Resort in Farmington PA, United StatesNorth America > United States > Pennsylvania > Fayette
9.8
Excellent
From $696
$
+4
Info
Summary of reviews
Nemacolin offers a luxurious experience with elegant rooms and stunning chandeliers. Guests particularly enjoy staying in the townhouse and exploring the lush greenery. While some guests suggest minor improvements such as a walk-in shower option and a balcony at the Chateau, the overall architectural design is superb. The dinner experience can be hit or miss with some inconsistency in food quality between restaurants, but with a bit of exploration, guests are sure to find something they enjoy. Rockwell's is a standout option with delicious dishes like crab cakes and truffle flatbread. However, making dinner reservations can be challenging and staff may rush guests through their meal. Despite some minor issues such as firm beds and outdated rooms in some parts, the luxurious bathrooms and sophisticated atmosphere make for a memorable stay at Nemacolin.
Hotel in Kranjska Gora, SloveniaEurope > Slovenia > Upper Carniola > Kranjska Gora
8.4
Very Good
From $138
$
+4
Info
Summary of reviews
Ramada Resort Kranjska Gora is a great choice for travelers looking for a convenient and comfortable stay in the heart of the city. The hotel's prime location offers easy access to nearby attractions, ski slopes and restaurants. The breakfast is plentiful and diverse with delicious and fresh options, while the dinner is praised for its quality and variety. The staff is friendly, helpful and professional, ensuring guests have a great dining and overall experience. The hotel offers comfortable and well-equipped rooms with great mountain views, although some guests have reported outdated and small rooms. The cleanliness of both the rooms and the pools is excellent and the pool and spa facilities offer a relaxing retreat from a day of sports. The hotel is a great choice for families with interconnecting rooms and animation for kids. The hotel's location on the ski slopes makes it a top choice for ski trips and the comfortable beds and clean rooms are highly recommended by guests. While some guests feel that the hotel may not meet the expectations of a typical four-star hotel, the overall experience is positive with guests enjoying their stay in a welcoming and clean environment.
Hotel in Innsbruck, AustriaEurope > Austria > Tyrol > Innsbruck
8.9
Excellent
From $174
$
Info
Summary of reviews
The AC Hotel by Marriott Innsbruck stands out prominently for its prime location, spacious and modern rooms and exceptional cleanliness. Situated centrally, the hotel offers easy access to the main train station and picturesque old town, making city exploration effortless. The convenience extends with accessible public transport and scenic mountain views, ensuring a pleasant stay amidst the vibrant city life.
Breakfast at the hotel receives high marks for its extensive variety and quality, catering to diverse dietary needs and preferences. Guests commend the fresh and delicious options, although some note it is slightly pricey. The dinner service has mixed reviews with praise for the quality of the dishes but critiques regarding a limited menu and lack of a la carte options.
Rooms are described as spacious, clean and stylishly decorated, featuring comfortable beds and panoramic mountain views. While there are occasional maintenance issues, the overall guest experience is positive, supported by well-maintained facilities and high cleanliness standards.
The hotel's staff garners exceptional praise for their friendliness, professionalism and willingness to assist with several staff members leaving a lasting impression on guests. The efficient and welcoming service is a key aspect of the hotel's positive guest experience.
The hotel's fitness facilities are well-regarded, offering modern and well-maintained equipment and the 24/7 access is appreciated. Although the gym is small, it caters well to guests' fitness routines, complemented by adjacent wellness facilities.
Parking is convenient and secure, featuring an underground garage with EV charging stations, though some guests find the costs high. The hotel's provision for electric vehicle charging is well-received, enhancing the overall experience for EV owners.
Family accommodations are notably excellent with spacious rooms and thoughtful amenities catering to family needs. The hotel's ambiance is welcoming and family-friendly, featuring activities and meal options tailored for children.
Overall, the AC Hotel by Marriott Innsbruck is highly recommended for its unbeatable location, comfortable and clean rooms, excellent service and family-friendly environment, making it an ideal base for exploring Innsbruck and enjoying its scenic beauty.
