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Summary of reviewsWynnstay Arms in Wrexham by Marston's Inns enjoys a prime location in the town center, making it a convenient choice for travelers looking to explore local amenities, historical landmarks and transport hubs. Guests frequently praise the hotel's easy accessibility and excellent parking facilities, which add to its appeal for both leisure and business visitors.
The breakfast experience at the hotel is well-received with many guests highlighting the friendly and accommodating staff who ensure a pleasant start to the day. The quality and variety of breakfast options are generally appreciated, though some inconsistencies in service and food temperature have been noted. Dinner at the attached pub receives mixed reviews; while the ambiance and friendly staff enhance the dining experience, occasional delays and inconsistencies in food quality have been pointed out.
Guest feedback on the rooms is varied. Many find them clean, spacious and comfortable with notably cozy beds and fresh linens. However, there are frequent mentions of the rooms being outdated and in need of renovation. Issues such as broken fixtures, stained carpets and inadequate air conditioning are common complaints, highlighting a need for modernization.
Cleanliness standards also receive mixed reviews. While many areas meet basic cleanliness requirements, several guests feel that more attention is needed, particularly in the bathrooms. Instances of poor maintenance and ingrained dirt are noted, suggesting that a thorough deep cleaning would be beneficial.
The hotel staff is consistently praised for their friendliness, helpfulness and welcoming nature. Guests particularly commend the receptionists and breakfast staff for their exceptional service, although there are occasional lapses in attentiveness in the pub area.
Family travelers generally have a positive experience, appreciating the spacious and comfortable family rooms. The hotel's location is convenient for family visits and gatherings, making it a favored choice for those traveling with children, despite some noise and room quality concerns.
The beds at Wynnstay Arms stand out as a highlight with many guests describing them as exceptionally comfortable. Clean and comfortable bed linens contribute to a restful sleep, making the beds a significant positive aspect of the accommodation.
WiFi service at the hotel receives mixed feedback. While the connection in the bar area is satisfactory, many guests report poor and unstable WiFi in the rooms, indicating a need for improvement in this area.
Wynnstay Arms offers a practical and affordable option, maintaining the expectations of a three-star property. Guests appreciate the good value for money, free parking and the historical charm of the building. However, some modern updates are needed to enhance the overall comfort and aesthetic.
Finally, the hotel's historic charm and significance add a unique appeal, though its dated appearance suggests a revamp would help restore its former glory without losing its intrinsic character. This blend of historic charm and central location makes Wynnstay Arms a unique choice for visitors to Wrexham, even as it stands to benefit from some modern enhancements. Show more
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Hotel with Parking
This hotel provides free on-site parking for its guests. Accessible parking spaces are also available.
EV charging stations
3-Star Hotel
Wynnstay Arms is situated in the heart of Wrexham. It offers a convenient and cozy stay with a suite-size room, a cafe, and a pub.
Hotel with EV Charging Stations
Hotel near Golf Courses
Historic Hotel
Family Friendly Hotel
Accessible Hotel
Room Types
Standard Double RoomThis room has an en suite bath or shower, a TV and tea and coffee facilities.
Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room has a tea and coffee maker, a wardrobe, flat-screen TV, as well as wine/champagne for guests.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room has a tea and coffee maker, flat-screen TV, city views, as well as wine/champagne for guests. The unit has 2 beds.
Family Double RoomFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room has a tea and coffee maker, a seating area, flat-screen TV, as well as wine/champagne for guests. The unit has 2 beds.
Guest Reviews
7.2
Good
Location
Wynnstay Arms in Wrexham by Marston's Inns boasts a prime location in the heart of the town, making it an ideal base for travelers. Guests consistently praise its central position, highlighting its proximity to key amenities such as restaurants, bars, shops and the town's high street. Its easy accessibility and excellent parking facilities further add to its appeal. The hotel’s sheer centrality means most attractions and conveniences are within a short walking distance, including transport hubs like bus and railway stations. Additionally, it's a stone's throw from Wrexham's cultural and historical spots, ensuring visitors can explore with ease. Whether you're in town for leisure or business, Wynnstay Arms' location provides unparalleled convenience and connectivity.
Breakfast
Visitors to Wynnstay Arms, Wrexham by Marston's Inns consistently praised the breakfast experience, highlighting both the quality and variety of options available. Among the positive feedback, words like "great," "lovely," and "delicious" frequently appeared, underscoring overall satisfaction with the meals provided. Guests appreciated the excellent value for money, often noting that the breakfast was well-priced and offered a good selection.
