Worcester, Severn Street52.186357,-2.222277(Show on Map)
8.4
Very Good
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Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
The Diglis House Hotel receives widespread acclaim from its guests, especially for its picturesque location, exceptional breakfast and attentive staff. Nestled by the tranquil River Severn, the hotel's prime location stands out, providing scenic waterfront views and easy access to Worcester's historic attractions. Guests appreciate the serene environment combined with the convenience of being close to the city center, which makes for pleasant evening strolls and stress-free access to local amenities.
The hotel’s breakfast offerings are a particular highlight, frequently described as superb in quality and variety. Diners enjoy a range of options from a well-cooked Full English to continental selections, often in a scenic conservatory with river views. The dining experience is further enhanced by the friendly and helpful breakfast team, adding a welcoming touch.
Dinner at Diglis House Hotel also garners positive reviews with many guests praising the well-cooked and beautifully presented dishes. Special mentions include excellent steak and fish and chips. The lovely dining ambiance, especially in the riverside bar and conservatory restaurant, enhances the experience despite occasional mentions of limited menu variety over several days.
The rooms at the hotel are generally well-received for their cleanliness, comfort and charming decor. Many guests appreciate the spacious and quiet accommodations, often highlighting the scenic river views. While some rooms had minor issues such as temperature control and noise disturbances, the overall sentiment remains positive with the majority of guests finding the rooms clean and comfortable.
The hotel's staff consistently receive high praise for their friendliness and professionalism. Efficiency, politeness and a willingness to go above and beyond define the service at Diglis House Hotel, significantly contributing to its overall appeal.
Cleanliness across the hotel remains a strong point with both rooms and public areas maintained to a high standard. This meticulous attention to cleanliness ensures a comfortable and pleasant stay for guests.
While WiFi coverage was generally good in the rooms, connectivity in public areas was found to be lacking. Some guests noted reliability issues and concerns over network security, indicating room for improvement in this aspect.
Parking is a convenient feature at the hotel with guests appreciating the availability of free on-site parking. However, space can be limited, especially during busy events, leading to some challenges in finding a parking spot.
The hotel is family-friendly, offering suitable accommodations and activities for family groups, including clean and spacious rooms and games for children. This makes it an inviting option for family getaways and reunions.
Beds at the hotel receive mixed reviews. Many guests praise the comfort and quality, while some express concerns over firmness and outdated bedding. Despite this, most guests report a comfortable sleep experience.
In terms of overall rating, many guests feel that Diglis House Hotel delivers a four-star experience with some even suggesting it surpasses typical four-star standards. Its luxurious touches, picturesque setting and excellent value for money contribute to a delightful stay.
Business travelers also find the hotel accommodating, benefiting from well-equipped meeting spaces and reliable WiFi in the rooms, thus making it a suitable venue for business events.
In conclusion, the Diglis House Hotel offers a largely positive experience with its beautiful location, excellent breakfast, comfortable rooms and commendable staff service standing out as notable highlights.
Categories
Honeymoon
This hotel is known for being one of the best romantic hotels, offering a great location and comfortable stay. The ambiance and quality make it a memorable choice.
Dog Friendly
This hotel is located along the scenic waterfront and welcomes dogs. It offers spacious rooms and pet-friendly amenities, ensuring dogs feel pampered.
Romantic
Diglis House Hotel is a popular choice for romantic hotels, providing a comfortable and intimate atmosphere. It is well-regarded by guests seeking a romantic getaway in Worcester.
Business
While primarily a boutique hotel, it can likely accommodate small meetings or private dining for business purposes. Its location in Worcester provides easy access to city amenities.
Parking
Diglis House Hotel offers parking facilities. The hotel's parking ensures easy access and convenience for guests arriving by car.
Accessible
Diglis House Hotel features an accessible bedroom with specific amenities such as a lower bathroom sink, a higher level toilet with grab rails, a walk-in shower with a supporting chair, and a wide main door. The Seymour Suite function room is wheelchair accessible via a lift in the Annexe building, which also houses seven ground floor rooms. A ground floor accessible toilet and wheelchair-accessible bar and Lounge Dining Room are also available.
4 Star
Nestled next to a river, the hotel boasts beautiful views in a great setting, enhancing its charm. Many reviewers felt that the hotel provided a quality experience consistent with a four-star rating, with some even asserting that it surpassed typical four-star expectations.
Family
Nightlife
Room Types
Standard Double RoomThis room is individually decorated and comes with an en suite bathroom.
Standard Twin RoomFeatures include a TV, tea and coffee making facilities, and an en suite bathroom with free toiletries.
