Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Zwartewater receives high praise from guests, especially for its exceptional location by a serene waterway, perfectly balancing tranquility with accessibility to local attractions like Giethoorn and Zwolle. The picturesque setting is enhanced by spacious, well-maintained rooms, many of which feature balconies or terraces offering stunning water views. The hotel is a haven for nature enthusiasts and adventure seekers, providing an excellent environment for cycling and other outdoor activities.
The breakfast experience at Hotel Zwartewater is frequently highlighted as a standout feature with guests appreciating the extensive variety and freshness of the offerings. The bright and tidy breakfast room, complemented by breathtaking views and live cooking stations, adds to the positive dining experience. The hotel’s dinner options also impress, especially at Restaurant Frank, noted for its delicious cuisine and beautiful terrace views. Guests enjoy both à la carte dining and themed buffet events, underlining the quality and service provided.
The rooms are described as large, bright and clean with stunning river views enhancing the overall pleasant stay. While some areas of the hotel could benefit from updates, particularly the older rooms and bathrooms, the general standard of cleanliness remains high, largely due to the diligent housekeeping staff.
The staff at Hotel Zwartewater is often commended for their professionalism and warmth. Both the reception and restaurant teams are noted for their friendliness and attentive service, ensuring guests feel welcomed and well-cared for throughout their stay. Though there are occasional mentions of variability in service, the overall sentiment is overwhelmingly positive.
The pool facility, when available, is appreciated for its good temperature and spaciousness, adding a pleasant surprise to the guest experience. However, it’s important to note that the pool and sauna are sometimes closed, impacting guest satisfaction.
As a family-friendly establishment, Hotel Zwartewater excels in providing a warm and welcoming atmosphere with rooms spacious enough to accommodate families comfortably. The location and amenities make it an ideal destination for those traveling with children or pets, offering convenient, inclusive policies for both.
For business travelers, the hotel provides functional business facilities, including ample workspace in rooms and excellent bicycle storage for those combining business with leisure activities.
In terms of accessibility, the hotel is noted for being easy to reach and equipped with an elevator, though some areas, like the availability of a disabled toilet, could see improvement.
Overall, Hotel Zwartewater leaves a favorable impression with its beautiful location, excellent dining options, comfortable rooms and dedicated staff, making it a memorable destination for a wide range of travelers. Show more
Read review summaries for all categories
Categories
Accessible Hotel
This hotel is accessible for wheelchairs and disabled patrons, featuring one completely accessible hotel room and accessible toilet facilities. Restaurants, the terrace, and halls can accommodate wheelchairs, and there is wheelchair-accessible parking.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
4-Star Hotel
Room Types
Comfort Twin Room with City ViewA spacious room with box-spring beds, a writing desk, a seating area and flat-screen TV.
Please note that this room does not have air conditioning.
Comfort Twin Room with River ViewOverlooking the river, this spacious, air-conditioned room comes with free Wi-Fi.
Deluxe King RoomThe spacious double room offers air conditioning, a tea and coffee maker, a balcony with river views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Hotel Zwartewater, situated directly by a serene waterway, boasts an exceptional location that draws praise from its visitors. Guests consistently highlight the hotel's prime position, tucked away on the outskirts of Zwartluis yet conveniently close to the village center. This proximity makes it an ideal starting point for exploring nearby attractions such as Giethoorn, Zwolle and the national parks. The tranquil setting by the river is particularly celebrated, offering stunning views of the passing boats and natural surroundings. Visitors appreciate the larger, well-maintained rooms, often with balconies or terraces that overlook the beautiful water vistas—perfect for enjoying the sights over breakfast or during a relaxing afternoon.
The environment is not only picturesque but also great for cycling and other excursions, making it a favored spot for nature lovers and adventure seekers alike. Reviewers also commend the warm and welcoming atmosphere, friendly staff and high standards of cleanliness and comfort. Whether one is looking to immerse in local activities or simply unwind by the waterfront, Hotel Zwartewater's unique and gorgeous location provides an unbeatable backdrop for any visit.
Breakfast
Hotel Zwartewater consistently receives high praise for its breakfast offerings. Guests appreciate the extensive variety and generous portions, often highlighting the diverse and delicious options available. Many reviews emphasize the quality and freshness of the food with specific mentions of delicious choices and well-displayed items.
