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Summary of reviewsGolden Zaan Hotel in Zaandam-Amsterdam receives high marks for its excellent location, situated in a charming neighborhood near a peaceful canal. Its proximity to the center of Zaandam and accessible public transport make it a convenient hub for exploring both Zaandam and Amsterdam. Guests particularly appreciate the hotel's free parking and the helpfulness of the staff in offering local recommendations.
While the hotel does not serve breakfast on-site, visitors can find a range of affordable breakfast options nearby with many local venues offering good value for money and a variety of vegan and vegetarian choices. The hotel staff are commended for their excellent guidance on where to find these meals.
Room reviews are mixed with guests praising the quiet environment and some appreciating the river views. However, the rooms are often described as small, outdated and in need of better maintenance with several complaints about cleanliness. Issues such as dirty bathrooms, broken fixtures and unpleasant smells have been pointed out. Despite these concerns, the comfortable and clean beds help ensure a restful stay for many guests.
The hotel's cleanliness is a significant area for improvement with multiple reports of dirt and deferred maintenance throughout the property. However, the exceptional friendliness and helpfulness of the staff often help mitigate these concerns. The reception personnel are notably welcoming and supportive, providing valuable advice and assistance to enhance the guest experience.
In summary, Golden Zaan Hotel offers a conveniently located and generally pleasant stay, bolstered by its dedicated and friendly staff. However, room cleanliness and maintenance need attention to match the high standards set by its favorable location and excellent service. Show more
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Hotel with Free Wi-Fi
Hotel for Adults Only
Room Types
Double Room with Private BathroomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 1 bed.
Deluxe Double or Twin RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 2 beds.
Triple Room with Private Bathroom (No Window)Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower and a hairdryer. This triple room is air-conditioned and features a flat-screen TV, a washing machine, a private entrance and soundproof walls. The unit offers 3 beds.
Quadruple Room with BathroomThe unit has 3 beds.
Quadruple Room with Private Bathroom (Bunk beds only, No Window)The unit offers 4 beds.
Guest Reviews
5.9
Rated
Location
Golden Zaan Hotel in Zaandam-Amsterdam is highly praised for its excellent location, offering convenience and a pleasant environment. Guests find the hotel well-situated in a charming and quiet neighborhood near a beautiful canal, adding to the appeal. Its proximity to the center of Zaandam, shops and restaurants makes it a very central and dynamic spot. Free parking behind the hotel is an appreciated perk for those driving.
The hotel is within walking distance of Zaandam train station, making it only a quick 15-minute walk and offers easy, efficient access to Amsterdam, just a 30-minute train journey away. Public transport is accessible with buses running until late, ensuring guests can travel into Amsterdam with ease.
The location is described as convenient, calm and peaceful with amenities like supermarkets, bars and restaurants nearby. Although some guests noted that the hotel might be difficult to find via route apps, the overall consensus remains highly positive.
Golden Zaan Hotel combines a stunning and practical location with friendly, welcoming staff, ensuring a comfortable and convenient stay for visitors aiming to explore both Zaandam and Amsterdam.
Breakfast
Golden Zaan Hotel in Zaandam-Amsterdam might not offer breakfast on-site, but guests find plenty of excellent and affordable options nearby. Many reviewers praise the availability of a complete and inexpensive breakfast just a short walk from the hotel, including a supermarket right behind the property offering meals for as little as €2.50 per person. The helpful and kind hotel staff frequently recommend nearby locations for a hearty breakfast, ensuring that guests start their day well-fed without breaking the bank. Despite the lack of in-house breakfast, the various places nearby provide diverse and satisfactory dining experiences, particularly for vegan and vegetarian options. However, some guests mention the inconvenience of having to seek breakfast elsewhere, especially early in the morning. Overall, travelers appreciated the budget-friendly alternatives and the excellent guidance from the staff on where to find good food.
