Hotel Černý Orel Žatec
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Summary of reviewsHotel Černý Orel Žatec is highly regarded for its central and convenient location, perfect for both business and leisure travelers. Situated next to the bus station and just a short walk from the train station, the hotel enables easy access to city attractions, museums and restaurants. The availability of ample, free parking further enhances its appeal. Guests appreciate the spacious and well-maintained rooms, which despite some dated elements, offer comfort and peace, contributing to restful stays.
Breakfast at the hotel generally receives favorable reviews, described as ranging from "sufficient" to "excellent," with a large selection and rich offerings. While some guests desire more variety, the personalized service and the quality of food, such as the delicious ham and eggs, are well-praised. Dinner experiences, though mixed due to the occasional unavailability of the hotel restaurant, are noted for their excellence when operational with mentions of a Sushi Bar adding a pleasant twist to dining options.
The hotel's rooms are consistently spacious, clean and well equipped, often featuring stunning views of the hop tower. Minor improvements could be made, particularly with some aging furniture and small bathroom issues, but the overall ambiance remains positive with a blend of historical charm and modern comfort, bolstered by the added convenience of parking.
Cleanliness is a strong point with the majority of guests finding the rooms and facilities well-kept and comfortable. A few minor issues like stains and worn-out elements do crop up but are generally exceptions rather than the norm.
The staff at Hotel Černý Orel Žatec are frequently highlighted for their friendliness and helpfulness, making guests feel welcomed and well-supported. Though there are occasional reports of less ideal service, the receptionists and other personnel's overall demeanor contribute significantly to a pleasant stay experience.
Parking facilities add a layer of convenience with ample, secure and monitored spaces available for guests. This feature is particularly appreciated given the hotel's central location.
Feedback on the beds is mixed with some guests finding them excellent and comfortable, while others feel they are too hard or saggy. Despite these varied opinions, the hotel's overall cleanliness and good breakfast contribute to a generally positive stay for many guests.
Categories
Breakfast at the hotel generally receives favorable reviews, described as ranging from "sufficient" to "excellent," with a large selection and rich offerings. While some guests desire more variety, the personalized service and the quality of food, such as the delicious ham and eggs, are well-praised. Dinner experiences, though mixed due to the occasional unavailability of the hotel restaurant, are noted for their excellence when operational with mentions of a Sushi Bar adding a pleasant twist to dining options.
The hotel's rooms are consistently spacious, clean and well equipped, often featuring stunning views of the hop tower. Minor improvements could be made, particularly with some aging furniture and small bathroom issues, but the overall ambiance remains positive with a blend of historical charm and modern comfort, bolstered by the added convenience of parking.
Cleanliness is a strong point with the majority of guests finding the rooms and facilities well-kept and comfortable. A few minor issues like stains and worn-out elements do crop up but are generally exceptions rather than the norm.
The staff at Hotel Černý Orel Žatec are frequently highlighted for their friendliness and helpfulness, making guests feel welcomed and well-supported. Though there are occasional reports of less ideal service, the receptionists and other personnel's overall demeanor contribute significantly to a pleasant stay experience.
Parking facilities add a layer of convenience with ample, secure and monitored spaces available for guests. This feature is particularly appreciated given the hotel's central location.
Feedback on the beds is mixed with some guests finding them excellent and comfortable, while others feel they are too hard or saggy. Despite these varied opinions, the hotel's overall cleanliness and good breakfast contribute to a generally positive stay for many guests.
Hotel for Adults Only
Similar to Caramell, this hotel, although not exclusively adult-only, may offer a quieter and more sophisticated environment conducive to relaxation. Its features and services could cater to adult preferences.
Business Hotel
Hotel with Parking
3-Star Hotel
Guest Reviews
Hotel Černý Orel Žatec boasts an enviable central location, making it a prime choice for both business and leisure travelers. Situated right next to the bus station and a mere 20-minute walk from the train station, the hotel is ideally positioned in the heart of the city, offering convenient access to various city attractions, museums and restaurants. Guests find the location perfect for exploring both the city and the surrounding area, including local castles.
The hotel provides ample and comfortable free parking, a rarity in such a central spot, which enhances its appeal. The building itself is impressive and features well-maintained, spacious rooms with amenities such as a vestibule. Despite its centrality, the surroundings are described as peaceful, allowing for a restful stay.
Additionally, the hotel's proximity to the bus station makes it easy for guests to explore further afield and discover the rich history and culture of Žatec and its environs. Overall, the accommodating location, coupled with the architectural charm and convenient facilities, earns the hotel high praise from visitors.
Guests have mixed opinions about the breakfast at Hotel Černý Orel Žatec, but many lean towards a positive experience. Descriptions vary from "sufficient" to "excellent," with several noting a "large selection" and "rich breakfast." The breakfast also spans a convenient timeframe from 7:00 am to 10:00 am and is included in the accommodation price, enhancing its value for money.
The personalized service stands out, particularly with staff members praised for their attentiveness, like the woman who cooked "delicious ham and eggs." However, some guests felt the selection could be more diverse with a few mentioning the options were "modest" or "monotonous."
While the quality is typically characterized as "good" and "very good," there are mentions of "standard" or "average" experiences tempered with minor criticisms such as "soluble coffee" and a desire for more variety. Still, many appreciated the efforts with phrases like "wonderful breakfast," "perfect breakfast," and "breakfast was amazing" reflecting an overall satisfactory dining start to their day.
