Hyatt Regency Yokohama
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHyatt Regency Yokohama offers an exceptional experience for visitors seeking comfort, convenience and superior service in the heart of Yokohama. The hotel’s prime location provides easy access to prominent attractions such as Chinatown, Yamashita Park and the Red Brick Warehouse, making it an optimal base for sightseeing, shopping and dining. Guests appreciate the tranquil yet central setting, contributing to a sophisticated and comfortable ambiance, despite a few remarks about the slight distance from the train station.
The breakfast experience at the Hyatt Regency Yokohama stands out with an extensive and high-quality buffet, featuring both Japanese and Western options. Guests particularly praise the well-organized layout, delicious Chinese dishes and the appealing salad corner. While a few guests mention the breakfast cost and a limited selection of items, the overall consensus is overwhelmingly positive.
Dinner at the hotel continues the trend of memorable dining experiences. Guests enjoy a mix of creative and classic cuisine at the Cordon Bleu and Milano restaurants, alongside exceptional pastry offerings from the in-house shop. Despite some remarks about food pricing, most commend the culinary quality and impeccable room service. The hotel's bar and lobby area also receive praise for their ambiance and high-quality drinks and food.
Guests highlight the spacious, clean and modern rooms, equipped with comfortable beds and large bathrooms. Many appreciate the family-friendly amenities and the helpful, friendly staff, contributing to a luxurious and welcoming environment. Any minor issues with views or room facilities are vastly outweighed by the positive reviews on room comfort and cleanliness.
The hotel's cleanliness is consistently commended across reviews with guests noting the spotless, well-maintained facilities and the attentive housekeeping service. The modern interiors and high-quality furnishings enhance the overall serene and comfortable atmosphere, reinforced by the excellent service provided by the friendly and attentive staff.
The Wi-Fi service at Hyatt Regency Yokohama is generally reliable and fast, although there are occasional minor connectivity issues. The fitness room, though small, is well-equipped and available 24 hours, providing a decent workout area with pleasing views.
Parking at the hotel is convenient with reasonable fees and helpful staff, despite the compact spaces and occasional wait times. The hotel’s dedication to families is evident in the thoughtful amenities provided for children, contributing to a comfortable and enjoyable stay for guests of all ages.
Overall, Hyatt Regency Yokohama delivers a high-quality, five-star experience, marked by exceptional service, luxurious accommodations and a prime location. Guests consistently commend the friendly and professional staff, contributing to a memorable and enjoyable stay.
Categories
The breakfast experience at the Hyatt Regency Yokohama stands out with an extensive and high-quality buffet, featuring both Japanese and Western options. Guests particularly praise the well-organized layout, delicious Chinese dishes and the appealing salad corner. While a few guests mention the breakfast cost and a limited selection of items, the overall consensus is overwhelmingly positive.
Dinner at the hotel continues the trend of memorable dining experiences. Guests enjoy a mix of creative and classic cuisine at the Cordon Bleu and Milano restaurants, alongside exceptional pastry offerings from the in-house shop. Despite some remarks about food pricing, most commend the culinary quality and impeccable room service. The hotel's bar and lobby area also receive praise for their ambiance and high-quality drinks and food.
Guests highlight the spacious, clean and modern rooms, equipped with comfortable beds and large bathrooms. Many appreciate the family-friendly amenities and the helpful, friendly staff, contributing to a luxurious and welcoming environment. Any minor issues with views or room facilities are vastly outweighed by the positive reviews on room comfort and cleanliness.
The hotel's cleanliness is consistently commended across reviews with guests noting the spotless, well-maintained facilities and the attentive housekeeping service. The modern interiors and high-quality furnishings enhance the overall serene and comfortable atmosphere, reinforced by the excellent service provided by the friendly and attentive staff.
The Wi-Fi service at Hyatt Regency Yokohama is generally reliable and fast, although there are occasional minor connectivity issues. The fitness room, though small, is well-equipped and available 24 hours, providing a decent workout area with pleasing views.
