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Summary of reviewsFLOK Tkalciceva is strategically positioned in the lively heart of Zagreb, offering an ideal location that balances both centrality and tranquility. The accommodation lies at the end of bustling Tkalčićeva Street, close to major attractions such as the main square and Old Town, yet maintains a peaceful setting perfect for restful nights. Guests benefit from easy access to public transport and the vibrant local dining and nightlife scene. The interiors are modern and clean, contributing to a comfortable overall experience.
The rooms at FLOK Tkalciceva cater to diverse preferences, with many guests appreciating the spaciousness and modern amenities. Especially notable is the top-floor apartment, which defies typical European size constraints. Rooms are equipped with essentials such as efficient air conditioning, a refrigerator, and smart TV, while the beds receive high praise for their comfort, boasting soft mattresses and pillows for a good night's sleep. Cleanliness is generally lauded, with many guests noting the spotless rooms and snow-white linens, creating a welcoming atmosphere. Minor issues such as the occasional unpleasant smell and residue on mattresses do emerge, but these are exceptions to the overall positive feedback.
The hospitality at FLOK Tkalciceva is often praised, with the staff commended for their effective communication and attentiveness. Guests appreciate the smooth self-check-in process and the staff's readiness to assist, highlighting their polite and accommodating nature. While minor challenges during check-in and isolated communication issues are noted, overall, the staff significantly contributes to a positive guest experience.
The beds are a standout feature, frequently described as comfortable and conducive to a restful stay, enhancing the welcoming environment of spacious and well-appointed rooms. While most feedback about the beds is positive, some isolated reports of sagging mattresses and minor cleanliness issues signal areas for improvement.
Despite some critical reviews focusing on communication challenges and discrepancies in room descriptions, FLOK Tkalciceva is largely successful in providing a clean, comfortable, and conveniently located base in Zagreb. Issues such as heater malfunctions, unmet expectations about room sizes, and security concerns are acknowledged; however, these experiences do not overshadow the venue's strengths. The hotel remains a recommended choice for travelers seeking both comfort and accessibility in Zagreb. Show more
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Room Types
Superior Queen RoomThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features parquet floors, heating and a flat-screen TV with streaming services. The unit offers 1 bed.
Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, parquet floors, heating as well as city views. The unit has 1 bed.
Three-Bedroom ApartmentThis spacious apartment includes 1 living room, 3 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment offers air conditioning, a washing machine, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit has 4 beds.
Superior StudioFeaturing free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned studio features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Queen RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, parquet floors, heating as well as garden views. The unit offers 1 bed.
StudioOffering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious studio offers air conditioning, a tea and coffee maker, a seating area, a dining area and a flat-screen TV with streaming services. The unit has 3 beds.
Guest Reviews
Location
FLOK Tkalciceva is strategically nestled in the heart of Zagreb, offering travelers an unbeatable location that is both central and serene. This charming accommodation is perfectly situated at the tail end of Tkalčićeva Street, a lively area renowned for its vibrant dining and nightlife scene. It positions guests mere minutes away from the main square and Old Town, allowing for easy exploration of the city's iconic attractions. Despite its proximity to bustling restaurants and bars, the location is surprisingly peaceful, providing the perfect balance for a restful night's sleep. The nearby Dolac Market and pedestrian-friendly streets enhance its convenience, while clean and modern interiors add to the overall comfort. With excellent accessibility to public transport, including the train station, and thoughtful communication from the hosts, FLOK Tkalciceva emerges as an ideal base for both leisure and convenience in Zagreb.
Rooms
FLOK Tkalciceva offers a mostly positive experience with its range of rooms that cater to various preferences. Many guests appreciated the spaciousness of the accommodations, especially the top-floor apartment, which stands out for its impressive size compared to typical European standards. The rooms are noted for being modern, comfortable, and equipped with essentials like efficient air conditioning, a refrigerator, and smart TV. The beds receive high praise for their comfort, with soft mattresses and pillows ensuring a restful sleep.
The hotel's central location adds great convenience and accessibility, while the quiet ambiance is a welcome surprise for a city center property. Cleanliness is generally well-acknowledged, although there are isolated concerns like the occasional unpleasant bathroom odor and residue on mattresses. The absence of an elevator poses a challenge for carrying luggage to higher floors, particularly for those with heavy bags.
Overall, the rooms at FLOK Tkalciceva provide a comfortable and satisfactory stay, combining modern amenities with the charm of a central city location.
