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Summary of reviews'登山別館' in Alishan National Forest Park receives praise for its exceptional location near key attractions such as the Alishan train station and the visitor center, making it ideal for those looking to explore the area. Its central position provides easy access to the Alishan Tourist Service Center, local dining options and other public facilities, enhancing the overall guest experience.
The breakfast at '登山別館' is generally well received. It's typically served at a nearby partnered restaurant and features a Taiwanese-style all-you-can-eat buffet with a wide variety of mostly vegetarian options. Guests appreciate the inclusion of breakfast and the quality of service with the chance to enjoy breakfast while watching the sunrise being a notable perk.
Rooms at the hotel meet basic needs for a one-night stay. They are clean and bright with plenty of electrical outlets and essential amenities are provided. However, the hotel is quite old and outdated with no elevators for higher floors and some guests note issues such as dim lighting, noise from bathroom doors and mold in the bathroom tiles.
Cleanliness receives mixed reviews. While many guests find the rooms and bathrooms clean and appreciate amenities like heated blankets and thermoses, others report issues like spider webs, stained sheets and hairs on the bed. The absence of an elevator may also be inconvenient for elderly guests.
The staff at '登山別館' are a highlight for many guests. They are described as friendly and helpful with special mention of a notably enthusiastic front desk employee and a very friendly driver. Despite some minor staffing issues and a less-than-ideal checkout process for one guest, the staff's willingness to help contributes positively to the guest experience.
Regarding the beds, they are generally cozy and warm, equipped with heating beds and electric blankets, ensuring comfort even in cooler conditions. While some guests find the beds small or hard, the overall sentiment is that they provide a comfortable sleeping experience.
In summary, '登山別館' offers a convenient and practical stay for those visiting Alishan with its outstanding location, commendable staff and cozy bedding arrangements, despite some areas needing modernization and improved cleanliness. Show more
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Family Friendly Hotel
Small Hotel
Room Types
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. The double room features an electric kettle, parquet floors, heating, a flat-screen TV with cable channels, as well as mountain views. The unit has 1 bed.
Double Room with Mountain ViewOffering free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. The double room offers a flat-screen TV with cable channels, an electric kettle, parquet floors, heating as well as mountain views. The unit has 1 bed.
Standard Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a bath, a hairdryer and slippers. The quadruple room provides a flat-screen TV with cable channels, an electric kettle, parquet floors, heating as well as mountain views. The unit offers 2 beds.
Quadruple Room with Mountain ViewFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a hairdryer and slippers. The quadruple room features an electric kettle, parquet floors, heating, a flat-screen TV with cable channels, as well as mountain views. The unit has 2 beds.
Family RoomThe unit offers 3 beds.
Standard Double or Twin RoomThe unit offers 2 beds.
About 登山別館
License: 040
Guest Reviews
6.8
Rated
Location
登山別館 boasts an exceptional location within Alishan National Forest Park, making it an ideal choice for travelers looking to explore the area. Conveniently situated near the Alishan train station and the visitor center, this accommodation offers easy access to key attractions. Guests appreciated the short walking distance to the Alishan Tourist Service Center and the shopping street, enhancing their overall experience. The hotel's proximity to the park means that visitors can effortlessly enjoy the natural beauty of the surroundings, take the small train and avail themselves of local dining options. The accommodation area is centrally located, close to parking and public facilities, which adds to the convenience. Overall, the hotel's fantastic location is frequently praised for its accessibility, making it a practical and appealing choice for those visiting Alishan.
Breakfast
Guests at '登山別館' have various opinions on the breakfast experience. Overall, breakfast is included with the stay and is often served at a nearby partnered restaurant, such as Songge Restaurant. Many guests appreciate the Taiwanese-style all-you-can-eat breakfast buffet, noting its wide variety and mostly vegetarian options. While some guests find the breakfast to be simple or limited in choice, others describe it as delicious and of high value for money. The convenience of including breakfast and the quality of service provided are generally praised. For early risers, an opportunity to enjoy breakfast while watching the sunrise is an added perk. Despite some mixed reviews, the breakfast at '登山別館' is generally well-received for its taste and variety.
Rooms
登山別館 offers a mix of pros and cons that travelers should consider. The rooms, while small and sometimes described as super small, generally meet basic needs for a one-night stay. Guests appreciate the cleanliness and brightness with plenty of electrical outlets available. Essential amenities such as shower gel, shampoo, toothbrush and toothpaste are provided and staff members collect trash and change towels daily.
However, the hotel and its facilities are notably old and outdated with no elevator available even for higher floors. Some rooms may not match the photos presented online and there's criticism of dim lighting and noise from the bathroom door. Additionally, the bathroom facilities, particularly the tiles and grouting, are in need of better maintenance due to mold and poor ventilation.
Despite these drawbacks, 登山別館 can still be an affordable choice, especially for solo travelers who don't mind modest accommodations.
Beds
The beds at 登山別館 have garnered mixed reviews from guests. Many visitors appreciate the cozy and warm features, notably the presence of heating beds and electric blankets ensuring a comfortable night's sleep even in cooler conditions. Though some guests noted that the beds can be small, which is typical of Taiwan, others mentioned that the beds are spacious and offer a thick, warm quilt. Comfort levels vary, as some found the beds hard yet still comfortable, while a few considered the bedding uncomfortable overall. Thin pillows and instances of broken heating mattresses were also pointed out. Despite these minor drawbacks, the general sentiment leans towards a cozy and warm sleeping experience facilitated by electric and heated bedding arrangements.
Cleanliness
Nestled in a scenic location, '登山別館' receives mixed reviews regarding its cleanliness. Many guests appreciate the clean environment and find the rooms comfortable, noting that the bathroom is clean and disinfection measures are thorough. Some travelers were pleased with the heated blanket and thermos provided in the room, enhancing their stay. However, concerns were raised about the hotel's age and the outdated condition of its facilities. There are reports of spider webs in the room, stained sheets and hairs on the bed, which detract from the overall experience. Common facilities and amenities could benefit from updates and better preparation to improve guest satisfaction. While some travelers find the overall cleanliness satisfactory, others feel it falls short. The absence of a lift may also be inconvenient for elderly guests. Despite its charm, additional attention to hygiene and modernization is needed to meet visitors' expectations fully.
Staff
登山別館 boasts a commendable staff that has left a positive impression on many guests. The front desk team, including a notably enthusiastic female employee, ensures a smooth check-in and check-out process and meticulously handles practical matters such as distributing breakfast tickets. The service is described as good and any issues that arise are promptly addressed by the service personnel. Guests consistently describe the staff as very friendly and nice with the driver who provides transport services receiving special mention for his exceptionally friendly demeanor. Despite some occasional gaps in staffing presence and an isolated incident of the checkout process being less than ideal, the overall feedback highlights a willing-to-help attitude among staff members, contributing positively to the guest experience at the hotel.