Parking at the hotel is convenient with reasonable fees and helpful staff, despite the compact spaces and occasional wait times. The hotel’s dedication to families is evident in the thoughtful amenities provided for children, contributing to a comfortable and enjoyable stay for guests of all ages.
Overall, Hyatt Regency Yokohama delivers a high-quality, five-star experience, marked by exceptional service, luxurious accommodations and a prime location. Guests consistently commend the friendly and professional staff, contributing to a memorable and enjoyable stay.
Business Hotel
This luxury hotel features 315 rooms, two restaurants, a bar lounge, a pastry shop, and banquet spaces. It also offers amenities such as business services, meeting facilities, and free internet access.
Hotel with Parking
The Hyatt Regency Yokohama includes parking for guests. The hotel's location and amenities make it a practical choice for travelers who prefer to drive, offering easy access to local attractions.
Accessible Hotel
Hyatt Regency Yokohama has two accessible rooms. The hotel is committed to providing equal access and opportunity for individuals with disabilities, with features designed to improve usability for all guests. Wheelchair-accessible parking, lounge, and path of travel are available. The hotel also has accessible public restrooms and elevators.
Hotel with Gym
The Hyatt Regency Yokohama includes a fitness center, allowing guests to pursue their fitness goals. The facility is modern and accessible for all guests.
5-Star Hotel
A 5-star hotel offering a blend of modern luxury and convenient location. Features spacious rooms with state-of-the-art amenities, multiple restaurants, and a fitness center.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Nestled in an optimal locale, Hyatt Regency Yokohama offers an exceptional stay for visitors keen on exploring Yokohama’s highlights. The hotel’s strategic position boasts proximity to prominent attractions such as Chinatown, Yamashita Park and the Red Brick Warehouse, all easily reachable on foot. Guests commend its convenience for sightseeing, shopping and dining with many attractions like Gundam Factory and Cosmo 21 wheel being nearby as well.
Subway stations and bus stops are within a short stroll, making transportation hassle-free. The hotel’s quiet yet central location ensures easy access to the waterfront, theaters and major tourist spots like the Cup Noodle Museum and Sankeien Garden.
The surroundings promise a sophisticated ambiance with clean and comfortable accommodations. Despite a few remarks about the location being slightly distanced from the train station, overall, the settings offer tranquility away from the city's hustle and bustle. Guests praise the hotel’s high service standards and excellent facilities, underlining it as a great base for Yokohama explorations.
Hyatt Regency Yokohama offers a consistently praised breakfast experience that leaves a lasting impression on its guests. The breakfast buffet is a standout feature, highlighted for its extensive variety and excellent quality. Guests rave about the selection, which includes both Japanese and Western options with many specifically noting the delicious Chinese dishes. The buffet is well-organized, ensuring a smooth dining experience even during busy times. The salad corner with cheeses and prosciutto, as well as specific dishes like the "egg bowl," receive special mentions for their appeal.
The staff's service during breakfast is frequently commended for being friendly, polite and efficient, enhancing the overall dining atmosphere. While a few guests find the cost of breakfast to be on the higher side, the quality and ambiance justify the price for many.
Occasional critiques mention the lack of certain items, like rice or avocado and a desire for fresher fruits or a soda fountain. Despite these minor points, the majority consensus remains overwhelmingly positive with words like "delicious," "amazing," and "wonderful" used repeatedly to describe the breakfast. The wide range of options makes it appealing to diverse palates, ensuring everyone finds something to enjoy.
Hyatt Regency Yokohama offers a noteworthy dining experience with several standout options, including their high-end Cordon Bleu restaurant and the well-regarded Milano eatery, known for its excellent culinary offerings. The hotel's dining experience features a commendable mix of creative and classic cuisine, served in a tranquil atmosphere during dinner time. The pastry shop on the first floor receives high praise for its incredibly delicious cakes.
