavior and communication issues that have affected some guests' experiences.
Wi-Fi service in the hotel is another area with mixed reviews; though some guests find it reliable and fast, others face connectivity issues, particularly in their rooms.
The gym facilities are well-received, offering a well-equipped space for fitness enthusiasts with minor issues reported such as occasional malfunctioning equipment.
For families, the hotel offers practical options like Family Connected rooms, well-suited for those with teenagers, though it may not be ideally accommodating for those with small children.
The beds are broadly regarded as comfortable with high-quality bedding ensuring a restful sleep. However, there are sporadic complaints about bed functionality and cleanliness.
In summary, YOTEL New York Times Square is a modern hotel that provides excellent value for money through its strategic location and functional amenities. While there are areas that could benefit from attention to detail and improved service consistency, it remains a popular choice for visitors seeking a modern and accessible stay in New York City.
Dream Midtown by Hyatt offers a prime location in Midtown Manhattan, nestled conveniently between Central Park and Times Square. Guests rave about the easy access to major attractions, theaters, museums and dining experiences, lauding the hotel's perfect position for exploring New York City. The proximity to Broadway and subway stations adds to its appeal for both leisure and business travelers.
The hotel's complimentary continental breakfast served at the nearby Serafina restaurant garners mixed reviews. While some guests appreciate the inclusion of breakfast in the room rate and find it satisfactory for a quick start, others criticize the limited variety and lack of hot items. Suggestions for improvement include adding more substantial options like eggs and sausages.
The dining experience at Dream Midtown receives a generally positive response with particular praise for the quality of meals at Serafina and the vibrant rooftop bar offering stunning city views. Although some find the rooftop bar slightly pretentious with smaller portions, it remains a popular spot for evening relaxation. The cocktail lounge adds to the overall pleasant dining experience, though room service fees and expensive wine are noted downsides.
Rooms at Dream Midtown offer a clean stay with many guests complimenting the tidiness and comfortable beds. However, the rooms are often described as small and narrow with occasional issues such as insufficient lighting, outdated fixtures and noise disturbances. Despite these drawbacks, the hotel’s prime location and cleanliness are repeatedly highlighted.
Cleanliness across the hotel is generally praised, reflecting well-maintained rooms and attentive housekeeping staff. Some inconsistencies in vacuuming and occasional oversights were mentioned, but the overall feedback on cleanliness is positive.
The staff at Dream Midtown are frequently commended for their exceptional service, welcoming demeanor and attentiveness. Particular individuals like Yofi, Brian and Lauren receive special mention for going above and beyond, enhancing the overall guest experience. Minor negative interactions were reported but did not overshadow the general sentiment of excellent hospitality.
Wifi at the hotel has mixed reviews with some guests finding it sufficient while others experience inconsistent and slow connections. Improving the wifi quality could enhance the guest experience further. Parking poses a challenge with no on-site options and high costs at nearby garages, though the availability of discounted vouchers is a plus for some guests.
Nightlife at Dream Midtown is vibrant, centered around the rooftop bar praised for its atmosphere and city views. The hotel's location provides easy access to nearby bars and clubs, making it a desirable spot for nightlife enthusiasts, despite occasional noise and higher prices.
The beds at Dream Midtown receive overwhelmingly positive feedback for comfort, contributing to restful stays with guests frequently highlighting the soft, spacious bedding. This aspect stands out as a major positive in guest reviews.
Despite mixed feedback regarding its four-star rating with some guests feeling the hotel falls short of expectations, Dream Midtown offers a well-rounded experience with notable strengths in its location, staff service and comfortable accommodations. Minor areas for improvement include breakfast variety, room size and wifi quality. The hotel also makes efforts to accommodate guests with accessibility needs, ensuring a welcoming and safe environment for all visitors.
Riu Plaza New York Times Square receives high marks from guests for its unbeatable location, situated just a few blocks from Times Square and close to Broadway theaters, restaurants, shops and major subway stations. Guests commend its central but quiet retreat away from the city’s hustle and bustle, making it a prime spot for exploring New York's landmarks, attending Broadway shows and dining out.
