Novotel Mumbai International Airport
Mumbai
19.10549100,
72.87569500
,
Cts 1359 Marol Next To Airport Metro Station Entrance No 3 Andheri Kurla Road
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Summary of reviewsNovotel Mumbai International Airport is highly praised for its strategic location, exceptional service, cleanliness, and range of amenities, making it an ideal choice for both transit stays and business travelers. Situated near Mumbai International Airport and conveniently connected via a nearby metro station, the hotel offers seamless access to key city attractions and office hubs. Despite the bustling surroundings, guests enjoy a peaceful retreat enhanced by spacious and modern facilities.
Breakfast at the hotel is frequently highlighted as a standout feature, with an extensive and diverse buffet that caters to various dietary preferences. Guests can indulge in both local Indian and Western cuisines in a welcoming atmosphere created by friendly and attentive staff. Similarly, the dinner experience receives positive feedback, featuring flavorful meals, high-quality food, and convenient room service. While pricing is noted as slightly high, the overall value for money is appreciated, particularly due to the hotel's proximity to the airport.
The hotel earns commendations for its spacious and impeccably clean rooms along with excellent beds that ensure a restful night's sleep. Guests highlight the impressive water pressure and modern design, with amenities suitable for both leisure and business visits. The courteous and professional staff further enhance the stay, providing exceptional service that resonates strongly with guests.
The cleanliness of the hotel is a consistent point of praise, maintaining high standards reminiscent of European levels. This cleanliness extends throughout the property, supported by the friendly staff who ensure a pristine and welcoming environment.
The WiFi service generally meets guest expectations, offering reliable connectivity conducive to remote work, though some note minor discrepancies in connectivity between different areas.
Amenities such as the spa and gym receive positive feedback for their quality and availability, with the rooftop pool offering remarkable views and a relaxing atmosphere. Families traveling with children find the hotel welcoming and accommodating, noting spacious suites and child-friendly facilities that enhance their stay.
Overall, Novotel Mumbai International Airport combines convenience, comfort, and quality, contributing to a highly satisfying guest experience for those visiting the vibrant city of Mumbai.
Categories
Breakfast at the hotel is frequently highlighted as a standout feature, with an extensive and diverse buffet that caters to various dietary preferences. Guests can indulge in both local Indian and Western cuisines in a welcoming atmosphere created by friendly and attentive staff. Similarly, the dinner experience receives positive feedback, featuring flavorful meals, high-quality food, and convenient room service. While pricing is noted as slightly high, the overall value for money is appreciated, particularly due to the hotel's proximity to the airport.
The hotel earns commendations for its spacious and impeccably clean rooms along with excellent beds that ensure a restful night's sleep. Guests highlight the impressive water pressure and modern design, with amenities suitable for both leisure and business visits. The courteous and professional staff further enhance the stay, providing exceptional service that resonates strongly with guests.
The cleanliness of the hotel is a consistent point of praise, maintaining high standards reminiscent of European levels. This cleanliness extends throughout the property, supported by the friendly staff who ensure a pristine and welcoming environment.
The WiFi service generally meets guest expectations, offering reliable connectivity conducive to remote work, though some note minor discrepancies in connectivity between different areas.
Amenities such as the spa and gym receive positive feedback for their quality and availability, with the rooftop pool offering remarkable views and a relaxing atmosphere. Families traveling with children find the hotel welcoming and accommodating, noting spacious suites and child-friendly facilities that enhance their stay.
Overall, Novotel Mumbai International Airport combines convenience, comfort, and quality, contributing to a highly satisfying guest experience for those visiting the vibrant city of Mumbai.
Hotel with Swimming Pool
Novotel Mumbai International Airport features a stylish rooftop pool with city skyline views. It offers poolside seating and a bar.
Outdoor Pool
Business Hotel
Novotel Mumbai International Airport is praised for featuring contemporary business facilities. There are conference halls, banquets, and meeting rooms, equipped with all modern technologies making events such as corporate meetings, business gatherings, launch parties, etc., a great success.
Hotel with Parking
Novotel Mumbai International Airport offers secure parking. Located next to the Airport Metro Station on Andheri Kurla Road, it provides a convenient parking area for travelers.
Hotel with Gym
Novotel Mumbai International Airport provides a fitness center for guests. The hotel is equipped with workout facilities.
