Canopy by Hilton Zagreb City Centre

Zagreb 45.80600000, 15.98481000 , Ulica Kneza Branimira 29 (Show on Map)
8.8
Excellent


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Summary of reviewsCanopy by Hilton Zagreb City Centre garners significant praise for various aspects, making it a sought-after accommodation choice in the Croatian capital. The hotel's prime location is a standout feature, offering easy access to the historical center, main train and bus stations, public transportation and airport. While the surrounding neighborhood might not be the most picturesque, its tranquility and centrality, along with nearby amenities, make it ideal for exploring the city on foot.

The breakfast experience at the hotel is well-regarded for its variety and quality, featuring hot and cold options, including traditional Croatian dishes. Although some guests find it overpriced and desire more variety, the overall feedback remains positive with early service adding convenience.

The dining experience, especially dinner, receives high marks for its quality, taste and value. The restaurant, known for its pleasant ambiance and friendly staff, serves a range of delicious dishes catering to diverse palates with highlights including hamburgers, steak and wines. Even with minor critiques regarding limited options in specific dining plans, the consensus supports a memorable culinary experience.

Guests are highly satisfied with the rooms, appreciating their modern, stylish decor, spaciousness and cleanliness. The comfortable beds, ample amenities and well-maintained bathrooms contribute to the hotel’s inviting and cozy atmosphere. Minor issues like occasional missing amenities and air conditioning setups are noted but do not detract significantly from the overwhelming positive feedback.

Cleanliness is a consistent strong point with the hotel maintaining a fresh and sanitized environment in both rooms and common areas. The staff's dedication to cleanliness and order is evident, enhancing the overall guest experience.

The hotel's staff is frequently commended for their friendliness, professionalism and willingness to go above and beyond to assist guests. The high standard of customer service contributes significantly to the hotel's favorable reputation.

Free Wi-Fi is generally reliable and fast, suitable for various online activities and the small but well-equipped gym meets guests' workout needs efficiently. The secure underground parking, despite its high cost, is appreciated for its convenience and accessibility.

Families find Canopy by Hilton Zagreb City Centre especially accommodating with spacious rooms, connecting doors and a family-friendly environment. The hotel handles children’s needs well, making it an excellent choice for family stays.

The bar and lobby areas provide a lively and relaxing atmosphere for evening unwinding with pleasant music and good vibes. Lastly, the beds are frequently highlighted for their exceptional comfort, contributing to restful sleeps and positive overall experiences.

All in all, Canopy by Hilton Zagreb City Centre stands out for its excellent location, modern amenities, cleanliness, friendly staff and comfort, making it a top recommendation for both short and extended stays in Zagreb.
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Hotel for Honeymoon
With its stylish design and comfortable rooms, the Canopy by Hilton offers a contemporary and romantic setting for honeymooners. Its central location provides easy access to Zagreb's attractions.

Family Friendly Hotel
Features a modern design with a local touch. Offers spacious rooms suitable for families. Includes a rooftop bar and restaurant with city views, and potentially the Zonar Clouds Suite with a swing.

Dog Friendly Hotel
As part of the Hilton brand, Canopy is listed as a pet friendly hotel. This suggests the hotel offers pet-friendly services, such as providing pet beds and food/water bowls.

Romantic Hotel
Provides a modern and stylish setting with comfortable rooms and a great location. The hotel's contemporary design and quality amenities create a pleasant romantic atmosphere.

Business Hotel
Canopy by Hilton Zagreb City Centre offers parking and comfortable accommodations suitable for business travelers. It provides amenities that cater to both work and relaxation.

Accessible Hotel
This hotel is tagged as accessible in our database. Specific details about its accessibility features were not available in the search results.

Hotel with Gym
Canopy by Hilton Zagreb City Centre includes a fitness center for guests.

4-Star Hotel
Canopy by Hilton Zagreb City Centre offers stylish accommodations and a central location. It provides modern amenities and a comfortable atmosphere, ideal for travelers looking to explore Zagreb's attractions. The hotel is known for its contemporary design and excellent service.