The hotel’s breakfast is highly praised for its variety and quality with a well-organized buffet offering a range of options to cater to different tastes. Families particularly appreciate the inclusive breakfast, although peak times can lead to crowded spaces and long queues. Some guests noted issues with food temperatures and repetition, but overall, breakfast is a highlight adding significant value to stays.
Dinner experiences are generally positive with guests enjoying the varied and tasty buffet options, though some noted disappointments with restaurant closures, limited hours and inconsistent food quality. The Fashion Bar receives positive feedback for its ambiance and staff, enhancing the overall dining atmosphere.
Rooms at the hotel are clean, modern and functional with comfortable beds and attractive decor. However, many find the room sizes to be small, a common trait in New York accommodations, which may feel cramped for larger families. Despite some occasional issues with maintenance and noise insulation, the rooms’ city views and daily housekeeping are well-received.
Cleanliness stands out at Riu Plaza New York Times Square with frequent mentions of spotless rooms and common areas maintained daily. The hotel’s modern atmosphere and meticulous upkeep contribute positively to guest experiences, though there are occasional lapses in housekeeping reported.
The hotel staff are often described as friendly, professional and accommodating with reception, concierge and housekeeping teams garnering specific praise for their attentive service. While there are occasional reports of less helpful interactions, the overall impression is that the staff significantly enhance the guest experience.
Wi-Fi at the hotel receives mixed reviews; many guests find it satisfactory with good coverage, particularly in common areas, while others report issues with unstable or slow connections in rooms. Despite this, a substantial number of guests report a positive connectivity experience overall.
The gym offers a generally positive experience with clean facilities and ample machines, though some guests mention outdated equipment and occasional inaccessibility. A daily facilities fee may apply, but the gym is a decent option for maintaining fitness routines.
Parking is notably inconvenient, as the hotel lacks on-site parking. Guests often have to resort to distant and expensive parking options, though discounted rates at nearby garages are sometimes available. Drivers may find this aspect challenging and should plan accordingly.
For families, Riu Plaza New York Times Square stands out as a great option with spacious family rooms, friendly staff and a safe environment. Despite some concerns over room sizes and amenities like towels and extra beds, its overall family-friendly atmosphere and excellent breakfast make it an appealing choice for visitors with children.
In summary, Riu Plaza New York Times Square is highly recommended for its prime location, cleanliness, friendly staff and family-friendly amenities, although guests should be mindful of room sizes and parking limitations.
Kimpton Theta New York - Times Square by IHG, stands out as a prime choice for travelers looking to immerse themselves in the vibrant New York City experience. Its unbeatable location, just a short walk from Times Square, the theater district, Central Park and other major attractions, provides guests with unparalleled access to the city's cultural and entertainment hubs. Public transportation is conveniently accessible, making city navigation a breeze. The surrounding area is rich with dining options, perfect for culinary enthusiasts.
The hotel offers spacious, clean and modern rooms that exceed typical New York City standards, lending to a comfortable and stylish stay. Guests repeatedly admire the contemporary decor, super comfortable beds and overall impeccability of the rooms. Despite some occasional noise from the lively streets and small bathroom sizes, the serene ambiance and new furnishings make for a delightful retreat.
While the hotel does not serve breakfast on-site, it provides vouchers for nearby delis or diners, which are generally well-received for their quality and generous portions. Complimentary morning coffee and evening wine add a touch of hospitality, although some guests miss the traditional in-house breakfast experience.
The immaculate cleanliness of the hotel is frequently highlighted with guests praising the spotless rooms, clean white linens and well-maintained common areas. The safe and welcoming atmosphere, along with attentive and friendly staff, enhances the overall experience. The team's professionalism and hospitality, particularly in reception and housekeeping, receive commendations for contributing to a warm and inviting stay.
Guests also appreciate the complimentary, reliable Wi-Fi that ensures staying connected is hassle-free. Streaming services like Netflix work seamlessly, adding to the relaxation options available.
In summary, Kimpton Hotel Theta combines an ideal NYC location, exceptional service, clean and comfortable rooms and thoughtful amenities, making it a top choice for visitors keen on experiencing the best of New York City's attractions and hospitality.