Hotel in Bansko, BulgariaEurope > Bulgaria > Blagoevgrad > Bansko
8.3
Very Good
From $144
$
+4
Info
Summary of reviews
Grand Hotel Bansko - Fitness & SPA is highly praised for its convenient location. Nestled in a picturesque mountain landscape, it offers easy access to multiple transportation options, Bansko's city center and dining venues. Positioned on the main road near the central bus station, it’s ideal for travelers, despite some noise and the need to cross the road to access the pool. The shuttle service to the ski lift is also appreciated by ski enthusiasts.
Guests consistently commend the breakfast spread, describing it as fantastic, diverse and abundant, catering to different tastes and dietary needs. The dinner offerings also receive high praise for their variety and deliciousness, particularly the desserts. Despite minor critiques regarding the freshness of some items and coffee quality, the overall sentiment towards the dining experience remains highly positive.
Room reviews are mixed. Many guests appreciate the spacious, clean and comfortable accommodations with some rooms featuring large bathrooms, big terraces and mountain views. However, discrepancies between room pictures and actual conditions, such as outdated furniture and cleanliness issues, were noted. Nevertheless, the hotel's potential is recognized with updates in room interiors and improved maintenance seen as areas for enhancement.
The general cleanliness of the hotel garners notable praise, particularly in common areas, the restaurant, bars and the spa. However, inconsistencies in room cleanliness, such as spiderwebs, dirty carpets and occasional unclean linens, have been highlighted. Despite these lapses, many guests find the hotel's hygiene standards commendable.
Staff interactions are predominantly positive with many guests highlighting the friendliness and helpfulness of the staff. The reception and housekeeping teams are often mentioned for their courteous service. Still, some inconsistencies exist with a few reports of unhelpful or rude behaviors from other staff members and language barriers affecting communication.
The WiFi service is an area needing significant improvement with many guests reporting weak, unreliable and often barely functional internet connectivity. Despite secluded spots offering peaceful work environments, the overall guest experience would benefit from enhanced internet service.
The spa and fitness center receives high praise for its top-notch facilities and services, providing exceptional relaxation and rejuvenation experiences. The variety of saunas, steam baths and spa treatments are frequently noted, despite occasional overcrowding and children using the spa areas detracting from the experience. The gym, described as well-equipped, modern and clean, is also a highlight.
The pool facilities are generally appreciated for their cleanliness and warmth, particularly the indoor heated pool. However, some guests found the indoor pool too small and crowded during peak times. Crossing the road to reach the outdoor pool and issues with pool size and towel availability were noted as areas needing improvement, yet the overall pool experience remains positive.
Parking at the hotel is convenient and secure with ample space and free parking options. Some challenges include the parking lot being full at times and certain spaces requiring payment. Nevertheless, the overall feedback on parking is favorable, complemented by the hotel's shuttle service to the slopes.
Grand Hotel Bansko shines as a family-friendly destination, offering a variety of activities and amenities suitable for families with young children, making it an excellent choice for a family stay.
Resort in Stateline NV, United StatesNorth America > United States > Nevada > Douglas
7.1
Good
From $90
$
+5
Info
Summary of reviews
Caesars Republic Lake Tahoe, A Caesars Destination is a great choice for those looking for a hotel in a prime location. Guests rave about the convenience of being close to everything Tahoe has to offer, including downtown shops and restaurants, iconic lakes and scenic mountains. The hotel is right on the lake, providing guests with a beautiful view. The rooms are comfortable and spacious with some being newly renovated and modern. The beds are a highlight according to guests with many describing them as amazing, comfortable and large. The staff is mostly positive with guests describing them as nice, kind, pleasant, attentive, friendly and exceptional. The hotel offers a convenient location for travelers who enjoy gambling with a casino right downstairs. The hotel also has a Starbucks on-site, making it even more convenient. The parking situation may not be perfect, but it didn't prevent guests from enjoying their stay. The hotel's activities for kids were a great success, making it a great choice for families. The hotel is worth considering as it provides guests with an enjoyable stay.
Hotel in St. Moritz, SwitzerlandEurope > Switzerland > Graubunden > Maloja > St Moritz
9.5
Excellent
From $543
$
+2
Info
Housed in a building initially built in 1864, Hotel des Bains Kempinski fuses its ski facilities with luxury, wellness and relaxation. Located on St. Moritz, the hotel organizes world-class events in the Alps. For those who are not big fans of ski, the 5-stars hotel, offers a variety of services such as luxury spa, three well-known and awarded restaurants, a sauna, a pool area and a bar all of which able to make your stay an unforgettable and unique one.