The service also garnered high marks with commendations for the friendly and accommodating staff, particularly the breakfast team. Special mentions were made of the exceptional efforts by staff to cater to guests’ needs, even when they arrived late for breakfast. The cooked English breakfast came highly recommended, often described as "cooked to perfection."
However, not all feedback was wholly positive—some guests found the breakfast options to be limited and occasionally inconsistent in quality. Issues such as undercooked items or an unorganized setup were noted and a few reviews mentioned that the breakfast could have been warmer. Despite these occasional hiccups, the majority of guests left satisfied with the hearty and well-prepared meals, making the breakfast experience at Wynnstay Arms a generally enjoyable start to the day.
Dinner
The Wynnstay Arms in Wrexham by Marston's Inns offers a mixed dining experience, though the pub attached to the hotel generally receives favorable feedback for its food. Guests frequently commend the friendly and accommodating staff, enhancing the dining experience. The pub provides a good selection on its menu with traditional meals and good value for money, making it a nice spot to enjoy dinner, especially the steaks which have been particularly enjoyed by some diners.
While many guests found the food to be good, tasty and reasonably priced, some experienced delays in food service and reported that certain menu items were unavailable. The bar and restaurant ambiance received positive remarks, often described as lovely and well-stocked. However, there's a noted inconsistency in food quality with some guests encountering issues such as burnt or stale food and others finding the offerings basic or disappointing.
One critical point of contention is the early closing time of the restaurant, which has led to some guests being unable to dine as expected. Despite these hiccups, when the food was available, it was often found to be delicious and satisfying. The overall dining experience at Wynnstay Arms can be summarized as having potential highs with quality pub food and great staff, but also occasional lows due to service and availability issues.
Rooms
The rooms at Wynnstay Arms, Wrexham by Marston's Inns have received mixed feedback from guests. Positively, many guests remarked that the rooms are clean, spacious, comfortable and tidy, making them suitable for a short stay. The beds were often highlighted as being very comfortable and fresh towels and clean bedding were noted as a plus.
However, a significant number of guests felt the rooms were outdated and in need of renovation, describing them as tired, worn and in some cases dirty. Issues such as broken fixtures, stained carpets and dated decor were frequently mentioned. The size of the rooms was another common point of concern with many describing them as quite small and cramped.
Despite cleanliness generally being up to standard, several reviews mentioned specific problems such as dirty bathrooms, stained mattresses and incomplete cleaning services during stays. The lack of air conditioning and the overpowering heat of the rooms were also frequent complaints, alongside noise issues from external sources. Overall, while the rooms are functional and provide basic comfort, they could benefit significantly from updates and more consistent upkeep.
Beds
At Wynnstay Arms in Wrexham, guests consistently highlight the comfort of the beds as a standout feature of their stay. Reviews frequently mention beds being very comfortable with descriptors such as comfy, super comfy and even exceptionally comfortable being common. Many guests appreciated the large and king-sized beds available, which contributed to a relaxing and restful sleep. The bed linen is noted to be clean, adding to the overall positive sleeping experience. While there were a few mentions of beds being either too soft or too hard, the overwhelming sentiment is that the beds provide excellent comfort. Bedding and pillows also receive praise for their comfort, enhancing the quality of rest. Overall, visitors find the beds at Wynnstay Arms to be an appealing aspect that adds significant value to their accommodation experience.
Cleanliness
Guests have mixed opinions about the cleanliness at Wynnstay Arms, Wrexham by Marston's Inns. While there are positive remarks about the rooms being clean, comfortable and tidy with clean bed linens and pleasant housekeeping, numerous guests highlight the need for significant improvements. Common issues reported include dated decor, worn-out furniture and cleanliness that requires more attention, especially in the bathrooms where mold, stale smells and ingrained dirt were noted. Instances of poor maintenance such as cracked fixtures, dirty windows and rooms not being hoovered were also pointed out. Overall, while some areas meet basic cleanliness standards, many guests feel that the hotel needs thorough deep cleaning and modernization.
Staff
The reviews of Wynnstay Arms, Wrexham by Marston's Inns consistently highlight the hotel's staff as a major asset. Many guests describe the staff as friendly, welcoming and extremely helpful. The receptionists, in particular, are frequently praised for their politeness and willingness to assist with any needs or issues. Guests also commend the hospitality shown by the bar and breakfast staff, noting their cheerful and accommodating nature. Overall, the staff’s positive attitude and exceptional service significantly enhance guests' experiences, making them feel well-cared-for and valued during their stay. However, a few less favorable comments suggest occasional lapses in attentiveness, especially in the pub area, yet these instances appear to be the exception rather than the rule.