Hotel Taking Steps Towards Sustainability

Casino Hotel

Hotel near Nightlife Spots

Hotel with Parking

Room Types
Double Room with Two Double Beds This air conditioned double room is outfitted with local touches and contemporary design while the beds come with gel memory foam. Guests benefit from a flat-screen TV, an espresso machine and a refrigerator drawer. Complementary toiletries are provided.

Premium Double Room with Two Double Beds This air conditioned double room is outfitted with local touches and contemporary design while the beds come with gel memory foam. Guests can enjoy the flat-screen TV, espresso machine and views of Zagreb. Complementary toiletries are provided, along with bathrobes and socks.

King Room This air conditioned double room is outfitted with local touches and contemporary design while the beds come with gel memory foam. A flat-screen TV and a minibar ara provided.

Junior Suite This air conditioned junior suite is outfitted with local touches and contemporary design while the beds come with gel memory foam. Guests benefit from a flat-screen TV, an espresso machine and a refrigerator drawer. Complementary toiletries are provided, along with bathrobes and socks.

Premium Junior King Suite This air conditioned junior suite is outfitted with local touches and contemporary design while the beds come with gel memory foam. Guests can enjoy the a flat-screen TV, espresso machine and make use of the refrigerator drawer. Complementary toiletries are provided, along with bathrobes and socks.

King Room - Mobility Accessible This air conditioned double room with mobility access is outfitted with local touches and contemporary design while the beds come with gel memory foam. Guests benefit from a flat-screen TV, an espresso machine and a refrigerator drawer. Complementary toiletries are provided.

Premium King Room This air conditioned king room is outfitted with local touches and contemporary design while the beds come with gel memory foam. Guests can enjoy the flat-screen TV, espresso machine and views of Zagreb. Complementary toiletries are provided, along with bathrobes and socks.

Family Connecting Rooms The spacious family room features air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit has 2 beds.

Guest Reviews
8.8
Excellent
Location
Canopy by Hilton Zagreb City Centre boasts a superb location that makes it an ideal base for exploring the Croatian capital. The hotel is well-connected, situated within walking distance of the historical centrer, the main train and bus stations and other essential public transportation options like the tram, which stops right in front of the hotel. It's perfectly placed whether you're flying in for a short stint or planning a more extended stay.

Guests appreciate the convenience of nearby amenities such as supermarkets, pharmacies and local eateries. Those traveling by car will find the parking facilities practical and the proximity to major roads advantageous. Meanwhile, catching a flight is hassle-free with the airport just a 20-minute car ride away.

One of the standout features is its closeness to Zagreb's main attractions, making it easy for visitors to immerse themselves in the local culture without needing a car. The city center and old town are just a short walk away, approximately 10 to 15 minutes by foot, through pleasant city parks.

The neighborhood around the hotel is described as quiet yet central, offering easy access to Zagreb's vibrant restaurant scene and various shops. This balance of tranquility and accessibility adds to the overall charm of the location.

The hotel’s modern design and cleanliness, coupled with its prime positioning, make it a logical choice for those looking to explore Zagreb effortlessly. Despite a few mentions of the immediate area being somewhat industrial or not very picturesque, the overwhelmingly positive feedback highlights the exceptional convenience and connectivity of this centrally located accommodation.

Breakfast
The breakfast at Canopy by Hilton Zagreb City Centre receives generally positive feedback from guests. Reviewers praise the breakfast for its excellence, variety and quality, noting the array of both hot and cold options, including traditional Croatian dishes like strukli. Many guests highlight the extensive selection of pastries, cheeses, cold meats, fruits and hot items like scrambled eggs and omelettes. Furthermore, the buffet caters to diverse dietary needs, including options for Halal food.

However, there are some critiques. Several guests find the breakfast overpriced and a few mention that it could offer more variety and fresher options. Some also point out that the breakfast area can become overcrowded and the seating options are limited. Despite these criticisms, the overall impression remains positive with most guests enjoying a satisfying and plentiful breakfast experience.