The JW Marriott Essex House New York is a top-notch hotel that offers excellent service and a prime location. Guests consistently praised the staff for their friendliness, professionalism and attention to detail with many highlighting the exceptional concierge services. The breakfast was delicious and served by helpful staff and the large rooms were comfortable and well-appointed. The hotel's staff went above and beyond to ensure guests' comfort and satisfaction, even in celebrating special occasions. While a few guests had minor complaints, the vast majority of guests had an exceptional experience and highly recommend the hotel. Overall, the JW Marriott Essex House New York is an excellent choice for travelers seeking a memorable stay in New York City.
WestHouse Hotel New York, an SLH Hotel enjoys an enviable location in the heart of Manhattan, providing guests with easy access to iconic landmarks such as Times Square, Central Park and Broadway. Visitors appreciate the hotel's proximity to several subway stations, ensuring seamless travel throughout the city. It's celebrated for striking a balance between close access to major attractions while maintaining a peaceful and family-friendly environment. The views of the city's skyline and nearby amenities like dining options further enhance the guest experience.
Breakfast at WestHouse Hotel is generally praised for its rich and varied selection, served in a scenic 23rd-floor room with a terrace. Guests commend the quality and variety of the buffet, which includes fresh fruits, hot items like eggs and bacon and pastries. However, some reviewers feel it could benefit from more variety day-to-day and better management of the crowded breakfast room.
The hotel's evening dining experience, particularly the complimentary happy hour from 5 pm to 8 pm, is a definite highlight. Guests enjoy the rich buffet of tapas, snacks and hors d'oeuvres, often finding it sufficient to replace a full dinner meal. The rooftop terrace provides a delightful ambiance for these meals. While a few find the evening snacks not meeting gourmet expectations, the overall response is positive, citing the convenience and social atmosphere it creates.
WestHouse Hotel's rooms receive mixed feedback. Guests appreciate the spaciousness and cleanliness with many noting comfortable beds and well-maintained suites offering impressive city views. However, opinions on room size vary with some finding them cramped and decor slightly dated. Bathrooms are frequently mentioned as small and some minor maintenance issues like malfunctioning air conditioners are noted. Despite these, the general sentiment leans towards a comfortable stay.
Cleanliness at the hotel is predominantly positive with many guests commending the housekeeping staff for maintaining tidy and beautiful rooms. However, some have reported inconsistencies, such as poorly cleaned bathrooms and dusty furniture. Public areas like hallways and the breakfast zone also occasionally fall short.
The staff at WestHouse Hotel are frequently praised for their friendliness and helpfulness, contributing significantly to the overall guest experience. While most encounters are positive, some reviews mention sporadic issues with rudeness or unprofessional behavior, indicating room for improvement in consistency.
WiFi service sees mixed reviews with some guests appreciating good connectivity in certain parts of the hotel. However, many report patchy or slow connections, particularly on higher floors and feel frustrated by the additional costs imposed for internet service.
The gym is well-regarded for its functional equipment and 24/7 accessibility, allowing guests to maintain their fitness routines. Though some feel it could benefit from more space and better maintenance, the overall impression is positive.
Parking, while not ideal, is generally manageable due to nearby public parking facilities. Although prices can be high and the hotel doesn’t offer its own parking services, the convenience of local garages suffices for most visitors.
For families, WestHouse Hotel New York, an SLH Hotel provides a comfortable, kid-friendly environment with clean rooms and family-oriented amenities. Family rooms and suites are available, though improving specific family options and dining space during breakfast could enhance the experience further.
Lastly, the hotel's prime location offers a vibrant nightlife, perfect for guests wanting to experience Broadway and other evening attractions. In summary, WestHouse Hotel New York, an SLH Hotel is highly recommended for its central location, quality dining options and friendly service, making it a solid choice for leisure, sightseeing and family vacations.
The Time New York, part of JdV by Hyatt, is highly recommended for its exceptional location, nestled in the bustling heart of New York City just steps away from Times Square and Broadway. The hotel's central yet relatively quiet position makes it an ideal base for both sightseeing and relaxation with easy access to key attractions like the theater districts and Central Park and multiple subway lines for exploring other parts of the city.
