Hotel Valkenburg by Mercure - Next to Shimano Experience Center

Valkenburg 50.86583000, 5.82003200 , Leeuwhof 10 (Show on Map)
7.8
Good


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Summary of reviewsHotel Valkenburg by Mercure, situated next to the Shimano Experience Center, stands out for its prime location just outside the bustling center of Valkenburg. Guests consistently praise its peaceful surroundings paired with easy access to urban amenities like restaurants, shops and attractions, striking a perfect balance for visitors seeking both tranquility and convenience. The hotel's proximity to excellent cycling routes and walking trails, including the Amstel Gold Race and Pieterpad hiking route, enhances its appeal to outdoor enthusiasts.

The breakfast experience at the hotel is predominantly positive with guests lauding the extensive variety and delicious offerings, including gluten-free options and beautifully decorated settings. Some minor critiques about replenishment and overcrowding during peak times exist but do not overshadow the general satisfaction.

Dining at the hotel's Ruw restaurant receives mixed reviews. While some guests praise the quality and taste of the dinners, others feel the menu is too limited and note issues like occasional restaurant closures and inconsistent dish quality. Despite this, the bar remains a lively spot for drinks.

Guestrooms are largely appreciated for their spaciousness, modern design and comfort, featuring practical amenities like coffee and tea facilities and air conditioning. However, some guests point out areas for improvement, such as better lighting, noise insulation and more consistent cleaning standards.

Cleanliness receives mixed feedback with many guests commending the hotel's spotless rooms and fresh ambiance, while others report inconsistencies such as dusty corners and lapses in bathroom hygiene.

The staff's exceptional service, particularly at the reception, is a standout feature. Guests regularly describe the team as helpful, friendly and professional, significantly enhancing their stay.

WiFi services receive mixed reviews; while generally reliable, some guests find the connection process cumbersome and report occasional instability.

Families find the hotel particularly accommodating with amenities like adjoining rooms and a welcoming atmosphere. The convenient location for local attractions adds to the family-friendly appeal.

Beds are frequently praised for their comfort, contributing to a restful sleep experience. A few guests mention preferences for bed firmness and minor issues like small pillows.

Regarding its four-star rating, the hotel has received both praise and critique. While guests appreciate the clean, modern aesthetics and comfortable accommodations, some feel it falls short of true four-star standards, citing the absence of certain toiletries, occasional breakfast quality issues and lack of private parking.

For business travelers, the hotel offers a professional atmosphere with functional facilities suitable for meetings and conferences.

Overall, Hotel Valkenburg by Mercure provides a generally pleasant and memorable stay with its advantageous location, comfortable rooms and friendly service standing out, while areas like dining variety and cleanliness consistency suggest room for enhancement.
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Categories
Family Friendly Hotel
The hotel's location next to the Shimano Experience Center makes it a unique option. It may appeal to families interested in outdoor activities.

4-Star Hotel
This stylish hotel is built with natural materials and offers a modern interior. It is conveniently located near cycling trails and provides easy access to the subterranean Christmas markets in the local caves.

Hotel near Golf Courses

Business Hotel

Cheap Hotel

Accessible Hotel

Room Types
Comfort Double Room The double room offers a safe deposit box, heating, as well as a private bathroom boasting a shower. The spacious double room features a private entrance, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.

Guest Reviews
7.8
Good
Location
Hotel Valkenburg by Mercure, located next to the Shimano Experience Center, is celebrated for its prime location just outside the bustling center of Valkenburg. Guests consistently praise its quiet and peaceful environment, which offers a serene escape while still being within an easy 10-minute walking distance to the vibrant city center and its attractions. The hotel's setting in the countryside, combined with its proximity to urban amenities, provides a perfect balance for visitors seeking both relaxation and convenience.

Cycling enthusiasts and outdoor adventurers will find the location particularly appealing with excellent access to cycling routes and walking trails, including the starting point for the Amstel Gold Race and the Pieterpad hiking route. The picturesque surroundings, characterized by beautiful nature and the Geul river, add to the hotel's charm, making it an ideal base for exploring the scenic South Limburg region.