In addition to in-house dining, having Mr. Otoya's restaurant nearby adds convenience for guests. Despite some critiques of overpriced food, the quality remains high and typically up to standard. Room service, available until late evening, impresses with a diverse menu and hassle-free service, even winning accolades for the best room service meals some guests have ever had.
For those seeking a casual or social dining experience, the hotel's bar and lobby area offer a pleasant ambiance and a great selection of drinks. Bar patrons have noted the high quality of both beverages and food with one memorable mention of the best pizza enjoyed at the bar. Breakfast at the hotel is equally satisfying with dishes like Chinese congee receiving positive feedback.
The impeccable service provided by the hotel's staff enhances the dining experience, ensuring that guests feel well-attended throughout their stay. While there were some minor issues like the limitation of room service hours, overall, the Hyatt Regency Yokohama's dining options provide a delightful and memorable culinary journey for its guests.
The guest reviews for the Hyatt Regency Yokohama highlight a consistently positive experience centered around the spacious and comfortable rooms. Many guests appreciated the size and cleanliness of the rooms, often describing them as large, modern and beautifully decorated. The amenities were well-received with special mentions of comfortable beds, large bathrooms and user-friendly facilities. Families noted that the amenities catered well to their needs, including those for children.
The hotel staff garnered praise for their friendliness and helpfulness, contributing to the overall sense of a well-managed establishment. Despite a few minor issues like occasional views that fell short of expectations and isolated problems with room facilities such as the refrigerator, the general sentiment was overwhelmingly positive. Guests found the interior design tasteful and modern, often highlighting the luxurious feel of the furnishings and the overall atmosphere of the hotel. The hotel's cleanliness was repeatedly underscored, contributing to an enjoyable and stress-free stay.
Guest reviews of Hyatt Regency Yokohama largely highlight the comfort and quality of the beds offered at the hotel. Many guests found the beds and pillows to be very comfortable and appreciated the cleanliness and well-made presentation of the bedding. The spaciousness of the beds was frequently mentioned with several reviews noting the availability of larger beds, including king-sized options.
While most guests were able to relax and enjoy a good night's sleep on the soft and fluffy mattresses, there were some who found the beds to be too firm or hard. Despite this, the high standards of cleanliness and quality bedding generally provided a positive experience for the majority of guests.
The hotel also accommodates families well, offering comprehensive rental services for baby beds and allowing children to share beds without additional charges. Overall, the bedding and room comfort at the Hyatt Regency Yokohama received favorable feedback, contributing to a restful and pleasant stay.
The guest reviews for Hyatt Regency Yokohama paint a vivid picture of a hotel that prioritizes cleanliness and modernity. Most reviews consistently highlight the hotel's impeccable standards, often describing it as very clean, spotless and exceptionally maintained. The rooms not only meet but frequently exceed expectations in terms of cleanliness with housekeeping noted for thorough and attentive service.
The facilities, from the elegant reception to the comfortable rooms, are consistently praised for their modernity and high standards of upkeep. The hotel environment exudes a fresh, newly opened feel, contributing to its overall serene and comfortable ambiance. Guests also appreciate the clean and stylish interiors, high-quality furniture and luxurious atmosphere. Moreover, the hotel's cleanliness extends to communal areas like the pools and dining spaces, ensuring a pleasant stay throughout.
Guests also mention the excellent service provided by the friendly and attentive staff, further enhancing the experience. The hotel's strategic location, close to Chintown and other attractions, coupled with its clean, beautiful amenities, makes it an ideal choice for visitors seeking comfort and a high-quality stay. The professional and consistent cleanliness makes Hyatt Regency Yokohama stand out as a top choice for travelers.
The guest reviews for the Hyatt Regency Yokohama underscore a consistent theme: exceptional service and outstanding staff. Visitors repeatedly highlight the staff's friendliness, attentiveness and professionalism, which greatly enhance their stay. Many guests praised the team's courteousness and proficiency, noting that they felt warmly welcomed from the moment they arrived. The staff's diligent responses and warm hospitality stood out, making guests feel comfortable and well-cared for throughout their stay.