Dining experiences at The Time New York also receive positive feedback, particularly for the Serafina Restaurant, which offers a variety of high-quality dishes and friendly, attentive service. Guests also appreciate the afternoon wine and cheese offerings, making dining a delightful part of their stay.
The rooms feature modern, stylish decor, clean environments and innovative touches like hidden televisions. Despite some reports of smaller than expected room sizes and a few maintenance issues, many guests find the rooms comfortable and well-maintained. Certain suites offer more space, ideal for families or those seeking greater comfort. Noise can be a concern due to thin walls, but overall, the trendy design and cleanliness are appreciated.
Staff at The Time New York are frequently highlighted for their exceptional friendliness and attentiveness. Individuals including Nikita, Michael and Darlene Roseau receive specific mentions for their outstanding service. The team goes above and beyond to enhance guest experiences with courteous and helpful interactions, making the stay enjoyable for many.
While the breakfast receives mixed reviews with some guests noting a lack of variety and basic offerings, the quality of items like yogurt, granola, fresh fruits and coffee is commended. Dinner offerings, especially at the Serafina Restaurant, are well-regarded.
Free Wi-Fi is available but receives mixed feedback regarding its reliability and speed. Gym facilities include a basic on-site fitness studio and access to the more comprehensive TMPL Gym nearby, catering to varying fitness needs.
Parking is conveniently located across the street, though the cost and occasional access issues are points of concern. For families, the hotel provides a welcoming environment with spacious suites, thoughtful amenities and a safe atmosphere.
The vibrant nightlife surrounding the hotel, paired with the serene, quiet rooms, makes it an excellent choice for enjoying New York's energetic atmosphere while ensuring a peaceful retreat. Wine and cheese hours add a pleasant touch, rounding out the guest experience.
In summary, The Time New York, part of JdV by Hyatt, is praised for its unbeatable location, friendly and attentive staff, stylish decor and an overall positive experience, despite a few areas needing improvement such as breakfast variety, Wi-Fi reliability and parking logistics.
The Manhattan at Times Square receives a predominantly positive reception for its impeccable location. Nestled in the bustling heart of New York City, the hotel is within walking distance of Times Square, Broadway theaters, Central Park and several subway stations. This unbeatable centrality allows guests to immerse themselves fully in the city’s vibrant energy, making it a prime choice for tourists eager to explore major attractions.
In terms of staff, the consensus is largely favorable. Front desk personnel, bellboys and cleaning staff are frequently noted for their friendliness and helpfulness. Specific employees such as Trey, Michelle and Amma have garnered commendation for their exceptional service, further enrichening guests' experiences with their accommodating attitudes and efforts to go above and beyond.
However, the hotel falters in several areas. Breakfast, described by many as a "grab and go" service, lacks diversity and quality. Guests often find the minimal offerings of a muffin or croissant, a piece of fruit and a drink insufficient. The absence of a proper dining area exacerbates the issue, pushing guests to seek more satisfying options outside.
Room conditions are another sore point. Although some reviews mention spacious and comfortable accommodations with great city views, numerous others highlight the rooms' outdated state and cleanliness issues. Common complaints include dirty carpets, peeling wallpaper and worn-out furniture. Maintenance problems like non-functional air conditioning, broken fixtures and cleanliness lapses add to guest dissatisfaction.
Cleanliness, overall, is a recurring concern. While the lobby maintains a semblance of tidiness, this is not mirrored in the guest rooms, which are frequently criticized for stained linens, dirty bathrooms and mold issues. Even though some areas like the lobby are presentable, the hotel's comprehensive need for renovations and stricter cleaning practices is evident.
The hotel offers free WiFi, which is reliable in the lobby but inconsistent in the rooms. The gym, although clean and free to use, has outdated equipment and has been noted as sometimes being out of order.
Families might find the hotel's location advantageous for nearby adventures, but noise and small room sizes could be a challenge. Despite the presence of many children due to group tours and school trips, noise and space constraints might deter those seeking tranquility.
Nightlife enthusiasts will appreciate the proximity to Times Square’s entertainment offerings, although noise from the bustling city can be an issue due to inadequate sound insulation in rooms.