Hotel with Outdoor Pool
Novotel Mumbai International Airport features a stylish rooftop pool with stunning views of the city skyline.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Small Hotel
5-Star Hotel
Guest Reviews
Novotel Mumbai International Airport stands out primarily for its superb location, especially for those prioritizing convenience and accessibility. The hotel is strategically positioned in close proximity to Mumbai International Airport, making it an excellent choice for transit stays and business travelers. Public transport is easily accessible, with a metro station right outside, facilitating seamless connectivity throughout the city. This makes commuting to various office hubs and key attractions both quick and hassle-free.
The area's bustling nature does come into play, but for those looking to balance work and rest, the hotel provides a sanctuary with clean and modern facilities. Guests often praise the comfort of the rooms, accented by their size and cleanliness, as well as a range of amenities including a well-regarded restaurant and a varied breakfast buffet. The hotel staff consistently receive commendations for their professionalism and attentive service, enhancing the overall guest experience.
While the surroundings might be busy, Novotel offers a peaceful and relaxing retreat within, making it a perfect choice for those seeking convenience without compromising on comfort and quality.
The breakfast experience at Novotel Mumbai International Airport receives largely positive feedback from guests. Many highlight the hotel's breakfast as a standout feature, describing it as delicious, fantastic, and abundant. The variety and quality of options on offer tend to impress, with both local Indian and Western cuisines represented, and specific dietary requests, such as gluten-free food, being accommodated with care. The breakfast buffet is noted for its extensive and diverse selection, featuring dishes like a well-loved dosa and freshly made options that cater to vegan preferences. The attentive and friendly staff contribute significantly to the overall positive experience, enhancing the morning atmosphere through excellent service.
However, some guests note that the breakfast can become less enjoyable during crowded times, leading to a slightly messy setup. There are occasional mentions of certain items not meeting expectations, with calls for improvement in terms of fruit variety and the inclusion of more Western options. Despite these minor concerns, the service level and the impressive variety of offerings generally ensure that most guests leave satisfied, recommending the breakfast as a delectable start to the day amidst the luxury and convenience offered by the hotel.
Novotel Mumbai International Airport offers a dining experience that's generally enjoyable, marked by its diverse and flavorful food options. Diners often praise the meals at the main dining room and by Chef Tejas, describing them as tasty and the food as fantastic. While lunch and dinner services receive positive feedback for their quality, the consistency varies with some highlighting extraordinary lunch buffets that stand out, while others find the dinner buffet less impressive, lacking seasoning and complexity at times. Despite the hit-or-miss nature of the buffet dishes, diners find the food tasty with a wide variety, and even the option of dishes without spice is available.
The dinner menu is acknowledged for being excellent, and room service is convenient for guests. Guests also commend the cleanliness which holds importance for travelling families, though mixed reviews about the food quality exist. Price is noted as slightly high for some, particularly the buffet dinner, which might not always meet diverse taste expectations at 2300 INR per person. However, the value for money is positively perceived due to the hotel's location near Terminal 2 and the overall dining experience including good food and drinks. Friendly and attentive staff enhance the dining atmosphere for satisfied guests, despite occasional issues with service or limited food options.
Novotel Mumbai International Airport has garnered praise for its spacious and impeccably clean rooms. Guests consistently appreciate the modern, well-equipped spaces that accommodate both leisure and business travelers. Many reviews highlight the impressive water pressure and temperature in the showers, contributing to a refreshing experience. Beds are noted for their comfort, providing a restful retreat after a day of exploring or work. The rooms come furnished with all necessary amenities, ensuring convenience and comfort. Visitors particularly enjoy the hotel’s convenient location, near a metro station and well connected to other parts of the city, although some note that this proximity can lead to noise in certain areas. The staff is courteous and attentive, and the overall service is commendable. Additionally, the hotel maintains a high standard of cleanliness, ensuring a pleasant stay. With features like big fluffy towels and a layout conducive to relaxation, the rooms exude a sense of luxury without being overbearing. Overall, the combination of modern design, comfort, and excellent service makes Novotel Mumbai International Airport a favored choice for travelers.
At the Novotel Mumbai International Airport, an exceptional night's rest seems to be a common delight among guests. The overriding sentiment reflects beds that are consistently praised for their comfort—often described as extremely comfy or super comfortable. The mattresses are highlighted for their great quality, with some guests metaphorically referring to them as sleeping on a cloud or describing them as heavenly. Large pillows enhance the sleep experience, contributing to an overall sense of ease and relaxation.
The rooms complement the comfort of the beds, being described as spacious and clean, offering everything one might need for a restful stay. There are, however, a few mentions of rooms that could improve in terms of cleanliness. Altogether, the bedding experience at Novotel Mumbai International Airport seems to leave a lasting impression, ensuring guests feel well-rested and ready for their travels or activities in Mumbai.