Superior Double RoomSpacious, modern rooms with scenic views.
Superior Twin RoomSpacious, modern rooms with scenic views.
Standard Single RoomThis room features an LCD TV and an en suite bathroom.
Junior SuiteA seating/lounge area is featured in this spacious room, and most come with a writing desk and desk lamp. A modern bathroom is also provided.
Family SuiteThis suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Boasting a balcony with garden views, this suite also features a seating area and a flat-screen TV. The unit has 2 beds.
SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle as well as garden views. The unit has 2 beds.
StudioProviding free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The studio features carpeted floors, a seating area with a flat-screen TV, a private entrance, a wardrobe, as well as an electric kettle. The unit offers 1 bed.
Deluxe King RoomA seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious double room. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Review Summaries
Location
The Diglis House Hotel, nestled by the serene River Severn, boasts a remarkable location that consistently garners high praise from its guests. This charming establishment is perfectly situated within walking distance of Worcester's historic cathedral, bustling city centre and various local attractions, making it a convenient choice for visitors seeking both tranquility and accessibility.
The hotel's riverside setting offers stunning views with many rooms overlooking the river, providing a picturesque backdrop for a relaxing stay. The outdoor seating areas by the riverbank, along with beautiful gardens, enhance the overall atmosphere, allowing guests to unwind while taking in the idyllic scenery.
Proximity to the town centre means that shops, restaurants and bars are just a short, pleasant walk away. Guests appreciate the peaceful and quiet ambiance of the hotel, despite its central location. Evening strolls along the river or into the city are highly recommended, given the hotel's delightful and scenic path.
Overall, the Diglis House Hotel's prime location on the banks of the River Severn continually stands out as a highlight, offering easy access to Worcester's key attractions while maintaining a tranquil and picturesque environment for its guests.
Breakfast
Visitors to Diglis House Hotel have overwhelmingly positive things to say about the breakfast offerings. Many reviewers highlighted the excellent, superb and fantastic quality of breakfast, frequently praising the choice and variety available. The breakfast includes a range of options, from a well-cooked Full English breakfast to continental choices and freshly cooked to order portions. Guests also appreciated the hot and well-presented meals, which came with delightful touches like fresh farm eggs and crispy bacon.
The breakfast experience extends beyond just the food; the setting and service garnered high praise. Many reviews mentioned enjoying their meals in a lovely conservatory with scenic river views, enhancing their dining experience. The breakfast team was frequently complimented for their helpfulness and friendly service, contributing to a welcoming atmosphere.
Despite the glowing reviews, there were occasional mentions of improvements needed. A few guests pointed out issues like undercooked sausages, slow service and pastries running out early. Some reviewers noted a lack of variety on certain days with items like orange juice and yoghurt not being restocked in time. However, these instances seemed to be exceptions rather than the rule.
Overall, breakfast at Diglis House Hotel is a high point for many guests, combining quality food, an extensive selection and a picturesque setting to create a memorable start to the day.
Dinner
Diglis House Hotel offers a largely positive dining experience with numerous guests highlighting the excellence of both breakfast and dinner. The breakfast selection is praised for its variety with many appreciating the full English breakfast and the fresh, cooked-to-order options. Dinner at the hotel is frequently described as excellent, well-cooked and beautifully presented. Guests seem particularly pleased with the steak and fish and chips, mentioning the high standard and tastiness of these dishes.
The ambiance of the dining areas, including the riverside bar and conservatory restaurant, adds to the enjoyment, offering lovely views of the river that enhance the overall experience. The evening meals are often noted for being delicious and well-prepared, catering effectively to various dietary needs, including gluten-free options.
However, there are some points of criticism. A recurring issue is the limited dinner menu, which some guests found repetitive over several days. The quality and pricing of the meals occasionally fell short of expectations with some diners describing the food as ordinary, uninspired or not brilliant. Additionally, there were a few logistical hiccups such as cold dinner plates and forgotten items, although these errors were generally rectified with appropriate gestures from the staff.
Overall, while Diglis House Hotel shines in terms of food quality and dining setting, some improvements in menu variety and consistency could further enhance the guest experience.
Rooms
At the Diglis House Hotel, the rooms present a mix of experiences, largely characterized by cleanliness, comfort and scenic views of the river. Many reviewers praised the rooms for being clean, spacious and well-presented with particular highlights including comfortable beds, cozy atmospheres and pleasant decorations. The charming Georgian architecture and beautiful surrounding views of the river contributed to the pleasing aesthetics of the accommodation.
Rooms in the annex were consistently described as clean and comfortable, though some were noted for being small and occasionally a bit distant from the main building. A number of visitors highlighted the quietness and peacefulness of their rooms, which enhanced their overall stay.