Guests also appreciate the hotel's modern design, friendly staff and well-maintained amenities, which enhance their stay. The quiet, atmospheric location allows for a restful retreat while still ensuring that the historic town center, restaurants, shops and other attractions are easily accessible by foot. Overall, Hotel Valkenburg by Mercure is highly recommended for its advantageous position, combining tranquility with convenience for a memorable stay.

Breakfast
Hotel Valkenburg by Mercure boasts a breakfast experience that receives high praise for its extensive variety and delicious offerings. Many guests appreciate the wide selection available, noting plenty of choices in items such as warm crispy rolls, quality bread, granola and even gluten-free options. The breakfast is often described as delicious with some also highlighting the beautiful decoration with bicycle elements as a nice touch.

While the breakfast generally receives praise for being well-organized, tasty and plentiful, a few guests expressed disappointment regarding the variety and replenishment of items during peak times. Some mention the breakfast area can get crowded, leading to queues, especially at coffee vending machines. There are also occasional remarks about cleanliness in the breakfast area and the quality of certain items, like juice.

Overall, the breakfast at Hotel Valkenburg by Mercure is viewed positively, noted for its good quality, variety and enjoyable presentation, though some guests feel improvements could be made in terms of variety for the price charged and better replenishment during busy periods.

Dinner
Hotel Valkenburg by Mercure, adjacent to the Shimano Experience Center, offers a mixed dining experience according to guest reviews. On the positive side, visitors have enjoyed delicious food and some guests have praised both the quality and the taste of the dinners, describing some meals as excellent and well-prepared. Dining at the Ruw restaurant has been highlighted by a few visitors who appreciated a delightful 3-course dinner and described the restaurant itself as good and exceptionally pleasant.

However, several challenges were noted regarding the dining options. There's a common sentiment that the dinner menu is quite limited with some guests feeling the choices are too few and simple. There have been instances where the restaurant was closed due to staffing issues, forcing guests to seek alternative dining options in nearby Valkenburg. Additionally, there were complaints about the quality and preparation of some dishes, including instances of lukewarm main courses and unappetizing vegan burgers. Certain dishes, such as greasy pizzas and tasteless spare ribs, were particularly disappointing for some guests.

Despite these shortcomings, the bar at the hotel remains a lively spot where guests can enjoy drinks on the terrace until midnight, though some found the prices to be on the higher side. It appears that while the hotel has the potential to offer enjoyable dining experiences, consistency and variety in the menu could be areas for improvement.

Rooms
The guest reviews for 'Hotel Valkenburg by Mercure - Next to Shimano Experience Center' reveal diverse opinions but generally highlight the positive aspects of the rooms. The hotel provides spacious, modernly decorated rooms that are clean and comfortable. Many guests appreciated the stylish interiors, the practical and functional layouts and the modern amenities such as coffee and tea facilities and air conditioning. The industrial, cozy design of the rooms is often mentioned, enhancing the overall ambiance and offering a comforting stay.

Spacious showers and separate toilets are noted advantages, contributing to the modern vibe. Well-equipped and beautifully decorated rooms add to the appeal, making the stay pleasant and comfortable. Despite the slight industrial touch, the rooms maintain a cozy and inviting atmosphere. The availability of soundproofing, though inconsistent and the generous room sizes also stand out positively.

However, the reviews do not shy away from highlighting some areas for improvement. Complaints about the rooms being too dark, primarily due to small windows and issues with cleanliness, such as dirty floors and dusty corners, are recurrent. Noise levels are a frequent concern with many guests pointing out that rooms are not sufficiently soundproof, leading to disturbances.

Overall, the hotel is well-regarded for its spacious, modern and tastefully decorated rooms, albeit with some areas needing attention regarding lighting, noise insulation and consistent cleaning standards.

Beds
Hotel Valkenburg by Mercure, located next to the Shimano Experience Center, has garnered attention for its beds with guests generally expressing a high level of satisfaction regarding their comfort. The beds are frequently described as very comfortable with terms like 'great beds,' 'super comfortable beds,' and 'delicious beds' appearing often. Multiple reviews highlight the comfort of the mattresses, describing them as plush, cozy and of good quality, leading to a wonderful sleep experience. Guests have also mentioned the large and spacious nature of the beds, contributing to a relaxing stay.

