Hotel Downtown Kraków

Krakow 50.06362600, 19.94718500 , Ul. Ludwika Zamenhofa 14 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Downtown Kraków garners significant praise for its exceptional location and overall value, making it an attractive choice for visitors looking to immerse themselves in the heart of Kraków. Positioned close to the main train station and historic city center, the hotel is within walking distance of major attractions like Wawel Castle and Krakowska Gallery. This strategic location simplifies logistics for travelers and offers a tranquil stay away from the city's hustle and bustle.

The breakfast at Hotel Downtown Kraków is another highlight, frequently commended for its variety and quality. Guests appreciate the diverse offerings, including both sweet and savory dishes, as well as health-conscious options. The breakfast, described as delicious, ample and well-prepared, comes included in the room price, adding significant value to the stay.

The rooms, while varying in size, are often praised for their cleanliness and comfort. High ceilings and spacious designs in some rooms enhance the experience, although a few guests noted smaller rooms, especially on the upper floors. Essential amenities like kettles and soundproof windows add to the cozy and modern atmosphere, ensuring a pleasant stay despite occasional noise issues.

Cleanliness across the hotel is consistently highlighted with spotless rooms, bathrooms and common areas frequently mentioned. Guests appreciate the immaculate conditions maintained by the staff, which contribute to the hotel's welcoming environment.

The hotel staff receives high marks for their friendliness and attentiveness. Guests frequently highlight exceptional service, including accommodating early check-ins and providing additional services like luggage storage. The staff’s professionalism and warmth significantly enhance the overall guest experience.

While the Wi-Fi receives mixed reviews with some guests experiencing robust connectivity and others facing issues, the positive feedback about other amenities and the staff’s assistance compensates for occasional connectivity problems. Similarly, the beds are generally deemed comfortable, although some guests noted issues with plastic covers and varying mattress quality.

Overall, Hotel Downtown Kraków stands out as a commendable three-star establishment. It provides excellent value for money with reasonable pricing, coupled with its prime location and commendable amenities, making it a popular choice for budget-friendly and short-term stays in Kraków.
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Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

3-Star Hotel

Room Types
Budget Single Room The single room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Budget Double Room The double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Double Bed Room The double room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

Budget Twin Room The twin room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.

Twin Room The twin room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.

Triple Room (2 beds + folded sofa) The triple room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.

Budget Triple Room (2 beds + folded sofa) The triple room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

Budget Single Room The single room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift.

Guest Reviews
8.5
Very Good
Location
Hotel Downtown Kraków boasts an exceptional location that has garnered significant praise from its guests. Positioned conveniently close to Krakow's main train station and the historic city center, the hotel is within walking distance of many of the city's prime attractions, including Wawel Castle and Krakowska Gallery. The proximity to both public transport and key sightseeing spots makes it an ideal base for exploring the city.

Guests consistently highlight the convenience of being able to reach the main market square, the Old Town and various shopping centers within minutes. Many reviews mention that even those unfamiliar with the city will find it easy to navigate their way around due to the hotel's strategic location. Its central position also offers a tranquil stay, tucked away from the hustle and bustle despite being just steps away from major transit routes.

The hotel's advantageous spot near the main railway and bus stations simplifies the logistics for travelers, whether arriving or departing. In summary, the hotel's prime location, paired with its clean and comfortable accommodations, makes it a highly recommended choice for visitors keen to immerse themselves in the heart of Kraków.

Breakfast
Hotel Downtown Kraków is frequently praised for its breakfast offerings. Guests mention a variety of positive experiences, from a good selection of fresh, high-quality items to the availability of both sweet and savory dishes. Many noted the breakfast as delicious with a particular emphasis on its diverse and plentiful nature. Options ranged from traditional European choices to more health-conscious items like chia seeds with blueberries.

The buffet-style service appears to be a hit, providing a generous spread that caters to different dietary preferences, including vegetarian options. The breakfast is not only ample but also well-prepared, ensuring that everyone finds something they like. Fresh fruits, vegetables, snacks and hearty foods like scrambled eggs are commonly appreciated.

Moreover, the inclusion of breakfast in the room price is seen as a significant benefit with guests feeling it offers excellent value. The positive feedback extends to the overall experience with many guests finding the breakfast to be a fantastic start to their day, echoing sentiments of satisfaction and delight.

Despite a few mentions of limited choices and basic options, the prevailing opinion positions the hotel's breakfast as a standout feature, one that significantly contributes to a pleasant stay at Hotel Downtown Kraków.

Rooms
Hotel Downtown Kraków offers a mix of cozy and practical accommodations that cater to various preferences. Guests frequently praise the cleanliness and comfort of the rooms with many highlighting the extremely comfortable beds and the modern, well-maintained atmosphere. High ceilings and spacious designs in some rooms add to the positive experience, making them feel more expansive despite actual size constraints in some instances.

The rooms are equipped with essential amenities such as kettles, tea and coffee sets and sometimes even a water cooler in the corridor, which guests found convenient. Many rooms also feature soundproof windows to ensure a peaceful stay, though some reviews noted occasional noise issues depending on room location. The design is often described as simple yet modern, contributing to a pleasant environment.

