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Summary of reviewsKansai Airport Washington Hotel offers a highly convenient and practical stay for travelers due to its close location to Kansai International Airport and direct access to Rinku Town Station. The hotel's free shuttle service and pedestrian bridge connecting directly to the train station make commuting stress-free. Further convenience is provided by the nearby shopping options, including Rinku Premium Outlet, 24-hour supermarkets and a variety of dining options.
The breakfast buffet receives high praise for its abundant and varied options of both Japanese and Western fare, starting early to accommodate all guests. Despite some comments on the limited Western options and a few suggestions for greater variety, the general consensus is that breakfast is a strong point for the hotel. For dinner, however, guests note the lack of on-site restaurant service in the evening, though there are a few alternatives nearby.
Guests are particularly appreciative of the spacious, clean and comfortable rooms, which include well-appointed amenities like bathtubs and POLA shower products. The cleanliness is frequently noted with many highlighting that even smoking rooms do not retain strong odors. Although some aspects, such as minor cleanliness issues and dated decor, are mentioned, the overall room quality contributes to a pleasing stay.
The hotel staff is widely commended for their friendliness and helpfulness. Their ability to assist effectively despite language barriers adds to the positive experiences of many guests. Services such as the free airport shuttle and efficient reception are particularly valued.
WiFi at the hotel is generally reliable and fast with clear instructions provided and the additional USB ports are appreciated. Though a few guests faced minor connectivity issues, the overall internet service meets the expectations of both leisure and business travelers.
The parking facilities are another highlight, offering free, spacious and secure parking close to the hotel. This convenience extends to car rental services within walking distance, further aiding guests who travel by car.
Family-friendly features are highly regarded with the hotel offering rooms suitable for various family sizes and amenities like baby cots and ample storage space. The location and services such as the Family Mart on the second floor contribute to a convenient and comfortable family stay.
The comfortable beds receive positive remarks, though preferences for mattress and pillow firmness can vary. Despite some reports of beds being too firm or soft, most guests find the bedding satisfactory for a good night's sleep.
Overall, the Kansai Airport Washington Hotel is considered a valuable four-star option, combining comfort, convenience and quality service. It serves as a reliable choice for travelers, including business visitors, families and those needing a practical stay close to the airport. The professional, helpful staff and accessible facilities further enhance the experience, making it a highly recommended hotel for travelers to Osaka. Show more
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Hotel Taking Steps Towards Sustainability
This hotel provides toothbrushes made of rice husk biomass material to reduce plastic waste and encourages guests to opt for eco-friendly housekeeping services for multi-night stays to reduce energy footprint and CO2 emissions.
Hotel with Free Wi-Fi
The hotel provides free Wi-Fi. It is conveniently located a 3-minute walk from JR and Nankai Rinku Town Station, offering easy access to Kansai International Airport with a free shuttle bus service.
Hotel with Parking
This hotel is near the airport and provides a free airport shuttle. It is also a short walk to Rinku Town Premium Outlets, offering convenient access to shopping.
Family Friendly Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Single Room - Non-SmokingAir-conditioned room offering city or bay views. Each room is equipped with a TV with satellite channels, a fridge and an electric kettle.
Twin Room - Non-SmokingAir-conditioned room offering city or bay views. Each room is equipped with a TV with satellite channels, a fridge and an electric kettle.
Superior Twin Room - Non-SmokingMore spacious room with a seating area.
Air-conditioned room offering city or bay views. Each room is equipped with a TV with satellite channels, a fridge and an electric kettle.
Superior Twin Room with Extra Bed - Non-SmokingFeatures 2 single beds (120cm wide) and 1 extra bed (85cm wide).
Air-conditioned rooms equipped with a TV with satellite channels, a fridge and an electric kettle.
Twin Room for Single Use - Non-SmokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.
Small Double Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Standard Twin room with Refa products, Non-SmokingProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a carpeted floor, as well as pajamas. The unit offers 2 beds.
Superior Twin room with Refa products, Non-SmokingOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a carpeted floor, as well as pajamas. The unit offers 2 beds.
