Zao Kokusai Hotel

Zao Onsen 38.16236600, 140.39737700 , Zao Onsen 933 (Show on Map)
8.7
Very Good


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Summary of reviewsZao Kokusai Hotel is a prime destination, particularly for skiing enthusiasts, due to its enviable location near several ski slopes and resorts. The hotel's proximity to the Zao Snow Monsters Gondola and Zaō Ropeway ensures guests can easily access some of the best skiing opportunities in the region. Nestled on a picturesque hillside, the hotel offers breathtaking views and a serene natural ambiance, despite some challenges posed by the steep access road for elderly or walking guests.

Guests often highlight the culinary experiences offered by the hotel, notably the buffet-style breakfast that caters to a wide array of tastes with its mix of Japanese and Western dishes. The use of local ingredients enhances the authenticity of the meal, making breakfast a delightful and memorable start to the day. Dinner, with its creative presentations and exquisite Kaiseki menu, is equally praised, especially for featuring high-quality Yonezawa beef and grilled seafood.

The accommodations at Zao Kokusai Hotel are described as spacious, clean, and inviting, blending Japanese and Western styles to provide a calming environment for guests. The deluxe twin rooms and the impressive junior suite are particularly noted for their comfort and luxury, with large bathrooms adding an extra touch of opulence. Despite minor remarks on the cozy yet slightly outdated feel in some areas, the overall presentation is perceived as new and comfortable, enhanced by the well-maintained hot spring facilities.

Cleanliness is a hallmark of the hotel, with guests consistently appreciating the meticulous maintenance of both the rooms and the onsen facilities. The public and open-air baths are frequently described as pristine and beautifully maintained, contributing to the hotel's rejuvenating atmosphere.

The staff at Zao Kokusai Hotel receive high praise for their exceptional service and warm hospitality. Their professionalism, politeness, and dedication to guest satisfaction are frequently highlighted, with many visitors noting their efforts to overcome language barriers to deliver an outstanding service experience. The staff's attentiveness and accommodating nature significantly enhance the overall stay, making guests feel welcomed and well cared for.

Overall, Zao Kokusai Hotel offers a remarkable blend of location, culinary delights, comfortable accommodation, cleanliness, and dedicated service, making it an ideal retreat for those seeking skiing adventures and a tranquil escape in a beautiful setting.
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Luxury Hotel
Located in the Zao Onsen area, this hotel offers a tranquil and luxurious atmosphere with elegantly furnished rooms and spacious suites. It also provides a spa, fitness center, and private-use hot spring baths.

Hotel for Honeymoon
This hotel provides direct access to the slopes, offering beautiful views from the rooms. It is connected to Zao Onsen Ski Resort and provides access to onsen. The location and amenities make it suitable for a honeymoon.

Family Friendly Hotel
The hotel offers spacious and comfortable rooms suitable for families. It provides good service and a welcoming atmosphere for guests of all ages, ensuring a pleasant and stress-free experience.

5-Star Hotel
Zao Kokusai Hotel is a well-regarded hotel in the Zao Onsen area. It offers a blend of traditional Japanese hospitality and modern amenities, ensuring a comfortable and luxurious stay amidst the natural beauty of Zao.

Romantic Hotel

Hotel with Parking

Room Types
Japanese-Style Room - Non-Smoking - South Building Features tatami (woven-straw) flooring and Japanese futon bedding. A flat-screen satellite TV, a fridge and an electric kettle with green tea bags are included. Yukata robes are provided for all guests and the en suite bathroom comes with a hairdryer.

Junior Suite - Non-Smoking This room has Western-style small double beds (120 cm wide) and carpeted floors. A flat-screen satellite TV, a fridge and an electric kettle with green tea bags are included. Yukata robes are provided for all guests and the en suite bathroom comes with a hairdryer.

Premium Twin Room - Non-Smoking This twin room features small double beds (120 cm wide), air conditioning, flat-screen TV and electric kettle.

Deluxe Twin Room - Non-Smoking This twin room has small double beds (120 cm wide), a satellite TV, electric kettle and air conditioning.

Superior Family Room The spacious family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room provides a safe deposit box, an electric kettle, yukata, heating and a flat-screen TV with satellite channels. The unit has 7 futons.

Executive Suite This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features air conditioning, tatami, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit has 2 beds.

Deluxe Suite This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV with satellite channels, tatami, a safe deposit box and an electric kettle. The unit has 2 beds.

