Hotel Laguna
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Summary of reviewsHotel Laguna is set in a picturesque Alpine village, providing a serene and captivating escape from city life. Surrounded by lush grounds, mountains and a nearby lake, its location is ideal for nature lovers seeking tranquility and breathtaking views. Recent additions, such as new cottages in the forest, further enrich the experience with beautiful vistas and seclusion. The natural beauty and peaceful ambiance make it a standout choice for a relaxing getaway.
Guests have consistently praised Hotel Laguna's dining options, highlighting the delicious and varied breakfast selections, including standout crab dishes. The on-site restaurant, Mishka, is especially noted for its excellent menu and attentive staff. Despite high prices and the necessity for reservations due to its popularity, the overall dining experience is highly commended.
The rooms at Hotel Laguna are lauded for their cozy, comfortable atmosphere and cleanliness. Guests appreciate the beautiful views, well-equipped cottages and overall homely feeling. Some minor issues, such as plumbing problems and poor soundproofing, have been noted, but these do not significantly detract from the overall positive experiences.
Cleanliness throughout the hotel is frequently praised. Guests highlight the well-maintained rooms and grounds, although there are occasional mentions of areas needing more consistent cleaning. On the whole, the hotel's tidy and inviting atmosphere contributes to a pleasant stay.
The staff at Hotel Laguna have received mixed reviews, though positive feedback predominates. Guests commonly commend the polite, attentive and responsive nature of the staff, especially the administrators. However, some concerns about management and front desk operations, such as booking confusion and communication issues, have been raised.
Hotel Laguna's spa facilities significantly enhance the guest experience, featuring a thermal spa complex with a sauna and pool. The spa is appreciated for its pleasant atmosphere and skilled professionals, making it a valued aspect of the stay.
The pool area is another highlight with two thermal pools and a variety of options, including an indoor heated pool. Guests enjoy the clean and comfortable pool facilities, although some note the heavy chlorination of the free pool. The availability of pool slides and a sauna makes this area suitable for both relaxation and fun activities.
In summary, Hotel Laguna offers a tranquil and scenic retreat with commendable dining, comfortable rooms and well-maintained facilities, supported by mostly attentive and responsive staff, making it an excellent choice for those seeking a peaceful escape in a stunning natural setting.
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Guests have consistently praised Hotel Laguna's dining options, highlighting the delicious and varied breakfast selections, including standout crab dishes. The on-site restaurant, Mishka, is especially noted for its excellent menu and attentive staff. Despite high prices and the necessity for reservations due to its popularity, the overall dining experience is highly commended.
The rooms at Hotel Laguna are lauded for their cozy, comfortable atmosphere and cleanliness. Guests appreciate the beautiful views, well-equipped cottages and overall homely feeling. Some minor issues, such as plumbing problems and poor soundproofing, have been noted, but these do not significantly detract from the overall positive experiences.
Cleanliness throughout the hotel is frequently praised. Guests highlight the well-maintained rooms and grounds, although there are occasional mentions of areas needing more consistent cleaning. On the whole, the hotel's tidy and inviting atmosphere contributes to a pleasant stay.
The staff at Hotel Laguna have received mixed reviews, though positive feedback predominates. Guests commonly commend the polite, attentive and responsive nature of the staff, especially the administrators. However, some concerns about management and front desk operations, such as booking confusion and communication issues, have been raised.
Hotel Laguna's spa facilities significantly enhance the guest experience, featuring a thermal spa complex with a sauna and pool. The spa is appreciated for its pleasant atmosphere and skilled professionals, making it a valued aspect of the stay.
The pool area is another highlight with two thermal pools and a variety of options, including an indoor heated pool. Guests enjoy the clean and comfortable pool facilities, although some note the heavy chlorination of the free pool. The availability of pool slides and a sauna makes this area suitable for both relaxation and fun activities.
In summary, Hotel Laguna offers a tranquil and scenic retreat with commendable dining, comfortable rooms and well-maintained facilities, supported by mostly attentive and responsive staff, making it an excellent choice for those seeking a peaceful escape in a stunning natural setting.
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Hotel with Free Wi-Fi
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Heated Pool
Guest Reviews
Hotel Laguna is nestled in a picturesque Alpine village, offering a serene and captivating countryside escape. Its vast, well-maintained grounds provide a comfortable and spacious area for guests to explore. The hotel's location near a lake and surrounded by mountains enhances its natural charm, making it a great spot for relaxation. Visitors can enjoy breathtaking views of the lake and the surrounding hills, alongside clean, fresh air and beautiful landscapes. Situated away from the hustle and bustle of the city and even the nearby Paratunki, Hotel Laguna offers a tranquil retreat amid the stunning nature of the Petropavlovsk district. The recent developments, including new cottages in the forest, further elevate the experience, providing beautiful vistas and a sense of seclusion. While ongoing construction suggests future improvements, the current beauty and tranquility of the location make it a standout choice for nature lovers and those seeking a peaceful getaway.