Novotel Mumbai International Airport impresses guests with exceptional cleanliness, earning it high praise for its pristine condition and well-maintained facilities. Many visitors commend the hotel for its spotless rooms, noting their spaciousness and modern design. The high standards of cleanliness extend throughout the property, with clean and healthy environments that are often compared to European standards. Guests frequently mention the newness of the hotel, enhancing the overall fresh and tidy atmosphere that is evident in every corner.
The professional and friendly staff contribute significantly to the positive experience, ensuring that the hotel maintains its immaculate condition. The staff's attentive service complements the hotel's cleanliness, providing guests with a comfortable and reassuring stay. Breakfast offerings are diverse and flavorful, enjoyed in the clean and charming setting of the hotel's restaurant.
While most reviews are positive, a few note minor setbacks such as occasional maintenance issues and isolated cleaning oversights. However, these instances are seemingly rare compared to the overwhelming satisfaction with the hotel's cleanliness. The strategic location near the airport adds to its appeal, making it a convenient and attractive option for travelers seeking comfort and hygiene. Overall, Novotel Mumbai International Airport stands out as a clean, modern, and welcoming choice for guests visiting the city.
Novotel Mumbai International Airport has garnered admiration for its exceptional staff, whose courteousness and professionalism stand as a significant highlight of the guest experience. Visitors frequently commend the team for being incredibly friendly, accommodating, and highly customer-focused. The restaurant and housekeeping staff particularly shine, with guests noting that they consistently go above and beyond to ensure a pleasant stay, addressing any issues with remarkable efficiency and warmth.
Guests repeatedly mention the staff's ability to create a welcoming environment through their kindness, attentiveness, and genuine eagerness to assist. From the bellboys to the breakfast team, the staff are noted for their professionalism, warmth, and a willingness to make guests feel valued. The front desk often receives high praise for being supportive, efficient, and pleasantly engaging, though a few reviews suggest some disparity in professionalism during check-in.
Overall, the sincerity and commitment of the Novotel Mumbai International Airport staff resonate strongly with visitors, making the hospitality aspect of the stay particularly outstanding. Even when faced with minor hiccups, the team's dedication to guest satisfaction overshadows any negatives, leaving a lasting impression of a superb service experience at this well-regarded hotel.
The Novotel Mumbai International Airport generally offers a satisfactory WiFi experience for its guests. The WiFi connection is available throughout the property and maintains access even after check-out, which is convenient for travelers needing to stay connected. Many guests found the internet speed suitable for remote work, appreciating its reliability and quality. However, there were some inconsistencies noted, particularly a dropout between the room and the gym area, and certain tasks such as downloading large files could be slower than expected. Despite these minor shortcomings, the overall WiFi service at the hotel is quite favorable, providing good access and functionality for most needs.
The spa at Novotel Mumbai International Airport receives a mixed reception from guests. On one hand, many visitors appreciate the excellent facilities provided, noting the spa as a major plus of their stay. The spa services are often described as amazing and incredibly professional. A few guests have highlighted specific positive experiences with staff, such as an exceptional massage by a therapist named Nikita. The availability of a 24-hour spa service further enhances the convenience for guests.
However, there are criticisms that detract from the overall experience, including instances of unprofessionalism and lack of hospitality from the spa receptionists. Some guests were disappointed by non-functioning amenities like the steam room and the absence of towels. While there is a 20% discount on spa services, the lack of clarity on which treatments are excluded causes some frustration. Despite these issues, many guests leave satisfied, appreciating the full range of services offered across both body and hair treatments.
The gym at the Novotel Mumbai International Airport receives commendable remarks for its modernity and quality. Visitors often describe it as fantastic and well-maintained, featuring a knowledgeable staff that enhances the workout experience. The gym is accessible 24/7 and contributes positively to the hotel's overall great facilities, including its swimming pool. Although some guests perceive the gym as limited in space and equipment, it remains an adequate and excellent choice for fitness enthusiasts.
Perched atop the 11th floor of the Novotel Mumbai International Airport, the rooftop pool stands out as a marvelous amenity, offering an impressive view over the airport. The poolside bar enhances the leisure experience, making it a popular spot among guests. Visitors frequently mention the pool's inviting nature, describing it as amazing, lovely, and fantastic, with an infinity edge that brings a touch of luxury to their stay. The gym and recreation options, including a pool table, contribute to the overall appeal of the establishment.