The breakfast service, starting at 7 am, is found convenient by early risers. The hotel's breakfast, often described as delicious and well-prepared, aligns well with its upscale positioning, although some guests suggest room for improvements in terms of enhancing the variety and freshness of certain items.

Dinner
The Canopy by Hilton Zagreb City Centre offers a delightful dining experience, particularly in their restaurant and bar area. Guests frequently praise the food for its quality and taste, often describing it as delicious and exceeding their expectations. Both breakfast and dinner receive accolades with the hot chocolate being notably remembered as the best ever. The restaurant is characterized by its magnificent ambiance and reasonable prices, making it a popular dining spot for hotel guests. Many opted for the half-board option, appreciating the variety and value it offered.

The restaurant's menu boasts a range of dishes that cater to diverse palates and the flexibility of dining either in the restaurant or the bar area adds a touch of convenience. The overall experience is elevated by the friendly and accommodating staff, who even offer room service when requested. Signature dishes such as hamburgers, tartar and steak, paired with fantastic wines, receive special mentions for their exceptional taste.

While the majority of the dining feedback is positive, a few guests noted some inconsistencies, such as limited dinner options for full board and occasional lapses in food quality. Despite these occasional critiques, the general consensus remains that the food is excellent with memorable meals and a pleasant dining atmosphere. For those staying at the Canopy by Hilton Zagreb City Centre, dining in the hotel restaurant is a highly recommended experience.

Rooms
The guest reviews for 'Canopy by Hilton Zagreb City Centre' reflect a high satisfaction with the hotel rooms, emphasizing their beauty and modernity. The rooms are frequently described as spacious, clean and well-maintained with comfortable bedding and ample amenities such as Nespresso machines, complementary coffee and tea and large, well-designed bathrooms. The decor is noted for its modern, stylish and sometimes 1950s-inspired design, making the rooms both practical for a remote office setup and aesthetically pleasing.

Guests appreciate the comfortable beds and the variety of amenities available, including excellent room facilities and well-thought-out furnishings. The rooms also receive praise for their quietness, cleanliness and functionality, contributing to an overall pleasurable stay. The bathrooms are highlighted for their cleanliness and spaciousness with superb walk-in showers and non-trivial cosmetics.

Despite a few minor issues such as vanity kits and bath robes missing in some rooms, clogged shower drains and air conditioning setup problems, the overall feedback is overwhelmingly positive. The hotel’s modernity, stylish interiors and thoughtful design elements create a cozy and inviting atmosphere. The rooms are particularly suitable for families and a diverse range of travelers, making the Canopy by Hilton Zagreb City Centre a recommended choice for a comfortable and enjoyable stay.

Beds
At Canopy by Hilton Zagreb City Centre, the bed experience is consistently praised for its exceptional comfort and size. Guests frequently mention the beds as comfortable and spacious, often highlighting the larger-than-usual dimensions that include king-sized and double beds. The bed and pillow quality is repeatedly noted as excellent with many describing the beds as super comfy, amazing and even the most comfortable of their entire trip.

Reviewers emphasize the high quality of the mattresses, bedding and pillows, indicating that everything is top-notch and pleasant. The bedding is described as very comfortable with great linens and pillows contributing to a restful sleep. Large, cozy and well-made beds are a common theme with many guests using phrases like "huge and very cozy" and "bed is big and very comfortable."

Although there are occasional mentions of beds being too small for two people or old and squeaky, these comments are rare compared to the overwhelmingly positive feedback regarding bed comfort. Overall, the sleeping arrangements at this hotel seem to provide a consistently excellent experience, helping guests to sleep very well during their stay.

Cleanliness
Canopy by Hilton Zagreb City Centre consistently impresses guests with its exceptional cleanliness. The hotel maintains a modern, well-kept atmosphere with rooms frequently described as beautiful, spacious and spotlessly clean. Guests repeatedly highlight the hygiene of both the rooms and common areas, noting that everything feels fresh and sanitized.

