Yeppoon, 4 Adelaide Street-23.128865,150.74894(Show on Map)
7.6
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Bayview Tower, situated in a prime Yeppoon location, consistently impresses guests with its easy access to the beach, dining venues and shopping areas. The hotel's proximity to local attractions and its stunning coastal views make it a top choice for visitors. Many appreciate the beautiful sunrises over the islands and the convenient central positioning for exploring and relaxing.
While the hotel doesn’t offer breakfast facilities, the practical in-room amenities provide an option for self-catering, although dining within the rooms might be less comfortable due to the absence of tables and chairs.
The rooms receive a mix of feedback. Guests commend the spacious, clean accommodations with stylish and comfortable furniture, particularly praising the ocean views and recent renovations. However, issues such as outdated decor, cleanliness inconsistencies and practical drawbacks like malfunctioning air conditioning and soundproofing are noted. Despite these drawbacks, guests find the rooms comfortable but express a need for significant updates.
Cleanliness remains a critical area for improvement. Although some guests find the rooms clean and modern, numerous reviews highlight pervasive problems, including mold, dust and dirty linens. Guests suggest that a thorough clean and renovation would greatly enhance the overall appeal.
Staff interactions at Bayview Tower are generally positive. The majority of guests commend the friendly, helpful reception staff, which contribute to a welcoming atmosphere. While some isolated complaints regarding staff behavior and availability arise, the friendly and accommodating nature of most staff members is a strong point.
The free Wi-Fi service is a significant drawback with many guests reporting poor or non-existent connectivity. Despite being advertised, the connection often fails to meet basic online needs, leading to frustration among guests.
The outdoor pool area also garners mixed reviews. While potential for enjoyment exists, many guests report maintenance issues, including dirt, debris and cold water temperatures. This sometimes results in an unsatisfactory experience for those looking to enjoy the pool facilities.
Advertisement of accessibility features shows room for improvement. Although easy access showers are available, challenges with elevator function, parking and entry routes present difficulties for guests with disabilities.
For family vacations, Bayview Tower offers a generally positive experience, thanks to its large, comfortable rooms and friendly staff. However, a few concerns like noise and lack of child-friendly amenities are mentioned.
In summary, Bayview Tower stands out for its excellent location, beautiful views and comfortable accommodations. Positive experiences are bolstered by friendly staff and the hotel's prime beachfront positioning. However, improvements in cleanliness, Wi-Fi service and pool maintenance, along with a better focus on accessibility, would significantly enhance the guest experience.
Categories
Pool
This hotel includes a pool. Offers great views. Helpful staff and easy instructions to locate keys.
Outdoor Pool
Outdoor Pool
Bayview Tower offers an outdoor pool. The pool is well maintained and offers a relaxing environment.
Beach
Family
Room Types
Twin Room with Ocean ViewLocated on levels 2 - 8, this air-conditioned suite features a private balcony with ocean views. It also has satellite TV, a microwave, a refrigerator and tea and coffee making facilities. Apartments are individually styled and furnished and may differ from photos provided. Note that the photos are only indicative of the apartments.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). Breakfast is not available on Public Holidays.
Queen Room with Ocean ViewThe double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room provides air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed. Apartments are individually styled and furnished and may differ from photos provided. Note that the photos are only indicative of the apartments.
This room is located on level 1 so although you can see the ocean, this room does not have full uninterrupted ocean views. Breakfast is not available on Public Holidays.
Premium Twin with Ocean ViewThe twin room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The spacious twin room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds. Apartments are individually styled and furnished and may differ from photos provided. Note that the photos are only indicative of the apartments. Breakfast is not available on Public Holidays.
Family RoomThe kitchenette is equipped with a refrigerator, kitchenware and a microwave. The spacious family room provides air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 3 beds. Apartments are individually styled and furnished and may differ from photos provided. Note that the photos are only indicative of the apartments. Breakfast is not available on Public Holidays.
Premium Queen with Ocean ViewThe double room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious double room provides air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed. Apartments are individually styled and furnished and may differ from photos provided. Note that the photos are only indicative of the apartments. Breakfast is not available on Public Holidays.
Standard Queen RoomThe spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Standard Twin RoomThe spacious twin room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
7.6
Good
Review Summaries
Location
Located in Yeppoon, Bayview Tower boasts a prime location that consistently impresses guests. Virtually every review highlights its proximity to the beach, restaurants, cafes and shopping areas, making it an ideal base for both exploring and relaxing. The hotel's central position means guests are just a short walk from the main streets, providing easy access to dining options and local amenities without needing to worry about transportation.
