Bastion Hotel Zoetermeer
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Summary of reviewsBastion Hotel Zoetermeer, a three-star establishment primarily catering to business travelers, offers a mix of strategic location, functional amenities and a generally positive experience. The hotel's location is praised for its convenience, especially for those needing quick access to major roads, highways and public transport hubs like Zoetermeer Oost train station. This makes it an ideal choice for business travelers and short stays, although its setting in an industrial area can be less appealing for those relying on walking or seeking scenic surroundings.
The breakfast experience receives commendation for its quality and variety with guests enjoying freshly made egg dishes and a hospitable dining atmosphere. Despite some concerns about its cost and occasional logistical hiccups, many found the offerings satisfactory and delightful. Dinner, while praised for its tasty dishes, faced consistent criticism for its limited menu, long wait times and occasional service issues. The restaurant's closure on weekends and certain weekdays adds to the inconvenience.
Rooms at the hotel are generally viewed positively for their cleanliness, spaciousness and modern amenities like Nespresso machines and small fridges. While some guests noted the occasional outdated room or minor maintenance issues, the overall consensus is that the rooms are comfortable and well-maintained. The beds, in particular, received high marks for their comfort, contributing to a restful night's sleep.
Cleanliness across the hotel sees mixed reviews. While many guests appreciated the neat and tidy rooms, others pointed out inconsistencies in housekeeping standards, especially in common areas and the restaurant. Nevertheless, the hotel's efforts to maintain a clean environment are recognized and valued by many.
The staff at Bastion Hotel Zoetermeer are frequently praised for their friendliness and helpfulness with special mentions for standout employees. Despite some sporadic lapses in service quality, the general sentiment is that the staff's warm and accommodating nature enhances the overall guest experience.
Parking at the hotel is a significant advantage with guests appreciating the free, secure and ample parking options available. Though the parking facility can occasionally become crowded or present maneuvering challenges, the secure and private parking spaces are a solid positive aspect.
The hotel's WiFi service, however, receives more negative feedback than positive with many guests experiencing connectivity issues and inconsistent performance.
Overall, Bastion Hotel Zoetermeer provides a satisfactory and comfortable stay for business travelers and short-term guests, offering essential amenities and a helpful, friendly staff. While some areas like WiFi and dinner service could see improvement, the hotel's strategic location, comfortable beds and secure parking contribute to a generally positive experience.
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The breakfast experience receives commendation for its quality and variety with guests enjoying freshly made egg dishes and a hospitable dining atmosphere. Despite some concerns about its cost and occasional logistical hiccups, many found the offerings satisfactory and delightful. Dinner, while praised for its tasty dishes, faced consistent criticism for its limited menu, long wait times and occasional service issues. The restaurant's closure on weekends and certain weekdays adds to the inconvenience.
Rooms at the hotel are generally viewed positively for their cleanliness, spaciousness and modern amenities like Nespresso machines and small fridges. While some guests noted the occasional outdated room or minor maintenance issues, the overall consensus is that the rooms are comfortable and well-maintained. The beds, in particular, received high marks for their comfort, contributing to a restful night's sleep.
Cleanliness across the hotel sees mixed reviews. While many guests appreciated the neat and tidy rooms, others pointed out inconsistencies in housekeeping standards, especially in common areas and the restaurant. Nevertheless, the hotel's efforts to maintain a clean environment are recognized and valued by many.
The staff at Bastion Hotel Zoetermeer are frequently praised for their friendliness and helpfulness with special mentions for standout employees. Despite some sporadic lapses in service quality, the general sentiment is that the staff's warm and accommodating nature enhances the overall guest experience.
Parking at the hotel is a significant advantage with guests appreciating the free, secure and ample parking options available. Though the parking facility can occasionally become crowded or present maneuvering challenges, the secure and private parking spaces are a solid positive aspect.
The hotel's WiFi service, however, receives more negative feedback than positive with many guests experiencing connectivity issues and inconsistent performance.