Summary of reviews
The Grand Hotel des Bains Kempinski is a luxurious 5-star hotel nestled in the mountains on the edge of St Moritz, offering a central but quiet location with easy access to the slopes. The hotel boasts exceptional dining options for half-board with a diverse and delicious breakfast and outstanding dinner. The spacious and comfortable rooms have vintage charm with the focus on the excellent cleanliness and upkeep of the hotel. The attentive and friendly staff provide top-notch service to ensure guests feel welcome and at home. The stunning spa area with its multiple saunas and beautiful pool is a particular highlight. Despite some minor drawbacks such as limited shuttle services, outdated decor or uncomfortable beds, the overall consensus is that the hotel is exceptional and deserving of its five-star rating.
Resort in Calgary, CanadaNorth America > Canada > Alberta > Division No 6 > Calgary
8.7
Very Good
From $135
$
+2
Info
Summary of reviews
Grey Eagle Resort, located just outside Calgary's city center, is celebrated for its prime location, offering both convenience and a tranquil atmosphere. The resort's accessibility to major roads makes it ideal for exploring the mountains, casino and downtown, while providing serene surroundings and scenic mountain views. Despite minor inconveniences like road construction, the overall sentiment favors the resort’s strategic positioning for urban and outdoor adventures.
The dining experience at Grey Eagle Resort stands out, particularly the breakfast and dinner options. Guests praise the tasty and excellent breakfast offerings at the Little Chief restaurant, along with premium options like Eggs Benedict and seafood buffets. The dinner experience is equally impressive with diverse options and high-quality meals at the Little Chief and Blaze Bar and Grill. Despite some minor issues with specific items and occasional long waits, the food quality and service are highly recommended.
Guest rooms at the resort receive consistent acclaim for their spaciousness, comfort and cleanliness. Many appreciated the modern decor, comfortable bedding and thoughtful touches like complimentary chocolates and handwritten cards. The rooms, described as immaculate, feature modern amenities like fridges and Keurig coffee makers, contributing to a restful stay.
Cleanliness is a strong point at Grey Eagle Resort with numerous guests highlighting the immaculate condition of rooms and public areas. The resort’s attention to detailed COVID-19 protocols and overall maintenance ensures guests feel safe and well-cared for.
Staff at the resort are frequently lauded for their friendliness, helpfulness and professionalism. From check-in to dining experiences, staff interactions are described as welcoming and accommodating, significantly enhancing the overall guest experience.
The resort’s amenities, including free Wi-Fi, a well-maintained gym and clean pool facilities, add to its appeal. The Wi-Fi generally meets guest expectations, although it may be slower in some areas. The gym, accessible 24 hours, is appreciated for its cleanliness and modern equipment. The pool and hot tub areas are enjoyable and well-kept, despite minor issues with temperature and size.
Parking at Grey Eagle Resort is typically convenient with ample, easy-to-access spaces, though occasional difficulties during peak times are noted. The family-friendly environment is another highlight with spacious rooms, interconnecting doors and a popular swimming pool for children, making it ideal for family reunions and getaways.
Beds at the resort receive glowing reviews for their comfort, enhancing guests' sleep quality. Although some guests prefer firmer mattresses, the overall consensus is positive.
Grey Eagle Resort delivers a consistent four-star experience, combining safety, cleanliness, excellent dining and high-quality accommodations. Business travelers also find the resort favorable due to its attentive service and efficient check-in processes. Overall, Grey Eagle Resort is highly recommended for its well-rounded offerings and exceptional guest experiences, making it a superb choice for both leisure and business travelers.