However, some rooms did have a few drawbacks. Issues with temperature control were commonly cited with several guests finding their rooms too hot or too cold. Thin walls leading to noise disturbances were mentioned by some, while a few others pointed out that certain rooms felt a bit worn out or dated, needing minor refurbishments.
Despite the varied room sizes and occasional minor inconveniences, the general sentiment remains positive. The large, comfortable rooms and picturesque views of the river, coupled with the overall cleanliness, made for a pleasant and satisfying stay for many guests.
Beds
Diglis House Hotel's beds have elicited diverse feedback from its guests. On the positive side, many visitors found the beds to be very comfortable, often highlighting the overall coziness and quality of the bedding. The presence of large and king-sized beds was appreciated, adding to the comfort of the rooms. Guests frequently mentioned getting a good night's sleep due to the comfortable mattresses and clean sheets. Some rooms even featured four-poster or king-size beds, which added an extra touch of luxury to their stay.
However, not all guests had a similar experience. A notable number expressed discomfort, pointing out issues with hard, lumpy or overly firm mattresses. Some beds were described as small or not being up to standard and there were multiple mentions of uncomfortable springs and pillows. A few reviews indicated that certain beds felt outdated and required an upgrade, suggesting that duvets might be more comfortable than the provided sheets and blankets.
Overall, while the majority of visitors praised the comfort of the beds at Diglis House Hotel, there were significant concerns about the quality and comfort in several instances, suggesting room for improvement in consistency.
Cleanliness
Diglis House Hotel has garnered high praise for its exemplary standards of cleanliness. Reviewers frequently highlight the spotless condition of the rooms with terms like clean, very clean and spotlessly clean recurring throughout. The hotel itself and its annex rooms are also noted for being consistently clean and well-maintained.
Guests describe their rooms as not only clean but also comfortable and, in some cases, spacious, offering great views of the river. The bathrooms too meet high cleanliness standards, contributing to an overall impression of immaculate upkeep. The meticulous cleanliness extends to the hotel’s public areas, including the restaurant and spa facilities.
While the majority of feedback underscores the impeccable cleanliness, there are a few mentions of areas needing more attention, such as occasional plumbing noises, cobwebs or dusty spots. Nonetheless, these minor issues do not significantly detract from the overwhelmingly positive sentiment about the hotel's cleanliness.
In summary, Diglis House Hotel stands out for its pristine rooms and well-maintained spaces, making it a comfortable and clean choice for travelers seeking a pleasant stay.
Staff
The reviews of Diglis House Hotel consistently highlight the exemplary performance and attitude of the staff. Guests frequently describe the team as friendly, helpful and welcoming. Efficiency and politeness are recurrent themes with many guests applauding the attentive and professional service. The reception staff often receive special praise for their kindness and competence, making the check-in and check-out processes smooth and pleasant. Instances of staff going out of their way to assist guests resonate strongly, contributing to an overall sense of generous hospitality.
Despite the overwhelmingly positive feedback, there are a few mentions of less satisfactory experiences. However, these appear to be exceptions rather than the norm. The dedication and hard work of the staff, combined with their approachable and knowledgeable nature, significantly add to the hotel's appeal. Whether interacting with the reception, housekeeping or restaurant teams, guests seem to consistently encounter courteous, smiling and accommodating staff who enhance their stay at the hotel.
Wi-Fi
At Diglis House Hotel, the guest experience with WiFi is a mixed bag. On the positive side, many guests observed that the WiFi in their rooms was generally good, stable and free. This makes it convenient for browsing and light use within private accommodations. However, the quality and accessibility of WiFi in public areas are notably lacking with several guests reporting poor or non-existent connectivity outside their rooms. Some found the WiFi connection unreliable and a few were concerned about the security of the network, as it required a key code but wasn't perceived as secure. While the connectivity fluctuated, peaking in the evenings, it wasn't consistent enough for those needing dependable service for work. Additionally, no USB sockets were available for charging devices and some room features, such as the TV and available workspace, didn't meet all guests' needs.
Parking
Diglis House Hotel offers parking on-site with the added convenience of complimentary parking. Many guests appreciate the ease of parking directly at the hotel and describe the parking as free, valuable and a bonus. Additionally, it's noted that there is plenty of free car parking available, which includes an ample and secure private carpark.
However, the parking area has its challenges. Some guests mention that the car park is excessively small, cramped and often limited, especially during events like weddings. The access road to the rear carpark is described as extremely tight and finding a parking spot can occasionally be a struggle with some guests experiencing stress due to the limited availability.
