Emerald Palm Boutique Hotel
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Summary of reviewsEmerald Palm Boutique Hotel is widely praised for its prime location in the heart of Stone Town, making it an excellent base for exploring historic attractions like the Old Fort, Freddy Mercury's house and the Old Slave Market. Guests appreciate the hotel's proximity to various amenities, including the public beach, night market, ferry terminal, restaurants and local shops. The central and safe location offers easy access to the vibrant, historic atmosphere of the area.
The breakfast offerings at Emerald Palm Boutique Hotel are generally well-received with guests highlighting the freshness and abundance of the food, particularly the fruits and cooked options like omelettes and pancakes. The good coffee and tea make for a pleasant start to the day. While the breakfast menu is basic and repetitive, the majority of guests find it tasty and satisfying.
Rooms at Emerald Palm Boutique Hotel garner praise for cleanliness and spaciousness, often described as comfortable and beautifully furnished, blending traditional Stone Town charm with modern amenities. Guests appreciate thoughtful touches such as tea, coffee, dates and toiletries. The staff's attentiveness enhances the overall pleasant experience and room decor often features authentic details and Indian decoration, adding a unique aesthetic appeal. Some minor drawbacks include occasional issues with ventilation, street noise and some maintenance concerns like mold and steep stair access, but these are generally exceptions.
Cleanliness is a strong point for Emerald Palm Boutique Hotel with guests consistently noting the rooms' cleanliness and comfort. Daily cleaning services ensure that the property is well-maintained, contributing to a positive experience. Though there are occasional minor issues, the consensus is that the hotel maintains commendable hygiene standards.
The staff at Emerald Palm Boutique Hotel is frequently praised for their warm, friendly and accommodating nature, contributing significantly to guest satisfaction. Staff members are highlighted for their helpfulness in arranging transfers, tours and taxis with names like Mathieu and Jay receiving special mention for their extraordinary assistance. The genuine hospitality and personalized touches create a welcoming, familial atmosphere that leaves guests feeling cherished.
Wi-Fi at Emerald Palm Boutique Hotel receives mixed reviews. While some guests find the Wi-Fi fantastic and adequate for general use, others report issues with instability and limited bandwidth. Some encountered problems with Wi-Fi requiring daily password changes and connection issues affecting other services like payment processing.
The beds are another positive aspect with many guests describing them as super comfortable and spacious. The firmness of the mattresses suits most guests, although it may be slightly too firm for others. A few guests mentioned that the beds are quite high off the ground, but overall, they provide a comfortable sleeping experience.
In summary, Emerald Palm Boutique Hotel excels in location, cleanliness, room comfort and staff hospitality, making it a favored choice for travelers seeking an immersive Stone Town experience.
Categories
The breakfast offerings at Emerald Palm Boutique Hotel are generally well-received with guests highlighting the freshness and abundance of the food, particularly the fruits and cooked options like omelettes and pancakes. The good coffee and tea make for a pleasant start to the day. While the breakfast menu is basic and repetitive, the majority of guests find it tasty and satisfying.
Rooms at Emerald Palm Boutique Hotel garner praise for cleanliness and spaciousness, often described as comfortable and beautifully furnished, blending traditional Stone Town charm with modern amenities. Guests appreciate thoughtful touches such as tea, coffee, dates and toiletries. The staff's attentiveness enhances the overall pleasant experience and room decor often features authentic details and Indian decoration, adding a unique aesthetic appeal. Some minor drawbacks include occasional issues with ventilation, street noise and some maintenance concerns like mold and steep stair access, but these are generally exceptions.
Cleanliness is a strong point for Emerald Palm Boutique Hotel with guests consistently noting the rooms' cleanliness and comfort. Daily cleaning services ensure that the property is well-maintained, contributing to a positive experience. Though there are occasional minor issues, the consensus is that the hotel maintains commendable hygiene standards.
The staff at Emerald Palm Boutique Hotel is frequently praised for their warm, friendly and accommodating nature, contributing significantly to guest satisfaction. Staff members are highlighted for their helpfulness in arranging transfers, tours and taxis with names like Mathieu and Jay receiving special mention for their extraordinary assistance. The genuine hospitality and personalized touches create a welcoming, familial atmosphere that leaves guests feeling cherished.
Wi-Fi at Emerald Palm Boutique Hotel receives mixed reviews. While some guests find the Wi-Fi fantastic and adequate for general use, others report issues with instability and limited bandwidth. Some encountered problems with Wi-Fi requiring daily password changes and connection issues affecting other services like payment processing.
The beds are another positive aspect with many guests describing them as super comfortable and spacious. The firmness of the mattresses suits most guests, although it may be slightly too firm for others. A few guests mentioned that the beds are quite high off the ground, but overall, they provide a comfortable sleeping experience.