The breakfast room itself is frequently described positively, noted for its bright and tidy environment, offering breathtaking views over the water and countryside, which adds to the overall dining experience. Additionally, the presence of live cooking stations, including made-to-order omelets and fried eggs, is a particularly popular feature among guests.
The friendly and attentive staff further enhance the breakfast experience and many found it to be an excellent start to their day, especially those embarking on bike tours. Some reviews mention specific elements that could be improved, such as the freshness of certain items or the extent of variety, but overall, the sentiment remains overwhelmingly positive.
The combination of a beautiful setting, extensive and varied options and the attentive service makes breakfast at Hotel Zwartewater a highlight for many guests.
Dinner
Hotel Zwartewater is frequently praised for its dining options by visitors. The hotel boasts multiple eateries, most notably Restaurant Frank, which guests repeatedly highlight for its delicious and top-notch cuisine. Diners particularly enjoy the diverse options available, from à la carte dining to themed buffet events like Live Cooking. Patrons are treated to beautiful views, especially from the restaurant terrace overlooking the water, perfect for a relaxed meal.
Reviewers appreciate the high quality and taste of both food and service, often mentioning the exceptional breakfast and dinner offerings. The diverse facilities include the Combuys and the Galley, both offering commendable meals. Guests relish the well-prepared and delectable dishes, many speaking highly of the affordable yet delightful options available.
Although the feedback is overwhelmingly positive, a few suggest areas for improvement such as increasing variation in the menu and offering more vegetarian choices. Some experiences with service were less favorable, though these instances are outliers.
Overall, the restaurant experience at Hotel Zwartewater leaves a lasting impression with its excellent food, stunning views and great atmosphere making it a highlight for many visitors.
Rooms
Hotel Zwartewater offers a variety of room options, all known for their impressive size and cleanliness. Guests frequently highlight the spaciousness of the rooms, describing them as large, bright and comfortable. Many rooms also offer stunning views of the river, adding to the overall pleasant experience.
The cleanliness of the rooms consistently meets guest expectations with many reviews mentioning well-maintained and tidy accommodations. The newer and renovated rooms particularly stand out, featuring modern decor and updated bathrooms, ensuring comfort and contemporary appeal. Deluxe rooms, in particular, receive high marks for their beautiful renovations and ample space.
However, some areas of the hotel could benefit from updates. While many guests appreciate the charm of the older rooms, others note that the decor can feel dated. Bathrooms in some rooms also show signs of age and could use modernization. Issues such as lack of air conditioning, smelly conditions and noisy environments have been mentioned, indicating that not all areas are equally optimized for comfort.
Despite these few drawbacks, the overall impression of Hotel Zwartewater's rooms is largely positive. With their generous size, cleanliness and scenic views, the rooms provide a solid base for a comfortable stay.
Beds
Hotel Zwartewater's beds receive mixed feedback from guests, though overall impressions lean positive. Many reviewers found the beds to be comfortable and praised the quality of the bedding. Words like "great," "lovely," and "comfortable" frequently recur, highlighting a generally restful experience. Guests particularly appreciated the spacious rooms with their accompanying large and comfortable beds.
However, some guests pointed out that the mattresses could be too soft, resulting in sagging or even back pain for a few. While some praised the beds for their comfort, others mentioned that the mattresses might benefit from an upgrade, hinting at varying personal preferences in mattress firmness.
Overall, despite some criticisms about the softness of the mattresses, many guests still enjoyed a good night's sleep in Hotel Zwartewater's beds, appreciating the clean and cozy bedding provided.
Cleanliness
Hotel Zwartewater stands out for its cleanliness, consistently receiving praise for its immaculate condition. Guests repeatedly highlighted the spotless rooms and the overall tidiness of the entire hotel. Descriptions such as "very clean room," "clean hotel," and "hygienic" are prevalent, underscoring the excellent efforts of the housekeeping staff. The rooms were often described as neat, spacious and beautifully maintained. Common areas and bathrooms also met high standards of sanitation, contributing to a positive and comfortable stay. Despite a few isolated issues, such as empty soap dispensers and occasional lapses in thoroughness, the overwhelming consensus affirms that Hotel Zwartewater maintains excellent cleanliness throughout its premises.