Overall, while parking availability and condition vary, the inclusion of free parking is generally considered a positive aspect by those who stay at the hotel.
Family
The Diglis House Hotel receives positive remarks for its family-friendly atmosphere and suitability for various family-centered activities. Reviewers highlight the hotel as a great place for family getaways, reunions and even family weddings, praising its accommodations for being clean and well-suited for large groups. Guests noted the availability of family rooms and the presence of games for children, which enhance the overall experience for families. The hotel is appreciated not just for its facilities but also for the welcoming ambiance created by the friendly guests. With these aspects, the Diglis House Hotel establishes itself as an ideal spot for families looking to spend enjoyable and memorable time together.
4 Star
Diglis House Hotel offers a stay that can leave guests pleasantly surprised by its perceived luxury. Many reviewers felt that the hotel provided a quality experience consistent with a four-star rating with some even asserting that it surpassed typical four-star expectations. Praise centered on the hotel's fantastic value for money, reasonable cost and a very comfortable ambiance. The high-end refurbishments contributed greatly to the enjoyment of their stay.
Nestled next to a river, the hotel boasts beautiful views in a great setting, enhancing its charm. Guests admired the lovely and well-maintained property, which further added to their enjoyment. The four-poster beds and other comfortable amenities were highlighted as adding a touch of elegance to the experience. Some reviewers suggested that with a few more updates, the hotel could easily achieve a five-star status.
Overall, Diglis House Hotel has been described by many as a great property with all the makings of a delightful four-star experience, particularly praised for its picturesque river setting and luxurious touches.
Business
Diglis House Hotel offers a range of facilities and services that cater well to business travelers. With well-equipped meeting and conference rooms, the hotel provides a professional setting for business meetings and events. The business center is highly regarded and excellent Wi-Fi ensures a seamless online experience. Guests consistently praise the quality, taste and service of the breakfast, though it is noted that dinner service could be improved. For those needing to stay connected and productive, the hotel features good conference facilities and convenient access to necessary amenities. Regular business travelers find it a reliable choice with some noting that it is the best hotel they have stayed at for work-related visits. Its proximity to local residences also makes it convenient for those visiting nearby family.
Accessible
Diglis House Hotel provides a fair degree of accessibility for guests with disabilities. There are several rooms that are accessible, ensuring that guests using walkers or wheelchairs can navigate with ease. The hotel also features accessible parking, making arrivals and departures stress-free. Reception staff are noted to be helpful in assisting guests to find suitable rooms. Additionally, the hotel offers rooms specifically designed to be disabled-friendly, which further enhances the experience for wheelchair users and those with mobility challenges.
However, it's worth noting that only a limited number of rooms are accessible. Access to the main restaurant involves negotiating steps, which may pose difficulties for some guests. Despite some areas being less accessible, the overall feedback highlights that Diglis House Hotel offers reasonable accommodation options for guests with disabilities, although some aspects could benefit from further improvement.
Romantic
Diglis House Hotel is an ideal romantic getaway destination offering a blend of rustic English charm and heritage style. Located in a beautiful riverside setting, the hotel provides dream-like views that are perfect for romantic walks and picturesque sunsets. French doors open onto lovely gardens with scenic views of the river, adding to the serene and romantic atmosphere.
The ambiance is further enhanced by a beautiful building surrounded by gardens and the flowing river, making it an excellent spot for a romantic evening or celebration like a birthday. Guests can enjoy the tranquil surroundings, complete with swans and canal walks, while dining with terrace views or in the restaurant overlooking the river. All these elements contribute to making Diglis House Hotel a truly romantic place for a memorable stay.
Dog Friendly
Diglis House Hotel is known for its outstanding dog-friendly facilities. Guests appreciate the welcoming environment that extends to their furry companions. The hotel offers a variety of dog-friendly areas and rooms, ensuring that both guests and their pets feel at home. Notably, there is also a dog-friendly cottage located opposite the river, providing a scenic and convenient option for guests traveling with dogs.
Additional amenities for dogs include the availability of dog beds and a welcoming pack featuring dog biscuits, making the pets feel comfortable and pampered. The hotel even has a little garden area specifically for dogs, adding to the overall pet-friendly experience. While some may find the price for accommodating pets a bit high, the comprehensive range of dog-friendly services and the overall welcoming atmosphere make it a worthwhile choice for dog owners.
FAQ
No, Diglis House Hotel doesn't have any pool.
No, a spa isn't available at Diglis House Hotel.
Yes, Diglis House Hotel welcomes dogs.
Yes, parking facilities are available at Diglis House Hotel.
