Yerevan, 11-я улица айгестана, 89/140.186511,44.5271(Show on Map)
Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
The Friends Hotel in Yerevan is positioned strategically on a hill, offering guests both accessibility to the city center and a tranquil neighborhood retreat, which many guests find appealing. The proximity to key attractions, coupled with the convenience of public transportation, makes it an attractive choice for tourists. The hillside location adds charm and offers unique views, though the uphill return may be a minor challenge for some.
Guests appreciate the hotel's modern, stylish design with spacious and clean rooms that are well furnished. The availability of amenities contributes to a comfortable stay, further enhanced by the recent renovations that lend a fresh, new look to the accommodations. Despite some plumbing and maintenance issues, the overall room quality aligns with the hotel's three-star rating and provides an affordable and convenient option.
Breakfast at The Friends Hotel is generally well-received, with many guests enjoying the variety and homemade feel of the offerings. The buffet-style service includes fresh drinks, pancakes, omelets, and pleasant staff, creating a warm dining atmosphere. While some guests suggest expanding the diversity of the breakfast menu, for its price, it offers a satisfactory start to the day.
The hotel's staff is frequently highlighted for their friendliness and eagerness to assist, contributing significantly to a pleasant guest experience. Their professionalism and welcoming demeanor help cement The Friends as a memorable stay for visitors.
Wi-Fi services receive mixed reviews, with many guests finding it fast and reliable, although some encounter connectivity issues. Similarly, opinions on the beds vary, with certain guests enjoying the comfort, while others note discomfort due to worn mattresses. Cleanliness generally garners positive feedback, although some areas, particularly restrooms, require more attention to detail.
While some guests observe areas for improvement, such as soundproofing and maintenance, The Friends Hotel remains a viable option for budget travelers. It offers reasonable value for its three-star status with its blend of hospitality, prime location, and modern accommodations.
3 Star
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Room Types
Double Room
Single Room
Twin Room
Guest Reviews
Review Summaries
Location
Nestled on a hill in Yerevan, 'The Friends' hotel offers a strategic location that has won the approval of many guests for its proximity to the city center. Those who appreciate a leisurely stroll will find themselves within a comfortable 10 to 20-minute walk from the bustling heart of the city, with its key attractions easily accessible on foot. Despite being so close to the action, the hotel maintains a sense of tranquility in its quiet neighborhood, providing a peaceful retreat after a day of exploration.
The hillside setting adds a unique charm, allowing guests to meander down to the city after a hearty breakfast. While some might find the uphill climb a bit daunting, the location's benefits clearly outweigh this minor inconvenience. The neighborhood offers easy access to public transport, including a minibus stop to Lake Sevan, promising convenient connectivity for those looking to explore further afield.
Guests also appreciate the clean, modern accommodations and the fresh furnishings, which add to a comfortable stay. With the combination of a prime location, the convenience of nearby attractions, and serene surroundings, 'The Friends' hotel strikes a fine balance between accessibility and relaxation, making it an appealing choice for those visiting Yerevan.
Breakfast
At The Friends hotel, guests can start their day with a breakfast experience that has garnered a range of feedback. Generally served buffet style, the breakfast is praised for its simplicity and taste, offering a "homemade" feel with staple options such as fresh drinks, omelets, pancakes, cold cuts, and delightful coffee. Many guests appreciate the variety, noting that the options change daily, with pancakes earning special mention for their deliciousness. The breakfast is also described as hearty and filling, adequate for a morning meal.
However, a few guests feel there's room for improvement regarding the quality and diversity of ingredients. Some describe the breakfast as modest or basic, with suggestions for a wider variety of choices. Despite these observations, the overall tone remains positive, with a special nod to the friendly staff, who contribute to a pleasant dining atmosphere. The breakfast may not be gourmet, but for its price, it offers a satisfying start to the day. Additionally, those with early flight schedules might miss out, as service begins at 9:00 AM. Overall, The Friends provides a good blend of warmth and taste, making it a reliable choice for travelers looking for comfort at breakfast time.
Rooms
Visitors to The Friends hotel have praised the modern and stylish design, noting the recent renovations that contribute to the accommodation's fresh appearance. Rooms are highlighted for their spaciousness, cleanliness, and comfort, with amenities such as comfortable beds, toiletries, slippers, dental kits, hair dryers, and fridges. The hotel offers rooms that are bright, cozy, and quiet, providing a peaceful stay within walking distance to the city center. The presence of a newly constructed feel, along with efficient cleaning upon request, adds to the overall positive experience for many guests.
However, some areas of concern include the lack of air conditioning, issues with plumbing fixtures, and occasional maintenance challenges like swollen bathroom doors or inadequate mattress conditions. Despite this, the hotel's three-star rating is deemed acceptable by some, with the quality aligning with the general expectations for its category. Overall, The Friends presents a balanced mix of modern comfort and quality services, making it a suitable choice for travelers seeking affordability and convenience in a central location.