In summary, Emerald Palm Boutique Hotel excels in location, cleanliness, room comfort and staff hospitality, making it a favored choice for travelers seeking an immersive Stone Town experience.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Small Hotel
Guest Reviews
Emerald Palm Boutique Hotel boasts an enviable location right in the heart of Stone Town, making it an ideal base for exploring this historic area. Situated centrally, all major attractions such as the Old Fort, Freddy Mercury's house and the Old Slave Market are just a few minutes' walk away. Guests appreciate its proximity to a variety of amenities, including the public beach, night market, ferry terminal, restaurants and local shops. Nestled in the bustling alleyways, the hotel allows easy access to everything Stone Town has to offer. The surrounding area is safe and the atmosphere retains the charm of its historical roots. This very central position is perfect for those looking to experience the spirit of Stone Town in a convenient manner.
Emerald Palm Boutique Hotel's breakfast offerings have garnered a generally favorable response from guests with highlights including the freshness and abundance of the food, particularly the fruits and cooked options like omelettes and pancakes. Various guests have appreciated the good coffee and tea that accompanies the meals, often served across the street from the hotel, making for a pleasant start to the day. Reviewers consistently describe the breakfast as delicious and nice with some even calling it remarkable.
However, it's noted that the breakfast menu is quite basic and similar each day, featuring staples like eggs, toast, fresh fruits and the occasional donut. Several guests pointed out that they would appreciate more variety in the offerings, such as incorporating vegetables, salads and additional breakfast items. There were also some mentions that breakfast is served a bit later than preferred and that the quality can sometimes be inconsistent with a few guests feeling the meal was too simple or repetitive.
Overall, while there is room for improvement in terms of the diversity and timing of the breakfast, most guests find it to be good, tasty and a satisfactory way to begin their day at the Emerald Palm Boutique Hotel.
Emerald Palm Boutique Hotel offers a variety of room experiences with many guests praising the cleanliness and ample space of their accommodations. The rooms are often described as clean, comfortable and beautifully furnished, blending traditional Stone Town charm with modern comforts. Rooms typically feature thoughtful amenities such as tea, coffee, dates, a kettle and toiletries.
Several reviews highlight the friendly and accommodating room assistants, enhancing the overall pleasant stay. Guests frequently mention the spaciousness of the rooms, finding them ideal for comfort and relaxation. Some even had the pleasant surprise of being upgraded to larger, more deluxe rooms.
The decor in the rooms receives consistent nods of approval, noted for its character and nostalgic charm, often featuring authentic details and Indian decoration that add a unique aesthetic appeal. Despite the historic charm, the hotel ensures the rooms are well-maintained and their rustic qualities are appreciated.
However, there were occasional remarks about smaller, stuffier rooms that lacked adequate ventilation or windows and some guests found the street noise disruptive. Issues like mold, insufficiently separated bathrooms and steep stair access were mentioned as minor drawbacks, but these seemed to be exceptions rather than the rule.
Overall, Emerald Palm Boutique Hotel stands out for its charming, spacious and well-appointed rooms, complemented by attentive service, making it a favorable choice close to key city landmarks like Forodhani market and the Old Fort.
The beds at Emerald Palm Boutique Hotel have received generally favorable feedback from guests. Many reviews highlight the comfort of the beds with phrases such as "super comfortable" and "best comfortable beds" frequently mentioned. The mattresses are described as good and firm, which suits the majority of the guests, although for some, the firmness was a bit more than preferred. The spaciousness of the beds is appreciated and they are noted to be clean and well-maintained. However, a few guests mentioned that the beds are quite high off the ground, which might not be ideal for everyone and some taller guests found the bed length to be slightly short for their height. Overall, the beds at Emerald Palm Boutique Hotel provide a comfortable sleeping experience for most guests.
Emerald Palm Boutique Hotel receives high praise for its cleanliness, consistently being described as very clean and comfortable by its guests. The rooms are often noted as being "clean and comfortable," with daily cleaning services ensuring that everything remains tidy and in working condition. Many reviews highlight the spaciousness and well-maintained atmosphere of the rooms with specific mentions of renovated and beautifully cleaned rooms adding to the positive experience.
Guests frequently remark that both the rooms and bathrooms are kept impeccably clean with the overall property maintaining a similar standard of cleanliness and beauty. The staff plays a key role in this with comments on their diligence in cleaning rooms daily and ensuring a welcoming environment.
However, a few areas still need improvement. Some guests report issues like not dust-free rooms, unvacuumed carpets and instances of mould on walls and ceilings. Despite these comments, the overwhelming consensus is that Emerald Palm Boutique Hotel is a very clean and pleasant place to stay with a friendly and effective housekeeping team contributing to its commendable hygiene standards.
Nestled within a charming ambiance, Emerald Palm Boutique Hotel stands out not just for its idyllic setting, but profoundly for its remarkable staff. Guests consistently encountered a warm, friendly and accommodating team, contributing significantly to their enjoyable stay. Staff members were often highlighted for their exceptional helpfulness, arranging transfers and efficiently organizing tours and taxis, ensuring convenience and relaxation from arrival to departure.