In summary, The Manhattan at Times Square excels due to its central location and generally friendly staff, but it falls short in providing a fully satisfactory experience in terms of breakfast, room conditions, cleanliness and amenities. Significant improvements in these areas are necessary to align with guests' expectations for a comfortable and modern stay.
This hotel is a calm oasis in the heart of New York City's most vibrant area. It has 795 spacious rooms and suites that offer a unique, birds-eye view of NYC. Its 23,500 square feet of well-appointed event space make it the ideal choice for business travel.
Summary of reviews
Overall, guests have had a great experience at Hyatt Regency Times Square. The hotel's prime location in the heart of Times Square is a major highlight with easy access to all the major attractions. Despite being busy, the hotel offers excellent facilities and services. Guests have given very positive reviews, praising the overall quality of the hotel. While some have noted the slightly outdated look of the hotel, this does not detract from the great experience they had. If you're looking for a top-notch hotel in New York City, Hyatt Regency Times Square is definitely worth considering.
The Sheraton New York Times Square Hotel enjoys resounding praise for its prime location, which places guests at the heart of Manhattan, mere steps away from iconic attractions such as Times Square, Central Park and Broadway theaters. This strategic position offers ease of access to subway stations and major sites like the Museum of Modern Art (MoMA) and Rockefeller Center. The convenience of nearby airports and surrounding dining and shopping options further enhances the overall guest experience, making it an exceptional base for exploring New York City.
Breakfast at the hotel elicits mixed reactions. Many guests appreciate the American variety, cleanliness and friendly service, though long waiting times, high prices and limited options for those with dietary restrictions are common grievances. Similarly, the dinner experience is varied but generally positive. Guests highlight the quality of food and service, especially at the Library Bar, despite some criticisms about the restaurant aesthetics and availability of mixed drinks.
Rooms at the hotel are noted for their cleanliness, comfort and impressive city views from higher floors. However, complaints arise about the small size and outdated furnishings, along with issues like noisy air conditioning and inadequate soundproofing. The mixed reviews extend to the cleanliness of the rooms, where efforts by the diligent cleaning staff are recognized, but lapses in thoroughness are occasionally reported.
Staff experiences vary widely. While some guests laud the helpfulness and professionalism of certain employees, particularly in housekeeping and bell services, the reception staff often receive harsh criticism for rudeness and inefficiency, which detracts from the overall guest experience.
Wi-Fi access is another pain point with many guests finding the extra cost unreasonable and the quality of service inconsistent. Complimentary Wi-Fi for Marriott Bonvoy members is a plus, but connectivity issues remain a frequent source of frustration.
The hotel's gym is well-regarded for its extensive equipment and cleanliness, providing a satisfactory fitness experience despite occasional minor issues. Parking, although available, is often described as expensive with some maintenance concerns related to the parking garage.
The beds receive mixed reviews; some guests find them comfortable, while others consider them too small or uncomfortable due to hard, noisy mattresses. These mixed experiences contribute to the overall perception that the hotel may not fully meet expectations for a four-star rating.
Business travelers will find adequate facilities such as conference rooms and a business service center, though some operational concerns and security issues have been noted. Despite these shortcomings, the efficient front desk staff and additional amenities like the gym make it a worthwhile option for business purposes.
In summary, the Sheraton New York Times Square Hotel is lauded for its unbeatable location and convenience, but improvements in service, room quality and amenities are necessary to uphold the four-star standard and enhance the guest experience.
The Luxury Collection Hotel Manhattan Midtown offers a standout experience for those seeking both luxury and convenience in New York City. Its prime location, nestled between Central Park and Times Square, provides easy access to the city's renowned cultural sites, shopping destinations, and Broadway shows, making it an ideal base for leisure and exploration. Guests frequently commend the hotel's spacious, well-appointed rooms, which are considered a rare luxury in New York, providing modern comforts and stunning views.
The staff is often praised for their warmth and professionalism, contributing significantly to a pleasant and welcoming atmosphere. From the moment guests arrive, they experience friendly and efficient service, with doormen and reception staff going above and beyond to ensure a smooth stay.