Overall, Bastion Hotel Zoetermeer provides a satisfactory and comfortable stay for business travelers and short-term guests, offering essential amenities and a helpful, friendly staff. While some areas like WiFi and dinner service could see improvement, the hotel's strategic location, comfortable beds and secure parking contribute to a generally positive experience.
Hotel with EV Charging Stations
Bastion Hotel Zoetermeer features an electric car charging station on site, providing a charging option for electric vehicles.
Hotel with Parking
EV charging stations
3-Star Hotel
Guest Reviews
The Bastion Hotel Zoetermeer enjoys mixed reviews regarding its location with several guests highlighting its strategic position for various practical purposes. It's favorably situated for those needing quick access to major roads and highways, making it an excellent choice for business travelers or those with work appointments nearby. The hotel is also conveniently located for quick travel to destinations such as Schiphol Airport, major cities like The Hague and tourist attractions such as Keukenhof and Rotterdam. Its proximity to Zoetermeer Oost train station offers good transport connections in multiple directions.
However, some reviewers noted that the location might pose challenges for those relying on walking or public transportation due to its setting in an industrial area, described by some as impersonal and unattractive. The presence of nearby train tracks and a McDonald's adds to its convenience for drivers but contributes to a noisy environment. Despite these drawbacks, many found the location approachable by car, offering ample parking and easy highway access. Overall, Bastion Hotel Zoetermeer appears to cater well to business travelers and short stays rather than those seeking a scenic or central city location.
Bastion Hotel Zoetermeer receives generally positive feedback for its breakfast, which is often described as good, delicious and even excellent. Guests have enjoyed the fresh egg dishes, particularly the made-to-order omelets and appreciate the friendly and hospitable egg cook. The breakfast buffet offers a varied selection, including tasty chocolate croissants and a rich assortment of options, although some guests felt the choices could be more extensive for the price.
While the quality of breakfast is often praised, comments on its value raise some concerns. Multiple reviews mention the high cost relative to the selection provided with some guests noting that the breakfast could be more exclusive or diverse. There was also some mention of a lack of key items such as salmon, scrambled eggs or bacon on certain days.
Logistical complaints include the early cut-off time of 9:00 am for breakfast on weekdays and occasional moments when items were not replenished promptly. Despite these occasional drawbacks, many guests found the breakfast experience to be overall satisfactory, enjoying the well-prepared and plentiful offerings.
The dinner experience at Bastion Hotel Zoetermeer has received mixed reviews from guests who appreciate the good, although limited, food options. Guests have praised the delicious meals both at dinner and breakfast, highlighting the quality of the dishes served. However, there were consistent remarks about the limited variety on the dinner menu and at times the lack of options was found to be disappointing.
Service at the restaurant has faced criticism with some diners experiencing long wait times, up to two hours on occasion and others encountering poor service or closed restaurants without prior notice. Additionally, a few guests mentioned issues with cleanliness and presentation, from dirty glasses to underwhelming plating, which in some cases did not align with the meal prices.
Adding to the inconvenience, the restaurant's closure on weekends and certain weekdays left some travelers searching for alternative dining options. Despite these concerns, those who managed to dine in generally found the food tasty and satisfactory with dishes like the on-site prepared omelets and simple meals such as satay with fries earning positive feedback.
Overall, while the quality of the food can be commendable, better service consistency and clearer communication regarding restaurant hours could greatly enhance the dining experience at Bastion Hotel Zoetermeer.
Bastion Hotel Zoetermeer offers a range of room experiences, predominantly noted for their cleanliness and spaciousness. Guests frequently highlight the rooms as being generally clean and well-maintained with modern and stylish décor. Many rave about the spaciousness and comfort, including amenities such as Nespresso machines and small fridges. The beds tend to be comfortable with some describing them as delicious beds.
