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Summary of reviewsTownePlace Suites by Marriott Little Rock West delivers a consistently positive experience for guests, largely due to its prime location and exceptional service. Situated conveniently near numerous dining and shopping options, and with easy access to highways, the hotel offers a peaceful retreat while being centrally connected to various attractions. The pet-friendly environment, clean surroundings, and helpful staff further enhance its appeal, making it a desirable choice for leisure travelers.
Guests appreciate the variety and quality of breakfast offerings, which cater well to families, with staples like eggs, bacon, and gluten-free muffins, despite a few comments suggesting minor improvements. Spacious, clean, and modern rooms with comfortable beds and full kitchens add to the overall satisfaction of the stay. Although there are isolated concerns about room cleanliness and mattress comfort, most guests find their accommodations relaxing.
The hotel's unwavering commitment to cleanliness is evident in well-maintained rooms and fresh linens, contributing to a tranquil and inviting atmosphere, although a few external maintenance issues were noted. The hotel staff consistently receive high praise for their warmth, professionalism, and attentiveness, ensuring that guests feel welcome and valued throughout their stay.
The swimming pool, though smaller, is an appreciated amenity, offering guests a clean, quiet space for relaxation. Beds are another highlight, frequently described as comfortable, enhancing the overall experience despite occasional mentions of less-than-ideal mattresses. Ultimately, TownePlace Suites by Marriott Little Rock West stands out as a commendable choice for travelers seeking a comfortable and service-oriented stay in a safe, accessible area. Show more
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Dog Friendly Hotel
This hotel allows two pets up to 50 lbs for an additional fee of $100 per stay. Both dogs and cats are accepted, and pets must be crated when left unattended. The hotel provides grassy areas for pet relief and offers amenities such as a full kitchen in each room, free buffet breakfast, and an outdoor pool.
Hotel with Free Wi-Fi
As part of the Marriott brand, this hotel offers free Wi-Fi, catering to guests who need to stay connected. The suites also provide ample space and amenities for extended stays.
Hotel with Parking
Guests can utilize free self-parking available directly on-site, along with private parking options. This ensures secure and convenient access to vehicles throughout their stay.
Hotel with Outdoor Pool
Offering a seasonal outdoor pool, this hotel also provides a fitness center. The inviting patio area includes a grill and fire pit, creating a pleasant environment for relaxation and recreation by the pool.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Room Types
King Studio with Sofa Bed - Non-SmokingA seating area with a cable TV is included in this room. A fully-equipped kitchen is also provided.
Queen StudioA seating area with a cable TV is included in this room. A fully-equipped kitchen is also provided.
One-Bedroom Queen SuiteThis suite has a separate bedroom.
King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleThis air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
2 Bedroom Queen Suite, 2 Bedroom 2 room SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. This suite has a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 3 beds.
King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleThe unit offers 2 beds.
Two-Bedroom Queen Suite with Tub - Mobility/Hearing AccessibleThe unit offers 3 beds.
One-Bedroom Queen Suite with Sofa Bed and Tub - Mobility/Hearing AccessibleThe unit has 2 beds.
King Studio Room with Sofa Bed and Roll-In Shower - Mobility/Hearing AccessibleThe unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
TownePlace Suites by Marriott Little Rock West benefits from a prime and convenient location that consistently meets the needs of its guests. The hotel is strategically positioned near a wide array of restaurants and shopping options, including a large shopping center and a Walmart, all within walking distance. Furthermore, it offers easy access to multiple highways, enhancing its appeal for visitors looking to explore the area or travel further afield. The surroundings are noted as safe and quiet, providing a peaceful retreat while still being central to various attractions and amenities. The area boasts a different variety of food options, making dining choices plenty and varied. Many guests appreciate the hotel's close proximity to their planned destinations, seamlessly combining comfort with accessibility. With a clean environment and helpful staff, TownePlace Suites ensures a welcoming experience for travelers, particularly those traveling with pets, as it is genuinely pet-friendly. Overall, the location significantly contributes to the hotel's desirability, perfectly accommodating guests' leisure and shopping needs.
Breakfast
TownePlace Suites by Marriott Little Rock West offers a generally favorable breakfast experience for guests. Many guests appreciate the variety of options available, including staples like eggs, bacon, sausage, bagels, and even gluten-free muffins. A full hot breakfast is available, featuring typical items such as waffles, toast, and cereal, giving guests plenty to choose from, which is particularly well-received by families. Positive mentions highlight the breakfast as a noteworthy part of their stay, with some saying it was a hit with kids, and others enjoying the attendance and cleanliness of the breakfast area. However, there are a few guests who suggest improvements, such as extending breakfast hours beyond 9:00 am and possibly adding a waffle maker to the offerings. Despite some mixed reviews, the overall sentiment remains positive with friendly staff contributing to the pleasant breakfast experience.