The rooms and suites are noted for their exceptional cleanliness and modern decor, with recent renovations enhancing the overall experience. Guests rave about the comfort of the beds, often describing them as some of the comfiest they've ever encountered. This focus on comfort extends to the suites, which are particularly suitable for families due to their generous size and thoughtful amenities.
While the breakfast experience has received mixed feedback, with some citing long wait times and high costs, many still commend the service and quick room service options. Efforts by the hotel management to address concerns have been recognized, indicating a commitment to improving guest satisfaction.
Overall, The Luxury Collection Hotel Manhattan Midtown consistently delivers a luxurious and memorable stay. Its combination of prime location, opulent accommodations, and dedicated staff make it a top choice for travelers seeking comfort and convenience in the heart of Manhattan.
Arlo Midtown enjoys widespread acclaim for its prime location in the heart of Manhattan, making it an ideal base for exploring New York City. The hotel is praised for its proximity to major tourist attractions such as Times Square, Hudson Yards and the Empire State Building, all within a short walking distance. Additionally, the central Midtown location facilitates quick access to popular sights like Central Park and Broadway, allowing guests to experience the city's excitement without compromising on comfort and quiet.
Guests frequently highlight the hotel's modern amenities, exceptional cleanliness and friendly staff. The rooftop bar, featuring stunning views, well-appointed rooms and various on-site facilities, further enhances the stay. Whether visiting for sightseeing, attending events at the Javits Center or Madison Square Garden or simply exploring the vibrant streets of Hell's Kitchen, Arlo Midtown consistently proves to be an excellent choice for visitors.
The breakfast experience receives mixed reviews. Guests appreciate the high quality and delicious taste of the breakfast options, particularly praising the pancakes, omelets and home fries. The pleasant covered terrace and lobby café serving excellent coffee and pastries add to the dining enjoyment. However, some guests found the waiting times for a table and service to be excessively long and the à la carte setup can be confusing and lead to additional charges. Some also viewed the breakfast as pricey, which could be a downside for budget-conscious travelers.
Dinner at Arlo Midtown provides an impressive dining experience. The food and drinks are generally praised for their deliciousness and quality, highlighted by the rooftop bar’s sensational views and skillfully crafted cocktails. The popular ground-floor bar offers a relaxing atmosphere and a thoughtful assortment of drinks, albeit on the pricier side. The Nearly Ninth restaurant garners mixed reviews with some guests finding the food excellent and others disappointed by portion sizes and service speed. Despite these inconsistencies, the overall dining experience remains pleasant and inviting.
The rooms, though often small, are stylish, well-planned and equipped with necessary amenities. Guests frequently emphasize the exceptional cleanliness and comfort with the views from the rooms, especially those overlooking the city skyline, being particularly lauded. Comfortable beds and modern furnishings contribute to a pleasant stay. However, some drawbacks include limited storage space, a lack of in-room tea/coffee facilities and occasional noise issues.
Arlo Midtown receives high marks for cleanliness with the entire property—from rooms to common areas—being spotlessly maintained. The modern design, chic decor and high standard of cleanliness create an inviting atmosphere. Despite some inconsistencies in housekeeping, guests generally find the hotel clean and fresh, further enhanced by a pleasing fragrance throughout the property.
The staff at Arlo Midtown play a central role in creating a memorable stay. They are frequently praised for their friendliness, efficiency and professionalism, ensuring smooth check-in and check-out processes. Guests often comment on the team's accommodating nature and their readiness to assist with various needs, enhancing the overall guest experience.
The hotel offers strong, fast and reliable WiFi throughout the facilities and rooms, although some guests reported issues with slow speeds and patchy performance. There are additional costs associated with the WiFi service, bundled with other amenities as part of a mandatory urban charge.
The gym at Arlo Midtown is a highlight, featuring impressive amenities and convenient accessibility. It is described as clean, well-equipped and functional, catering well to a variety of fitness routines. Guests appreciate the modern equipment, such as Peloton bikes and the availability of water and towels.
Finally, the beds at Arlo Midtown consistently receive high praise for their size and comfort. Guests describe the bedding and pillows as soft and comfortable, contributing to a restful night's sleep.
