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Summary of reviewsDomus Mater Hotel enjoys an excellent reputation among guests for its balance of accessibility and tranquility. Located in a serene environment with a picturesque garden, it offers easy access to Kraków's vibrant city life while maintaining a peaceful atmosphere. Convenient public transport and private parking enhance its appeal, making it an attractive choice for city explorers and those seeking a quiet retreat. Guests particularly praise the hotel's varied and high-quality buffet breakfast, citing it as a highlight of their stay.
Room cleanliness is a notable strength, with guests appreciating the impeccable hygiene standards and well-equipped spaces. The hotel caters efficiently to families, offering spacious accommodations with thoughtful arrangements, and features a popular children's play corner. Domus Mater also stands out for its friendly and helpful staff, known for their professionalism and warm hospitality, which significantly contributes to a welcoming guest experience.
Although the beds receive mixed reviews, with comments on firmness and comfort variability, the overall sleeping experience is regarded as satisfactory. Parking facilities, both free and secured, impress guests with their security and convenience—an added benefit in a European setting where such amenities are less common. Domus Mater Hotel's atmosphere and offerings make it a preferred choice for families and individual travelers seeking a pleasant, comfortable, and relaxing stay in Kraków. Show more
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Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Twin RoomAmodernly furnished room that features a bathroom with a shower and a hairdryer.
Family StudioProviding free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The studio features parquet floors, a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker as well as an inner courtyard view. The unit offers 4 beds.
Superior SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.
Standard Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features soundproof walls, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Nestled in a serene and picturesque setting, Domus Mater Hotel boasts a location that strikes a perfect balance between accessible urban amenities and tranquil seclusion. Situated within a large garden, the hotel offers a peaceful retreat, yet it remains close to the vibrant center of Kraków. The proximity to tram and bus stops ensures excellent connectivity to the city center and other key attractions like the Tauron Arena. Guests appreciate the convenient access to public transport, making it easy to explore the city's offerings while enjoying the calm and safety of the hotel's surroundings. Additionally, the area is noted for its quiet atmosphere, contributing to a relaxing stay. The presence of private parking adds to the convenience for those traveling by car. Located a short distance from a grocery store and a local church, Domus Mater Hotel provides easy access to essential services for its visitors. Clean, comfortable accommodations and a delightful breakfast further enhance the experience, making this hotel a favored choice for those seeking both closeness to urban life and a peaceful environment.
Breakfast
At Domus Mater Hotel, breakfast seems to be the standout feature, consistently receiving praise for its quality and variety. Guests can expect a hearty and delicious buffet-style breakfast, with a wide selection of dishes to suit all tastes. The breakfast menu is diverse and extensive, often described as above average and exceptional in terms of both taste and presentation. Fresh products play a key role, contributing to the overall high quality of the meals offered. Guests appreciate the rich spread and the beautiful presentation of dishes, which enhances the dining experience. Although the lunch portions are noted to be on the smaller side, the breakfast compensates with its abundant offerings. The pleasant atmosphere and excellent service make breakfast a thoroughly enjoyable start to the day. While occasionally there are queues, the overall experience remains largely positive, with the breakfast being considered a major highlight of the hotel stay.
Rooms
The Domus Mater Hotel offers an inviting experience with rooms largely praised for their cleanliness and comfort. Guests appreciate the ample space available in the apartments, with several comments highlighting the spaciousness and pleasant ambiance of these areas. The accommodation often exceeds expectations, especially in the two-room arrangement for families, providing comfortable beds and sufficient space for personal belongings.
The hotel's location and parking facilities receive positive notes, ensuring convenience for travelers. However, the size of the standard rooms varies, with some guests noting that the rooms can feel small or even claustrophobic due to specific architectural features. Despite this, the rooms maintain a reputation for being spotlessly clean and well-equipped, with renovated interiors enhancing their appeal.
Soundproofing and well-organized amenities add to the comfort, though some services like room cleaning are available only upon request. Overall, Domus Mater Hotel delivers a stay that combines strategic location, cleanliness, and comfort, making it a competitive choice for both families and individual travelers.