However, the experience is not without its occasional drawbacks. Some guests have pointed out that maintenance issues, such as water quality concerns and temporary pool closures, have affected their enjoyment. Despite these rare occurrences, the rooftop pool remains a highlight for many, providing moments of solitude and relaxation in the morning and an overall cozy atmosphere complemented by attentive staff. Whether catching the sunrise with the pool to oneself or enjoying the vibrant scene by the rooftop bar, this amenity significantly enriches the guest experience at the hotel.
Novotel Mumbai International Airport provides a welcoming environment for families visiting the bustling city. The hotel is particularly noted for its child-friendly atmosphere, making it a desirable choice for guests traveling with young ones. Families appreciate the courteous and efficient service, with staff going the extra mile to ensure a comfortable stay through attentive gestures and accommodating efforts. The spacious and clean bathroom amenities add to the ease for families, enhancing their overall experience. Although there might be occasional waits before room allocation, families find the suites suitable, particularly for groups of three, including young children. The hotel's appeal is further heightened by its wonderful decor elements and the friendly demeanor of both reception and outdoor staff. With additional features like a bar on the 12th floor, Novotel Mumbai International Airport balances the needs of both relaxation and family-friendly activities, making it an excellent choice for those traveling with children.
Novotel Mumbai International Airport offers a blend of impressive services and amenities that often surpass experiences at other luxury hotels in the city. Guests repeatedly highlight the exceptional friendliness and warmth of the staff, which contributes significantly to the overall experience. Many describe the service as definitively five-star, noting the efficient management across all departments despite the bustling nature of the hotel.
The hotel boasts clean, spacious, and quiet rooms, adding to its appeal. Guests often mention that everything from check-in to check-out runs seamlessly, with staff responsiveness being a standout feature. Culinary offerings are frequently praised, with incredible food that enhances the stay. Guests appreciate the swimming pool and its scenic view of the airport, adding to the hotel's unique charm.
However, there are mixed impressions regarding its five-star status, with some guests feeling that certain aspects do not entirely meet the high standards associated with that rating. Despite this, many still find the hotel experience to resemble or even surpass typical five-star standards, leaving little room for dissatisfaction during their stay.
Novotel Mumbai International Airport offers a strategic location for business travelers, conveniently situated just five minutes from the airport, making it an ideal choice for those with early morning flights or seeking easy access. The hotel is highly recommended for its excellent balance between work and rest, catering perfectly to the needs of business guests. The proximity to clients around Kurla Road further enhances its appeal. Rooms are modern, with entrance access through an innovative phone app, adding a touch of convenience and modernity.
The hotel's facilities are well-suited for overnight stays, complemented by a good selection of breakfast options that meet the preferences of international travelers. While some issues have been noted, such as occasional noise in common areas and isolated service instances, the overall experience is positive. The competent resolution of system errors related to billing demonstrates a commitment to customer satisfaction. Novotel Mumbai International Airport stands as a great business hotel recommendation in Mumbai, especially for its proximity to the international airport and its comprehensive services tailored for business travelers.
Nestled in the vibrant city of Mumbai, Novotel Mumbai International Airport offers an enticing blend of luxury and modernity that promises a memorable stay for travelers. The hotel is described as well-equipped and maintained to high standards, with upgraded rooms often exceeding guests' expectations in terms of comfort and opulence. Visitors highlighted the luxurious service, noting the innovative conveniences such as doors and elevators operable via an app. The establishment has been recognized for creating a tranquil escape amidst the bustling city, aptly labeled a "little haven of peace" by its clientele. With its modern and Western decor, Novotel Mumbai International Airport offers an exceptional touch of elegance, making it highly recommended for those seeking both a luxurious stay and excellent value.
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Location
The area's bustling nature does come into play, but for those looking to balance work and rest, the hotel provides a sanctuary with clean and modern facilities. Guests often praise the comfort of the rooms, accented by their size and cleanliness, as well as a range of amenities including a well-regarded restaurant and a varied breakfast buffet. The hotel staff consistently receive commendations for their professionalism and attentive service, enhancing the overall guest experience.
While the surroundings might be busy, Novotel offers a peaceful and relaxing retreat within, making it a perfect choice for those seeking convenience without compromising on comfort and quality.
Breakfast
However, some guests note that the breakfast can become less enjoyable during crowded times, leading to a slightly messy setup. There are occasional mentions of certain items not meeting expectations, with calls for improvement in terms of fruit variety and the inclusion of more Western options. Despite these minor concerns, the service level and the impressive variety of offerings generally ensure that most guests leave satisfied, recommending the breakfast as a delectable start to the day amidst the luxury and convenience offered by the hotel.