Hotel in Gatineau, CanadaNorth America > Canada > Quebec > Communaute Urbaine de l Outaouais > Hull
9.1
Excellent
From $270
$
+1
Info
Summary of reviews
The Hilton Lac-Leamy is a luxurious hotel that offers exceptional services and facilities. Guests appreciate the hotel's excellent location with easy access to the casino and other attractions in the area. The hotel boasts stunning views of the lake and the city of Ottawa with a lush garden and terrace perfect for a relaxing walk or drink. The breakfast experience is good with some minor inconsistencies depending on the guest's particular experience. The hotel's dining options are satisfying with guests enjoying delicious meals close to their accommodations. The rooms are luxurious and spacious with beautiful views of the lake and the hotel prides itself on cleanliness. The staff is welcoming, accommodating and attentive throughout the stay. The spa and pool facilities are amazing with guests raving about the beautiful facilities and the unforgettable spa experience. The hotel is a great option for families looking for a fun and convenient vacation spot. The beds are incredibly comfortable and guests appreciate the cleanliness of the rooms. The Hilton Lac-Leamy is a perfect choice for a luxurious and unforgettable vacation with everything from the decor to the amenities exuding high class.
Resort in Pocono Mountains PA, United StatesNorth America > United States > Pennsylvania > Monroe
8.7
Very Good
From $221
$
+4
Info
Summary of reviews
Guests have raved about Mount Airy Casino Resort - Adults Only 21 Plus's beautifully appointed and modern rooms with exceptional service from the friendly and accommodating staff. The resort's facilities are clean and the atmosphere is described as beautiful and tranquil, providing a comfortable and enjoyable stay. Although some found the price to be high, many still believed it was worth it for the amazing and exceptional experience with customer service being a major highlight. While there were a few negative reviews, most guests had a positive experience and would highly recommend the hotel to others.
Hotel in Salamanca NY, United StatesNorth America > United States > New York > Cattaraugus
9.1
Excellent
From $125
$
+5
Info
Summary of reviews
Seneca Allegany Resort & Casino receives high praise for its wonderfully convenient location nestled in the beautiful mountains of Salamanca, offering easy access to major freeways and nearby ski areas like Holiday Valley. Guests revel in the scenic mountain views, serene surroundings and the secure, picturesque setting, which conveniently serves as a base for both relaxation and adventure, including trips to Niagara Falls.
Breakfast at the resort has garnered positive remarks for its tasty and varied options with many guests appreciating the buffet and in-room service. While some critiques include a desire for extended hours and included continental options, many diners are satisfied with the Café’s hot and diverse offerings.
Dinner options are varied and cater to different tastes with Toscana and Thunder Mountain Buffet standing out for their quality and value. Some guests mention that the steakhouse can be hit-or-miss regarding quality and hours, while the café received mixed reviews about pricing and food quality. Despite this, many find the food very good and enjoy the dining experiences provided.
The spacious, modernly decorated rooms with beautiful mountain views are frequently highlighted for their cleanliness and comfort. Accessibility is well addressed and both the peaceful atmosphere and the impressive amenities contribute to a restful stay. Cleanliness extends to the entire resort, earning high marks from guests who appreciate the well-maintained facilities.
Staff at the resort are celebrated for their friendliness, professionalism and helpfulness. Guests often note the exceptional service, particularly from the front desk and valet parking attendants, which substantially enhances the overall guest experience.
The resort’s free Wi-Fi generally meets guests' expectations with good, reliable service, despite occasional connectivity hiccups. Meanwhile, the spa and gym facilities receive favorable reviews for their cleanliness and functionality, though there are some mentions of availability issues and pricing concerns for the spa services.
The pool and hot tub are appreciated for their cleanliness and comfortable environments, contributing positively to guest relaxation, although the pool's capacity could be improved. Parking is mostly praised for its convenience and security, featuring ample spaces, valet service and accommodations for various vehicle needs.
Families find the resort to be highly accommodating and enjoyable for all ages, making it a top choice for family vacations. The resort’s comfortable beds also come highly recommended, frequently described as exceptionally soft and supportive, ensuring a restful night’s sleep.
Overall, Seneca Allegany Resort & Casino stands out as a highly recommended, beautiful four-star destination. Visitors consistently report high satisfaction levels, appreciating the exceptional value, lovely ambiance and comprehensive amenities, making it an ideal spot for both relaxation and adventure.
Hotel in Deadwood SD, United StatesNorth America > United States > South Dakota > Lawrence
9.0
Excellent
From $97
$
+4
Info
Summary of reviews
The Lodge at Deadwood receives high praise from guests for its exceptional blend of convenience, scenic beauty and comfort. Nestled on a winding mountain road, the lodge offers a tranquil escape just a few miles from downtown Deadwood. Guests appreciate the stunning views, picturesque surroundings and the trolley service that makes exploring downtown attractions a breeze. While not within walking distance of the town center, the serene and beautiful setting makes up for it, providing a perfect retreat.