Beds
Domus Mater Hotel offers a mixed experience when it comes to their beds. Guests generally find the beds to be small yet comfortable, although some have noted that the comfort is adequate but not outstanding. Several guests mentioned that the mattresses were quite firm, which some found favorable, particularly those around 78kg, while others felt the beds were too hard or the mattresses too old. A few reviewers pointed out that the mattresses have a plastic protective cover, which may contribute to a different sleeping experience. Creaking beds have been a concern for some guests, and there are comments about springs being felt through the mattresses. Taller guests might find the beds a bit short for their liking. Overall, while there are a few positive mentions, experiences vary widely, suggesting room for improvement in bed comfort at the hotel.
Cleanliness
Domus Mater Hotel exudes an impeccable standard of cleanliness that is consistently recognized by its guests. The environment is neatly maintained, offering spotless rooms and sterile cleanliness throughout the hotel—a testament to the meticulous attention to hygiene. Visitors frequently remark on the tidy and serene atmosphere that fosters a sense of peace and comfort. The rooms are not only very clean but also well-equipped, ensuring guests have everything they need for a pleasant stay. The hotel’s dedication to cleanliness extends to common areas, where cleanliness is upheld to a high level. Crisp linen and regularly replenished cleaning supplies contribute to the overall sanitary setting. Adding to the experience is the friendly and helpful staff, who ensure the hotel's pristine condition matches its warm, welcoming ambiance. The cleanliness contributes significantly to the cozy and comfortable feel of Domus Mater, making it a favored choice for travelers seeking a pleasant and peaceful retreat.
Staff
The Domus Mater Hotel garners high praise for its exceptional staff, consistently described as friendly, polite, and helpful. Guests have noted the professionalism and warmth of the team, who extend a welcoming atmosphere and are always ready to assist with any needs, including those traveling with small children. The front desk staff's bilingual abilities and accommodating nature seem to make a remarkable impact on the guest experience. Many visitors also highlight the enjoyable service in the hotel's on-site restaurant, which is also commended for its good lunch offerings at reasonable prices. Although there is a mention of an isolated unwelcome interaction with an individual receptionist, overall, the staff's genuine friendliness and competence remain a standout feature that enhances the stay at this hotel.
Parking
Domus Mater Hotel offers a variety of parking options that have been appreciated by guests for their convenience and security. The parking facilities are located directly on the premises, providing ease for guests arriving by car. The large parking lot is not only spacious but also thoroughly monitored, with a secure gate that closes at night, enhancing the safety of parked vehicles.
For those who require additional security, there's a private, guarded lot available, along with specific spaces for motorcycles. This is particularly valued in Europe, where easy and secure parking can be somewhat of a rarity. Guests have noted that there is both free parking included with their stay and the option for a secured parking lot with an automatic gate that operates 24/7 for an additional fee.
The parking setup at Domus Mater is not only practical but strategically placed close to public transport options, making it ideal for guests planning to explore the surrounding area. With its convenience, expansiveness, and high-security measures, the hotel's parking facilities have left a positive impression on many visitors.
Family
Located in a fundamentally quiet area of Krakow, Domus Mater Hotel emerges as an ideal choice for families seeking a peaceful retreat. The hotel is praised for being clean and tidy, with a pleasant atmosphere that makes for a comfortable stay. Families commend the well-thought-out accommodations, highlighting a variety of room configurations, such as spacious double bedrooms and two-room apartments, which can comfortably fit larger families. One of the standout features for guests with children is the exciting play corner situated in the lobby on the third floor. This dedicated children's area is equipped with a large number of toys, making it a hit among young guests who find endless entertainment, allowing parents to relax and enjoy their holiday. Suitable for families without concerns, Domus Mater Hotel offers a tranquil getaway that feels both homely and welcoming.
No, Domus Mater Hotel doesn't have any pool.
No, a spa isn't available at Domus Mater Hotel.
Yes, Domus Mater Hotel welcomes dogs.
Yes, parking facilities are available at Domus Mater Hotel.