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Summary of reviewsHotel Diament Zabrze - Gliwice garners substantial praise for its various attributes, creating a positive and welcoming experience for guests. The hotel's location is a standout feature, combining convenience and tranquility. It is well-connected with nearby tram stops and bus stations, making it easy for guests to access both the city center and various attractions such as the Luiza mine and the mining open-air museum. The surrounding area is lauded for its cleanliness and abundance of greenery, which appeals particularly to dog owners and those seeking a serene atmosphere. Proximity to the highway and ease of access for travelers heading to or from the Czech Republic further enhance its appeal.
The breakfast offerings at the hotel are frequently praised for their taste and variety, providing a rich and diverse selection that caters to most preferences. Guests describe the breakfast as excellent and plentiful, often mentioning the friendly service that complements the delicious meals. Despite some criticisms regarding the breakfast's high price and occasional reports of cold scrambled eggs or stale food, the overall consensus highlights breakfast as a notable feature.
Dinner at Hotel Diament Zabrze - Gliwice also receives commendations for the quality and taste of the food with special mentions of certain dishes like dumplings in light cream sauce and meat. While some guests suggest that the menu could benefit from more variety and have noted issues with service efficiency and quality, the general feedback on dinner is positive. However, the restaurant's limited hours and some dissatisfaction with the price of dinner remain noted points of concern.
The hotel's rooms are appreciated for their cleanliness and comfort with consistent mentions of well-maintained spaces and comfortable beds. Amenities like kettles, tea and water in the rooms add convenience. While the absence of air conditioning and sound insulation has been a point of critique, the overall ambiance of the rooms contributes to a pleasant stay. Occasional issues with older furniture and the lack of mini-fridges have been noted, but these do not significantly detract from the overall positive sentiment.
Cleanliness is a notable strength of the hotel with guests frequently commenting on the impeccably clean and cozy rooms, which are well-stocked with necessary amenities. Although there are occasional mentions of dirt and mold in the bathrooms, the overall impression remains highly positive regarding the hotel's hygiene standards.
The staff at Hotel Diament Zabrze - Gliwice are frequently praised for their friendliness and helpfulness. The reception staff, in particular, are noted for their professionalism and warm demeanor. Guests appreciate the courteous and supportive nature of the team, which significantly contributes to a pleasant and comfortable stay, despite a few isolated mentions of rudeness.
Parking facilities at the hotel are generally deemed good and practical with a sizeable and secured parking lot providing peace of mind for those traveling with vehicles. Though the additional fee for parking is seen as high by some guests, the ample space and convenience make it a valued feature.
Overall, Hotel Diament Zabrze - Gliwice leaves a positive impression through its convenient location, excellent breakfast, commendable cleanliness and friendly staff, making it a favored choice for travelers. Show more
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Hotel with Parking
Located near major transportation routes, this hotel offers a large parking area for guests. There is a daily fee for parking. The hotel also provides amenities such as a restaurant and fitness room.
Accessible Hotel
Based on the provided data, this hotel offers accessible accommodations. It is equipped to cater to guests requiring accessible features.
To whom is your hotel/accommodation accessible? People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms Please specify: few rooms on each floor
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: sauna, fitness room
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: room for the disabled
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: room for the disabled
Are wheelchairs offered to guests who do not come with their own?Νο
Answers last updated by Hotel Diament Zabrze - Gliwice
This 3-star hotel offers comfortable accommodation with amenities such as a restaurant, fitness center, and bar. It is well-regarded by guests and provides a convenient location near major transportation routes, making it suitable for both tourists and business travelers. The hotel also provides free internet access and air-conditioned rooms.
Standard Double or Twin RoomSpacious room with a work desk and a TV with satellite channels.
Junior SuiteA suite with a bedroom, a living room with a seating area and a spacious bathroom. Coffee and tea making facilities are provided, as well as a desk and a TV with satellite channels.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as garden views. The unit has 1 bed.
Deluxe StudioProviding free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator and kitchenware. The studio provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views.
Guest Reviews
8.2
Very Good
Location
Hotel Diament Zabrze - Gliwice is praised for its location, which combines convenience and tranquility. Guests appreciate its central yet quiet setting, highlighting its excellent connectivity in all directions. The presence of a nearby tram stop and bus station makes it easy to access both the city center of Zabrze and other areas in the metropolis. Its proximity to the Luiza mine and the mining open-air museum is notably advantageous for tourists. The surrounding area is described as clean and beautiful, featuring plenty of greenery and a nearby park, which is particularly beneficial for dog owners. The hotel is also conveniently situated for travelers heading to or from the Czech Republic and is close to the highway, adding to its accessibility. Despite one comment on safety in a poorer area, the overall consensus underscores the location's value, complemented by modern facilities and various amenities.