However, there are occasional mentions of smaller rooms and bathrooms with some bathrooms being described as too tight or dark. Lighting in the rooms can be insufficient, contributing to a darker ambiance. Some guests also found their rooms outdated and noticed maintenance issues, like broken curtains or non-functional coffee machines.
Certain rooms have been critiqued for their proximity to noisy areas, such as train tracks or smoking terraces, leading to disturbances. Cleanliness is generally high, though a few guests reported issues with dust and remnants from previous occupants. Despite these concerns, the overall consensus is that the rooms are comfortable, reasonably priced and equipped with everything necessary for a pleasant stay. The hotel's secure parking and the availability of air conditioning are additional advantages often appreciated by guests.
The reviews for the beds at Bastion Hotel Zoetermeer present a generally positive picture. Guests frequently highlighted the comfort of the beds, noting that they slept well and found the mattresses to be of good quality. Many mentioned that the beds were very comfortable with some even describing them as wonderful, lovely or delicious. The king-size beds received particular praise for their size and firmness, adding to the sense of a restful night's sleep.
However, there are some mixed opinions. A few guests found the beds too soft or too narrow and some mentioned that the pillows were either too thick or too thin. Additionally, there were remarks about the beds sliding apart quickly and some inconsistencies in comfort levels among different beds. Despite these minor drawbacks, the general consensus leans towards a positive experience with the bedding, as most guests appreciated the cleanliness and comfort provided.
Bastion Hotel Zoetermeer has received mixed feedback regarding its cleanliness with guests generally highlighting both positive and areas that need improvement. On the brighter side, numerous reviews emphasize that the rooms are clean and tidy with several guests noting the neat and comfortable ambiance. Descriptions such as "clean and professional team," "nice room, clean and tidy," and "neat, clean, correct and warm" are quite common, indicating that many guests were satisfied with the cleanliness of their rooms.
However, there are frequent mentions of shortcomings that suggest inconsistencies in the hotel’s housekeeping standards. Guests pointed out issues like dusty windows, dirty nightstands and floors that were not properly cleaned, sometimes even mentioning specific problems such as stains on furniture, rust on bathroom fixtures and cobwebs on windows. Several reviews mention that cleanliness in the restaurant was below standard and housekeeping services were described as poor by a few guests with rooms not being refreshed daily and cleaning that could be much improved.
There were observations of an overall lack of cleanliness in shared spaces, including overflowing ashtrays, full trash bins and a generally dirty entrance area. Some guests reported practical issues like small and impractical shower areas, stuffy hallways and noisy environments due to shifting furniture and noises from adjoining rooms.
In summary, while Bastion Hotel Zoetermeer has a number of attributes in terms of cleanliness that are appreciated by guests, there are notable inconsistencies that the hotel needs to address in order to provide a consistently high-standard stay. Plasticity in regular cleaning routines and attentive maintenance of both rooms and common areas would significantly enhance the guest experience.
The staff at Bastion Hotel Zoetermeer largely receive praise for their friendliness and helpfulness. Guests frequently describe the team as friendly, polite and accommodating, especially noting the exceptional service provided by Fabian, the duty manager and the night porter. The check-in process is often highlighted as rapid and efficient, complemented by a welcoming and organized reception area.
Staff members at the hotel restaurant also receive positive feedback for their friendliness and attentiveness, though a few guests mentioned that the high number of restaurant employees did not always enhance service quality. Some reviews pointed out lapses, such as occasional rudeness, forgetfulness or a lack of availability at the reception. There were mentions of certain staff members struggling with communication or appearing overwhelmed.
Overall, the hotel's staff is characterized by their intent to provide good service with many guests appreciating their warm, accommodating nature and efforts to make stays pleasant. Despite some inconsistencies, the general sentiment is that the staff at Bastion Hotel Zoetermeer are friendly, professional and committed to delivering a positive experience.
