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Summary of reviewsCiti Hotel Premium Caruaru garners high praise for its strategic and convenient location in Caruaru. It is ideally situated close to major shopping centers, popular bars, dining establishments and key attractions like Pátio do Forró and São João event square, making it an excellent choice for both tourists and business travelers. Visitors highlight its central position, providing easy access to the city center and other tourist spots, which enhances its appeal.
The hotel excels in terms of cleanliness and staff friendliness, consistently receiving positive feedback for its meticulous cleanliness and well-maintained facilities. The rooms, while not particularly large, are described as comfortable, cozy and exceptionally clean, thus providing a pleasant stay. Minor issues, such as smaller bathroom sizes, occasional air conditioning problems and the presence of mosquitoes, were quickly addressed by the attentive staff.
A standout feature of Citi Hotel Premium Caruaru is its breakfast offerings, often described as excellent and diverse. The wide variety of quality breakfast items, including local specialties like made-to-order tapioca, combined with the friendly and attentive service, leaves a lasting positive impression on guests.
The staff at Citi Hotel Premium Caruaru is frequently commended for their friendliness and helpfulness. Their excellent service, especially at the reception and during breakfast, contributes significantly to the hotel's positive atmosphere. Although there are occasional minor service lapses, the overall experience is marked by the efficiency and welcoming nature of the employees.
While the WiFi experience at Citi Hotel Premium Caruaru is mixed with some guests praising its performance and others facing connectivity issues, the general sentiment towards the technological amenities remains fairly positive.
The pool, particularly the heated pool, is another highlight, providing a pleasant and relaxing experience for guests. Despite occasional heating system malfunctions, the pool area is generally well-received as a delightful amenity.
Beds in the hotel receive high ratings for their comfort with many guests appreciating the soft, cozy mattresses and the provision of cribs. This, coupled with the inviting room atmosphere, ensures a relaxing stay for visitors.
In summary, Citi Hotel Premium Caruaru is highly regarded for its strategic location, cleanliness, friendly and attentive staff, excellent breakfast, comfortable rooms and delightful pool. These elements combine to make it a superb choice for those seeking a pleasant and convenient stay in Caruaru. Show more
Read review summaries for all categories
Categories
Hotel with Swimming Pool
This hotel is equipped with a swimming pool, spa, and gym. The location on Rua Professor José Leão provides easy access to the city.
Heated Pool Outdoor Pool
Hotel with Parking
This hotel provides free self parking facilities for its guests. Parking is available on site, offering convenience for those arriving by car.
Hotel with Outdoor Pool
This 4-star hotel offers an outdoor swimming pool, fitness center, a shared lounge, and a restaurant. It features a bar and air-conditioned rooms with free WiFi. The outdoor pool is highlighted as a place to relax and soak up the sun.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Gym
4-Star Hotel
Hotel with Heated Pool
Room Types
Deluxe Double RoomThis double room features a minibar and air conditioning.
Deluxe Twin RoomThis twin room features a minibar and air conditioning.
Master SuiteThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
9.0
Excellent
Location
Situated in a strategic spot in Caruaru, Citi Hotel Premium Caruaru is praised for its excellent and convenient location. Visitors appreciate its proximity to Shopping Difusora and other shopping centers, popular bars and various dining establishments. It's an ideal choice for those visiting the federal police office or attending events at the nearby Pátio do Forró and São João event square. Guests highlight the hotel's central position, making it easy to access the city center and tourist attractions.
Additionally, the hotel receives accolades for its cleanliness, friendly staff and comfortable accommodations. Many guests also mention the good value for money, well-organized facilities and a satisfactory morning meal. With excellent services and modern amenities, Citi Hotel Premium Caruaru stands out as a superb place to stay for both tourists and business travelers.
Breakfast
Citi Hotel Premium Caruaru receives high praise for its breakfast offerings, as highlighted by numerous guest reviews. The breakfast is frequently described as excellent, fantastic and even divine, suggesting a high level of satisfaction among guests. Many reviews emphasize the variety and quality of the breakfast items with terms such as very varied, complete and plenty of options being commonly used. Guests appreciated the inclusion of unique local items like made-to-order tapioca, which adds to the breakfast's appeal.
The breakfast service is often highlighted alongside the friendliness and attentiveness of the staff, suggesting a well-rounded positive experience. Several reviews mention the breakfast in conjunction with other positive aspects of the hotel, including the excellent location, cleanliness and comfort of the rooms.