Beds
At FLOK Tkalciceva, the comfort of the beds is frequently highlighted by guests as one of the standout features of the hotel experience. A majority of visitors find the beds to be very comfortable, making for a restful night's sleep. Many reviews emphasize the softness and coziness of the mattresses and pillows, contributing to an exceptional peace during stay. Guests appreciate the clean bed linens and the overall cleanliness and warmth of the rooms.
The size of the rooms often complements the comfort of the beds, with several guests noting spacious showers and plenty of room, creating a comfortable and inviting atmosphere. Overall, the hotel rooms provide a welcoming environment for relaxation.
However, some inconsistencies arise. While the beds are generally praised for their comfort, a few reviews mention issues such as sagging mattresses and beds not meeting expectations of comfort. Additionally, a few reports of unpleasant smells from towels and isolated incidents of cleanliness issues with bed coverings show room for improvement.
On balance, the accommodation's beds are frequently commendable, contributing to a positive guest experience at FLOK Tkalciceva. Combined with other amenities, such as practical in-room features, the hotel largely ensures a comfortable stay in what is described by guests as a clean, functional, well-located, and bright environment.
Cleanliness
FLOK Tkalciceva in Zagreb garners praise for its exceptional cleanliness and location, providing guests with a pleasant stay amidst modern and freshly renovated surroundings. Many reviews highlight spotless rooms, with particular emphasis on snow-white clean sheets and towels, creating a cozy and comfortable environment. The property is frequently described as tidy, sparkling, and beautifully designed, with the cleanliness often being deemed impeccable. Visitors appreciate the spaciousness and modernity of the apartments, which sit just a short distance from the city's main square, offering a superb central location.
Despite the predominantly positive feedback, there are occasional remarks regarding minor cleaning oversights; however, these instances appear to be exceptions rather than the norm. Guests acknowledge the attentive staff who contribute to maintaining clean accommodations, although improvements in administrative processes would enhance the overall experience.
The ambiance is quiet and calm, ideal for relaxation, bolstered by comfortable amenities such as perfect beds and practical room features like tea and coffee provisions. The majority view is that FLOK Tkalciceva succeeds in delivering clean, comfortable, and convenient lodging that meets the needs of travelers seeking both comfort and accessibility in Zagreb.
Staff
The staff at FLOK Tkalciceva have been highly praised for their effective communication and exceptional hospitality. Guests frequently highlight the friendliness and accessibility of the team, with many noting that staff were attentive to their needs and always reachable, even late in the evening. The self-check-in process is noted for being smooth and quick, adding convenience for travelers who arrive at odd hours. The hosts are described as very polite, accommodating, and consistently responsive, ensuring that any queries are addressed promptly.
Moreover, the staff's willingness to go above and beyond is evident in numerous reviews, with many visitors appreciating the exemplary customer service and the supportive nature of the employees. Guests also appreciate the proximity to the city center and the helpfulness of specific team members, such as maids who are described as friendly.
While the majority of feedback is positive, there are occasional mentions of difficulties during the key pickup process and challenges in reaching someone by phone. However, these issues seem to be exceptions rather than the norm, as communication through alternative means like apps and instant messaging is generally described as flawless.
Overall, the team at FLOK Tkalciceva are commended for creating a welcoming atmosphere that enhances the guest experience, making it a highly recommended location despite a few minor hiccups.
3 Star
Located in a beautiful area, FLOK Tkalciceva has a prime location that guests appreciate. The showers receive praise, offering a satisfying experience amidst the challenges reported by visitors. However, issues concerning communication and accessibility during check-in are highlighted, with some guests experiencing significant delays. Problems with heating, especially in the morning, are noted, leading to discomfort for some guests.
Guests express dissatisfaction with the accuracy of the photos and descriptions provided, leading to unmet expectations about room size and overall appearance. Some rooms, according to reviews, are smaller than anticipated, with fixtures like shelves not properly secured. Basic amenities like unchanged bedding are a point of concern. Additionally, guests report security issues, with the main door often left open.
Further complicating matters, a lack of customer service responsiveness during emergencies is reported, including experiences of being left without electricity overnight. While the hotel’s location is frequently complimented, the services and facilities appear to fall short, contributing to mixed or negative reviews from guests.
No, FLOK Tkalciceva doesn't have any pool.
No, a spa isn't available at FLOK Tkalciceva.
No, FLOK Tkalciceva doesn't allow dogs.
No, parking facilities aren't available at FLOK Tkalciceva.