The reception team, in particular, received much praise for their welcoming and professional demeanor, going above and beyond to address every need. Figures like Mathieu and Jay were mentioned by name for their extraordinary assistance and kindness, leaving a lasting positive impression. The dedicated room assistants and night staff were also appreciated for their attentiveness, making every return to the room a pleasant experience.
Though there were occasional mentions of less friendly interactions from the restaurant staff, these were outweighed by the overwhelmingly positive encounters with the rest of the team. The staff's genuine hospitality, coupled with personalized touches like bed preparation and room upgrades, made guests feel truly at home. Staff members are commended not just for being polite and kind, but for creating a familial atmosphere that left travelers feeling cared for and cherished. Overall, the staff at Emerald Palm Boutique Hotel is a cornerstone of the hotel's inviting atmosphere, consistently praised for their unwavering dedication to guest satisfaction.
Emerald Palm Boutique Hotel offers a mixed experience when it comes to Wi-Fi. On the upside, many guests have found the Wi-Fi to be fantastic with some noting it works quite well and is good enough for general use. Several reviews pointed out that the Wi-Fi is reasonably good with no major problems. However, the experience is not universally positive; there are numerous reports of Wi-Fi being unstable, bad or even unusable at times due to limited bandwidth. Several guests encountered issues where the Wi-Fi did not work at all or required a different password daily, which had to be requested from the hotel staff. The internet also occasionally affected other hotel services, such as payment processing by card, due to connection issues. Overall, while some guests had a satisfactory experience with the Wi-Fi, there are definite areas for improvement to ensure more consistent and reliable internet access for all visitors.
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Location
Breakfast
However, it's noted that the breakfast menu is quite basic and similar each day, featuring staples like eggs, toast, fresh fruits and the occasional donut. Several guests pointed out that they would appreciate more variety in the offerings, such as incorporating vegetables, salads and additional breakfast items. There were also some mentions that breakfast is served a bit later than preferred and that the quality can sometimes be inconsistent with a few guests feeling the meal was too simple or repetitive.
Overall, while there is room for improvement in terms of the diversity and timing of the breakfast, most guests find it to be good, tasty and a satisfactory way to begin their day at the Emerald Palm Boutique Hotel.
Rooms
Several reviews highlight the friendly and accommodating room assistants, enhancing the overall pleasant stay. Guests frequently mention the spaciousness of the rooms, finding them ideal for comfort and relaxation. Some even had the pleasant surprise of being upgraded to larger, more deluxe rooms.
The decor in the rooms receives consistent nods of approval, noted for its character and nostalgic charm, often featuring authentic details and Indian decoration that add a unique aesthetic appeal. Despite the historic charm, the hotel ensures the rooms are well-maintained and their rustic qualities are appreciated.
However, there were occasional remarks about smaller, stuffier rooms that lacked adequate ventilation or windows and some guests found the street noise disruptive. Issues like mold, insufficiently separated bathrooms and steep stair access were mentioned as minor drawbacks, but these seemed to be exceptions rather than the rule.
Overall, Emerald Palm Boutique Hotel stands out for its charming, spacious and well-appointed rooms, complemented by attentive service, making it a favorable choice close to key city landmarks like Forodhani market and the Old Fort.
Beds
Cleanliness
Guests frequently remark that both the rooms and bathrooms are kept impeccably clean with the overall property maintaining a similar standard of cleanliness and beauty. The staff plays a key role in this with comments on their diligence in cleaning rooms daily and ensuring a welcoming environment.
However, a few areas still need improvement. Some guests report issues like not dust-free rooms, unvacuumed carpets and instances of mould on walls and ceilings. Despite these comments, the overwhelming consensus is that Emerald Palm Boutique Hotel is a very clean and pleasant place to stay with a friendly and effective housekeeping team contributing to its commendable hygiene standards.
Staff
The reception team, in particular, received much praise for their welcoming and professional demeanor, going above and beyond to address every need. Figures like Mathieu and Jay were mentioned by name for their extraordinary assistance and kindness, leaving a lasting positive impression. The dedicated room assistants and night staff were also appreciated for their attentiveness, making every return to the room a pleasant experience.
Though there were occasional mentions of less friendly interactions from the restaurant staff, these were outweighed by the overwhelmingly positive encounters with the rest of the team. The staff's genuine hospitality, coupled with personalized touches like bed preparation and room upgrades, made guests feel truly at home. Staff members are commended not just for being polite and kind, but for creating a familial atmosphere that left travelers feeling cared for and cherished. Overall, the staff at Emerald Palm Boutique Hotel is a cornerstone of the hotel's inviting atmosphere, consistently praised for their unwavering dedication to guest satisfaction.
Wi-Fi
No, Emerald Palm Boutique Hotel doesn't have any pool.
No, a spa isn't available at Emerald Palm Boutique Hotel.
No, Emerald Palm Boutique Hotel doesn't allow dogs.
No, parking facilities aren't available at Emerald Palm Boutique Hotel.
No, Emerald Palm Boutique Hotel doesn't have a gym.
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