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Бялата къща

Zlatograd , 24 Stefan Stambolov Street (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe hotel 'Бялата къща' earns praise for its prime location in the heart of Zlatograd's old town, offering guests easy access to key historic sites and a tranquil riverside atmosphere. The staff's friendliness and attentiveness significantly contribute to the hotel's warm and welcoming ambiance, making guests feel genuinely cared for throughout their stay. Reviewers consistently highlight the quality of the homemade breakfast, which is noted for its abundance and delicious selection, providing an authentic taste of the locale.

The spacious and comfortable rooms enhance the guest experience, with many enjoying the clean and tidy conditions. While a few reviews mention some outdated furnishings and occasional issues with cleanliness, the overall feedback regarding room comfort is positive, highlighting the tranquility and practical amenities provided.

Despite some mixed feedback regarding the beds, with variations in mattress comfort noted, the general sentiment suggests that most guests find the beds satisfactory, contributing to a restful stay. Cleanliness receives mixed comments with some guests noting areas for improvement; however, the overall well-maintained environment often results in a cozy experience for guests.

In conclusion, 'Бялата къща' stands out as a charming retreat with a welcoming atmosphere, bolstered by its excellent location, satisfying culinary offerings, and dedicated staff, fostering a delightful hospitality experience.
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Categories

Cheap Guest House

Small Guest House

3-Star Guest House

Room Types

Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Deluxe Family Room This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Twin Room with Balcony This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 3 beds.

Family Room with Balcony This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.

About Бялата къща

License: З5-2ТЧ-1ТО-2С

Guest Reviews

Location

Nestled in the heart of the old town, Бялата къща boasts a prime location that truly enhances the guest experience. Situated conveniently close to the historic center and the intriguing ethnographic complex, this hotel offers guests easy walking access to some of the city's most cherished landmarks. The serene view of the river only adds to the charming ambiance. Visitors frequently commend the staff’s friendliness, which, combined with the hotel's cleanliness and comfortable accommodations, results in a pleasant stay. The on-site restaurant is noted for its delicious food, contributing to the overall satisfaction of guests. Despite its central position, the hotel maintains a calm and quiet environment, making it a perfect retreat for those seeking a peaceful getaway. Whether one is on a short visit or revisiting for a longer stay, Бялата къща’s excellent location remains a standout feature for travelers exploring the city of Zlatograd.

Breakfast

At 'Бялата къща,' guests can enjoy a breakfast experience that consistently receives praise for its quality and taste. The breakfast is homemade, featuring real cheese and yellow cheese, adding a touch of authenticity and local flavor. Many guests highlight the delicious and generous portions, which provide an abundant start to the day. The à la carte menu offers diversity and caters to various preferences, ensuring that diners can find something to suit their tastes. Although there is a mention of limited variety at times, the overall sentiment remains positive, with reviewers appreciating the well-crafted options available.

The service at 'Бялата къща' enhances the breakfast experience further, with guests noting the politeness and attentiveness of the staff. The combination of great service, cleanliness, and a convenient location adds to the appeal of dining at the hotel. Despite minor comments on monotony and occasional wait times when fewer guests are present, breakfast at the hotel stands out as excellent value for money, drawing commendations for both its quality and affordability.

Overall, breakfast at 'Бялата къща' serves as a delightful start to the day, fostering a cozy and hospitable atmosphere that makes guests feel right at home.

Rooms

The guest reviews for 'Бялата къща' consistently highlight the spaciousness and comfort of the rooms, with several guests noting the pleasant surprise of a larger-than-expected size. The beds are generally comfortable, contributing to a restful experience, and the rooms are described as clean and tidy. Guests appreciate the quiet, secure environment, with functioning air conditioning and adequately equipped rooms. Some rooms come with wonderful balconies or terraces, enhancing the overall experience.

However, a few critiques point out areas for improvement, such as occasional issues with cleanliness and some outdated furnishings. While the bathrooms are often noted for their generous size, a few practical adjustments, like adding hooks or providing water cups, could elevate the guest experience. Additionally, the comfort of the mattresses received mixed feedback, suggesting variability across different rooms. Overall, 'Бялата къща' offers a generally enjoyable stay, with comfortable, spacious, and clean rooms forming the core of positive guest feedback.

Beds

Бялата къща offers a mixed experience when it comes to bed comfort, with several guests noting variations. While many reviews highlight the beds as comfortable, with satisfactory pillows and blankets accompanying them, there are remarks about inconsistencies in the quality of mattresses. Some guests found the mattresses too soft or worn out, with certain beds needing updates due to age or stains. Concerns also extend to sofa beds, which are noted to be less comfortable. Despite these discrepancies, the overall sentiment points to a respectable level of comfort provided by most of the beds, enhancing the overall appeal of the location.

Cleanliness

The reviews for the cleanliness at Бялата къща offer a mixed impression. Many guests commend the hotel for its clean and cozy rooms, appreciating the tidy and well-maintained environment. Some rooms are described as impeccably clean, featuring spotless bathrooms and fresh towels and bathrobes, providing a comfortable stay. The accommodating atmosphere enhances the positive experience for those who find the cleanliness to be satisfactory.

However, several reviews indicate areas for improvement. Some guests note issues such as unclean floors and bathrooms, with some mentioning a noticeable lack of hygiene in certain areas. Concerns about the cleanliness of common spaces, as well as specific issues like dusty spots under beds and old, possibly unclean furnishings, suggest that attention to detail in housekeeping may be inconsistent. Overall, there is room for improvement to ensure a consistently clean environment throughout the property.

Staff

Nestled in the heart of the Old Town, Бялата къща is renowned for its exceptional staff, frequently leaving a lasting impression on guests with their friendliness and politeness. Visitors often describe the reception staff as particularly sweet and always ready with a smile, an inviting warmth that extends throughout the team. Many guests appreciate the attentive and responsive service, feeling genuinely cared for during their stay. The owners are noted for their welcoming and hospitable nature, adding a personal touch that enhances the overall experience. This cheerful and courteous demeanor is echoed across the hotel, from the staff who serve breakfast to those ensuring the cleanliness and coziness of the rooms. This consistent kindness and the staff's dedication to making guests feel at home contribute significantly to the hotel's reputation as a charming and inviting retreat.

No, Бялата къща doesn't have any pool.

No, a spa isn't available at Бялата къща.

No, Бялата къща doesn't allow dogs.

No, parking facilities aren't available at Бялата къща.

No, Бялата къща doesn't have a gym.

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