Overall, Arlo Midtown stands out as a modern, stylish retreat with contemporary accommodations and excellent service, making it a superb choice for travelers seeking a four-star experience in the heart of New York City.
Pestana CR7 Times Square is lauded for its prime location in Manhattan, just minutes away from major attractions like Times Square, Broadway theaters, shopping, dining and multiple transit stations. This convenient positioning is particularly advantageous for tourists and families, offering an ideal base for exploring New York City.
The hotel's rooms are modern, well-maintained and stylishly decorated, featuring comfortable large beds, coffee machines and air conditioning. Despite being on the smaller side, typical of NYC accommodations, they are efficiently arranged, ensuring a cozy and welcoming atmosphere. Most guests highlight the exceptional cleanliness of both rooms and common areas with daily housekeeping maintaining high standards.
Guests appreciate the friendly and accommodating staff, who create a welcoming environment and go above and beyond to ensure a pleasant stay. Individual staff members receive special mentions for their professionalism and helpfulness, enhancing the overall guest experience.
The amenity offerings include complimentary high-speed Wi-Fi, which is generally reliable and suitable for both work and leisure. Although the gym is modern and well-maintained, it is small and can be inadequate for more than a couple of guests at a time. The light complimentary breakfast with bagels and croissants, is appreciated for its convenience, although many guests feel that a greater variety would significantly improve the experience.
Parking is available but located a few blocks away and can be pricey. The lack of onsite valet service necessitates guests carrying their luggage from the parking area to the hotel. Despite this, the prime location makes up for parking inconveniences with many local dining options available close by.
The hotel is also deemed family-friendly, offering spacious family suites and a safe, clean environment suitable for guests of all ages. The exceptional comfort of the beds is frequently highlighted, ensuring a restful night's sleep and contributing to the overall positive experience.
Maintaining four-star standards, Pestana CR7 Times Square offers a modern, clean and comfortable stay with a strategic location and excellent service, making it a recommendable option for both business and leisure travelers in New York City.
Situated in the heart of Times Square, Hotel Edison Times Square is lauded for its unbeatable location, perfect for those aiming to explore the vibrant core of New York City. The hotel's prime position places guests just steps away from Broadway theaters, Central Park and numerous iconic sights with easy access to subway stations. The immediate vicinity is bustling with dining options, shopping avenues and entertainment, making it an ideal base for sightseeing and experiencing the lively ambience of Times Square and its surroundings.
The hotel offers a grab-and-go breakfast experience that, while convenient for its quick and practical nature, garners mixed reviews due to limited variety and quality of food. Nevertheless, the inclusion of breakfast in the room rate is appreciated by many guests.
Dining at Hotel Edison is a notable highlight with on-site options such as Bond 45 and Friedman's receiving praise for their delicious offerings and pre-theater dinner options. The Rum House bar stands out for its remarkable mojitos and vibrant live entertainment. An art deco vibe and friendly staff further enhance the dining experience, despite occasional drawbacks like wait times and spotty service.
Rooms at Hotel Edison receive a blend of praise and criticism. Guests appreciate the clean, comfortable accommodations with some rooms being spacious by New York standards. Remodeled bathrooms, large comfortable beds and consistent housekeeping add to the positive feelings. However, the rooms are often described as small, outdated and in need of renovation with issues like noisy air conditioning, minimal amenities and occasional cleanliness lapses.
Cleanliness standards are generally high with many guests highlighting the freshness of linens and towels and the efficiency of the housekeeping team. Despite isolated complaints about dust, odors and outdated fixtures, the overall sense of safety and cleanliness contributes to a welcoming atmosphere.
The staff at Hotel Edison is predominantly praised for their friendliness and helpfulness, adding significantly to the guest experience. The reception, concierge, cleaning teams and restaurant staff at Bond 45 stand out for their professionalism and courteous behavior, despite occasional lapses in hospitality from front desk personnel.
WiFi connectivity presents a mixed experience with some guests finding it excellent and reliable, while others report intermittent and weak service, particularly in the rooms. The fitness center, on the other hand, is well-received for its well-equipped and accessible nature, providing a pleasant workout experience.