Visitors to Bastion Hotel Zoetermeer have a mixed experience when it comes to WiFi services. While some guests found the WiFi to be perfect, others faced significant connectivity issues. Complaints ranged from regularly dropped connections to not being able to access the internet for several days. There were also mentions of weak and poor signals with some guests unable to log into the secure network or work effectively due to the bad WiFi. Overall, the WiFi performance appears to be inconsistent with more negative than positive feedback.
Bastion Hotel Zoetermeer offers a range of parking options praised by many guests. The most appreciated feature is the free parking available both on-site and nearby. The hotel provides a secure and private parking facility with guests feeling at ease thanks to the locked and shielded spaces, particularly in the evening. There are ample parking spots, making it fairly easy to park and the spacious, well-secured area behind a gate adds an extra layer of convenience and safety.
However, the lot is known to be small and occasionally narrow, necessitating good driving skills to maneuver effectively. At times, the parking facility can become crowded and there have been instances when the hotel parking was full. Additionally, some guests noted difficulties accessing the garage due to a malfunctioning gate. Despite these occasional drawbacks, the overall sentiment regarding parking is positive with the free and secure options being a significant advantage for travelers.
The Bastion Hotel Zoetermeer is a three-star establishment catering primarily to business travelers, offering a functional and clean environment suitable for overnight stays. For those seeking a basic accommodation option, the hotel provides all the essential amenities without any pretentious frills. While guests acknowledge the reasonable price-performance ratio, some noted that expectations should be managed, as it doesn't offer luxurious features.
Cleanliness is generally well-regarded, despite some isolated complaints about specific areas like the buffet table's baseboard. The hotel stands out for its personal touch, positioning itself as a more intimate alternative compared to larger chains. However, the overall environment may fall short for some with several guests avoiding public areas due to substandard conditions.
While the hotel ensures a comfortable night's sleep, it has faced criticism for its price-room quality ratio and specific issues like room temperature. Nevertheless, for those on a budget or in need of a straightforward place to stay, the Bastion Hotel Zoetermeer offers a blend of essential comforts and friendly pricing that many find satisfactory.
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Location
However, some reviewers noted that the location might pose challenges for those relying on walking or public transportation due to its setting in an industrial area, described by some as impersonal and unattractive. The presence of nearby train tracks and a McDonald's adds to its convenience for drivers but contributes to a noisy environment. Despite these drawbacks, many found the location approachable by car, offering ample parking and easy highway access. Overall, Bastion Hotel Zoetermeer appears to cater well to business travelers and short stays rather than those seeking a scenic or central city location.
Breakfast
While the quality of breakfast is often praised, comments on its value raise some concerns. Multiple reviews mention the high cost relative to the selection provided with some guests noting that the breakfast could be more exclusive or diverse. There was also some mention of a lack of key items such as salmon, scrambled eggs or bacon on certain days.
Logistical complaints include the early cut-off time of 9:00 am for breakfast on weekdays and occasional moments when items were not replenished promptly. Despite these occasional drawbacks, many guests found the breakfast experience to be overall satisfactory, enjoying the well-prepared and plentiful offerings.
Dinner
Service at the restaurant has faced criticism with some diners experiencing long wait times, up to two hours on occasion and others encountering poor service or closed restaurants without prior notice. Additionally, a few guests mentioned issues with cleanliness and presentation, from dirty glasses to underwhelming plating, which in some cases did not align with the meal prices.
Adding to the inconvenience, the restaurant's closure on weekends and certain weekdays left some travelers searching for alternative dining options. Despite these concerns, those who managed to dine in generally found the food tasty and satisfactory with dishes like the on-site prepared omelets and simple meals such as satay with fries earning positive feedback.
Overall, while the quality of the food can be commendable, better service consistency and clearer communication regarding restaurant hours could greatly enhance the dining experience at Bastion Hotel Zoetermeer.
Rooms
However, there are occasional mentions of smaller rooms and bathrooms with some bathrooms being described as too tight or dark. Lighting in the rooms can be insufficient, contributing to a darker ambiance. Some guests also found their rooms outdated and noticed maintenance issues, like broken curtains or non-functional coffee machines.
