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Summary of reviewsHotel Schwarzer Bär is highly praised for its central location, offering an ideal base for exploring Zittau's historic old town. Visitors appreciate being just a short walk away from the vibrant city center, markets, and key attractions, allowing easy access to the enchanting area despite its proximity to a busy road intersection.
The hotel’s breakfast experience is frequently commended, with guests enjoying a delicious and varied buffet that caters to diverse tastes. The fresh quality of the food, along with the friendly service in a clean, welcoming environment, enhances guests' mornings and leaves a lasting impression. The rustic and cozy ambiance of the hotel adds to this memorable part of their stay.
Rooms at Hotel Schwarzer Bär are noted for being cozy, clean, and functional, providing adequate amenities for a pleasant stay. Guests appreciate the comfort and warmth of the accommodations, which are complemented by a friendly, family-like setting. Despite some rooms being smaller, noisier, or a bit outdated, the level of cleanliness and welcoming atmosphere is consistently highlighted. The cleanliness extends to hygiene facilities, maintaining a spotless condition that guests value, supported by the diligent efforts of the friendly cleaning staff.
The hotel staff receive special recognition for their friendliness and helpfulness, contributing to a warm and accommodating experience. Visitors frequently emphasize their excellent service, with the team, including the owner, maintaining a superb and caring demeanor that makes guests feel well-cared for.
While the beds receive mixed reviews, with some guests finding them exceptionally comfortable, others note issues with firmness and pillow quality. Despite these occasional concerns, comfortable beds remain a positive aspect for many guests.
In summary, Hotel Schwarzer Bär offers a warm and inviting stay with its strategic location, delightful breakfast, cozy rooms, and exceptional staff service, ensuring that guests enjoy a memorable experience during their visit to Zittau. Show more
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Dog Friendly Hotel
This hotel allows pets for an extra charge. It offers free WiFi and is located in Zittau, providing a convenient base for exploring the area.
3-Star Hotel
This hotel combines a central location with comfortable accommodations, making it a practical choice for visitors to Zittau. It offers essential amenities and services suitable for a short stay.
Small Hotel
Room Types
Single RoomOffers a satellite TV.
Double RoomOffers a satellite TV.
Double RoomA seating area with a flat-screen TV, a desk and a private bathroom are provided in this double room. The unit offers 1 bed.
Guest Reviews
7.3
Good
Location
Nestled on the edge of the enchanting old town, Hotel Schwarzer Bär offers a fantastic base for exploring Zittau's historic charm. Guests frequently laud its central location, which places them mere minutes away from the vibrant city center and market, perfect for a brisk 5-minute walk. The hotel is strategically positioned, making it an ideal starting point to explore the historical buildings and other attractions of Zittau. Despite its proximity to a busy road intersection, the convenience of its central location outweighs this minor drawback for most visitors. The immediate vicinity provides easy access to the old town and city center, ensuring that key sights and activities are just a stone's throw away.
Breakfast
The breakfast experience at Hotel Schwarzer Bär consistently receives high praise from guests. The hotel's ground-floor restaurant adds to the appeal with a clean and welcoming environment. Reviewers highlight the delicious and varied breakfast options available, emphasizing the abundance and fresh quality of the food. The buffet offers a wide selection that caters to diverse tastes, ensuring something for everyone. Guests frequently note the friendly service that accompanies their morning meal, enhancing their overall experience. The rustic and cozy ambiance of the hotel perfectly complements the enjoyable breakfast, making it a memorable part of visitors' stay. With ample quantities and a sufficient selection, the breakfast is sure to satisfy guests with its versatility and taste.
Rooms
Hotel Schwarzer Bär presents a cozy and clean environment for its guests, with rooms noted for their comfort and functionality. The rooms are described as very clean and equipped adequately, providing sufficient amenities for a pleasant stay. Despite being a bit outdated, guests appreciate the overall comfort and functionality of the rooms. Several rooms are well-furnished and offer pleasant views, contributing to a positive experience. The ambiance of the hotel is often likened to a friendly, family-like setting, enhancing the welcoming feel.
However, some guests mention the rooms face challenges such as noise from the street, particularly those located at the front of the hotel. Room sizes vary, with some visitors finding them smaller than expected, especially when used as double rooms. While heating might sometimes be an issue, guests who stayed in rooms towards the courtyard enjoyed a quieter atmosphere. The lighting in some rooms might benefit from improvement to enhance the overall experience, yet the clean and tied nature of the accommodations remains a highlight.
Overall, Hotel Schwarzer Bär offers comfortable rooms that cater to various preferences while maintaining a warm and inviting atmosphere.
Beds
Hotel Schwarzer Bär offers a varied experience with its beds, as suggested by guest reviews. Many guests appreciate the comfort, noting that beds and their mattresses are very good, providing a comfortable rest during their stay. However, there are mixed sentiments, with some guests indicating that certain beds are hard or feature cheap, uncomfortable mattresses and pillows. The height of the beds might be lower than some guests are accustomed to, which has been noted alongside observations about the mattresses being unusual or reminiscent of an Eastern standard. Despite these remarks, the comfortable beds are often highlighted as a significant positive aspect of the sleeping arrangements at the hotel.
Cleanliness
Hotel Schwarzer Bär consistently garners positive feedback regarding its cleanliness. Guests frequently highlight the spotless condition of the rooms, describing them as clean and well-maintained. The hygiene facilities, including the bathrooms, also receive praise for their cleanliness. Many appreciate the efforts of the friendly cleaning staff, who ensure that the accommodation meets a satisfactory level of cleanliness. However, one area noted for improvement is the dining room, which some guests feel does not match the cleanliness standard found in other parts of the hotel. Overall, Hotel Schwarzer Bär maintains a reputation for providing a clean and comfortable environment for its guests.
Staff
Hotel Schwarzer Bär is notable for its consistently friendly and welcoming staff who are often described as very nice, helpful, and accommodating. Guests frequently highlight the excellent service provided, emphasizing the staff's flexibility and attentiveness. The hotel team, including the owner, is recognized for being super friendly and maintaining a helpful demeanor, ensuring that visitors feel well-cared for during their stay. Despite a solitary mention of less accommodation, the overwhelming sentiment remains positive due to the staff's constant efforts and superb service.
No, Hotel Schwarzer Bär doesn't have any pool.
No, a spa isn't available at Hotel Schwarzer Bär.
Yes, Hotel Schwarzer Bär welcomes dogs.
No, parking facilities aren't available at Hotel Schwarzer Bär.