Dining experiences at the lodge are largely positive, especially breakfast at the in-house restaurant, Oggie's. Guests commend the delicious food, especially noteworthy items like eggs benedict and highlight the friendly and efficient staff. Although the breakfast menu could use more variety and some feel the extra charge is a drawback, the overall sentiment is favorable. Dinner offerings also receive positive reviews with the restaurant ambiance and food quality—particularly at Oggie's—being well-received despite occasional mixed feedback on wait times and specific meal preparation.
The rooms at The Lodge at Deadwood are often described as clean, spacious and comfortable. Guests enjoy the rustic chic décor, the beauty of mountain views and the overall cozy ambiance. Families find the accommodations particularly appealing with kids enjoying the pool area and ample room for larger groups. Despite a few isolated incidents regarding cleanliness and amenity issues, the general consensus points to a pleasant and relaxing stay bolstered by the friendly and helpful staff.
Cleanliness is a notable highlight with many guests describing the lodge as spotless and well-maintained. The dedicated efforts of the staff contribute significantly to this positive perception, enhancing the overall atmosphere of the hotel. Additionally, the pool area is a favorite among families, offering an entertaining water playland for kids, though it could benefit from occasional updates and maintenance.
The on-site casino adds another layer of enjoyment for guests, offering a clean, bright and engaging environment. Visitors appreciate the friendly staff, ample slot machines and the convenient shuttle service to downtown. The casino, along with other attractions like the restaurant and pool, makes The Lodge at Deadwood a comprehensive destination for a fun and relaxing stay.
Overall, The Lodge at Deadwood comes highly recommended, especially for families and those seeking a balance of beautiful scenery, comfortable accommodations and convenient amenities. Its unique location, combined with friendly service and delightful dining options, makes it a top choice for visitors to the area.
Hotel in Red Deer, CanadaNorth America > Canada > Alberta > Division No 8 > Red Deer
7.8
Good
From $98
$
+7
Info
Summary of reviews
The Red Deer Resort & Casino, nestled in the heart of Red Deer, offers a commendable blend of convenience and comfort, consistently receiving favorable reviews from its guests. The prime location is frequently highlighted, with easy access to dining, shopping, downtown, and major road networks, complementing the welcoming interior despite the somewhat dated exterior. Guests also appreciate the friendly, efficient staff who enhance the experience.
Breakfast at the resort receives high praise for its quality and service, with many guests considering it a highlight of their stay. The diverse and delicious offerings, coupled with attentive staff, contribute to a memorable morning meal. Thoughtful touches like breakfast vouchers add to the appeal, despite some guests wishing for complimentary breakfast options.
Dining experiences within the resort are positively noted, with both the restaurant and lounge delivering excellent service and tasty meals. Special dining events are especially celebrated, though some guests mention concerns over pricing and occasional wait times, which are minor compared to overall satisfaction.
Rooms are described as clean, comfortable, and spacious, often providing restful experiences with comfortable beds and cozy atmospheres. Some rooms even offer delightful views, adding charm to the stay. While decor and facilities might benefit from updates, many guests find the accommodations a good base for exploring the area and enjoying resort amenities.
Cleanliness generally receives commendation, although inconsistent upkeep is occasionally noted. The resort's emphasis on maintaining a welcoming environment is apparent, though addressing minor lapses could further enhance satisfaction.
The staff at the Red Deer Resort & Casino are highly regarded for their friendliness and helpfulness, which significantly enriches guest experiences. While rare communication issues exist, the overall service is warm and accommodating.
The pool is appreciated for its family-friendly features and tranquil environment, with some guests noting occasional availability issues. Nonetheless, the pool area is considered a pleasant part of the facilities offered.
The casino promises an exciting future addition, attracting attention and anticipation, despite some frustrations with its delayed opening. Efforts towards enhancing guest experiences are noted, suggesting ongoing improvements.
