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Summary of reviewsGau Shan Ching Hotel, situated in the heart of the Alishan National Scenic Area, enjoys widespread praise for its prime location. Guests appreciate its close proximity to key amenities such as the amusement park tram, train station and shopping areas. The hotel's strategic placement makes it an ideal base for exploring local attractions, especially for those keen to catch the sunrise from the park’s best vantage points.
The breakfast at Gau Shan Ching Hotel is often highlighted for its simplicity and the convenience it offers. Located a short 5 to 10-minute walk from the hotel, the vegetarian breakfast, featuring items like soy milk and steamed buns, appeals to some guests. However, there are frequent calls for improvement due to the repetitiveness, limited variety and occasional shortages of food.
Dinner typically consists of bento-style boxed meals. The Spanish-style rice has been praised, yet the overall dining experience is deemed less satisfactory with many guests finding the meals unappetizing and missing the appeal of a standard buffet. The absence of an on-site restaurant means guests usually dine in their rooms and many reviews suggest a need for significant enhancement in the food quality.
When it comes to rooms, the hotel presents a mixed experience. Its location near the train and bus stations is a major plus. However, the room sizes are often described as very small and cramped, which can be uncomfortable for those with luggage or traveling with family. Cleanliness also varies with some guests reporting clean and pleasant rooms, while others cite issues such as dust, unclean floors and poorly maintained bathrooms. Despite these concerns, the rooms are noted for their warmth and functional heating, which is beneficial in colder weather.
The level of cleanliness across the hotel is inconsistent. While some guests find it satisfactory, others have noted dirty bathrooms, unswept floors and the presence of dust and mold. Maintenance issues and a rundown appearance further detract from the overall experience, highlighting a need for improved housekeeping practices.
The staff at Gau Shan Ching Hotel receives a mixed but generally positive reception. Guests frequently commend the friendly, enthusiastic and helpful demeanor of the service staff and front desk personnel. However, there are instances of inconsistent service quality and communication challenges due to language barriers.
Opinions on the beds are diverse with some guests finding them comfortable, while others describe them as excessively hard. Cleanliness and maintenance issues, such as improperly installed comforter covers and the presence of dust mites, have also been noted. Despite these concerns, many guests appreciate the overall firmness of the beds, although additional charges for extra blankets have been a point of contention.
Overall, Gau Shan Ching Hotel offers a strategically located, basic accommodation option in Alishan with room for improvement in dining, cleanliness and customer service to meet diverse guest expectations. Show more
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Categories
Family Friendly Hotel
Hotel with Free Wi-Fi
3-Star Hotel
Room Types
Double RoomRoom with 1 double bed offers free Wi-Fi, a TV and telephone. Private bathroom includes a hot shower and hairdryer.
Please note that a boxed dinner meal is provided for free per person per stay until 12/31/2021.
Twin RoomRoom with 2 single beds offers free Wi-Fi, a TV and telephone. Private bathroom includes a hot shower and hairdryer.
Please note that a boxed dinner meal is provided for free per person per stay until 12/31/2021.
Quadruple RoomSpacious room for 4 guests, comes with free Wi-Fi, a TV and private bathroom.
Please note that a boxed dinner meal is provided for free per person per stay until 12/31/2021.
Family Room (6 Adults)Spacious room for 6 guests, comes with free Wi-Fi, a TV and private bathroom.
Please note that a boxed dinner meal is provided for free per person per stay until 12/31/2021.
Guest Reviews
6.2
Rated
Location
Nestled within the heart of Alishan National Scenic Area, Gau Shan Ching Hotel enjoys a highly praised location. Guests frequently commend its proximity to essential amenities, including the amusement park tram, train station and shopping areas. The hotel's strategic placement within the park also means that it's only a short walk from various attractions and trails, making it incredibly convenient for those eager to explore.
The location is especially advantageous for visitors aiming to catch the sunrise, offering easy access to the best vantage points within the park. Its nearness to the Alishan rail station simplifies travel logistics, while the close walking distance to restaurants and convenience stores aids in a smooth and comfortable stay. Whether visiting for adventure or relaxation, the overwhelmingly positive feedback highlights the hotel's prime geographical spot, ensuring a satisfying experience amidst the scenic beauty of Alishan.
Breakfast
The breakfast experience at Gau Shan Ching Hotel shows a mix of opinions emphasizing both the convenience and limitations of the offerings. Guests value the inclusion of a breakfast option, often served in a nearby restaurant about a 5 to 10-minute walk from the hotel. Some appreciate the simplicity and items like soy milk and steamed buns with side dishes. The breakfast being vegetarian and simple has been highlighted as a positive by some who found it satisfying and convenient for dining and transportation.