For those requiring parking, the valet service is appreciated for its convenience but noted for its expense and occasional delays. The hotel is also recognized for its family-friendly atmosphere, offering room configurations suitable for small families and on-site amenities that cater to children. Its central location allows easy access to city attractions, making it a solid choice for family stays.
Nightlife at Hotel Edison is vibrant with numerous nearby bars, live music venues and on-site nightly entertainment. The hotel's proximity to Broadway and various clubs and bars ensures guests can easily enjoy the lively nightlife scene, although noise may be an issue for lighter sleepers. Lastly, the comfort of the beds is a major plus with many guests finding them exceptionally comfortable and supportive, contributing to a restful stay.
The Westin New York at Times Square stands out for its exceptional location, providing guests with immediate access to the heart of Times Square and key New York City attractions. Its proximity to subway stations, vibrant neighborhoods, theaters and iconic landmarks like Broadway and Rockefeller Center make it an ideal base for both exploration and convenience. The hotel is praised for its clean, spacious rooms and friendly, accommodating staff. Unique bonuses include views from higher floors, adjacency to a movie theater and relatively affordable parking options.
The breakfast offerings, while appreciated for their quality and variety, draw mixed reactions primarily due to their high pricing. However, morning services are often enhanced by the kindness of the breakfast room staff and the food is generally well-received despite concerns over value for money.
Guests frequently commend the rooms for their comfort, cleanliness and stunning city views with beds being particularly praised for their comfort. Small issues such as outdated furnishings, small bathrooms and the occasional maintenance problem are noted but do not significantly detract from the overall positive experience of staying in a well-located and quiet room.
Cleanliness throughout the hotel is generally well-regarded with most guests finding the property and rooms neat and well-maintained. However, there are sporadic reports of inadequate housekeeping services that suggest room for improvement in maintaining consistent cleanliness standards.
The hotel's staff receive high marks for their attentiveness and friendliness, significantly elevating the guest experience. Interactions with the front desk, bellboys and receptionists are frequently highlighted for their warmth and professionalism, contributing to a welcoming and pleasant atmosphere.
WiFi services at the hotel appear to be a notable issue with many guests finding it unreliable and not included in the room rate, which detracts from the overall experience.
Regarding the comfort of the beds, most guests provide positive feedback, emphasizing the excellent quality and comfort that contribute to a restful night's sleep, despite minor complaints about bed availability and maintenance.
While the hotel is praised for its prime location and the luxurious experience it offers, some guests note that it falls short of a five-star standard. This sentiment reflects in their overall perception, suggesting a blend of high-quality service and comfort but missing the mark on certain upscale expectations.
For business travelers, The Westin New York at Times Square offers a professional, budget-friendly and convenient environment with efficient services and business-friendly facilities that enhance their stay.
In summary, The Westin New York at Times Square delivers a predominantly positive experience centered around its unbeatable location, comfort, friendly staff and overall quality with minor areas for improvement mainly related to WiFi service and maintaining consistent luxury standards.
Just few blocks away from Central Park, MOMA, Carnegie Hall, Broadway theaters and Fifth Avenue’s famous shops, this hotel is the perfect place if you want to experience everything New York has to offer. All rooms are over 300 sq.ft, whereas the suites offer a variety of options to suit your needs, such as separate living room with queen-size sofa bed, dining area and kitchenettes.
Summary of reviews
Thompson Central Park - New York is a highly recommended hotel for anyone looking for a mid-town stay in New York. The hotel's exceptional location makes it easy for guests to explore the city on foot with easy access to Central Park, Times Square, Broadway and other attractions. The hotel offers a variety of breakfast options to suit different preferences and the rooms are clean, spacious and well-maintained with modern facilities and classy interiors. The staff is exceptional with friendly and helpful service throughout the stay. While there were a few minor issues with housekeeping and breakfast quality, the overall experience at Thompson Central Park is highly positive with many guests praising the hotel's superb location, exceptional staff and comfortable rooms.
The hotel is located in the heart of the Chelsea Riviera between the High Line and the Hudson River. It offers three room types, all with the feel of an urban ryokan with wooden platform beds, warm lighting, and luxurious natural materials.
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