Jardín Cerritos Xochitepec
Xochitepec
18.77962300,
-99.20202800
,
Calle 5 De Mayo S/n Col. Lázaro Cárdenas. Localidad: Chiconcuac
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Info
Summary of reviewsJardín Cerritos Xochitepec garners a generally positive reputation with standout features and areas that need improvement. The breakfast experience is highly praised for its delicious and varied offerings, complemented by friendly and attentive staff who enhance the overall dining ambiance. The rooms are appreciated for their spaciousness, comfortable setting and beautiful colonial architecture. However, there are consistent mentions of small size, poor lighting and maintenance issues, along with an absence of essential amenities.
The cleanliness of the gardens and pool areas is often highlighted, contributing to a visually appealing and welcoming environment. Nonetheless, inconsistency in cleanliness is noted with reports of clogged showers and occasional debris. Despite these setbacks, the grounds' overall beauty is a significant plus.
The staff at Jardín Cerritos Xochitepec receive commendations for their exceptional hospitality, marked by kindness and attentiveness from reception to breakfast service. This helps create a comfortable and positive experience for guests, further supported by the well-maintained gardens and spacious facilities.
Wi-Fi service, however, is a major drawback with guests frequently reporting limited reach and reliability, particularly in the rooms and pool area. The pool facilities also receive mixed reviews. While there are several pools, cleanliness issues such as unclear water conditions and mold are pointed out. The beds similarly fall short with complaints about discomfort, noise and poor bedding condition being common.
Overall, Jardín Cerritos Xochitepec stands out for its friendly staff, enjoyable breakfast and attractive grounds, but could benefit from improvements in room amenities, Wi-Fi, pool maintenance and bedding quality.
Categories
The cleanliness of the gardens and pool areas is often highlighted, contributing to a visually appealing and welcoming environment. Nonetheless, inconsistency in cleanliness is noted with reports of clogged showers and occasional debris. Despite these setbacks, the grounds' overall beauty is a significant plus.
The staff at Jardín Cerritos Xochitepec receive commendations for their exceptional hospitality, marked by kindness and attentiveness from reception to breakfast service. This helps create a comfortable and positive experience for guests, further supported by the well-maintained gardens and spacious facilities.
Wi-Fi service, however, is a major drawback with guests frequently reporting limited reach and reliability, particularly in the rooms and pool area. The pool facilities also receive mixed reviews. While there are several pools, cleanliness issues such as unclear water conditions and mold are pointed out. The beds similarly fall short with complaints about discomfort, noise and poor bedding condition being common.
Overall, Jardín Cerritos Xochitepec stands out for its friendly staff, enjoyable breakfast and attractive grounds, but could benefit from improvements in room amenities, Wi-Fi, pool maintenance and bedding quality.
Hotel with Swimming Pool
Offers a pool for the guests. The pool is suitable for family enjoyment and relaxation.
Hotel with Parking
This hotel is listed as having parking facilities available for its guests.
4-Star Hotel
Jardín Cerritos Xochitepec offers comfortable accommodations and a relaxing atmosphere, perfect for a restful stay. The hotel's location and amenities make it a suitable choice for travelers seeking comfort and convenience.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Small Hotel
Hotel with Tennis Courts
Guest Reviews
The breakfast at Jardín Cerritos Xochitepec receives considerable praise from guests. Many reviewers highlight the breakfast as very delicious, excellent and enjoyable with specific mentions of it being complete and tasty. The breakfast buffet is noted to be varied, offering many fresh alternatives to choose from. Several reviews appreciate the staff's friendliness and attentive service during breakfast, further enhancing the overall dining experience. While a few guests mention that the breakfast could have more variety and is sometimes limited, the overall sentiment remains positive with many finding the simple offerings delicious and satisfactory. The good customer service and hospitality of the staff contribute to a favorable impression of the breakfast experience at the hotel.
Jardín Cerritos Xochitepec offers a mix of room experiences for its guests. On the positive side, the rooms are generally described as spacious, comfortable, clean and well-maintained with beautiful colonial roofs and large, green areas surrounding the property. Some rooms feature terraces and refrigerators and the natural setting is highly appreciated. Guests also noted that the service quality is very good.
However, there are notable areas for improvement. Many guests found the rooms to be small, poorly lit and lacking essential amenities like outlets, places to hang clothes and adequate lighting. Maintenance issues were frequently mentioned, including old furniture, room doors and toilet leaks. Some guests also reported problems with water flow in the showers and the presence of insects, which seems attributable to the surrounding vegetation. The rooms were often described as dark, basic and not up to the cost, which some felt was priced as if it were a 5-star hotel. Additional facilities such as the jacuzzi and pools also require better cleanliness. Lastly, the limited internet does not reach the rooms, which could be inconvenient for some visitors.