Standard Twin room with Refa products for single use, Non-SmokingProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a carpeted floor, as well as pajamas. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Nestled conveniently near Kansai International Airport, the Kansai Airport Washington Hotel boasts an ideal location for travelers. With direct access to Rinku Town Station, it offers a seamless commute, whether you're arriving on a late flight or departing early. Guests appreciate the significant proximity to the airport, train station and various commercial facilities, making it notably accessible and practical.
The hotel’s prime location is complemented by a free shuttle service that simplifies airport transfers, ensuring stress-free connectivity. Moreover, a plethora of shopping options, including the Rinku Premium Outlet, are within walking distance, adding to the convenience for those looking to indulge in some last-minute retail therapy. The nearby 24-hour supermarkets and a range of dining options further enhance the hotel’s appeal.
For those prioritizing ease and accessibility, the hotel’s geographical position near transit options is invaluable. The pedestrian bridge connecting the hotel directly to the train station is particularly favored, making it easy for travelers to navigate. With such comprehensive amenities and linkages, Kansai Airport Washington Hotel stands out as a practical choice for travelers seeking convenience in proximity to Kansai International Airport.
Breakfast
The breakfast at Kansai Airport Washington Hotel generally receives positive feedback from guests. Diners appreciate the abundant and varied options, which include a mix of Japanese and Western fare. Many found the breakfast to be delicious, fulfilling and rich in choices, starting as early as 6:30 AM. The extensive buffet offers both sweet and savory dishes, providing a satisfactory experience for many guests.
While the breakfast has been praised for its taste and variety, some guests noted a lack of western food options and found the menu to be somewhat repetitive. There were also mentions of the breakfast ending early at 9:30 AM and certain items not being replenished later in the morning. Despite a few suggestions for improvement, such as more diverse daily offerings and better attention to dietary needs, the overall consensus is that the breakfast at the hotel is a strong point, noted for its good value and quality.
Dinner
The Kansai Airport Washington Hotel offers a remarkable buffet breakfast that guests appreciate for its variety and healthy, fresh Japanese options. However, for those seeking dinner, there are notable limitations. The hotel does not provide an on-site restaurant service for evening meals and guests often find the nearby dining options to be quite restrictive, especially late in the evening. While there are a few alternatives within walking distance, including a family restaurant and establishments in nearby malls, these tend to close relatively early. Some guests resort to the convenience store or using the microwaves in the lobby to heat prepared meals. For those looking for more substantial dining choices, venturing further afield may be necessary. Despite this, the overall meal facilities at the hotel are adequate and there are some dining options available in the surrounding area, especially for breakfast and lunch.
Rooms
The rooms at Kansai Airport Washington Hotel consistently receive praise for their spaciousness, cleanliness and comfort, making them an appealing option for travelers. Most reviews highlight that the rooms are larger than typical Japanese hotel rooms, comfortably accommodating families and even multiple suitcases with ease. Guests appreciate the inclusion of bathtubs, sufficient electrical outlets and well-appointed amenities such as POLA shower products and sleepwear.
The cleanliness standard of the hotel is frequently mentioned with many guests noting that the rooms are meticulously kept. Additionally, the views from the higher floors, including serene sea views and interesting airport panoramas, add to the overall experience.
While some reviewers mentioned that the rooms appear dated or old-fashioned, they still found them well-maintained and functional. A few guests experienced minor issues like stuffy air or odors, but these were outweighed by the positive aspects.
The convenience factor is also evident with mentions of the proximity to the airport, complimentary airport shuttle and the presence of nearby train stations. Overall, despite a few minor drawbacks, the spacious and clean rooms make Kansai Airport Washington Hotel a solid choice for both short and extended stays.
Beds
Kansai Airport Washington Hotel offers a blend of comfortable and spacious beds, which many guests have appreciated. Most reviews highlight the beds as being particularly comfortable, ensuring a good night's sleep for travelers. Many guests have described the beds as being big, clean and cozy, meeting or exceeding expectations. The pillows have received mixed feedback; while some found them comfortable, others thought they were too soft or flat.