While there are many positive remarks on the cleanliness and coziness of the rooms, certain guests have pointed out that some rooms can be quite small, especially on the upper floors or attic levels. Despite this, even the smaller rooms are generally described as cozy and adequate for a comfortable stay. However, amenities like refrigerators and sufficient ventilation were sometimes lacking and a few rooms did not match the pictures provided at the time of booking.

Overall, the hotel succeeds in providing a pleasant and comfortable experience, maintaining clean, tidy rooms with comfortable beds, cozy atmospheres and basic amenities. For those looking for a spacious room, it’s worth noting that options vary with some rooms providing ample space while others might feel a bit cramped. Nonetheless, the hotel is renowned for its friendly and helpful staff, ensuring that the overall guest experience is positive.

Beds
Hotel Downtown Kraków receives mostly positive remarks about its beds. Guests frequently describe the beds as comfortable, very comfortable and even super comfy, often highlighting the quality of sleep they were able to achieve. The convenience and quality of the mattresses and pillows are especially appreciated with some mentioning them as good and convenient. A few individuals found the beds to be the best they've ever slept on, praising their overall comfort.

However, not all feedback is entirely positive. Some guests experienced issues such as bed sheets covered with plastic, which led to excessive sweating. A few comments also highlight that certain mattresses were too soft or old, resulting in discomfort. There are mentions of some beds being too small or twin-sized with one side placed against the wall. Additionally, a few reviews indicate that while most beds are praised for comfort, there were instances where beds were found to be uncomfortable or facing the window in an inconvenient layout.

Overall, while there are minor issues noted by some guests, the general consensus is that Hotel Downtown Kraków offers a pleasantly comfortable sleeping experience.

Cleanliness
Hotel Downtown Kraków consistently impresses with its unwavering commitment to cleanliness. The guest feedback highlights an impeccably clean environment with clean rooms, bathrooms and common areas prominently praised. The standard of hygiene throughout the entire facility, including well-maintained rooms, cozy and comfortable spaces and tidy corridors, is repeatedly commended. The exceptional cleanliness stretches from individual rooms to shared amenities, ensuring a spotless and inviting atmosphere. Guests frequently mention the consistent cleanliness and tidiness, describing everything as perfectly clean. With excellent cleaning quality and attention to detail, Hotel Downtown Kraków stands out as a pristine and welcoming choice for travelers.

Staff
At Hotel Downtown Kraków, the staff consistently receives high praise for their friendliness and attentiveness. Guests frequently highlight the team’s exceptional service, describing them as friendly, very helpful and always ready to assist. The reception staff stands out for their warmth and welcoming demeanor, making guests feel right at home upon arrival. This includes accommodating early check-ins and providing superb additional services such as luggage storage.

The professionalism and competence of the staff are notable with several guests pointing out their politeness and willingness to help. The administrators and reception team, in particular, are frequently commended for their courteous and informative interactions.

The staff’s friendliness extends to all areas of the hotel, including the breakfast service, where guests appreciate the diligent and pleasant workers. Overall, guests experience top-notch service with a smile, making their stay at Hotel Downtown Kraków comfortable and enjoyable.

Wi-Fi
Hotel Downtown Kraków receives mixed reviews regarding its Wi-Fi services. On the positive side, many guests appreciated the good, excellent and well-functioning Wi-Fi with some noting perfect internet connectivity during their stay. This robust internet access seems to be a strong point for the hotel, particularly in certain areas like the dining room, where the connection is reported to be much better.

However, not all guests had a seamless experience. Several reviews mentioned issues with slow, weak and unstable Wi-Fi, particularly in the rooms. One review highlighted that the Wi-Fi connection in the room was very poor and often non-functional. It appears that while some areas of the hotel offer reliable internet access, others may require maintenance to improve the overall experience for all guests.

In addition to the Wi-Fi feedback, guests also brought up concerns regarding the limited TV channel selection with no Polish channels available and only a few options in English and German. Despite these TV issues, the hotel staff earned praise for their skills and knowledge in assisting with taxi and Uber bookings through the app.

3 Star
Hotel Downtown Kraków has garnered a mix of reviews but generally stands out positively for a three-star establishment. The furniture and decor might be somewhat basic and classic, yet the location and value seem to make up for it. Guests highlight the hotel's excellent amenities, which are quite commendable for its three-star rating. Travelers mention that it is surprisingly good for its category and offers a comfortable stay, making it a great choice for budget-friendly and short-term visits.

Many guests appreciate the reasonable price point with some stating it provides the best value for quality. The hotel seems to excel in providing good value for money, making it a popular pick for those looking to balance cost and convenience. Additionally, its proximity to train services with trains running approximately every two minutes, adds to the overall convenience for guests looking to explore Kraków.


No, Hotel Downtown Kraków doesn't have any pool.

No, a spa isn't available at Hotel Downtown Kraków.

Yes, Hotel Downtown Kraków welcomes dogs.

No, parking facilities aren't available at Hotel Downtown Kraków.

No, Hotel Downtown Kraków doesn't have a gym.

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