The personnel's willingness to go above and beyond is evident with numerous mentions of their helpfulness in various situations, including after check-out and assisting with luggage and children. Guests appreciated the prompt and polite service both at the front desk and in other areas such as parking and dining. The dedication to ensuring a pleasant experience through big smiles, respectful demeanor and thoughtful actions was frequently highlighted.
Overall, the Hyatt Regency Yokohama's staff received accolades for their exceptional customer service, characterized by their responsiveness, warmth and commitment to making every guest's stay memorable.
Hyatt Regency Yokohama offers a generally commendable Wi-Fi experience for its guests. The connectivity is often praised for being good, stable and reliable with high speeds and uninterrupted service being highlighted. The inclusion of free Wi-Fi in the room rate is a welcomed feature and many guests found it great and very fast. However, there are some minor areas for improvement. A few guests noted issues with YouTube not connecting on the hotel TV and the Wi-Fi signal being weak at times. Additionally, the location of the free Wi-Fi password was reportedly difficult to find and there was a problem with connecting a child's Switch to the network. Despite these minor setbacks, the overall sentiment remains positive with excellent connection quality noted throughout the majority of stays.
The Hyatt Regency Yokohama offers a fitness room that guests can access 24 hours, providing convenience for workout routines at any time. The gym, though described as small and basic, is easy to use and includes essential exercise equipment. Some guests appreciated the interior aesthetics and found the gym space to be well-designed. Additionally, workout areas are available and the gym facilities allow a view of the Bay Bridge, adding a pleasant visual element to their workout. While the gym and shower facilities are described as limited, many guests still found them to be a beneficial amenity during their stay.
Parking at the Hyatt Regency Yokohama offers a mix of convenience and challenges. Guests generally appreciated the availability of parking and found the parking fee to be reasonable. Positive feedback highlights the direct access to the parking area, easy and convenient parking and the helpful assistance provided by the parking staff. The staff's hospitality, especially when assisting families with small children, received commendation.
However, there are some drawbacks noted. The parking space is described as compact, leading to potential crowding and longer wait times, particularly during checkout hours. Some guests mentioned the need for more parking attendants to handle busy times more efficiently. The parking lot’s size was an issue for a few, who had to use a nearby alternative parking area. Additionally, the procedure for parking and retrieving vehicles was considered cumbersome by some guests and there were instances where parking instructions were unclear. Despite these issues, the overall sentiment towards the parking experience remains positive with several guests appreciating the convenient and reasonable parking solutions provided by the hotel.
The Hyatt Regency Yokohama stands out as a family-friendly destination, receiving commendation particularly for its well-equipped amenities tailored for children. Guests have noted the ease and convenience of staying at the hotel with kids, emphasizing the provision of children's pajamas, cots for infants and diaper disposal bins, which added to the comfort of their stay. This focus on children’s needs extends to the room setup with spacious and large beds allowing families to relax comfortably.
Families have expressed delight with the hotel’s services, praising the seamless check-in process and the late check-out option. The hotel also accommodates special requests, such as connecting rooms, fostering a homely atmosphere reminiscent of a cozy living room. Its close proximity to Yamashita Park within a 10-minute walk, further enhances its appeal for family outings.
The hotel made a strong impression on younger guests with many children expressing eagerness to return, some even envisioning future graduation trips to the Hyatt Regency. Special touches like comforting children with glowing toys and providing birthday presents have left lasting positive impressions. Despite some criticisms regarding the availability of children’s pajamas and slippers, the overall sentiment remains one of satisfaction with many families appreciating the thoughtful amenities and user-friendly facilities.
The combination of comfortable, spacious rooms and dedicated family amenities contributes to making the Hyatt Regency Yokohama an ideal choice for family travel.
