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Summary of reviewsThe Zenao Appart'Hotel in the serene outskirts of Yzeure, a suburb of Moulins, offers a tranquil retreat ideal for guests seeking relaxation. Surrounded by picturesque fields and near a large park, the location is perfect for nature lovers, evening walks and cycling tours. The hotel's easy accessibility, ample parking and proximity to major roads and highways make it a convenient stopover. Despite a few criticisms about its distance from vibrant city centers, the peaceful and practical setting, in close proximity to attractions like the PAL zoo and theme park, ensures a comfortable stay.
Guests generally appreciate the breakfast service for its warmth and friendliness, though some find it minimalistic with limited variety and a confusing reservation system. Room service breakfast receives positive remarks for its timeliness and cheerful delivery.
The rooms are frequently praised for their spaciousness, cleanliness and modern furnishings. The presence of balconies, large bathrooms and essential amenities, including kitchenettes, adds to the overall comfort. However, some guests note minimal kitchen facilities, occasional maintenance issues and simple decor. Despite these minor drawbacks, the functional and quiet rooms with pleasant views of the countryside contribute to a positive experience.
Cleanliness stands out as a major positive aspect at the Zenao Appart'Hotel with consistent remarks on the immaculate conditions of the rooms and common areas. The calm and quiet environment, combined with the unique charm of a mixed-generation setting shared with a retirement home, adds to the appeal.
The staff receive high praise for their friendliness and attentiveness, enhancing the guest experience with their warm and helpful demeanor. The reliable WiFi, comfortable beds and accessible facilities including wheelchair-friendly spaces and a lift further improve the stay.
The hotel is also noted for its dog-friendly policies with nearby parks providing ample walking space. Pets are warmly welcomed, ensuring a pleasant stay for both owners and their furry companions. Overall, Zenao Appart'Hotel is a well-recommended option for travelers seeking cleanliness, tranquility and a friendly atmosphere. Show more
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Aparthotel with Parking
This aparthotel in Yzeure, near Moulins, likely offers parking facilities. Its location provides a balance of convenience and a quieter environment, suitable for those with vehicles.
Dog Friendly Aparthotel
Accessible Aparthotel
Small Aparthotel
3-Star Aparthotel
Room Types
Twin StudioThe fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The studio provides soundproof walls, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Double StudioIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The studio offers soundproof walls, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Studio (1 Adult)Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The studio provides soundproof walls, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Triple RoomThe well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious triple room provides soundproof walls, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Classic Family RoomIn the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The family room offers soundproof walls, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
One-Bedroom ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This wheelchair accessible apartment features soundproof walls, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Nestled in the serene outskirts of Yzeure, a suburb of Moulins, the Zenao Appart'Hotel offers a tranquil retreat with ample green spaces and parkland nearby. Guests frequently highlight the hotel's prime location for its easy accessibility and peaceful environment. Despite being slightly removed from the bustling city center, a mere 3 km away, it provides a perfect balance between calm and convenience.
Ideal for nature lovers and those seeking relaxation, the hotel is surrounded by picturesque fields and forests. Its proximity to a large park is particularly favored for evening walks and unwinding. Additionally, the location is excellent for those on cycling tours with main routes easily accessible right from the doorstep.
Parking is straightforward and the hotel offers easy access from major roads and highways, making it a convenient stopover for travelers. Close-by amenities, including shops and dining options, add to the hotel's appeal, although some guests note that the area lacks vibrant city charm and is somewhat remote from the main attractions.
Nonetheless, for those looking to visit Moulins, the hotel's strategic positioning makes it an excellent base. It's also conveniently situated for trips to nearby attractions like the PAL zoo and theme park, which is just a 30-minute drive away. The overall tranquility, combined with its practical location in a quiet neighborhood, ensures a comfortable and restful stay.
Breakfast
Zenao Appart'Hotel offers a breakfast service that receives mixed feedback. On the positive side, many guests appreciate the warmth and friendliness of the staff during breakfast service. The breakfast itself is frequently described as good, hearty and even generous with some guests finding it very satisfactory and delicious. The option to have breakfast served in the room is also highlighted with timely and smiley service making it a more pleasant experience for some.