However, there are occasional notes on specific preferences and discrepancies. Some guests found the beds either too soft or too firm. Taller guests, specifically those around 1.9 meters, noted that the beds felt a bit short. Issues such as small pillows and noisiness have been mentioned, although these seem to be less frequent concerns.

Overall, the hotel provides beds that meet the comfort needs of most guests, ensuring a good night's rest with the majority of feedback leaning positively towards a pleasant sleep experience at Hotel Valkenburg.

Cleanliness
Hotel Valkenburg by Mercure, located next to the Shimano Experience Center, garners mixed reviews regarding its cleanliness. Many guests praise the hotel for its clean, neat and well-maintained rooms. Descriptions such as "excellent cleanliness," "spotless," and "super clean" are commonly highlighted with particular appreciation for the modern and tidy decor of the rooms and the overall fresh ambiance of the hotel.

However, there are several recurring critiques about inconsistent cleaning standards. Some reviews mention dusty floors, lamps and curtains, as well as cobwebs and mold, which mar the otherwise positive experience. Notably, bathroom cleanliness is a frequent concern with mentions of mold, limescale and dirty towels.

While some guests did not face any issues and found the hotel's housekeeping satisfactory, others called attention to specific lapses, stressing the need for more consistent maintenance and better hygiene practices. The hotel's public areas receive a mix of feedback as well with some reporting spotless main areas, while others noted dirty carpets and less sanitary conditions in the breakfast area.

Overall, while the Hotel Valkenburg by Mercure has many commendable qualities and leaves a positive impression on numerous guests regarding cleanliness and modernity, there are significant comments suggesting areas for improvement in maintaining consistent hygiene standards throughout.

Staff
The staff at Hotel Valkenburg by Mercure have garnered much praise for their exceptional service and friendly demeanor, particularly those at the reception. Guests consistently describe the reception process as efficient and welcoming. The team is frequently highlighted as being very helpful, approachable and always ready to assist with any inquiries or issues that arise.

Reviewers have appreciated the multilingual capabilities of the international staff, which makes communication effortless for non-Dutch speakers. Many visitors have commended specific staff members for their exceptional friendliness and competence. A number of reviews note the seamless and cheerful service during breakfast and other interactions throughout their stay.

However, there are occasional mentions of staff being inexperienced and a few instances of rudeness, but these appear to be outliers against the generally positive feedback. The youthful and energetic team is often perceived as polite, courteous and professional.

Overall, the staff's warmth and helpful nature significantly enhance the guest experience, making stays at Hotel Valkenburg by Mercure pleasant and memorable.

Wi-Fi
Hotel Valkenburg by Mercure near the Shimano Experience Center offers a mixed experience regarding its WiFi services. Guests found the WiFi to be secure and able to support streaming movies in the room, which indicates overall good connectivity. However, there were several issues raised, including the complex process of connecting to the WiFi, requiring personal details such as email and phone number. The connection was also described as unstable by some and certain guests experienced a complete lack of WiFi in their rooms. Additionally, the availability of power outlets was limited with few outlets around the room and only one outlet on one side of the bed. Despite these inconveniences, there were no significant complaints mentioning insufficient WiFi, providing some reassurance for potential guests prioritizing internet access.

Family
Located next to the Shimano Experience Center, Hotel Valkenburg by Mercure emerges as a family-friendly haven amidst the scenic beauty of Valkenburg. The reviews emphatically highlight its amenability to families with accommodations including two adjoining rooms with connecting doors and ample family rooms, making it ideal for group stays and family visits. The staff received praise for their friendliness, contributing to the welcoming atmosphere of the establishment.

Its strategic location further enhances its appeal for family holidays, offering easy access to nearby attractions and family spots. Guests appreciated the hotel's proximity to various attractions in Valkenburg, which are easily reachable and add to the convenience for family outings.

Although there are no specific family activities mentioned within the hotel, the emphasis on a family-friendly atmosphere and amenities creates a positive overall experience. Additionally, the hotel is recommended as a great base for cycling and guests suggested renting bikes or scooters to explore the natural surroundings, ensuring an active and enjoyable stay for the whole family.

Overall, Hotel Valkenburg by Mercure offers a pleasant and supportive environment for families, positioning itself as an excellent choice for those looking for comfortable accommodations and easy access to local attractions.