Hyatt Regency Yokohama has received high praise for its exceptional five-star service, making it an ideal destination for those seeking a truly luxurious experience. Guests consistently remarked on the outstanding service and attention to detail provided by the staff, describing it as top-notch and five-star quality. The hotel has also been acclaimed for creating delightful experiences for special occasions, ensuring each guest feels valued.
Many visitors labeled it as the best hotel they've ever stayed at, appreciating the opulent yet comfortable ambiance that Hyatt is known for. The high-class hotel facilities have been recognized for their pristine condition with spacious, modern and clean rooms being repeatedly highlighted. Reviews noted the rooms were not only roomy but also stress-free and easy to use, featuring luxurious decor and comfortable amenities.
Guests enjoyed a variety of aspects of the hotel, including its perfect location near popular tourist spots like Chinatown and Yamashita Park. The use of local ingredients in the hotel's cuisine, especially the delicious breakfast, also received commendation.
Across the board, everything at the Hyatt Regency Yokohama has been described as reflecting five-star quality, from the immaculate and plush room settings to the overall hospitality and service. Visitors consistently expressed satisfaction, cementing its status as an exceptional place to stay in Yokohama.
The Hyatt Regency Yokohama has received considerable praise as an excellent choice for business travelers. The hotel boasts top-tier event facilities on its upper floors, making it ideal for hosting company events and conferences. Guests consistently highlight the convenience of its location, which is beneficial for business travel and appreciate the availability of free Wi-Fi, which is essential for work purposes.
The hotel's business center, however, has room for improvement according to some reviews. Despite this, the overall service for business travelers is commended with many noting that the staff provides attentive and accommodating service. The quality of the hotel's amenities aligns with the high standards expected of Hyatt properties, ensuring a business-class experience.
While some guests noted that the check-in process could be smoother, the hotel often allows for flexible check-in times when possible. The housekeeping service is frequently described as exemplary, maintaining a clean and comfortable environment for guests.
In short, the Hyatt Regency Yokohama delivers a strong performance in catering to the needs of business travelers, combining excellent facilities, strategic location and attentive service, although some areas like the business center could see enhancements.
Hyatt Regency Yokohama garners high marks for its accessibility features, making it a standout choice for travelers with disabilities. Guests consistently praise the hotel's convenient location, noting its proximity to the subway station, Chinatown, Yamashita Park and various tourist spots, all of which are easily accessible. The establishment is recognized for its stylish and clean environment, offering wheelchair-accessible rooms outfitted with user-friendly layouts and well-placed counters.
The bathrooms are designed with accessibility in mind, including amenities like bathing and shower chairs for elderly guests needing care. The public transit near the hotel is also highly accessible, making it easy to get around the city.
While most reviews highlight the positive aspects, a suggestion was made to improve the face towel provided in the amenities as it was considered too thick and difficult to use. Nonetheless, the overall feedback emphasizes the excellent barrier-free and soundproofing features of the hotel, along with commendations for the responsive and perfect staff who ensure a comfortable stay, even during late-night hours.
The hotel successfully combines functionality with a beautiful and stylish ambiance, establishing itself as a top choice for accessible accommodations in Yokohama.
Hyatt Regency Yokohama offers a charming experience for honeymooners, making it an ideal destination for a romantic getaway. The honeymoon suite provides a picture-perfect setting, enhanced by beautiful scenery and good views, creating a serene atmosphere for a special trip. The staff go the extra mile to ensure a memorable stay, often setting up delightful honeymoon experiences and even leaving thoughtful honeymoon gifts. The customer service is consistently praised for its politeness and attentiveness. Guests appreciate the spacious rooms with large beds and the convenient location near Chinatown and other accessible areas. Additionally, the club lounge and breakfast options add to the overall satisfaction of the stay, making it a favorite for anniversaries and romantic celebrations.
Nestled in the heart of Yokohama, the Hyatt Regency Yokohama epitomizes luxury and elegance, offering an unforgettable stay marked by superb accommodations and five-star service. The hotel, often described as beautiful and stylish, boasts richly decorated lobbies, a chic design and a consistently luxurious environment. Its modern and well-thought-out design exudes a calm, elegant atmosphere, providing guests with a sense of tranquility and sophistication.