Overall, the Red Deer Resort & Casino offers a comfortable and well-located option for visitors, with multiple amenities and services contributing to an enjoyable and memorable stay.
Hotel in Smolyan, BulgariaEurope > Bulgaria > Smolyan > Smolyan
9.4
Excellent
From $72
$
+2
Info
Summary of reviews
SPA Hotel Kiparis emerges as an exceptional choice for visitors to Smolyan, garnering widespread acclaim across various categories. Nestled in a prime central location beneath the Rhodope Mountains' highest peak, the hotel serves as an ideal base for exploring nearby attractions and enjoying winter sports, while maintaining a tranquil atmosphere. The impeccably clean and modern environment, complemented by spacious and stylishly furnished rooms, has received high praise. Guests enjoy picturesque views from the terraces and the comfort of beautifully renovated accommodations.
Dining at SPA Hotel Kiparis is a notable highlight, with guests appreciating the diverse and delicious breakfast buffet and the superb quality of meals served at dinner. The restaurant offers great value for money, despite occasional remarks on menu repetition. The service receives commendations for consistency and pleasant ambiance.
Families find the hotel particularly accommodating, with amenities catering to children such as a pool and a playground. The friendly and attentive staff enhance the experience, ensuring all guests feel welcome and cared for. The beds are consistently celebrated for their comfort, contributing to restful stays.
The spa facilities offer a relaxing retreat, praised for their modern design and well-maintained amenities. While some users note areas for improvement regarding cleanliness and outdated aspects, the spa remains an attractive feature, complemented by the delightful restaurant experience.
Parking is convenient and complimentary, albeit limited. Overall, the strategic location, excellent service, cleanliness, and comfort create a memorable experience for guests seeking relaxation and quality accommodations at SPA Hotel Kiparis.
Hotel in Edmonton, CanadaNorth America > Canada > Alberta > Division No 11 > Edmonton
7.7
Good
From $157
$
+4
Info
Summary of reviews
Fantasyland Hotel is well-regarded for its prime location within West Edmonton Mall, offering guests unparalleled convenience and easy access to a variety of shops, restaurants and entertainment options without leaving the mall. This central location is especially beneficial for families, as it makes dropping off shopping bags or taking breaks from exploring effortless.
Guests generally praise the themed rooms, such as the Roman and Polynesian suites, for their unique decor and spaciousness, making them ideal for larger groups and families. The Jacuzzis and large bathtubs are particularly popular features. However, some reviews note that the rooms and furnishings can feel dated and would benefit from updates. Cleanliness in the rooms is typically highly praised, although there are occasional reports of maintenance issues and cleanliness concerns in common areas.
The staff at Fantasyland Hotel receive high marks for their friendliness, helpfulness and professionalism, contributing significantly to a positive guest experience. Specific staff members, such as those in valet and front desk services, are frequently commended for their exceptional service.
Breakfast at the hotel receives mixed feedback. While the quality and service in the L2 lounge and from room service are praised, some guests feel the lack of an included breakfast is a drawback considering the price of their stay. On the other hand, families find the hotel's amenities, such as the themed rooms and convenient mall access, particularly beneficial. Free parking and valet options are appreciated, but the shared and sometimes cramped parking spaces, coupled with occasional security concerns, are noted areas for improvement.
Though the hotel's WiFi can be inconsistent and the lack of USB ports and conveniently placed plug-ins can be frustrating, many guests find the general comfort and luxury of the rooms compensates for these issues. The luxurious feel of the hotel, combined with its family-friendly and romantic offerings, makes it a versatile choice for various types of travelers. However, the inconsistency in bed comfort and occasional maintenance issues may affect the overall experience for some.
In summary, Fantasyland Hotel stands out for its unbeatable location, unique themed rooms and excellent staff service. It offers a blend of luxury and family-friendly environments, making it a popular choice for extended stays, romantic getaways and family vacations. With some updates and improvements in specific areas such as room furnishings, maintenance and breakfast inclusion, the hotel could significantly enhance its already appealing offerings.
Resort in Kelowna, CanadaNorth America > Canada > British Columbia > Central Okanagan > Kelowna
8.5
Very Good
From $213
$
+8
Info
Summary of reviews
Delta Hotels by Marriott Grand Okanagan Resort is highly praised for its prime location on the waterfront in downtown Kelowna. Guests appreciate the easy access to a variety of restaurants, ATMs, museums and other local attractions, as well as the stunning lake views from the rooms. The tranquil environment and friendly staff enhance the overall experience, making it a standout choice for travelers.