Guests of Jardín Cerritos Xochitepec have expressed several concerns regarding the quality of the bedding. Many reviews highlighted the discomfort of the beds, noting that the mattresses were old, deformed and hard, contributing to an overall lack of comfort. Additionally, the noise from the beds was a common complaint with reports of them making sounds when sleepers moved. This inconvenience sometimes led to guests relocating to a different room. Another consistent issue was the cleanliness and condition of the bedding; guests mentioned that the bed sheets were wrinkled and not ironed and the pillows did not smell clean. The general impression of the bed's comfort and presentation was thus notably below expectations.
Jardín Cerritos Xochitepec presents a mix of experiences for its guests. On the positive side, the gardens and pool areas are often highlighted for their pleasant and visually appealing atmosphere. Guests appreciate the cleanliness of the small pool and the overall beauty of the place, which creates a welcoming environment.
However, cleanliness appears to be inconsistent in other areas. While some guests found the hotel effective in cleanliness and well-maintained, others reported issues such as clogged showers, dirty rooms and pools and noise from old beds. Maintenance seems to be a recurring concern with comments about dead mosquitoes, debris and occasional cockroach sightings. Additionally, the presence of insects and ticks has been noted, which suggests that pest control might need improvement.
Overall, the hotel offers a charming setting but may benefit from more consistent upkeep and addressing areas that need renovation or more thorough cleaning.
Jardín Cerritos Xochitepec offers an exceptional hospitality experience with its commendable staff. Guests consistently highlight the kindness and attentiveness of the personnel, from the front reception to the breakfast service. The staff is praised for being extremely friendly, helpful and polite, ensuring that all visitors feel comfortable and well-cared for during their stay. Stand-out moments include the super attentive reception team and the friendly and helpful server at breakfast. Coupled with beautiful, well-maintained gardens and spacious facilities, the overall positive service leaves a lasting impression, making it an attractive destination for both relaxation and events.
The received feedback about the Wi-Fi at Jardín Cerritos Xochitepec highlights significant areas needing improvement. The primary concern is the limited reach and reliability of the internet service with several guests noting an absence of Wi-Fi in the rooms and near the pool area. Furthermore, some reviews pointed out incorrect information provided about the Wi-Fi availability and issues with the signal quality. Overall, while Jardín Cerritos Xochitepec has many admirable qualities, the Wi-Fi service currently does not meet guest expectations, particularly in the bungalows and surrounding areas.
The pool facilities at Jardín Cerritos Xochitepec have received mixed feedback. Guests noted the presence of three pools, including a small one which is generally clean. However, issues such as unclear water conditions, mold on the floor of the large pool and the lack of filters have been mentioned. Visitors found the medium-sized pool to be in the least concerning condition. While the pools are described as comfortable, complaints about cleanliness were frequent with specific mentions of dirt, small white balls and even untrustworthy water quality. Moreover, the large pool could benefit from a shaded area as the water tends to be cold. Some reviews attributed the cleanliness issues to heavy rain. Overall, while the pools have potential, they need better maintenance to meet guests' expectations.
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Breakfast
Rooms
However, there are notable areas for improvement. Many guests found the rooms to be small, poorly lit and lacking essential amenities like outlets, places to hang clothes and adequate lighting. Maintenance issues were frequently mentioned, including old furniture, room doors and toilet leaks. Some guests also reported problems with water flow in the showers and the presence of insects, which seems attributable to the surrounding vegetation. The rooms were often described as dark, basic and not up to the cost, which some felt was priced as if it were a 5-star hotel. Additional facilities such as the jacuzzi and pools also require better cleanliness. Lastly, the limited internet does not reach the rooms, which could be inconvenient for some visitors.
Beds
Cleanliness
However, cleanliness appears to be inconsistent in other areas. While some guests found the hotel effective in cleanliness and well-maintained, others reported issues such as clogged showers, dirty rooms and pools and noise from old beds. Maintenance seems to be a recurring concern with comments about dead mosquitoes, debris and occasional cockroach sightings. Additionally, the presence of insects and ticks has been noted, which suggests that pest control might need improvement.
Overall, the hotel offers a charming setting but may benefit from more consistent upkeep and addressing areas that need renovation or more thorough cleaning.
Staff
Wi-Fi
Pool
Yes, Jardín Cerritos Xochitepec has pool(s) that belong to one or more of the following categories: .
No, a spa isn't available at Jardín Cerritos Xochitepec.
No, Jardín Cerritos Xochitepec doesn't allow dogs.
Yes, parking facilities are available at Jardín Cerritos Xochitepec.
No, Jardín Cerritos Xochitepec doesn't have a gym.
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