Hotel with SpaLe Spa offers facials, mud baths, hydrotherapy, body wraps, body treatments, aromatherapy and body scrubs. The spa also has a spa tub, hot springs/mineral springs, a steam room and a sauna.
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Summary of reviews related to the 'Spa' categoryThe spa at Sofitel Xi'an On Renmin Square receives varied feedback, with numerous guests highlighting its positive aspects. Many visitors found the spa to be a very pleasant experience, with mentions of a lovely and clean environment, engaging and friendly staff, and amazing overall facilities. The swimming pool and sauna, in particular, were highly praised, contributing to a relaxing and enjoyable visit.
However, there are concerns regarding maintenance and communication. Some guests noted that certain spa facilities were not operational, with areas in need of renovation. Instances of unexpected closures and challenges in communicating with the spa department were also mentioned. Additionally, the pool area can become crowded, occasionally with children who seem to be non-hotel guests.
Overall, the spa and pool offer a great experience, although improvements in facility upkeep and customer service could enhance guest satisfaction.
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