The breakfast offerings at the hotel receive generally positive feedback with guests commending the good variety and the option to dine outdoors on the patio at Oak and Cru. However, some found the breakfast to be pricey and reported occasional issues, such as incorrect charges and less satisfactory food quality when ordered via room service.
The rooms are often described as clean, spacious, bright and comfortable with many guests highlighting the comfy beds and great lounging chairs. The hotel's facilities, including the pool and on-site restaurant, add to the convenience and enjoyment of the stay. Nevertheless, some guests encountered issues with room size, layout and noise, especially those above the bar. A few guests mentioned cleanliness concerns and an outdated appearance in certain rooms, emphasizing the inconsistency in room quality.
Cleanliness throughout the hotel often meets guests' expectations with many noting the cleanliness of the rooms and common areas. However, there are occasional reports of lapses in cleaning, particularly in bathrooms with some guests finding mold and dust.
The staff at the hotel are frequently lauded for their friendliness, efficiency and helpfulness, particularly around the pool area and in addressing special requests. While the majority of interactions are positive, some guests experienced slow check-ins and felt that the staff could be more accommodating to children.
The pool area is generally well-received, offering both indoor and outdoor options along with poolside drinks and food service. Some guests mentioned that the outdoor pool is smaller than expected and access can be limited during peak times.
Parking at the resort is a notable point of dissatisfaction with many guests finding the fees high and citing issues such as parking fines and limited security. Despite the premium cost, the parking facilities are not perceived as secure or spacious.
Finally, many guests find the beds to be very comfortable, although there are mixed reviews regarding their condition and firmness. Some guests encountered issues with old or sagging mattresses, indicating a need for better maintenance.
Overall, Delta Hotels by Marriott Grand Okanagan Resort offers a largely positive experience, bolstered by its excellent location, friendly staff and comfortable accommodations, though a few areas such as room quality, breakfast pricing and parking could benefit from improvements.
Hotel in Bangor ME, United StatesNorth America > United States > Maine > Penobscot
8.4
Very Good
From $184
$
+2
Info
Summary of reviews
Hollywood Casino Bangor is widely appreciated for its prime location, modern amenities and friendly staff. Guests frequently commend its close proximity to the Maine Amphitheater, downtown Bangor and the airport, making it a convenient choice for travelers attending concerts, events or those on business trips. The ease of access from the highway and ample parking further enhance its appeal, alongside the clean and walkable vicinity to restaurants, shops and local attractions.
The rooms receive positive feedback for their cleanliness, spaciousness and comfort with modern interiors and well-maintained facilities. Guests praise the quiet environment, despite the bustling atmosphere of the casino and highlight the comfortable beds and friendly staff. Minor issues such as outdated carpets and occasional noise from neighboring rooms are noted but do not significantly detract from the overall positive experience.
When it comes to dining, the breakfast offerings receive mixed reviews. The quality of the food at Hops is praised, although the absence of a complimentary breakfast and the late opening times are seen as drawbacks, especially for early business travelers. The dinner experience at 99 Hops House is substantially more favorable with guests enjoying great food, reasonable prices and pleasant staff, despite the limited operating hours.
Cleanliness is a strong point for Hollywood Casino Bangor with the property including the casino being described as very clean and smoke-free. The professional and friendly staff significantly enhance the overall experience, providing excellent customer service across all areas of the facility.
Parking options are generally satisfactory, offering a convenient and safe environment with plenty of free spaces close to the hotel entrance. The occasional minor inconvenience, such as the garage not accommodating larger vehicles, is noted but does not overshadow the overall positive sentiment.
The casino itself offers an enjoyable and clean gaming experience with visitors appreciating the uncrowded atmosphere and accessibility. Despite closing by midnight and having a limited range of slot machines, the casino remains a fun and engaging highlight of the stay.
Overall, Hollywood Casino Bangor delivers a pleasant and convenient experience with clean accommodations, strong customer service and enjoyable amenities, making it a recommended choice for travelers visiting Bangor.
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