However, there are several areas where the breakfast service falls short. Guests often find the breakfast to be minimalistic or limited in variety with some pointing out the absence of items like a toaster, hot milk and fresh fruit. The reservation system for breakfast appears to be confusing for many, leading to instances where breakfast preferences were not honored. The timing and delivery of breakfast have also been issues with some guests finding the schedule restrictive and not accommodating later morning hours.
The quality of the food is another concern with reports of expired milk, hard bread and generally unsatisfactory conditions. The presentation, often likened to a hospital or retirement home, does not help elevate the experience. Additionally, the price of breakfast is viewed as a bit steep given its limitations.
Overall, while some guests find the breakfast experience at Zenao Appart'Hotel pleasant and sufficient, many believe it leaves room for improvement in terms of variety, presentation and value for money.
Rooms
The rooms at Zenao Appart'Hotel are consistently praised for their spaciousness, making them highly comfortable for guests seeking ample room during their stay. Many reviews highlight the studios and apartments' cleanliness and modern furnishings, enhancing the overall experience. Guests appreciate the presence of balconies and large bathrooms, which add to the sense of luxury and convenience.
The accommodations are well-equipped with essential amenities, including kitchenettes and basic cooking facilities, which are suitable for self-catering. Comfortable beds and quality bedding are frequent points of commendation, ensuring a restful sleep for visitors.
However, some drawbacks include minimal kitchen facilities, issues with air cooling and occasional maintenance concerns like squeaky bathroom doors and broken shutters. The decor is described as simple and sometimes lacking warmth, making the rooms seem a bit stark or uninviting to some guests. There are also mentions of the rooms being dimly lit and having peculiar odors at times.
Despite these minor issues, guests generally find the rooms functional, quiet and suitable for both short and long stays with pleasant views of the countryside from certain rooms. The proximity to shops and the well-kept surroundings add to the convenience and appeal. The accommodating and professional staff further enhance the overall positive experience.
Beds
The beds at Zenao Appart'Hotel generally receive positive feedback for their comfort and quality. Many guests describe the bedding as very comfortable with several highlighting the good mattresses and comfortable bedding overall. Some found the beds to be particularly soft and cozy, often noting that the main beds were both comfortable and wide, which added to a restful stay.
However, there are a few mixed reviews. Some guests felt that the mattresses were too soft or too hard with mentions of them being either "too soft and low" or "harder than concrete." There were occasional remarks about the beds being too small or narrow, especially for couples and a few found the sofa beds to be a bit tired. Some reviews also pointed out issues with cleanliness, though these were less frequent.
Overall, while there are varied opinions on the firmness and size of the beds, the general consensus leans towards a comfortable stay with good-quality bedding at Zenao Appart'Hotel. The spacious rooms and functional setup further enhance the positive experience for many visitors.
Cleanliness
Zenao Appart'Hotel receives consistently positive feedback regarding its cleanliness. Many guests have noted that the rooms and apartments are not only very clean but also spacious and well-equipped. The establishment as a whole maintains an excellent standard of hygiene with multiple reviewers highlighting the impeccable and immaculate cleanliness of the accommodations. Clean rooms, clean studios and clean apartments are recurring themes, contributing to the overall pleasant and functional feel of the place.
While some guests mentioned occasional areas needing more attention—like not perfectly clean windows or some dust—these comments are in the minority. The cleanliness in common areas such as bathrooms and kitchens also receives praise despite individual mentions of isolated issues such as yellow edges on bathroom floors or dirty shower trays.
The calm and quiet environment is another highlight, providing a relaxing stay for those who choose this hotel. The mixed-generation setting, shared with a retirement home, is seen as a positive aspect, adding to the unique charm of the location. Excellent quality/price ratio and impeccable service further enhance the guest experience, making Zenao Appart'Hotel a well-recommended option for those seeking cleanliness and tranquility.
Staff
The staff at Zenao Appart'Hotel consistently receive high praise for their friendliness and attentiveness. Guests often highlight the warm and polite greetings they receive upon arrival, as well as the exceptional hospitality exhibited throughout their stay. The reception staff are frequently mentioned for being particularly welcoming, helpful and accommodating, enhancing the overall guest experience.