The ambiance throughout the hotel is imbued with a sense of luxury, further heightened by an attentive focus on amenities and a lovely fragrance that permeates the space. Guests consistently praise the polite and efficient customer service, from the front desk to the breakfast staff, enhancing the overall experience.
Dining at the Hyatt Regency Yokohama is a highlight for many with the morning buffet and the delicious food contributing to the sense of luxury. The luxurious rooms with large, comfortable beds, ensure relaxation and a good night's sleep. The entire building maintains a clean and cozy atmosphere while still offering an impressive sense of opulence.
In summary, the Hyatt Regency Yokohama is a newly beautiful, luxurious haven that successfully combines an elegant atmosphere with top-tier facilities and excellent service. It leaves guests with a lasting impression of calmness, luxury and satisfaction, making it a highly recommended destination for travelers seeking a superb, luxury stay.
Hyatt Regency Yokohama exudes a perfect ambiance for couples looking to indulge in a romantic getaway. The atmosphere is crafted to allow couples and spouses to enjoy leisurely and elegant moments, making it an ideal venue for celebrating special occasions such as birthdays and anniversaries. One memorable experience shared by guests includes being left with a thoughtful honeymoon gift. Whether it’s a first-time couple's trip or a cherished romantic event, the hotel delivers an amazing and memorable stay.
Located conveniently within a 5-minute walk to the train station, Chinatown and Yamashita Park, it offers easy access to nearby attractions enhancing the overall experience. The bar and restaurants within the hotel provide a stylish and romantic setting, especially for an intimate dinner, further cementing its status as a prime location for a romantic stay. Additionally, the hotel's romantic packages come highly recommended by guests.
The staff has been consistently praised for their kindness, excellent service and hospitality, ensuring that every romantic celebration ends well. Their attentive and polite responses contribute significantly to the wonderful holiday experience at Hyatt Regency Yokohama. This hotel stands out as a superb choice for those seeking an unforgettable, romantic escape.
Location Show Map
Location
Subway stations and bus stops are within a short stroll, making transportation hassle-free. The hotel’s quiet yet central location ensures easy access to the waterfront, theaters and major tourist spots like the Cup Noodle Museum and Sankeien Garden.
The surroundings promise a sophisticated ambiance with clean and comfortable accommodations. Despite a few remarks about the location being slightly distanced from the train station, overall, the settings offer tranquility away from the city's hustle and bustle. Guests praise the hotel’s high service standards and excellent facilities, underlining it as a great base for Yokohama explorations.
Breakfast
The staff's service during breakfast is frequently commended for being friendly, polite and efficient, enhancing the overall dining atmosphere. While a few guests find the cost of breakfast to be on the higher side, the quality and ambiance justify the price for many.
Occasional critiques mention the lack of certain items, like rice or avocado and a desire for fresher fruits or a soda fountain. Despite these minor points, the majority consensus remains overwhelmingly positive with words like "delicious," "amazing," and "wonderful" used repeatedly to describe the breakfast. The wide range of options makes it appealing to diverse palates, ensuring everyone finds something to enjoy.
Dinner
In addition to in-house dining, having Mr. Otoya's restaurant nearby adds convenience for guests. Despite some critiques of overpriced food, the quality remains high and typically up to standard. Room service, available until late evening, impresses with a diverse menu and hassle-free service, even winning accolades for the best room service meals some guests have ever had.
For those seeking a casual or social dining experience, the hotel's bar and lobby area offer a pleasant ambiance and a great selection of drinks. Bar patrons have noted the high quality of both beverages and food with one memorable mention of the best pizza enjoyed at the bar. Breakfast at the hotel is equally satisfying with dishes like Chinese congee receiving positive feedback.