Standard Twin Room The spacious twin room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The twin room features a safe deposit box, an electric kettle, yukata, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Guest Reviews
8.7
Very Good
Location
Zao Kokusai Hotel boasts an exceptional location for skiing enthusiasts, offering unparalleled proximity to several ski slopes and resorts. Situated just a short walk, often just a few minutes, away from the Zao Snow Monsters Gondola and Zaō Ropeway, the hotel allows for convenient access to some of the best skiing opportunities in the area. Its position on a hillside provides stunning views and a beautiful natural setting, making it an ideal spot for enjoying the surrounding landscape. While the hotel is well-placed for those traveling by car, it also benefits from its closeness to a cable car station, making it accessible to those without their vehicles. However, the steep slope leading to the hotel might present challenges for elderly visitors or those who prefer walking. Despite this, the location remains fantastic for guests prioritizing skiing and outdoor activities.

Breakfast
At Zao Kokusai Hotel, guests can look forward to a breakfast experience that consistently receives high praise from visitors. The morning meal is served in a buffet style, offering a massive variety that caters to diverse tastes. The buffet is predominantly composed of Japanese dishes, yet includes an assortment of breads and options like freshly fried sunny side-up eggs with bacon, appealing to those who might prefer a more Western start to their day. The emphasis on local ingredients adds a touch of authenticity, ensuring that every dish is not only delicious but also thoughtfully prepared. This generous spread ensures that there is something for everyone, making breakfast at Zao Kokusai Hotel a memorable part of the stay.

Dinner
The dinner experience at Zao Kokusai Hotel offers guests a memorable culinary journey complemented by the serene backdrop of snowy landscapes. Renowned for its creative presentations, the meals reflect the artistry and attention to detail characteristic of high-quality Japanese dining. The highlight for many is the Kaiseki dinner, described as perfection, featuring a meticulously crafted array of seasonal dishes. Guests rave about the delectable Yonezawa beef, which adds to the overall great food experience. Seafood lovers will find the grilled selections particularly delightful, often exceeding expectations. While a few diners felt there could be improvements, the general consensus is that the meals were excellent, enhanced by the hotel's attentive service. The combination of outstanding dinner and breakfast, alongside the rejuvenating indoor and outdoor baths, makes the stay at the hotel a feast for both the palate and the senses.

Rooms
Nestled in the heart of a serene setting, Zao Kokusai Hotel offers guests a delightful experience with its beautifully appointed rooms. The accommodations stand out for their spaciousness, giving visitors ample room to relax and unwind comfortably during their stay. The rooms are not only large but also impeccably clean, reflecting an excellent accommodation environment. Many guests appreciate the tasteful refurbishment and the blend of Japanese and Western styles, which create a calming and inviting atmosphere.

The deluxe twin rooms have been highlighted for their size and comfort, further enhancing the guest experience with extra-large bathrooms that add a touch of luxury. For those seeking an extra special stay, the largest junior suite provides an expansive, beautifully designed space. Despite some remarks on coziness sometimes feeling slightly outdated, the rooms are generally perceived as new and very comfortable.

Guests have also praised the facilities, including room amenities and hot spring access, which contribute to an overall excellent service experience at the hotel. The harmonious integration of calming colors and easy-to-use spaces has left a positive impression, ensuring a memorable stay at this tranquil retreat.

Cleanliness
Zao Kokusai Hotel consistently receives praise for its excellent cleanliness and well-maintained facilities. Guests appreciate the cleanliness of the rooms, highlighting the thorough cleaning that is provided. The hotel’s onsen facilities are a standout feature, frequently described as clean, beautiful, and offering a great atmosphere. Visitors are impressed by the meticulous upkeep of the public and open-air baths, noting their pristine condition without any trace of spider webs. Despite the somewhat older appearance of the hot spring bathhouse, guests generally find it well-maintained and comfortable. While most reviews reflect satisfaction with cleanliness, there are some remarks suggesting room cleaning might not always meet the expectations of the hotel’s rank. Overall, Zao Kokusai Hotel is recognized for delivering a clean and comfortable environment, enhancing the relaxing experience at its popular onsen facilities.

Staff
Visitors to Zao Kokusai Hotel consistently praise the hotel's staff for their exceptional service and warm hospitality. Guests frequently commend the staff for being wonderfully polite, professional, and willing to help. Despite potential language barriers, the team is noted for making significant efforts to respond to queries comprehensively. The friendliness and attentiveness of the staff stand out in reviews, with many highlighting their accommodating nature and willingness to go above and beyond to meet guests' needs. The kindness and patience shown by the staff contribute to a pleasant and memorable stay for visitors, further enhancing the overall experience at the hotel. The attentive care provided by the staff, combined with engaging interactions, reflects their dedication to creating a welcoming and comfortable environment for all guests.


No, Zao Kokusai Hotel doesn't have any pool.

No, a spa isn't available at Zao Kokusai Hotel.

No, Zao Kokusai Hotel doesn't allow dogs.

Yes, parking facilities are available at Zao Kokusai Hotel.

No, Zao Kokusai Hotel doesn't have a gym.

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