In essence, the breakfast at Citi Hotel Premium Caruaru stands out not only for its quality and variety but also for the exceptional service provided by the hotel staff, making it a memorable part of the stay for many guests.
Rooms
Citi Hotel Premium Caruaru offers comfortable and cozy accommodations with exceptional cleanliness and well-maintained rooms. Guests appreciate the very comfortable beds and super cozy atmosphere. The rooms are generally quite comfortable, albeit not very large with some guests mentioning that the bathrooms can be cramped and could benefit from being bigger. Despite these minor inconveniences, the water pressure is adequate and the showers are very good.
The hotel staff are friendly and attentive, contributing to an enjoyable stay. The rooms are described as clean with good hygiene practices. Some guests reported issues, such as the air conditioning turning off by itself, mold on the ceiling and an occasional mosquito, but these concerns were addressed promptly by the staff. Location is a strong point, as the hotel is conveniently situated.
On rare occasions, the facilities were deemed modest and breakfast options limited, although the surprise à la carte breakfast was a pleasant touch for some. The hotel is particularly praised for short stays, making it a solid choice for visitors to Caruaru looking for a clean, comfortable and well-located place to stay.
Beds
Citi Hotel Premium Caruaru receives high marks for its beds, which many guests find very comfortable. The mattresses are often described as soft and exceptionally cozy, creating a feeling of being hugged. A few remarks mention the sensation of having two single mattresses on some beds, which brought some discomfort. However, the general consensus is that the beds provide good comfort and the rooms themselves are very comfortable and spacious. Guests also appreciate the provision of cribs and the helpfulness of the staff, making stays more enjoyable. The hotel's breakfast receives positive mentions as well, complementing the comfort of the stay. Overall, the combination of comfortable beds and inviting rooms ensures a relaxing experience at the hotel.
Cleanliness
Visitors of Citi Hotel Premium Caruaru consistently highlight its exceptional standards of cleanliness. The rooms benefit from daily cleaning, creating a clean and comfortable environment for guests. Reviews often describe the hotel as very clean organized and free from allergens. Guests appreciate the meticulous attention to detail in maintaining the hotel's pristine condition, noting the impeccable cleanliness and newness of the facilities.
The hotel staff also receive high praise for their attentiveness, friendliness and helpfulness, contributing significantly to the overall positive experience. Furthermore, guests laud the comfortable, well-maintained rooms, fast elevator service and a variety of quality options available at breakfast.
Despite the overwhelmingly positive feedback, a minor drawback mentioned is the very small bathroom size. Nevertheless, the combination of cleanliness, comfort, good air conditioning and excellent service makes Citi Hotel Premium Caruaru a highly recommended choice for travelers seeking a pleasant and safe stay.
Staff
Citi Hotel Premium Caruaru boasts a well-trained and attentive staff, consistently receiving praise for their friendliness and helpfulness. Guests frequently highlight the excellent service provided by the team, noting that the reception service is particularly commendable. The hotel staff is described as extremely friendly, courteous and always ready to assist, ensuring a pleasant stay for visitors. The breakfast service also stands out with numerous options and attentive staff enhancing the dining experience. While there are occasional mentions of minor service issues, such as a lack of staff affecting table cleaning or a desire for more cordial interactions, overall, the efficiency and welcoming nature of the hotel's employees leave a positive impression on guests.
Wi-Fi
The WiFi experience at Citi Hotel Premium Caruaru appears to be mixed. Positive remarks highlight the availability of WiFi with a very good signal, great internet and consistent performance across rooms. Some guests mentioned that everything worked seamlessly, including the WiFi. However, several reviews also note issues such as irregular internet, periods when the internet was unavailable and weak or insufficient WiFi signals, particularly in individual rooms. The overall impression suggests that while many guests had a satisfactory experience with the WiFi, others encountered significant connectivity problems.
Pool
Citi Hotel Premium Caruaru boasts a variety of pool features highly praised by guests. Visitors frequently highlight the pleasant and clean heated pool, which enhances the overall stay. The heated pool, in particular, is appreciated for making the environment cozier and more comfortable. Some guests also mentioned an attached hot tub, adding to the relaxation options available. However, there was some feedback indicating occasional issues with the heating system. Despite this, the pool area generally leaves a positive impression and is considered a delightful amenity of the hotel.
Yes, Citi Hotel Premium Caruaru has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Citi Hotel Premium Caruaru.
No, Citi Hotel Premium Caruaru doesn't allow dogs.
Yes, parking facilities are available at Citi Hotel Premium Caruaru.