The impeccable service provided by the hotel's staff enhances the dining experience, ensuring that guests feel well-attended throughout their stay. While there were some minor issues like the limitation of room service hours, overall, the Hyatt Regency Yokohama's dining options provide a delightful and memorable culinary journey for its guests.
Rooms
The hotel staff garnered praise for their friendliness and helpfulness, contributing to the overall sense of a well-managed establishment. Despite a few minor issues like occasional views that fell short of expectations and isolated problems with room facilities such as the refrigerator, the general sentiment was overwhelmingly positive. Guests found the interior design tasteful and modern, often highlighting the luxurious feel of the furnishings and the overall atmosphere of the hotel. The hotel's cleanliness was repeatedly underscored, contributing to an enjoyable and stress-free stay.
Beds
While most guests were able to relax and enjoy a good night's sleep on the soft and fluffy mattresses, there were some who found the beds to be too firm or hard. Despite this, the high standards of cleanliness and quality bedding generally provided a positive experience for the majority of guests.
The hotel also accommodates families well, offering comprehensive rental services for baby beds and allowing children to share beds without additional charges. Overall, the bedding and room comfort at the Hyatt Regency Yokohama received favorable feedback, contributing to a restful and pleasant stay.
Cleanliness
The facilities, from the elegant reception to the comfortable rooms, are consistently praised for their modernity and high standards of upkeep. The hotel environment exudes a fresh, newly opened feel, contributing to its overall serene and comfortable ambiance. Guests also appreciate the clean and stylish interiors, high-quality furniture and luxurious atmosphere. Moreover, the hotel's cleanliness extends to communal areas like the pools and dining spaces, ensuring a pleasant stay throughout.
Guests also mention the excellent service provided by the friendly and attentive staff, further enhancing the experience. The hotel's strategic location, close to Chintown and other attractions, coupled with its clean, beautiful amenities, makes it an ideal choice for visitors seeking comfort and a high-quality stay. The professional and consistent cleanliness makes Hyatt Regency Yokohama stand out as a top choice for travelers.
Staff
The personnel's willingness to go above and beyond is evident with numerous mentions of their helpfulness in various situations, including after check-out and assisting with luggage and children. Guests appreciated the prompt and polite service both at the front desk and in other areas such as parking and dining. The dedication to ensuring a pleasant experience through big smiles, respectful demeanor and thoughtful actions was frequently highlighted.
Overall, the Hyatt Regency Yokohama's staff received accolades for their exceptional customer service, characterized by their responsiveness, warmth and commitment to making every guest's stay memorable.
Wi-Fi
Gym
Parking
However, there are some drawbacks noted. The parking space is described as compact, leading to potential crowding and longer wait times, particularly during checkout hours. Some guests mentioned the need for more parking attendants to handle busy times more efficiently. The parking lot’s size was an issue for a few, who had to use a nearby alternative parking area. Additionally, the procedure for parking and retrieving vehicles was considered cumbersome by some guests and there were instances where parking instructions were unclear. Despite these issues, the overall sentiment towards the parking experience remains positive with several guests appreciating the convenient and reasonable parking solutions provided by the hotel.
Family
Families have expressed delight with the hotel’s services, praising the seamless check-in process and the late check-out option. The hotel also accommodates special requests, such as connecting rooms, fostering a homely atmosphere reminiscent of a cozy living room. Its close proximity to Yamashita Park within a 10-minute walk, further enhances its appeal for family outings.
The hotel made a strong impression on younger guests with many children expressing eagerness to return, some even envisioning future graduation trips to the Hyatt Regency. Special touches like comforting children with glowing toys and providing birthday presents have left lasting positive impressions. Despite some criticisms regarding the availability of children’s pajamas and slippers, the overall sentiment remains one of satisfaction with many families appreciating the thoughtful amenities and user-friendly facilities.
The combination of comfortable, spacious rooms and dedicated family amenities contributes to making the Hyatt Regency Yokohama an ideal choice for family travel.