Certain rooms have been critiqued for their proximity to noisy areas, such as train tracks or smoking terraces, leading to disturbances. Cleanliness is generally high, though a few guests reported issues with dust and remnants from previous occupants. Despite these concerns, the overall consensus is that the rooms are comfortable, reasonably priced and equipped with everything necessary for a pleasant stay. The hotel's secure parking and the availability of air conditioning are additional advantages often appreciated by guests.
Beds
However, there are some mixed opinions. A few guests found the beds too soft or too narrow and some mentioned that the pillows were either too thick or too thin. Additionally, there were remarks about the beds sliding apart quickly and some inconsistencies in comfort levels among different beds. Despite these minor drawbacks, the general consensus leans towards a positive experience with the bedding, as most guests appreciated the cleanliness and comfort provided.
Cleanliness
However, there are frequent mentions of shortcomings that suggest inconsistencies in the hotel’s housekeeping standards. Guests pointed out issues like dusty windows, dirty nightstands and floors that were not properly cleaned, sometimes even mentioning specific problems such as stains on furniture, rust on bathroom fixtures and cobwebs on windows. Several reviews mention that cleanliness in the restaurant was below standard and housekeeping services were described as poor by a few guests with rooms not being refreshed daily and cleaning that could be much improved.
There were observations of an overall lack of cleanliness in shared spaces, including overflowing ashtrays, full trash bins and a generally dirty entrance area. Some guests reported practical issues like small and impractical shower areas, stuffy hallways and noisy environments due to shifting furniture and noises from adjoining rooms.
In summary, while Bastion Hotel Zoetermeer has a number of attributes in terms of cleanliness that are appreciated by guests, there are notable inconsistencies that the hotel needs to address in order to provide a consistently high-standard stay. Plasticity in regular cleaning routines and attentive maintenance of both rooms and common areas would significantly enhance the guest experience.
Staff
Staff members at the hotel restaurant also receive positive feedback for their friendliness and attentiveness, though a few guests mentioned that the high number of restaurant employees did not always enhance service quality. Some reviews pointed out lapses, such as occasional rudeness, forgetfulness or a lack of availability at the reception. There were mentions of certain staff members struggling with communication or appearing overwhelmed.
Overall, the hotel's staff is characterized by their intent to provide good service with many guests appreciating their warm, accommodating nature and efforts to make stays pleasant. Despite some inconsistencies, the general sentiment is that the staff at Bastion Hotel Zoetermeer are friendly, professional and committed to delivering a positive experience.
Wi-Fi
Parking
However, the lot is known to be small and occasionally narrow, necessitating good driving skills to maneuver effectively. At times, the parking facility can become crowded and there have been instances when the hotel parking was full. Additionally, some guests noted difficulties accessing the garage due to a malfunctioning gate. Despite these occasional drawbacks, the overall sentiment regarding parking is positive with the free and secure options being a significant advantage for travelers.
3 Star
Cleanliness is generally well-regarded, despite some isolated complaints about specific areas like the buffet table's baseboard. The hotel stands out for its personal touch, positioning itself as a more intimate alternative compared to larger chains. However, the overall environment may fall short for some with several guests avoiding public areas due to substandard conditions.
While the hotel ensures a comfortable night's sleep, it has faced criticism for its price-room quality ratio and specific issues like room temperature. Nevertheless, for those on a budget or in need of a straightforward place to stay, the Bastion Hotel Zoetermeer offers a blend of essential comforts and friendly pricing that many find satisfactory.
No, Bastion Hotel Zoetermeer doesn't have any pool.
No, a spa isn't available at Bastion Hotel Zoetermeer.
No, Bastion Hotel Zoetermeer doesn't allow dogs.
Yes, parking facilities are available at Bastion Hotel Zoetermeer.
No, Bastion Hotel Zoetermeer doesn't have a gym.
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