Watersmeet Hotel is a fantastic destination with a great location, beautiful views and wonderful staff that are attentive, friendly and professional. From receptionists to restaurant staff, they couldn't do enough to make you feel welcome and ensure you have a pleasant stay. Guest reviews noted that the staff are friendly, polite, approachable and above all, helpful. Even as a solo traveler, the staff made them feel comfortable and nothing was too much trouble for them. They were unfailingly courteous, conscientious and hardworking, giving exceptional customer service that goes above and beyond. The staff in the restaurant were polite, attentive and professional, ensuring that guests enjoyed their dining experience. However, some guests experienced unwelcoming and unprofessional staff, who lacked communication among themselves and one member of staff made them feel disgruntled. Overall, the hotel's team is charming, professional and accommodating, making every guest feel at home.