Breakfast
Hotel Diament Zabrze - Gliwice receives high praise for its breakfast offerings with guests frequently commenting on the tastiness and diversity of the food. The breakfast is described as impeccable and extraordinary with a great buffet that ensures a rich and varied selection, allowing everyone to find something to their liking. Many guests highlight the delicious nature of the meals and the breakfast is often called excellent, plentiful and amazing.
The quality of the food is complemented by very friendly hotel service, which enhances the overall dining experience. However, there are some criticisms, primarily concerning the high price of breakfast, perceived as astronomical by some. A few guests also reported issues like cold scrambled eggs and stale food. Despite these drawbacks, the majority of reviews focus on the positive aspects, making the breakfast a notable feature of the hotel.
Dinner
Hotel Diament Zabrze - Gliwice has received commendable reviews for its dinner offerings. Guests have particularly praised the quality and taste of the food with special mentions of the dumplings with light cream sauce and meat, as well as consistently delicious dishes. The menu is noted for being good and fresh, although some guests have suggested it could benefit from more variety. Despite this, the overall dining experience has been marred by reports of poor service with comments about the staff's incompetence and inability to manage orders effectively. Additionally, some dishes like the tenderloin were described as tough and cold and one review mentioned a meager dinner soup with rolls. Unfortunately, the restaurant's opening hours do not extend past 10 PM, which could be inconvenient for late-night diners. Despite the high quality of dinner, the breakfast price, at 70 PLN, is considered quite high by guests.
Rooms
Hotel Diament Zabrze - Gliwice's rooms generally receive praise for their cleanliness and comfort. Guests consistently mention that the rooms are clean and well-maintained with many noting the comfortable beds and spacious layouts. The decor is described as nice and cozy, contributing to a pleasant atmosphere. Basic necessities like kettles, tea and water are available in the rooms, adding to the convenience of the stay.
However, there are some criticisms. The absence of air conditioning is noted, leading to discomfort during hot periods. The rooms lack sound insulation, allowing noise from neighboring rooms and parties to seep in, which can be a disturbance. Some guests found the furniture to be old and worn and the lack of mini-fridges in the rooms is another point of dissatisfaction. Additionally, single rooms are mentioned to be on the smaller side.
The staff receive positive remarks for their friendliness and the breakfast is frequently highlighted as tasty. Despite some drawbacks, the overall satisfaction with the cleanliness and the comfortable setting of the rooms stands out.
Beds
Hotel Diament Zabrze - Gliwice receives commendations for the comfort of its beds with many guests highlighting them as very comfortable and large. Positive remarks frequently note the comfortable mattresses that contribute to a pleasant night's sleep. Despite some feedback on the thinness and age of certain mattresses, the overall consensus leans towards a satisfying and restful bedding experience. However, there are occasional mentions of stained bedding, though it is noted that the linens are clean.
Cleanliness
Hotel Diament Zabrze - Gliwice consistently receives praise for its cleanliness. Guests often highlight the impeccably clean rooms, which are tidy and well-maintained. Comfortable beds and well-stocked amenities, such as towels and water, add to the positive experience. The rooms are described as warm and generally clean, creating a cozy atmosphere. However, there are occasional mentions of dirt and mold in the bathrooms, indicating some inconsistencies. Despite this, the overall impression is that of a very clean and comfortable hotel, ideal for those prioritizing hygiene and cleanliness during their stay.
Staff
At 'Hotel Diament Zabrze - Gliwice', the staff consistently receive high praise for their commendable service. Guests frequently highlight the friendliness and helpfulness of the team, describing them as charming and eager to assist. The reception staff, particularly the smiling ladies, are noted for their professionalism and warm demeanor. Visitors appreciate the exceptionally friendly and polite service, underscoring the overall positive and welcoming atmosphere created by the hotel's personnel. Despite a few isolated mentions of rudeness, the general consensus emphasizes the courteous and supportive nature of the staff, contributing significantly to a pleasant and comfortable stay.
Parking
Hotel Diament Zabrze - Gliwice offers a sizeable and conveniently located parking lot for guests. The parking area is private and secured, providing peace of mind for those traveling with vehicles. Many reviews highlight the ample space available, ensuring that finding a spot is rarely an issue. However, the parking does come with an additional fee, typically around 40 to 50 PLN per day. While some guests find this cost reasonable, others feel it is quite high and suggest that it could be included in the room rate. Despite the mixed opinions on the price, the parking facilities are generally deemed good and practical for guests.
No, Hotel Diament Zabrze - Gliwice doesn't have any pool.
No, a spa isn't available at Hotel Diament Zabrze - Gliwice.
Yes, Hotel Diament Zabrze - Gliwice welcomes dogs.
Yes, parking facilities are available at Hotel Diament Zabrze - Gliwice.
Yes, Hotel Diament Zabrze - Gliwice has a gym. For more information, read the answers to the Gym questionnaire