Dinner
The dinner menu is acknowledged for being excellent, and room service is convenient for guests. Guests also commend the cleanliness which holds importance for travelling families, though mixed reviews about the food quality exist. Price is noted as slightly high for some, particularly the buffet dinner, which might not always meet diverse taste expectations at 2300 INR per person. However, the value for money is positively perceived due to the hotel's location near Terminal 2 and the overall dining experience including good food and drinks. Friendly and attentive staff enhance the dining atmosphere for satisfied guests, despite occasional issues with service or limited food options.
Rooms
Beds
The rooms complement the comfort of the beds, being described as spacious and clean, offering everything one might need for a restful stay. There are, however, a few mentions of rooms that could improve in terms of cleanliness. Altogether, the bedding experience at Novotel Mumbai International Airport seems to leave a lasting impression, ensuring guests feel well-rested and ready for their travels or activities in Mumbai.
Cleanliness
The professional and friendly staff contribute significantly to the positive experience, ensuring that the hotel maintains its immaculate condition. The staff's attentive service complements the hotel's cleanliness, providing guests with a comfortable and reassuring stay. Breakfast offerings are diverse and flavorful, enjoyed in the clean and charming setting of the hotel's restaurant.
While most reviews are positive, a few note minor setbacks such as occasional maintenance issues and isolated cleaning oversights. However, these instances are seemingly rare compared to the overwhelming satisfaction with the hotel's cleanliness. The strategic location near the airport adds to its appeal, making it a convenient and attractive option for travelers seeking comfort and hygiene. Overall, Novotel Mumbai International Airport stands out as a clean, modern, and welcoming choice for guests visiting the city.
Staff
Guests repeatedly mention the staff's ability to create a welcoming environment through their kindness, attentiveness, and genuine eagerness to assist. From the bellboys to the breakfast team, the staff are noted for their professionalism, warmth, and a willingness to make guests feel valued. The front desk often receives high praise for being supportive, efficient, and pleasantly engaging, though a few reviews suggest some disparity in professionalism during check-in.
Overall, the sincerity and commitment of the Novotel Mumbai International Airport staff resonate strongly with visitors, making the hospitality aspect of the stay particularly outstanding. Even when faced with minor hiccups, the team's dedication to guest satisfaction overshadows any negatives, leaving a lasting impression of a superb service experience at this well-regarded hotel.
Wi-Fi
Spa
However, there are criticisms that detract from the overall experience, including instances of unprofessionalism and lack of hospitality from the spa receptionists. Some guests were disappointed by non-functioning amenities like the steam room and the absence of towels. While there is a 20% discount on spa services, the lack of clarity on which treatments are excluded causes some frustration. Despite these issues, many guests leave satisfied, appreciating the full range of services offered across both body and hair treatments.
Gym
Pool
However, the experience is not without its occasional drawbacks. Some guests have pointed out that maintenance issues, such as water quality concerns and temporary pool closures, have affected their enjoyment. Despite these rare occurrences, the rooftop pool remains a highlight for many, providing moments of solitude and relaxation in the morning and an overall cozy atmosphere complemented by attentive staff. Whether catching the sunrise with the pool to oneself or enjoying the vibrant scene by the rooftop bar, this amenity significantly enriches the guest experience at the hotel.
Family
5 Star
The hotel boasts clean, spacious, and quiet rooms, adding to its appeal. Guests often mention that everything from check-in to check-out runs seamlessly, with staff responsiveness being a standout feature. Culinary offerings are frequently praised, with incredible food that enhances the stay. Guests appreciate the swimming pool and its scenic view of the airport, adding to the hotel's unique charm.
However, there are mixed impressions regarding its five-star status, with some guests feeling that certain aspects do not entirely meet the high standards associated with that rating. Despite this, many still find the hotel experience to resemble or even surpass typical five-star standards, leaving little room for dissatisfaction during their stay.
Business
The hotel's facilities are well-suited for overnight stays, complemented by a good selection of breakfast options that meet the preferences of international travelers. While some issues have been noted, such as occasional noise in common areas and isolated service instances, the overall experience is positive. The competent resolution of system errors related to billing demonstrates a commitment to customer satisfaction. Novotel Mumbai International Airport stands as a great business hotel recommendation in Mumbai, especially for its proximity to the international airport and its comprehensive services tailored for business travelers.
Luxury
Yes, Novotel Mumbai International Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Novotel Mumbai International Airport.
No, Novotel Mumbai International Airport doesn't allow dogs.
Yes, parking facilities are available at Novotel Mumbai International Airport.
Yes, Novotel Mumbai International Airport has a gym.
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