Rooms
TownePlace Suites by Marriott Little Rock West offers guests a pleasant stay with its spacious and well-designed rooms. Many visitors praise the clean and modern setting, highlighting the comfortable beds as a standout feature. The rooms are accommodating for families and groups, with ample space and storage options. The inclusion of a full kitchen in many suites is a convenient addition that guests appreciate. Despite some isolated concerns regarding room cleanliness and mattress comfort, most visitors find the rooms relaxing and satisfactory for their stay. The welcoming staff further enhances the experience, providing informative and friendly service. Whether traveling with a family or a group, this hotel seems to deliver on the essentials travelers need for a comfortable stay.
Beds
Guests at TownePlace Suites by Marriott Little Rock West have varied experiences with the beds, though the majority of feedback leans toward positivity. Many reviewers praise the beds as comfortable, with some describing them as amazingly comfortable or super comfortable, contributing to a relaxing stay. The bedding is often highlighted for its comfort, allowing some guests to feel so at ease that they express a desire to extend their stay. However, there are occasional mentions of mattresses that seem worn out or too hard, which detracts from the experience for some visitors. Despite these inconsistencies, the overall impression remains favorable with beds described as a highlight of the accommodation.
Cleanliness
TownePlace Suites by Marriott Little Rock West generally earns praise for its cleanliness, offering guests a comfortable and safe environment. Many reviews commend the hotel's well-maintained, spacious rooms that are consistently described as clean and inviting. The bedding and towels frequently received positive remarks for being fresh and spotless, contributing to an overall positive perception of the property’s upkeep. Quiet and convenient, the hotel provides a respite from external noise, such as traffic, enhancing the sense of tranquility. The contemporary decor and friendly staff further elevate the guest experience, creating a welcoming atmosphere. However, a few isolated issues with cleanliness and maintenance were noted, such as external areas requiring more attention. Despite these occasional concerns, the hotel consistently delivers a reliable and pleasant stay, with many guests highlighting its excellent location for shopping and dining. Overall, TownePlace Suites is a commendable choice for travelers seeking a clean and comfortable stay in Little Rock.
Staff
While visiting TownePlace Suites by Marriott Little Rock West, guests consistently highlight the outstanding quality of the staff's service. A standout feature of the hotel is the warm, accommodating, and exceptionally courteous nature of the employees, especially in situations requiring last-minute assistance due to unexpected circumstances like power outages. Whether dealing with check-in procedures or general inquiries, the staff is often described as incredibly helpful and professional, with notable mentions of individual personnel, such as Kristine at the front desk, who leave a lasting positive impression on travelers.
The hotel staff, from the manager to the housekeeping team, consistently earn praise for their friendliness and attentiveness, making guests feel welcome and appreciated. Their genuine dedication to providing exceptional service contributes to a familial and inviting atmosphere, ensuring that every visitor feels like part of a happy community during their stay.
Through thoughtful and considerate interactions, the team at TownePlace Suites by Marriott Little Rock West demonstrates a commitment to remarkable customer service, characterized by professionalism, politeness, and helpfulness. This dedication to service excellence ensures that guests experience not only efficient service but also a memorable and personalized stay.
Pool
The swimming pool at TownePlace Suites by Marriott Little Rock West is described in guest reviews as a nice feature of the hotel, appreciated for its cleanliness and inviting appearance. Its smaller size seems to contribute to a peaceful atmosphere, as it typically remains uncrowded, allowing guests to enjoy a quiet swim. Despite some instances where the pool was closed for cleaning or other reasons, guests still expressed positive sentiments towards the pool. Its outdoor location adds to its appeal, providing a pleasant space for relaxation during a stay at the hotel. Overall, the pool is a valued amenity that enhances the hotel experience for many visitors.
Yes, TownePlace Suites by Marriott Little Rock West has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at TownePlace Suites by Marriott Little Rock West.
Yes, TownePlace Suites by Marriott Little Rock West welcomes dogs.
Yes, parking facilities are available at TownePlace Suites by Marriott Little Rock West.
Yes, TownePlace Suites by Marriott Little Rock West has a gym.