Many reviews commend the staff for their smiles and pleasant demeanor, noting that they are always on hand to assist with any needs or inquiries. The dedication of the team is evident, especially in their interactions with elderly guests and their commitment to providing a comfortable and enjoyable stay. The quality of the service during breakfast also stands out with guests appreciating the attentive and cheerful disposition of the kitchen staff.
Although a few reviews point out areas for improvement in terms of professionalism and courteous behavior, these instances seem to be exceptions rather than the norm. Overall, the comments reflect a consistent theme of genuine kindness, helpfulness and a welcoming atmosphere created by the staff at Zenao Appart'Hotel.
Wi-Fi
Zenao Appart'Hotel provides a well-rounded stay with several modern amenities. All rooms are equipped with WiFi and many guests noted that the internet connection was fast and stable, highlighting its reliability. The internet quality is generally praised with many stating good or very good WiFi. The spacious apartments are well-furnished, featuring a small kitchenette, a coffee machine, a kettle with tea and coffee and a balcony with electric shutters – perfect for a relaxing view of the field. Guests appreciate the quiet location and friendly welcome, adding to the overall comfort. While some reviews mentioned instances of weak WiFi or insufficient speed for video meetings, the majority find the internet service satisfactory, contributing to a pleasant and connected stay.
Parking
The Zenao Appart'Hotel boasts an impressive and highly praised parking situation with multiple reviews noting the convenience and ease of finding a spot. Guests consistently appreciated the large, free parking area located directly in front of the hotel, which offers ample spaces for cars. The safety and security of the parking facilities were also highlighted, providing peace of mind for visitors. Convenient on-site parking with easy access to the entrance further enhances the overall experience. For electric vehicle owners, the presence of a charging station is an added benefit. Although a few mentioned the lack of cameras and lighting in the parking area, the general consensus remains positive, emphasizing the accessibility and convenience of parking at the hotel.
Accessible
Zenao Appart'Hotel receives commendations for its accessibility and facilities tailored to guests with disabilities. The hotel features an accessible building and parking with additional accessible wheelchair spaces, making it easy to navigate for individuals with reduced mobility. The presence of a lift to upper floors enhances convenience and the spacious, wheelchair-friendly rooms contribute to a comfortable stay. The apartments are well-equipped and cater specifically to future retired residents and temporarily wheelchair users.
Guests appreciated the clean, comfortable and large interior spaces, which are designed to accommodate various needs, including handicap-accessible bathrooms. The nearby park within walking distance offers a pleasant outdoor option for those staying at the hotel, while the secure, multi-purpose residence ensures safety and convenience.
The very welcoming and professional staff are noted for their attentive and respectful approach, going above and beyond to assist, including accommodating late check-out requests for those with specific needs. The hotel's intergenerational concept and senior-friendly assistants also received positive remarks, enhancing the overall guest experience.
Overall, Zenao Appart'Hotel is seen as an ideal option for an overnight stay or a halfway stop, offering easy and fast reception and ensuring a welcoming environment for all guests, especially those with disabilities.
Dog Friendly
Zenao Appart’Hotel stands out as a dog-friendly destination, making it an excellent choice for travelers accompanied by their pets. The hotel is strategically located close to a beautifully laid-out park, offering generous areas and walking trails just outside the door – perfect for dog walks. Guests particularly appreciated the convenience of the nearby park with some describing it as an ideal stopover for their canine companions.
Visitors noted their pets were warmly welcomed, enhancing their overall experience. The environment provided small moments of happiness, especially when guests entered the premises with their dogs. The hotel successfully combines proximity to natural surroundings with pet-friendly policies, ensuring both pets and their owners enjoy their stay.
Several reviewers mentioned specific experiences such as their dogs preferring the cooler tiled floors to carpets, illustrating attention to pet comfort. The hotel charges a modest fee for pets, reflecting a reasonably dog-friendly policy. Overall, pets, including dogs and cats, are allowed, adding to the hotel’s welcoming and accommodating atmosphere.
No, Zenao Appart'Hotel doesn't have any pool.
No, a spa isn't available at Zenao Appart'Hotel.
Yes, Zenao Appart'Hotel welcomes dogs.
Yes, parking facilities are available at Zenao Appart'Hotel.