Rooms
Golden Zaan Hotel in Zaandam-Amsterdam offers a mixed experience primarily influenced by the small, outdated and sometimes unclean rooms. Many guests appreciated the quiet and clean environment in some of the rooms with some even highlighting the river views and the comfort they found in these small spaces. The rooms' compact nature is a recurring theme with several reviews mentioning their small size, limited furnishings and cramped bathrooms. There are frequent mentions of maintenance issues, including broken fixtures and old shower facilities, which detracts from the overall experience.
Despite some rooms being neat and tidy, a significant number of guests found cleanliness to be lacking with issues like dirty bathrooms, stains and unpleasant smells. The absence of amenities such as breakfast options, coat racks and functioning TVs adds to the inconvenience. The ensuite bathrooms, though present in many rooms, were described as extremely small and impractically designed, making everyday use uncomfortable. In summary, while some may find the rooms at Golden Zaan Hotel comfortable and quiet, recurring cleanliness and maintenance issues, combined with very small spaces, suggest it may not meet the expectations of every traveler.
Beds
Golden Zaan Hotel in Zaandam-Amsterdam offers a reliably comfortable sleeping experience with numerous guests praising the beds for their comfort. Many reviews highlight the beds as clean and comfortable, contributing to a restful stay. The mattresses are consistently described as good with bedding that enhances sleep quality. A few reviews mention minor issues with bed softness, but overall, the beds receive positive remarks. The comfortable beds, paired with clean bedding, ensure that guests can relax and enjoy their stay. However, there were isolated reports of bed cleanliness issues and bed bugs, but these appear to be exceptions rather than the norm.
Cleanliness
The reviews concerning the cleanliness of the Golden Zaan Hotel, Zaandam-Amsterdam reveal significant dissatisfaction among guests. Many visitors described their rooms as dirty, unkempt and not properly maintained with specific complaints about hair and dust on the stairs, mold on shower curtains and grimy bathrooms. Issues extended to the hallways with mentions of dirty carpets and foul smells persisting throughout the hotel.
Suggestions of deferred maintenance were frequent with guests pointing out that the room conditions did not match the photos displayed online. Problems ranged from stained sheets and broken fittings to missing basic amenities like soap and trash cans. Multiple reviews criticized the presence of grime and general filth with some guests experiencing strong chemical smells and poor sanitary conditions.
Despite these prevalent issues, a few guests noted exceptions, mentioning clean beds and occasional instances where the rooms were tidy. However, these positive remarks were sparse compared to the overwhelming focus on inadequate cleanliness. The staff received some positive mentions, yet the overall guest experience appears to have been heavily marred by hygiene concerns, making the hotel's cleanliness a significant area for improvement.
Staff
The Golden Zaan Hotel in Zaandam-Amsterdam consistently receives praise for its exceptional staff, who are often described as friendly, very friendly and incredibly nice. Numerous reviews highlight the reception personnel as pleasant, welcoming and extremely helpful, going above and beyond to ensure guests have a comfortable stay. Words like fantastic, amazing and accommodating frequently appear in descriptions of the staff's approach to hospitality.
Guests appreciate the efforts of the staff to make their stay fun and comfortable with many noting their supportiveness and helpfulness in providing useful advice, such as where to find breakfast. Positive interactions with the reception staff are often mentioned, including quick and friendly responses to any issues that arise.
Kindness and politeness are common themes and the staff's willingness to assist is noted in phrases like more than happy to help, could not have been more helpful and treated us amazingly well. Additionally, the multilingual ability of the staff, including French-speaking personnel, adds to the overall positive experience.
Overall, the Golden Zaan Hotel's staff is a standout feature, contributing significantly to the hotel's welcoming and supportive atmosphere. Despite occasional mentions of unreachable or impolite staff, the overwhelming sentiment is one of warmth and dedication to guest satisfaction.
No, Golden Zaan Hotel, Zaandam-Amsterdam doesn't have any pool.
No, a spa isn't available at Golden Zaan Hotel, Zaandam-Amsterdam.
No, Golden Zaan Hotel, Zaandam-Amsterdam doesn't allow dogs.
No, parking facilities aren't available at Golden Zaan Hotel, Zaandam-Amsterdam.
No, Golden Zaan Hotel, Zaandam-Amsterdam doesn't have a gym.