The dining experience at Hotel Černý Orel Žatec has garnered varied feedback from guests. While some reviews noted the absence of an operational restaurant within the hotel, diners have also highlighted positive aspects when the dining options were available. Guests have praised the restaurant for its excellent dinners and tasteful dishes. Additionally, there is a mention of a Sushi Bar restaurant that contributes to the hotel's dining experience. The hotel also benefits from a pleasant check-in experience with German-speaking staff and is situated in a city known for its enjoyable walks.
Hotel Černý Orel Žatec boasts an array of spacious, clean and well-equipped rooms, many of which offer stunning views of the hop tower. The rooms are generally large and comfortable, featuring a pleasant atmosphere and decent equipment. Despite the furniture and some room elements showing signs of age, the cleanliness and coziness stand out, making the rooms feel inviting. Some rooms even come with small kitchens, adding to their convenience.
The hotel accommodates larger suggestions, ensuring guest comfort, though a few details like improperly sealing shower curtains and small bathrooms could use improvement. While some of the decor may seem a bit outdated, the overall experience of staying in a grand, beautifully designed and comfortable room remains positive, enhanced by the added benefit of free parking. The overall ambiance of the rooms at Hotel Černý Orel Žatec is ideal for those seeking a blend of historical charm and practical comfort.
Hotel Černý Orel Žatec has received mixed feedback regarding its beds. Some guests appreciated the excellent, terrific beds and comfortable mattresses, stating they slept very well. However, others found the beds hard, saggy and uncomfortable with some referring to them as "boards" with a foam pad. There were also comments about outdated room furnishings and flat pillows. Despite these varying opinions on bedding comfort, the hotel is noted for its cleanliness and good breakfast, contributing to an overall positive stay for many guests.
Hotel Černý Orel Žatec receives positive remarks for its cleanliness with many guests noting the accommodation and rooms as very clean, comfortable and well-kept. The bathrooms, although described as simple and sometimes small, are generally seen as sufficient and clean. However, some guests feel that cleanliness has room for improvement, citing instances such as stains on walls, worn-out showers and torn curtains. Despite these occasional shortcomings, the overall feedback highlights a satisfying level of hygiene throughout the hotel.
The staff at Hotel Černý Orel Žatec consistently receive high praise for their friendliness and helpfulness. Guests frequently mention the accommodating and supportive nature of the personnel, highlighting their willingness to assist with any needs. The receptionists, in particular, are often noted for their warmth and ability to communicate effectively with one receptionist even speaking German to assist guests. Specifically, interactions with a very friendly lady receptionist and a commendable male receptionist have left positive impressions on visitors.
Despite the overwhelmingly positive feedback, a few guests reported instances where staff behavior was less than ideal, mentioning unfriendly or indifferent attitudes from some members, including issues with the night receptionist. However, these instances appear to be exceptions rather than the norm.
Overall, the kind and helpful nature of the staff contributes significantly to the pleasant experience at Hotel Černý Orel Žatec, ensuring that most guests feel welcomed and well-taken care of during their stay.
Hotel Černý Orel Žatec offers convenient parking options for its guests. Free parking is available with some spots located right in front of the hotel and others nearby, including a protected area outside the bus station. The hotel also provides a free secure parking area, monitored by cameras, ensuring the safety of guests' vehicles. Ample parking spaces make it easy for visitors to find a spot, adding to the overall convenience of their stay.
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Location
The hotel provides ample and comfortable free parking, a rarity in such a central spot, which enhances its appeal. The building itself is impressive and features well-maintained, spacious rooms with amenities such as a vestibule. Despite its centrality, the surroundings are described as peaceful, allowing for a restful stay.
Additionally, the hotel's proximity to the bus station makes it easy for guests to explore further afield and discover the rich history and culture of Žatec and its environs. Overall, the accommodating location, coupled with the architectural charm and convenient facilities, earns the hotel high praise from visitors.
Breakfast
The personalized service stands out, particularly with staff members praised for their attentiveness, like the woman who cooked "delicious ham and eggs." However, some guests felt the selection could be more diverse with a few mentioning the options were "modest" or "monotonous."
While the quality is typically characterized as "good" and "very good," there are mentions of "standard" or "average" experiences tempered with minor criticisms such as "soluble coffee" and a desire for more variety. Still, many appreciated the efforts with phrases like "wonderful breakfast," "perfect breakfast," and "breakfast was amazing" reflecting an overall satisfactory dining start to their day.
Dinner
Rooms
The hotel accommodates larger suggestions, ensuring guest comfort, though a few details like improperly sealing shower curtains and small bathrooms could use improvement. While some of the decor may seem a bit outdated, the overall experience of staying in a grand, beautifully designed and comfortable room remains positive, enhanced by the added benefit of free parking. The overall ambiance of the rooms at Hotel Černý Orel Žatec is ideal for those seeking a blend of historical charm and practical comfort.
Beds
Cleanliness
Staff
Despite the overwhelmingly positive feedback, a few guests reported instances where staff behavior was less than ideal, mentioning unfriendly or indifferent attitudes from some members, including issues with the night receptionist. However, these instances appear to be exceptions rather than the norm.
Overall, the kind and helpful nature of the staff contributes significantly to the pleasant experience at Hotel Černý Orel Žatec, ensuring that most guests feel welcomed and well-taken care of during their stay.
Parking
No, Hotel Černý Orel Žatec doesn't have any pool.
No, a spa isn't available at Hotel Černý Orel Žatec.
No, Hotel Černý Orel Žatec doesn't allow dogs.
Yes, parking facilities are available at Hotel Černý Orel Žatec.
No, Hotel Černý Orel Žatec doesn't have a gym.
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