Beds
The beds at The Friends hotel receive mixed reviews from guests. On one hand, some visitors find the beds to be comfortable and conducive to a good night's sleep. However, a significant number of guests express dissatisfaction with the quality of the mattresses, noting the unwelcome presence of springs that can be felt during the night. Many mattresses are described as uncomfortable, thin, worn out, and sagging, contributing to a less than restful experience. The beds also have issues with synthetic bedding, which some reviewers criticize for being cheap and not fitting properly, often resulting in ill-sized sheets that gather inconveniently.
Additionally, some reviewers point to soundproofing issues, cleanliness concerns like hairs on pillows, and rooms that are uncomfortably hot, especially those located directly under the roof without air conditioning. The overall feedback on the beds indicates room for improvement, suggesting that replacing the mattresses or adding mattress protectors could be beneficial for enhancing guest comfort.
Cleanliness
The Friends offers a mixed experience when it comes to cleanliness. On the positive side, many guests commend the cleanliness of the rooms, which are described as spacious and bright. The rooms are generally well-equipped, providing essentials like toothbrushes and thick, nice towels. The clean white bedding also receives favorable mentions. The hotel maintains a clean and calm atmosphere, contributing to its overall appeal, especially given its convenient location close to the city center. Some guests note very clean and tidy rooms, and daily room cleaning is highlighted as a positive by certain reviewers.
However, there are notable concerns regarding the general upkeep of the hotel. Some areas are reported to fall short, with a few guests pointing out unpleasant smells and issues related to plumbing in the bathrooms. The rooms' cleanliness is occasionally questioned, with reports of stained bedding, unemptied bins, and even broken facilities. Furthermore, issues like irregular room cleaning, dirty floors, and incomplete renovations contribute to the perception of the need for improvement. Despite the friendliness of the staff, the inconsistencies in cleanliness and maintenance may detract from the overall experience for some travelers.
Staff
The Friends hotel boasts an exceptional staff known for their friendliness, politeness, and readiness to assist guests. Visitors frequently highlight the warm and welcoming reception they receive upon arrival, making a strong first impression with engaging and approachable staff. The staff’s responsiveness to requests is consistently noted, providing efficient service and displaying a willingness to accommodate any guest needs. Particularly, the girls at breakfast are praised for their kindness, contributing to a hospitable atmosphere that extends throughout the facility.
Guests appreciate the attentive service offered, with staff often anticipating needs and responding promptly. The hotel administration stands out for their proactive approach, facilitating a seamless stay by going above and beyond to address any inquiries or concerns. With smiles and pleasant attitudes, staff members demonstrate professionalism and a genuine commitment to guest satisfaction. From helping carry suitcases to engaging with guests at the kitchen, each touchpoint reinforces the hotel's reputation for quality service.
While there may be occasional mentions of unfriendly encounters, the predominant narrative remains overwhelmingly positive. Guests often express gratitude for the staff’s efficiency, kindness, and the significant role they play in enhancing the overall hotel experience. Whether through early check-ins, accommodating special requests, or simply offering a warm interaction, the staff's dedication leaves a lasting impression of hospitality and ensures The Friends remains a top choice for visitors.
Wi-Fi
The Friends Hotel garners mixed feedback regarding its Wi-Fi services, showcasing both strengths and areas for improvement. Many guests acknowledge the Wi-Fi as fast, stable, and excellent, adequately supporting activities such as video calls and work throughout their stays. This reliable internet connection allows for seamless browsing and functionality in some areas. However, experiences vary, as some visitors encounter issues with connectivity, report the Wi-Fi only reaching one bar, or face frequent interruptions, especially on higher floors. Despite these inconsistencies, the Wi-Fi remains free and serves as a generally robust option for those staying in rooms with better coverage.
3 Star
The Friends offers a highly affordable option for travelers looking to explore Yerevan without breaking the bank. Guests have noted the reasonable price-quality ratio, highlighting that the hotel's costs align with its three-star status. The rooms come with the convenience of a private toilet and shower, making it a decent choice for budget-conscious travelers seeking basic amenities. However, visitors should be prepared to navigate a steep and narrow spiral staircase, as the hotel lacks an elevator, which may pose a challenge, especially for those carrying luggage to the higher floors.
While the hotel gives a newer appearance, some guests mentioned that the quality of restoration does not fully meet expectations for a boutique establishment. The comfort of the mattresses has been identified as a concern, with some finding them uncomfortable due to popping springs. Cleanliness and service could use some improvement, as reported by several guests who found the space less than pristine and the staff not particularly attentive. Additionally, construction work nearby may contribute to noise and dust, potentially impacting the overall experience.
In summary, The Friends serves as a feasible option for those who prioritize budget over luxury and are mainly looking for a place to rest. Despite some shortcomings in comfort and service, the hotel offers good value for money, especially if one appreciates the culinary skills of the chef, a highlight for some visitors.
FAQ
No, The Friends doesn't have any pool.
No, a spa isn't available at The Friends.
No, The Friends doesn't allow dogs.
Yes, parking facilities are available at The Friends.
