Hotel Kazmay stands out primarily for its strategic and accessible location, which guests frequently praise. Its proximity to event venues and ease of access with ample parking make it a convenient choice for travelers, particularly those attending local events. The hotel’s beautiful green areas and children's recreational spaces add to its overall appeal, providing a charming atmosphere suitable for both short visits and repeat stays.
The rooms at Hotel Kazmay, while simple, are generally clean and spacious. Guests appreciate the hot water and pleasant conditions, although some have noted discomfort due to the lack of air conditioning and reliance on small fans. There are occasional maintenance issues such as water leaks in the bathroom and some concerns about room security and misassignment. Overall, there is room for improvement in these areas to enhance guest experience.
Cleanliness is a strong point for Hotel Kazmay with many guests highlighting the tidy and comfortable state of the rooms. The hotel pools are clean and well-maintained and the general environment is well-cared-for, contributing to a pleasant stay.
One of the most consistently praised aspects of Hotel Kazmay is the staff. Guests frequently commend the exceptional friendliness and attentiveness of the hotel team, both at reception and throughout the property. Their kind and pleasant demeanor significantly enhances the overall experience, leaving a lasting positive impression.
The hotel features two large swimming pools set against a beautifully maintained garden. Guests find the pools to be clean and peaceful, although some mention that the water temperature can be very cold. Despite occasional minor cleanliness issues, the pools are generally viewed as refreshing and enjoyable.
Opinions on bed comfort at Hotel Kazmay vary with some guests finding the beds very comfortable and others considering the mattresses too hard. There are occasional mentions of worn-out sheets and, in rare cases, issues like a spring sticking out of the mattress. For those who prefer a firmer bed, Hotel Kazmay may still be a suitable choice.
In summary, Hotel Kazmay is praised for its prime location, cleanliness, beautiful surroundings and exceptionally friendly staff, making it an attractive option for travelers. However, attention to room maintenance and bed comfort could further enhance the overall guest experience.
The Radisson Hotel Cuernavaca generally receives favorable reviews, highlighted by a selection of positive aspects that appeal to a wide range of guests. Its location, while slightly remote, is appreciated for its convenience to local venues and its peaceful, relaxing setting. Guests often praise the hotel's proximity to highways and airports, making it ideal for those traveling by car and attending nearby events.
The breakfast experience is mixed, but many guests enjoy the variety and quality of the buffet, with Sunday brunch being particularly notable. The dinner service, in contrast, is frequently commended for its delicious and well-priced offerings, complemented by attentive and friendly restaurant staff. Although some suggest expanding the menu and buffet variety, the overall dining experience is well-received.
The hotel rooms receive mixed feedback. Many guests appreciate their comfort, spaciousness, and the serene garden views. However, some note a need for better maintenance and upgrades, particularly regarding amenities and cleanliness. Despite these drawbacks, the hotel’s lush garden setting contributes significantly to the pleasant atmosphere.
Cleanliness across the hotel garners varied feedback. While many guests find the environment aesthetic and well-maintained, others encounter issues that suggest room for improvement in certain areas. The majority highlight the hotel's immaculate public spaces and gardens, which leave a positive impression.
Staff at the Radisson Hotel Cuernavaca are consistently praised for their friendliness and helpfulness, enhancing the guest experience. The restaurant and bar staff, in particular, receive high marks for their warmth and efficiency. Although there are occasional reports of less favorable interactions at reception, the overall sentiment is positive, reflecting a high level of service.
The hotel's pool facilities stand out as a significant attraction, with multiple heated pools offering warmth and comfort regardless of the weather. Families, in particular, find the pool area delightful. While a few minor issues related to cleanliness and service around the pools are noted, the facilities largely contribute to a satisfying stay for guests.
For families, the Radisson Hotel Cuernavaca is a welcoming destination, offering spacious, pet-friendly accommodations, pristine pools, and lush gardens that create an inviting setting for relaxation and enjoyment. Its reputation as a family-friendly venue is further enhanced by its appeal as a charming location for weddings.
Additionally, the hotel is consistently praised for the comfort of its beds, with many guests highlighting the quality of the mattresses and pillows as a key factor in achieving a restful night's sleep.
Overall, the Radisson Hotel Cuernavaca offers a comfortable, scenic, and family-friendly experience, with attentive service and well-regarded amenities, making it an appealing choice for those visiting the area.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 52 hotels in and around Xochitepec