Staff
Hotel Zwartewater’s staff frequently receives praise for their professionalism and warmth. Numerous reviews highlight that the staff is often described as very friendly, helpful and accommodating. There’s a consistent emphasis on the approachable and polite demeanor of the reception and restaurant teams, where guests felt welcomed and attended to efficiently. The level of service provided is generally considered excellent with terms like superb service and nothing too much trouble being commonly used.
Receptionists were noted to be very friendly and well-organized, contributing to a positive first impression for many guests. The hotel’s customer service also garnered commendation for being attentive and willing to assist with guests' needs. The chef at breakfast and several other team members were positively acknowledged, enhancing the overall dining experience with their attentiveness.
However, some reviews did mention occasional inconsistency with isolated references to unfriendly or uninterested staff members. Nonetheless, the overarching sentiment remains enthusiastic about the cordial and attentive nature of the hotel’s personnel, ensuring that most guests leave with a sense of satisfaction and fond memories of their stay.
Pool
Hotel Zwartewater has received varied feedback on its pool facility. Guests who experienced the pool generally found it to be a pleasant and enjoyable amenity. Many highlighted its good temperature and the spaciousness of the facility, often noting it as a nice or lovely surprise during their stay. Despite some describing it as old and dark, particularly with its blue ceiling lights, the overall sentiment towards the pool was positive. Several guests appreciated that the pool was included and free to use, enhancing their stay at the hotel. Unfortunately, it is important to note that there were periods when the pool was closed and at one point, it was indicated that the pool and sauna were no longer available. However, when operational, the pool at Hotel Zwartewater was well-received for its relaxing and refreshing qualities.
Family
Hotel Zwartewater is a family-run establishment that exudes a warm family atmosphere, making it an ideal destination for those traveling with children. The hotel is situated in a great area that's perfect for driving excursions, providing ample opportunities for family adventures. The rooms are notably spacious and designed to accommodate the needs of a family, ensuring comfort for everyone. Guests have consistently highlighted the hotel's family-friendly nature, noting it as an excellent place for the whole family to stay. The welcoming and warm environment further enhances its appeal as a top choice for families seeking a relaxing and enjoyable getaway.
Business
Hotel Zwartewater stands out as an excellent choice for business travelers. The establishment offers great business services and functional business facilities, tailored to meet the needs of professionals on the move. A large desk is available in the rooms, providing ample space for work. This makes the hotel particularly suitable for those on a business trip.
Moreover, the hotel proves to be a good starting point for leisure activities, especially bike tours. It features super bike storage and very good bicycle parking, making it convenient for guests who wish to explore the area during short trips. In essence, Hotel Zwartewater strikes a fine balance between business functionality and opportunities for short leisure activities.
Accessible
Hotel Zwartewater offers good accessibility with many guests noting it is easy to reach and conveniently located. The presence of an elevator facilitates movement within the hotel, making it accessible for all guests, including those with disabilities. However, some reviews noted the absence of a disabled toilet facility and accessibility by taxi might not be feasible. Overall, the hotel receives positive remarks for comfort and general ease of access, though certain areas might require improvements to enhance the experience for guests with specific needs.
Indoor Pool
The indoor pool at Hotel Zwartewater has received a lot of praise from guests, who describe it as a pleasant surprise and a nice feature of the hotel. Many found the swimming pool to be both enjoyable and appealing, highlighting its size and the almost infinity view as notable aspects. Access to the pool is free, adding to the overall positive experience. The pool's ambiance and amenities contribute significantly to the hotel’s appeal for those seeking a relaxing swim during their stay.
Dog Friendly
Hotel Zwartewater stands out as an exceptionally dog-friendly establishment where pets are warmly welcomed and accommodated without hassle. Dogs are allowed in most areas of the hotel, including guest rooms and the dining room. This inclusive policy means guests can even bring their dogs to the breakfast room and restaurant, which many find convenient and comforting.
Travelers with pets, from small breeds like Bolonka to larger dogs, have experienced a friendly and accepting environment. The hotel’s location is also praised as a great area to drive in with dogs, adding to the overall positive experience for pet owners. Emphasizing its pet-friendly nature, Hotel Zwartewater ensures that pets are not just tolerated but genuinely welcomed, making it a comfortable stay for both humans and their furry companions.
No, Hotel Zwartewater doesn't have any pool.
No, a spa isn't available at Hotel Zwartewater.
Yes, Hotel Zwartewater welcomes dogs.
No, parking facilities aren't available at Hotel Zwartewater.