Furthermore, the views from the rooms, especially those with balconies, receive high praise. Many guests rave about the stunning coastal and ocean vistas, offering beautiful sunrises over the islands to the east. This picturesque setting provides a serene backdrop to the comfortable and clean accommodation.
Friendly and professional staff contribute positively to the guest experience, ensuring a welcoming and hassle-free stay. Whether visiting for the beach, the town's vibrant center or simply to enjoy the views, Bayview Tower's location is repeatedly described as excellent, superb and fantastic. This blend of convenience and natural beauty makes it a top choice for visitors to Yeppoon.
Breakfast
Bayview Tower does not currently offer breakfast or have breakfast facilities. Guests mentioned the absence of a restaurant for morning meals, although there is access to a pub for evening dining. Some found the units practical for preparing their own breakfast and meals, suggesting that the in-room amenities were sufficient for self-catering. However, it was noted that there were no tables and chairs provided for dining within the rooms. Overall, those planning to stay at Bayview Tower and seeking breakfast options might need to consider alternative arrangements.
Rooms
Bayview Tower offers a mixed bag of experiences when it comes to its rooms. On the positive side, many guests appreciated the clean and spacious accommodations, often highlighting the stylish and comfortable furniture. The views, particularly those overlooking the ocean, were frequently mentioned as a standout feature, adding a special touch to many stays. The recent renovations in some rooms were well-received, providing a modern and updated feel.
However, several guests pointed out issues that could not be overlooked. Some rooms were described as outdated with visible signs of wear and tear such as mould, dirty bathroom tiles and damaged furniture. There were consistent complaints about the rooms not matching the photos, leading to disappointment upon arrival. Concerns about cleanliness were frequent with mentions of dusty conditions, damp smells and even ants in some rooms.
Practical aspects like air conditioning and soundproofing also drew criticism with some units either not working properly or not existing at all. The location of amenities like the TV was sometimes deemed inconvenient and the facilities were occasionally found wanting in terms of equipment and modern conveniences.
Additionally, logistical issues such as inadequate parking spaces and malfunctioning lifts compounded the frustrations for some guests. Despite the rooms being described as comfortable and having great views, the general consensus was that Bayview Tower could benefit from a significant overhaul to meet guest expectations fully.
Beds
Bayview Tower garners mixed feedback regarding its beds with a wide range of experiences shared by guests. A significant number of reviewers highlighted the comfort of the beds, describing them as comfortable, very comfy and even extremely comfortable with wonderful pillows. Several guests found the beds to be exceptionally soft, which was appreciated by some but seen as a drawback by others.
On the downside, numerous guests noted issues with the pillows, frequently described as uncomfortable, paper-thin or awful. This disparity in the quality of the bedding was a recurring theme with some guests even finding the beds hard and uncomfortable and in one case, a bed was noted to be irritating to the skin.
Aside from comfort, there were also several mentions of beds being in disrepair, such as sagging mattresses, broken frames and even instances of bed bugs and ants. Some guests found the beds too small or the supplementary beds, such as for kids, not supportive enough.
Overall, while many guests had a comfortable stay at Bayview Tower, there are consistent issues with pillow quality and occasional maintenance problems with the beds that could detract from the experience.
Cleanliness
The cleanliness of Bayview Tower has received mixed feedback from guests. While there are positive remarks about clean rooms, comfortable beds and some rooms being modern and well-kept, a larger number of reviews highlight significant concerns. Many guests found the rooms and common areas dirty with recurring issues such as mold, ants and dust. Specific problems included sticky floors, dirty bathrooms, unclean linens and poorly maintained facilities. The need for updates and thorough cleaning was frequently mentioned, along with complaints about unpleasant odors in the hallways and rooms. Some guests felt the property was significantly run-down and in need of substantial renovations to improve the overall cleanliness and appeal.
Staff
Bayview Tower's staff receives mixed feedback in guest reviews with a strong emphasis on friendly and helpful behavior. Despite isolated complaints about unfriendliness, rudeness and a lack of availability during weekends or after hours, the majority of comments praise the staff for being friendly, accommodating and super helpful. Reception staff are often highlighted as pleasant with specific mentions of their infectious laughter and helpfulness in offering local information. A notable mention is the lady who checked in guests and Chris the receptionist, both described as exceptionally accommodating. Management, however, seems less accessible and some guests report issues with responsiveness, such as not answering phones or providing timely baggage assistance. Despite these few shortcomings, overall feedback underscores the staff's friendliness and their commitment to providing good customer service, contributing positively to the guest experience at Bayview Tower.