5 Star
Many visitors labeled it as the best hotel they've ever stayed at, appreciating the opulent yet comfortable ambiance that Hyatt is known for. The high-class hotel facilities have been recognized for their pristine condition with spacious, modern and clean rooms being repeatedly highlighted. Reviews noted the rooms were not only roomy but also stress-free and easy to use, featuring luxurious decor and comfortable amenities.
Guests enjoyed a variety of aspects of the hotel, including its perfect location near popular tourist spots like Chinatown and Yamashita Park. The use of local ingredients in the hotel's cuisine, especially the delicious breakfast, also received commendation.
Across the board, everything at the Hyatt Regency Yokohama has been described as reflecting five-star quality, from the immaculate and plush room settings to the overall hospitality and service. Visitors consistently expressed satisfaction, cementing its status as an exceptional place to stay in Yokohama.
Business
The hotel's business center, however, has room for improvement according to some reviews. Despite this, the overall service for business travelers is commended with many noting that the staff provides attentive and accommodating service. The quality of the hotel's amenities aligns with the high standards expected of Hyatt properties, ensuring a business-class experience.
While some guests noted that the check-in process could be smoother, the hotel often allows for flexible check-in times when possible. The housekeeping service is frequently described as exemplary, maintaining a clean and comfortable environment for guests.
In short, the Hyatt Regency Yokohama delivers a strong performance in catering to the needs of business travelers, combining excellent facilities, strategic location and attentive service, although some areas like the business center could see enhancements.
Accessible
The bathrooms are designed with accessibility in mind, including amenities like bathing and shower chairs for elderly guests needing care. The public transit near the hotel is also highly accessible, making it easy to get around the city.
While most reviews highlight the positive aspects, a suggestion was made to improve the face towel provided in the amenities as it was considered too thick and difficult to use. Nonetheless, the overall feedback emphasizes the excellent barrier-free and soundproofing features of the hotel, along with commendations for the responsive and perfect staff who ensure a comfortable stay, even during late-night hours.
The hotel successfully combines functionality with a beautiful and stylish ambiance, establishing itself as a top choice for accessible accommodations in Yokohama.
Honeymoon
Luxury
The ambiance throughout the hotel is imbued with a sense of luxury, further heightened by an attentive focus on amenities and a lovely fragrance that permeates the space. Guests consistently praise the polite and efficient customer service, from the front desk to the breakfast staff, enhancing the overall experience.
Dining at the Hyatt Regency Yokohama is a highlight for many with the morning buffet and the delicious food contributing to the sense of luxury. The luxurious rooms with large, comfortable beds, ensure relaxation and a good night's sleep. The entire building maintains a clean and cozy atmosphere while still offering an impressive sense of opulence.
In summary, the Hyatt Regency Yokohama is a newly beautiful, luxurious haven that successfully combines an elegant atmosphere with top-tier facilities and excellent service. It leaves guests with a lasting impression of calmness, luxury and satisfaction, making it a highly recommended destination for travelers seeking a superb, luxury stay.
Romantic
Located conveniently within a 5-minute walk to the train station, Chinatown and Yamashita Park, it offers easy access to nearby attractions enhancing the overall experience. The bar and restaurants within the hotel provide a stylish and romantic setting, especially for an intimate dinner, further cementing its status as a prime location for a romantic stay. Additionally, the hotel's romantic packages come highly recommended by guests.
The staff has been consistently praised for their kindness, excellent service and hospitality, ensuring that every romantic celebration ends well. Their attentive and polite responses contribute significantly to the wonderful holiday experience at Hyatt Regency Yokohama. This hotel stands out as a superb choice for those seeking an unforgettable, romantic escape.
No, Hyatt Regency Yokohama doesn't have any pool.
No, a spa isn't available at Hyatt Regency Yokohama.
No, Hyatt Regency Yokohama doesn't allow dogs.
Yes, parking facilities are available at Hyatt Regency Yokohama.
Yes, Hyatt Regency Yokohama has a gym.
Location Show Map
More Options