The bathrooms, too, receive praise for their cleanliness and generous space, enhancing the overall comfort of the stay. Facilities are described as very clean and functional with good amenities such as reliable showers and quality toiletries. Bed comfort is mentioned alongside cleanliness, adding to the positive experience.

Despite a few isolated incidents, such as minor issues with dust or occasional lapses in specific spots, the hotel's dedication to maintaining superb hygiene and order is evident throughout the reviews. Overall, the Canopy by Hilton Zagreb City Centre stands out for its consistent efforts in providing a clean, modern and comfortable environment for its guests.

Staff
The 'Canopy by Hilton Zagreb City Centre' is frequently lauded for its exceptional staff. Guests consistently highlight the friendliness, helpfulness and professionalism of the hotel's personnel, from the reception desk to the housekeeping and restaurant staff. The team is described as extremely welcoming, attentive and accommodating, often going above and beyond to meet guests' needs. Many reviewers noted that the staff made their stay particularly pleasant with their positive attitudes and readiness to assist. Professionalism remained a constant theme with many guests appreciating the efficient service provided throughout their stay. Despite some feedback indicating occasional overwhelm at the reception or lapses in prompt service, the overall sentiment affirms a high standard of customer service, making the hotel a favorable choice for travelers.

Wi-Fi
The Wi-Fi at Canopy by Hilton Zagreb City Centre generally receives positive feedback, being described as good, fast and consistently working. The internet connection is largely seen as excellent, making it suitable for various online activities. In cases where difficulties arose, such as needing Wi-Fi for an online exam, the reception staff made concerted efforts to assist guests, although not always successfully. Additionally, the rooms feature filtered water stations, adding a convenient touch, though it’s noted that this amenity is only available on two floors and sometimes the carafes are found empty. Despite these minor issues, the overall Wi-Fi service and connectivity options are well-regarded by visitors.

Gym
The gym at Canopy by Hilton Zagreb City Centre receives generally positive feedback from guests. While it is often described as small or limited in space, it comes across as well-equipped and modern. Guests appreciated the variety of equipment available, including kettlebells, dumbbells and cardio machines. Some highlighted that the gym met their workout needs effectively and was open 24/7, which added convenience. Despite a few comments about the gym being too warm at times, many found it well-managed with high-quality facilities. Overall, the gym is considered a good, functional option for a city hotel.

Parking
The parking facilities at Canopy by Hilton Zagreb City Centre garnered mixed reviews from guests. On the positive side, guests appreciated the secure, convenient and accessible underground parking directly connected to the hotel by an elevator. The large parking spaces and ease of parking were frequently noted, making it a suitable choice for travelers with cars. However, the cost of parking was a significant point of concern with fees ranging from 13 to 30 euros per day, which many considered expensive. The additional charge for parking was not included in the room rate and some guests felt the fees were excessively high. Despite the price, the availability of a spacious, secure underground parking garage was seen as a major advantage by many guests. Overall, while the parking provided an excellent, secure and convenient option, the high cost remained a point of contention for most visitors.

Family
Located in Zagreb City Centre, Canopy by Hilton emerged as a top pick for families seeking a comfortable and enjoyable stay. Reviews consistently highlight its family-friendly environment, making it an excellent option for a short family getaway or even an extended visit. Guests appreciated the spacious rooms, which could accommodate an entire family comfortably and the connecting doors that added an extra level of convenience.

Parents found the hotel perfect for families with kids, noting that the kids had ample space to move around. The large family rooms and communal areas were particularly praised for being kid-friendly. Families with young children found the hotel's atmosphere welcoming and suitable for their needs, despite one reviewer pointing out that the communal water station was somewhat inconvenient for small kids.

Guests were pleased with the level of service and the quality of the meals, which contributed to a positive overall experience. The hotel's setup made it easy for families to stay close together, either by booking rooms on the same floor or utilizing the spacious family rooms. However, one review mentioned a minor issue where a family member required a badge to exit the stairs.