Wi-Fi
Bayview Tower's guests have expressed consistent dissatisfaction with the hotel's Wi-Fi service. Numerous reviews indicate that the internet connection is either non-existent or extremely poor, making it difficult for guests to perform even basic online activities like streaming movies or connecting to Netflix. Despite being advertised, Wi-Fi is often not available in rooms and sometimes limited to public areas, such as the foyer. Guests also report issues with obtaining Wi-Fi passwords and some had to resort to using their mobile data for connectivity. However, there are instances where the reception allowed guests to use their Wi-Fi to perform essential tasks, like checking in for flights. Overall, the unreliable and inadequate Wi-Fi seems to be a significant pain point for those staying at Bayview Tower.
Pool
The pool at Bayview Tower has received mixed reviews from guests with many highlighting less-than-ideal conditions. While some noted that the pool and spa appeared clean and inviting, others were less impressed, citing various maintenance issues. Several guests mentioned that the pool area was dirty with cigarette butts, rubbish and dead bugs and leaves present on multiple occasions. The lack of pool towels and shady spots was also a common concern. Additionally, the pool was not heated and often described as freezing. Maintenance closures of the pool were another point of frustration for families whose children missed out on swimming. Overall, the pool area at Bayview Tower seems in need of significant improvement and better upkeep to meet guests' expectations.
Beach
Bayview Tower boasts an enviable location, just a minute's stroll from the sandy shores of Yeppoon Beach. Guests consistently praise the fantastic positioning of this hotel with many highlighting the convenient proximity to both the beach and local shopping areas. The beach is directly opposite the accommodation, offering effortless accessibility for spontaneous seaside visits.
Moreover, numerous reviewers were captivated by the stunning ocean views right from their balconies, describing the scenery as spectacular and amazing. Rooms facing Keppel Bay provide a particularly breathtaking vista, ensuring guests can enjoy the serene beauty of the beach front during their stay.
In addition to the prime beach access, the area offers easy reach to a variety of food outlets, restaurants and the surf club, making it a perfect spot for both relaxation and exploring local delights. Activities like paragliding are also mentioned, adding an extra element of adventure for those interested.
Overall, Bayview Tower is repeatedly commended for its unbeatable location, excellent beach views and convenient access to both the ocean and town amenities.
Family
Bayview Tower has garnered attention for its family-friendly atmosphere, making it a great choice for a family getaway or reunion. Families often praise the hotel for being very clean with comfortable beds and large rooms that provide ample space for everyone. The super friendly and accommodating staff add to the welcoming environment. Moreover, the hotel's proximity to the beach and local restaurants makes it convenient for family outings.
However, there are some points of concern for families with young children, such as the absence of child locks on the balcony in family rooms and a lack of baby bedding. Noise from kids playing in hallways or units above has been noted, which might be a consideration for families seeking a quieter stay. Despite a few inconsistencies, like the missing couch in some family rooms, the overall sentiment suggests that Bayview Tower is well-suited for family vacations with many guests expressing their enjoyment and appreciation for their stay.
Accessible
Bayview Tower has received mixed reviews concerning its accessibility for guests with disabilities. On the upside, the hotel offers easy access showers, which are particularly beneficial for those with limited mobility. Furthermore, guests mentioned that access to all facilities is well-considered.
However, there are several areas needing improvement. A significant number of guests reported limited availability of elevators with the lift functioning only from the first floor. This poses difficulties, especially for guests with minor disabilities and those using wheelchairs. Additionally, the hotel's parking situation is less than ideal with disabled parking spaces being hard to find and general parking availability being hit or miss.
Other concerns included the lack of an accessible access route and the inconvenience of navigating from the level one car park with items in hand. The key entry system to outer doors proved troublesome for older guests. Some guests had to change accommodations due to the accessibility challenges, including steps and locked entry gates to key facilities like the pool.
Overall, while Bayview Tower does offer some accessible features, significant challenges remain, particularly related to elevator access and parking facilities. Improvements in these areas would be beneficial in ensuring a more comfortable stay for guests with disabilities.
Outdoor Pool
Visitors to Bayview Tower's outdoor pool area can find an available space to swim, although the experiences reported suggest room for improvement. While the pool and spa appeared clean and inviting during some stays, it is significant that many found maintenance lacking. The pool was frequently noted as being dirty or poorly maintained, sometimes having a layer of filth, dead bugs or leaves. At times, the pool was closed for maintenance, leaving guests unable to enjoy it. Maintenance issues were also reflected in reports of a malfunctioning spa and a generally poor state for a property by the beach. These elements suggest that while the potential for an enjoyable pool experience exists, it is often compromised by inconsistent upkeep.
FAQ
Yes, Bayview Tower has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Bayview Tower.
No, Bayview Tower doesn't allow dogs.
No, parking facilities aren't available at Bayview Tower.