Wi-Fi
Wynnstay Arms in Wrexham by Marston's Inns offers free WiFi, although it seems to have mixed reviews regarding its reliability and performance. Some guests appreciate the availability of free Wi-Fi and noted that the connection in the bar area is good. Additionally, there are mentions of the internet and Wi-Fi working well at times with acceptable speeds and satisfactory performance in certain areas.
However, many guests expressed dissatisfaction with the Wi-Fi quality in the rooms, describing it as poor, unstable, weak or even non-existent. There were frequent reports of connectivity issues with some guests being unable to connect at all or finding the signal to be inconsistent and slow. The overall consensus suggests that while the hotel provides free Wi-Fi, it might benefit from improvements to ensure a more reliable and stronger connection, particularly in the rooms.
Family
Wynnstay Arms in Wrexham by Marston's Inns is a well-received choice among family travelers, particularly for those with young children. Frequent guests often highlight the spaciousness of the family rooms, which are consistently described as good-sized, clean and comfortable. Many families found that their children enjoyed their stay more here than at pricier alternatives. The hotel's location is convenient for family visits and gatherings, making it an excellent base for those in town to see relatives.
Although some guests expressed dissatisfaction with the family rooms, citing issues like noise and room quality compared to other budget accommodations, the overall sentiment remains positive. Families appreciate the thoughtful touches, like the availability of biscuits that brought smiles to children’s faces. The staff, known for their friendliness, also contribute to a welcoming atmosphere for families.
In summary, Wynnstay Arms offers satisfactory family rooms that cater well to the needs of those traveling with children, providing good value for the price. Given its location and family-friendly amenities, it's a recommended option for those visiting Wrexham with kids.
3 Star
Wynnstay Arms in Wrexham by Marston's Inns offers a practical and affordable option for travelers. It provides excellent value for money, making it a popular choice for budget-conscious guests. The hotel features free parking and is described as a well-run establishment, ensuring that basic needs are adequately met. Despite being considered a tired old hotel in need of updating and refurbishment, it still meets the expectations of a three-star property.
While the rooms are noted to be basic and the bathrooms could use some attention, they retain a level of comfort that guests appreciate. The historical aspect of the hotel adds a unique charm, even if the aesthetics are not up to modern standards. For those looking for a cost-effective stay, perhaps for a wedding venue or a short visit, this hotel offers just that.
In summary, Wynnstay Arms provides a fair and satisfactory experience with its facilities and services, living up to its three-star rating and providing good overall value.
Accessible
The guest reviews highlight the accessible location of Wynnstay Arms, Wrexham by Marston's Inns, conveniently situated near the town centre, hospital and parking facilities. Guests commend the easy access to the buildings and various locations on site. However, some faced challenges, particularly guests with disabilities, who found multiple flights of stairs and the lack of a wheelchair ramp problematic. Additionally, the broken lift posed an issue for those with mobility difficulties. Overall, while the hotel offers good proximity and general accessibility, certain aspects need improvement to better cater to disabled guests.
Historic
Wynnstay Arms, Wrexham by Marston's Inns, is a hotel that oozes historic charm and significance. With its delightful old building and fascinating backstory, this establishment holds a lot of historical importance. The hotel facade and interior showcase the character of an era gone by with its old windows and architectural style contributing to the overall historic feel. Notably, the FAW was founded here in Wrexham in 1918, adding an extra layer of historical weight to the hotel’s appeal.
While the building's historical essence is a highlight, it's clear that the hotel could benefit from some modern updates. Many guests note that the hotel appears tired and dated, suggesting a revamp to restore its former glory without losing its intrinsic charm. Despite these remarks, the beauty of the structure and its rich history continue to attract visitors who appreciate its historical significance and character. The hotel is centrally located, making it convenient for exploring the historic city of Wrexham and its notable landmarks.
In summary, Wynnstay Arms captures the essence of a bygone era with its historic architecture and storied past, offering a unique stay steeped in history. However, to meet modern standards of comfort, some refurbishments would enhance this historical gem.
No, Wynnstay Arms, Wrexham by Marston's Inns doesn't have any pool.
No, a spa isn't available at Wynnstay Arms, Wrexham by Marston's Inns.
No, Wynnstay Arms, Wrexham by Marston's Inns doesn't allow dogs.
Yes, parking facilities are available at Wynnstay Arms, Wrexham by Marston's Inns.
No, Wynnstay Arms, Wrexham by Marston's Inns doesn't have a gym.