4 Star
Hotel Valkenburg by Mercure, located adjacent to the Shimano Experience Center, has garnered mixed feedback regarding its four-star status. On the positive side, the hotel is praised for its modern and clean aesthetics, offering luxurious and spacious rooms complete with comfortable beds. The hotel's location is frequently highlighted as amazing, making it a prime base for cycling and hiking adventures. Guests appreciated the friendly reception and excellent service, particularly during breakfast, which is often described as superb.

However, several reviewers felt that the hotel fell short of a true four-star experience. Criticisms include the lack of toiletries such as lotion and conditioner, limited room facilities and occasional issues with breakfast quality. Some guests noted concerns about cleanliness and maintenance that did not meet their expectations for a four-star hotel. Additionally, the absence of a private parking lot and noise insulation issues were mentioned as areas that need improvement. The overall sentiment suggests that while the hotel offers a generally pleasant stay, it may not fully meet the standards and amenities typically associated with a four-star rating.

Business
Hotel Valkenburg by Mercure, adjacent to the Shimano Experience Center, offers practical and functional facilities that cater exceptionally well to business travelers. Guests have highlighted the hotel's professional ambiance, ideal for both casual and formal business activities. The modern design and updated decor create a sporty yet businesslike environment, making it suitable for meetings and conferences.

Rooms are noted for their cleanliness and are tailored to meet business needs, providing all the necessary amenities. Several visitors mentioned the availability of business spaces and the convenience of the location for business purposes. Additionally, the hotel's staff professionalism adds to the overall positive experience, ensuring a smooth stay for those on business trips.

Parking is another beneficial feature with sheltered spots available, which adds to the convenience for business guests. While the hotel gears towards business travelers and cyclists alike, it remains a good value option for those traveling on business.

However, it's worth noting that there were some complaints regarding delays with morning check-ins and issues with meeting room reservations. Moreover, some guests pointed out a lack of food variety suitable for athletes and grooming/cleaning services. Despite these minor setbacks, the newness of the hotel and its tidy condition have been positively received by many guests using it as a base for business in Maastricht.

Accessible
Hotel Valkenburg by Mercure, situated next to the Shimano Experience Center, is widely recognized for its accessibility, though feedback has highlighted some mixed experiences. Many guests have found the hotel easily accessible and conveniently located with walking paths just across the street and key sites within walking distance. The hotel rooms and bathrooms are generally considered good for handicapped guests with a separate shower and toilet area adding to the convenience.

However, there are notable areas for improvement. Guests in wheelchairs have reported significant challenges, including the hotel's poorly equipped disabled rooms with shower faucets set too high and a lack of accessible towels. Furthermore, the absence of nearby disabled parking and the partially gravel access road can pose difficulties for guests with physical disabilities.

Despite these drawbacks, the hotel remains an accessible choice for many, underscored by its excellent hospitality and proximity to local attractions. The need for accessibility improvements is apparent, but the hotel still manages to offer a reasonable degree of convenience for handicapped guests.

Luxury
Hotel Valkenburg by Mercure offers a luxurious and modern experience with rooms that exemplify comfort and style. Guests are consistently impressed by the spacious and clean rooms, which feature upscale amenities such as a high-quality TV and well-appointed bathrooms with good showers. The hotel's overall ambiance is described as luxurious and guests appreciate the blend of modern design with comfort.

Breakfast at the hotel is frequently noted as delicious, adding to the overall sense of indulgence. The staff is both friendly and helpful, enhancing the guest experience. The only minor inconvenience seems to be the parking, which is a short walk away. Despite this, the hotel exceeds expectations in terms of providing a luxury stay.


No, Hotel Valkenburg by Mercure - Next to Shimano Experience Center doesn't have any pool.

No, a spa isn't available at Hotel Valkenburg by Mercure - Next to Shimano Experience Center.

No, Hotel Valkenburg by Mercure - Next to Shimano Experience Center doesn't allow dogs.

No, parking facilities aren't available at Hotel Valkenburg by Mercure - Next to Shimano Experience Center.

No, Hotel Valkenburg by Mercure - Next to Shimano Experience Center doesn't have a gym.

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