Despite the overall positive remarks, a few guests noted that the mattresses and pillows were too hard or too firm, affecting their sleep quality. There were also minor comments about bedsheets feeling a bit rough or having stains, but these were not common.
In summary, the hotel seems to provide a generally pleasant sleep experience with its comfortable and spacious bedding, though preferences for mattress and pillow firmness vary.
Cleanliness
Kansai Airport Washington Hotel generally receives positive feedback regarding its cleanliness with many guests noting that the rooms are clean, spacious and well-maintained. Visitors appreciate the clean and comfortable environment with several comments highlighting that even smoking rooms do not retain strong smoke odors. The hotel is often described as clean and tidy with meticulous cleaning observed upon arrival.
However, there are occasional criticisms. Some guests have noted that the cleaning could be a bit more thorough, particularly in common areas and bathrooms. Issues such as hairs left in bathrooms, stained linens and dusty carpets have been mentioned. Despite these points, the overall cleanliness of the rooms seems satisfactory for most guests, who describe the hotel as clean and comfortable. The positive mentions about cleanliness outweigh the negatives, making it a generally reliable option for travelers emphasizing hygiene.
Staff
The Kansai Airport Washington Hotel boasts a dedicated and attentive staff, praised by guests for their friendly and helpful nature. The hotel staff, from front desk to service personnel, are recognized for their excellent customer service and enthusiasm, consistently providing polite and courteous assistance. Despite some language barriers, their competence in multiple languages, including English and Italian, ensures a welcoming and accommodating experience. The prompt and professional responses, even during late-night hours, reflect their commitment to guest satisfaction. Free airport shuttles and valuable assistance with transportation further underscore the hotel's convenience and value. Reception staff are particularly noted for their efficiency and willingness to go above and beyond, making stays comfortable and stress-free. The welcoming attitude and responsiveness of the entire team contribute significantly to the overall positive experience at the hotel.
Wi-Fi
The Kansai Airport Washington Hotel provides a generally positive experience in terms of WiFi connectivity with many guests noting that the WiFi was good, stable and fast. The availability of a clearly written Wi-Fi password in the room adds to the convenience and extra USB ports allow for easy charging of multiple devices. Streaming services like Netflix and YouTube are accessible on the TV, enhancing the entertainment options for guests. While a few guests experienced difficulties, such as needing time to figure out the WiFi stream or facing issues with login, these occurrences were not commonly reported. Overall, the hotel ensures a reliable and efficient internet connection, suitable for both leisure and business needs.
Parking
The Kansai Airport Washington Hotel receives frequent praise for its convenient and well-managed parking facilities. Guests appreciate the proximity of the parking lot to the hotel, making it easy to access. The availability of free parking is a major highlight with several reviews mentioning that there is no fee required if validated at the reception. The parking area is described as spacious and secure, ensuring that guests can find a spot without hassle. The parking lot is also large and adjacent to the hotel, offering ample space for vehicles. Additionally, car rental companies are within walking distance, adding to the convenience for travelers. Overall, the parking situation at the Kansai Airport Washington Hotel is well-reviewed and considered a significant advantage for guests.
Family
The Kansai Airport Washington Hotel offers a comfortable and family-friendly experience, making it a good choice for families with children. The hotel features convenient accommodations such as rooms that cater to various family sizes, including connecting and triple rooms. Essential facilities such as baby cots and storage space for luggage and family items are readily available. The staff are noted for being especially supportive and attentive to families and children.
The hotel's Family Mart on the second floor is a highlight, providing easy access to basic needs and convenience, which is appreciated by guests. The location further enhances the experience with a free shuttle bus service to the airport and a nearby supermarket, adding to its convenience for family stays.
Families also enjoy the breakfast buffet, which is considered a good value, particularly for kids. While some amenities, such as the hotel carpet, may need improvement due to concerns about cleanliness, the overall environment, including the kitchen amenities and generous toiletries, contribute to a comfortable stay.
The hotel is particularly recommended for its ability to accommodate the needs of families, whether it's a short overnight stay or a transfer accommodation. The location is convenient with amenities and facilities that cater well to children, ensuring a pleasant stay for families travelling through or to Osaka.