However, frequent mentions suggest considerable room for improvement. Guests note that the breakfast is repetitive, lacks variety, especially in terms of Western options and is often not hearty enough, missing elements like meat and fruit. Some guests experienced poor quality food and were disappointed with the limited selection with some arriving to find no food left. The dining environment also received criticism, being described as located away from the rooms and requiring a climb to another building for communal dining. Overall, while the breakfast is functional, many guests feel it could be enhanced to better meet diverse preferences and expectations.
Dinner
Gau Shan Ching Hotel offers a unique dining experience with their dinner service, which typically consists of bento-style boxed meals. The Spanish-style rice garners particular praise for its quality. However, the overall reception of the dinner is less favorable. Many guests feel that the meal lacks the appeal of a standard buffet and suggest that the food quality needs improvement. The boxed dinners, though included in the stay, are often described as unappetizing and just sufficient. Notably, the hotel does not have a restaurant on-site, so guests usually eat their meals in their rooms. While the inclusion of dinner and breakfast is a convenience, the general consensus indicates a need for significant enhancement in the dining offerings.
Rooms
Gau Shan Ching Hotel offers a mixed experience for travelers, particularly when it comes to room size and cleanliness. The hotel's prime advantage is its unbeatable location, just a short walk from the train and bus stations, making it an excellent base for visiting Alishan Recreational Park and exploring local attractions and dining options.
However, guests frequently remark on the very small and cramped room sizes, which can be especially inconvenient for those with luggage or staying as a pair. Even rooms intended for four people or families are noted to be surprisingly small and cramped with barely enough space to move around, much less unpack.
Cleanliness is another area where opinions diverge. While some guests found their rooms to be clean and pleasant, others noted issues such as dust, unclean floors and improperly maintained bathrooms. The comfort of the beds also received criticism with some describing them as extremely hard.
Despite the small and occasionally dusty rooms, some positives include the warm rooms with functional heating, which can be a relief in colder weather and the six-person room which provides a more spacious alternative. Ultimately, Gau Shan Ching Hotel offers basic accommodation with a strategic location but may leave some guests wanting in terms of space and housekeeping.
Beds
Gau Shan Ching Hotel offers a mixed experience when it comes to the beds. While some guests found the beds very comfortable, ensuring a restful stay, others described them as rock hard, concret-like or too hard, highlighting significant variability in comfort levels. Cleanliness seems to be well-maintained with soft beds, although issues such as improperly installed comforter covers and the presence of dust mites were noted. Guests in double rooms often found the beds too small with mattresses resembling the size of a single bed, which seemed inadequate for couples. On the positive side, the beds and pillows were described as comfortable by several guests and the overall firmness of the beds was appreciated by some. However, there were complaints about additional charges for extra blankets, suggesting the hotel's customer service could improve.
Cleanliness
Gau Shan Ching Hotel, nestled in a remote mountain area, receives mixed feedback regarding its cleanliness. While some guests find the hotel clean and comfortable, especially noting well-maintained environments in certain rooms, many suggest that overall cleanliness requires significant improvement. Common concerns highlight issues such as unswept floors, dirty bathrooms and remnants from previous guests like hair and masks. The presence of dust, mold and even cockroaches has been noted, further detracting from the experience. Additionally, the building has been described as run down with maintenance issues impacting both comfort and hygiene. Enhancements in housekeeping practices are needed to meet guest expectations consistently.
Staff
Gau Shan Ching Hotel boasts a mixed experience with its staff, characterized by both commendable and less satisfactory interactions. On the positive side, guests frequently highlight the friendly, enthusiastic and polite demeanor of the service staff and front desk personnel. Many reviews praise the staff for their professionalism, helpfulness and thoughtful management, particularly in assisting with parking spots and introducing local attractions. Several guests noted that the hotel owner and male boss at the front desk were especially kind and helpful, providing detailed explanations and even proactive communication regarding road conditions.
However, some reviews mention inconsistent experiences, especially regarding the front desk staff's demeanor, which varied from being friendly and helpful to unfriendly and unempathetic, particularly during check-out. Communication challenges were also noted due to language barriers, which sometimes made trip planning difficult. While the staff's service attitude is generally viewed positively, there were occasional mentions of inadequate service quality and poor attitude during interactions.
Overall, the staff at Gau Shan Ching Hotel is often seen as friendly and enthusiastic, though there are noted instances where service could be improved to ensure a consistently positive guest experience.
No, Gau Shan Ching Hotel doesn't have any pool.
No, a spa isn't available at Gau Shan Ching Hotel.
No, Gau Shan Ching Hotel doesn't allow dogs.
No, parking facilities aren't available at Gau Shan Ching Hotel.