Overall, Canopy by Hilton Zagreb City Centre garnered high praise from families who found the hotel to be a comfortable, enjoyable and practical choice for a city stay, highlighting its perfect value for money.

Nightlife
Canopy by Hilton Zagreb City Centre enjoys a favorable location, making it convenient for guests to explore the city. While specific mentions of nightlife around the hotel are absent, the bar within the hotel has received notable praise. Visitors appreciate its unique and special furniture, creating a distinctive atmosphere. Additionally, the bar is an excellent spot to unwind at night, featuring lovely music and fostering good vibes. The lively ambiance extends to the lobby as well, contributing to an overall enjoyable experience for guests seeking a place to relax and socialize in the evenings.

4 Star
Canopy by Hilton Zagreb City Centre presents a mix of impressions regarding its four-star status. While some guests found it comparable to other 4-star and even 5-star hotels, others felt it fell short of the expected standards. Many praised the hotel for its value, noting reasonable prices and excellent services typical of a four-star establishment. The modern and cozy design of the hotel was highlighted as a standout feature, contributing to its classic appeal.

However, some critiques were directed toward specific areas. The breakfast was deemed ordinary by some, more akin to a three-star offering and there were mentions of slow elevator service and misplaced students, indicating service inconsistencies. Additionally, some guests noted that the service level did not meet Hilton's usual high standards.

Despite these comments, there were positive mentions about the hotel's effort to accommodate guests' needs, such as offering takeaway breakfasts. Overall, while Canopy by Hilton Zagreb City Centre received commendations for its design and value, it also faced scrutiny over whether it fully meets four-star expectations.

Business
Canopy by Hilton Zagreb City Centre is an excellent choice for business travelers, offering high-speed internet and complete amenities essential for productive trips. The lobby is versatile, providing a conducive environment for both working and enjoying a drink. Business meetings can be conveniently held at the on-site restaurant, which also doubles as a great dining option.

The hotel is equipped with spacious parking spaces and practical luggage storage, ensuring convenience for those on-the-go. With clean and neat facilities, it stands out as a highly recommended option for both business trips and leisure stays. The establishment is strategically located with close proximity to tram stations that make getting around easy.

Guests praise the rooms for being well-suited for business travel, complete with practical features like irons and ironing boards. For those needing to work remotely, the hotel offers perfect working spaces with large tables and easily accessible sockets. There's a splendid ambiance throughout, ideal for both work and leisure.

Though the printing option might not be the most business-friendly, the overall value for money and the hotel's transition towards catering to a new generation of travelers make it a compelling choice for business stays.

Dog Friendly
Canopy by Hilton Zagreb City Centre is recognized for its welcoming approach towards guests traveling with their pets. The hotel accepts animals and several reviews appreciated its dog-friendly policies. Guests mentioned that dogs are allowed to stay in the rooms with a supplementary fee of 25 euros per night. For this charge, the hotel provides special beds and bowls for dogs, which many found to be a thoughtful touch.

However, there were mixed opinions regarding the cost and the services provided in return. Some felt that while the hotel is generally pet-friendly, the additional fee should include more amenities or flexibility. Specifically, guests noted the absence of food bowls as a shortcoming.

A number of guests appreciated that there were many dogs around the hotel, indicating a pet-welcoming atmosphere. Despite this, there are restrictions on areas where pets are allowed. Pets are not permitted on the terrace, breakfast area, bar or restaurant.

Overall, while Canopy by Hilton Zagreb City Centre makes a commendable effort to accommodate pets with special beds and bowls, pet owners should be aware of the additional costs and the areas where pets are restricted.


No, Canopy by Hilton Zagreb City Centre doesn't have any pool.

No, a spa isn't available at Canopy by Hilton Zagreb City Centre.

Yes, Canopy by Hilton Zagreb City Centre welcomes dogs.

Yes, parking facilities are available at Canopy by Hilton Zagreb City Centre.

Yes, Canopy by Hilton Zagreb City Centre has a gym.

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