4 Star
Kansai Airport Washington Hotel boasts large, comfortable rooms and very good lighting, creating a pleasant atmosphere for guests. The location is incredibly convenient, especially for early morning flights with a free shuttle bus to Kansai International Airport and proximity to Rinku Town, various malls and supermarkets. The friendly and eager-to-help staff enhance the overall experience with their attentive service.
Despite some comments on the price, which some found a bit steep, many guests highlighted the hotel's high cost-performance ratio and found it to be a great value. The overall consensus confirms that the hotel meets the standards of a four-star establishment, offering top-notch quality accommodation and services. The breakfast is noted to be nice and clean, contributing to an overall good experience.
Visitors frequently describe their stay as comfortable and cozy with facilities that make the stay very enjoyable. Many recommend the hotel for the price, praising its luxury feel despite reasonable rates. With positive reviews lauding it as a suitable four-star lodging, Kansai Airport Washington Hotel is highly recommended for travelers seeking convenience, comfort and good service without breaking the bank.
Business
Kansai Airport Washington Hotel emerges as a solid choice for business travelers, offering an ideal environment for work-related stays. Renowned for its quiet atmosphere at night, it provides the tranquility needed for rest after a busy day. The hotel delivers everything one might require for a business trip, including basic amenities, a well-equipped business center and supportive services.
With a professional demeanor, the staff is noted for their politeness and ability to communicate effectively in English, ensuring a hassle-free experience for international guests. The front desk's innovative problem-solving skills and clear, polite explanations stand out as a highlight among the services offered.
The hotel's location is exceptionally convenient, particularly for those catching early morning flights with easy access to the nearby train station compensating for the temporary suspension of the shuttle bus service. The clean, accessible environment adds to its appeal as a high-quality and reliable business hotel.
In essence, Kansai Airport Washington Hotel offers a business-friendly atmosphere marked by professional service and convenient amenities, making it particularly suitable for business travelers.
Accessible
Kansai Airport Washington Hotel stands out for its excellent accessibility, especially for guests with disabilities. The hotel's proximity to Rinku Town station, which features accessible entrances, ensures ease of travel for those using wheelchairs or strollers. The hotel is directly connected to the JR station and subway, providing seamless access via pedestrian bridges. Guests appreciate the well-maintained and clean interiors and the elevator inside the premises further supports mobility needs.
A significant advantage is the free shuttle bus service to and from Kansai International Airport (KIX), starting as early as 5:20 am. This service, combined with the hotel's location being less than a five-minute walk from public transport options, makes it highly convenient for early morning flights.
Additionally, the hotel is surrounded by various amenities including outlets, large supermarkets and convenience stores, making it ideal for those looking for shopping opportunities on their last day. The spacious room designs accommodate large suitcases and staff are known for their helpfulness, such as offering wheelchairs to those with mobility issues.
In summary, Kansai Airport Washington Hotel's strategic location, robust accessibility features and proximity to essential services make it a preferred choice for travelers with disabilities or those seeking convenience in their travel arrangements.
Luxury
Kansai Airport Washington Hotel offers a blend of comfort and refined elegance, catering well to travelers and families alike. Despite not reaching the opulence of top-tier luxury brands, the hotel stands out with its beautifully decorated and fancy interiors, invoking a sense of richness and spaciousness. Guests frequently compliment the clean and modern accommodations, alongside the well-maintained amenities which contribute to a truly comfortable stay. The well-equipped facilities add to the convenience and the staff's friendly and welcoming demeanor enhances the overall experience. Moreover, the complimentary shuttle bus service and the wonderful breakfast provide added value, solidifying the hotel's reputation as a budget luxury destination. Upgrades to deluxe rooms have been highlighted as perfect, emphasizing the satisfaction and comfort provided to guests.
No, Kansai Airport Washington Hotel doesn't have any pool.
No, a spa isn't available at Kansai Airport Washington Hotel.
No, Kansai Airport Washington Hotel doesn't allow dogs.
Yes, parking facilities are available at Kansai Airport Washington Hotel.
No, Kansai Airport Washington Hotel doesn't have a gym.