Hotel Laguna's breakfast offerings have generally received strong praise from guests. Many highlight the delicious and diverse selections available with some mentioning the outstanding crab dishes as a particular highlight. The breakfast is frequently described as wonderful and great, earning positive comments for its variety and taste. Despite a few mentions of monotony, the overall consensus is that the breakfasts are quite decent and worthy of commendation. The cozy and pleasant dining interior also adds to the appeal, enhancing the overall dining experience.
Hotel Laguna's dining experience has garnered impressive feedback from its guests. One of the standout features is the on-site restaurant, Mishka, which has been consistently praised for its excellent and varied menu. Guests have also highlighted the delicious and varied breakfasts served daily. The quality of food is commended with many describing the dinner options as very tasty and delicious. The attentive and polite waitstaff enhance the dining experience, contributing to the restaurant's high reputation.
Despite the high prices and lack of nearby shops, many guests feel that the dining experience at Hotel Laguna is worth the cost. However, it's important to note that due to the restaurant's popularity, securing a reservation in advance is essential to avoid long queues. In summary, while there are some drawbacks related to pricing and availability, the overall dining experience at Hotel Laguna is positively received, making it an excellent dining option for guests.
Hotel Laguna's rooms have left a strong impression on many guests with numerous positive remarks highlighting key aspects of their experience. Common themes among the reviews are the cozy and comfortable atmosphere, coupled with cleanliness and warmth. Guests appreciate the beautiful views from their rooms, which add a special touch to their stay.
The hotel’s cottages and houses, described as cozy and well-equipped, contribute to a comfortable and homely experience. Cleanliness is consistently praised with several mentions of very clean rooms and a pleasant design. However, a few areas for improvement have been noted, such as issues with plumbing, the lack of bathroom curtains, cold floors and poor soundproofing in some rooms. Additionally, some guests found the rooms a bit small or more suitable for students.
Overall, guests have mostly positive feedback, enjoying the combination of good views, cleanliness and a cozy atmosphere that Hotel Laguna provides.
Hotel Laguna has garnered positive feedback for its overall cleanliness, which contributes to a pleasant guest experience. Reviews frequently highlight the very clean rooms, often described as warm and dry, ensuring a comfortable stay. The territory of the hotel is well-groomed and clean, adding to the visual appeal of the property. Guests appreciate the hotel's attention to detail, such as nightly pool cleaning, which maintains high standards of hygiene. The minimalist and clean aesthetic throughout the hotel further enhances its inviting atmosphere. However, occasional remarks cite some areas for improvement, including dust under beds, dusty mirrors and dirty windows, indicating a need for more consistent cleaning practices. Despite these few criticisms, the clean air and the generally well-maintained environment make Hotel Laguna a commendable choice for a tidy and relaxing retreat.
Hotel Laguna has garnered mixed feedback about its staff, though positive remarks dominate. Guests frequently praise the hotel for its friendly, loyal and highly responsive staff, who are noted for being polite and attentive. Many reviews highlight the staff's promptness in resolving issues with some guests mentioning that questions were addressed instantly. Administrators received commendations for their politeness and willingness to help solve additional room problems. The friendly and helpful nature of the staff stands out as a significant positive aspect of the hotel experience.
However, some concerns have been raised regarding the management and front desk operations. Instances of rudeness and poor performance were noted with a few guests expressing frustration over booking confusion and difficulties with communication, such as unanswered phone calls. Despite these drawbacks, the overall sentiment towards the staff remains largely favorable with their responsiveness and courteous behavior being particularly appreciated by visitors.
Hotel Laguna offers a notable spa experience for its guests, featuring a beautiful thermal spa complex equipped with a sauna and a thermal pool. Many guests appreciate the availability of leisure options within the spa, describing it as a decent and good space for relaxation. The spa salon is highlighted for its skilled masters and overall pleasant atmosphere. Overall, the spa facilities, including the thermal spring on the hotel grounds, contribute significantly to a satisfying stay at the hotel.
The pool area at Hotel Laguna consistently impresses guests with many highlighting its wonderful, great and pleasant atmosphere. Visitors appreciate the variety of options available, including two thermal pools on the property, which contribute to a truly relaxing experience. The thermal and heated pools receive particular acclaim for their warmth and comfort. Additionally, the presence of an indoor heated pool adds to the appeal, especially during cooler periods.
Guests mention that the pool cleaning is efficiently conducted at night, maintaining a high standard of cleanliness. However, some note that the free pool is heavily chlorinated, while the pool with thermal water, though preferred by many, comes at an additional cost. The availability of pool slides and a sauna further enhances the poolside experience, making it suitable for both relaxation and fun activities. Overall, the pool facilities at Hotel Laguna are a notable feature, garnering positive feedback for their variety, cleanliness and thermal options.
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Location
Breakfast
Dinner
Despite the high prices and lack of nearby shops, many guests feel that the dining experience at Hotel Laguna is worth the cost. However, it's important to note that due to the restaurant's popularity, securing a reservation in advance is essential to avoid long queues. In summary, while there are some drawbacks related to pricing and availability, the overall dining experience at Hotel Laguna is positively received, making it an excellent dining option for guests.
Rooms
The hotel’s cottages and houses, described as cozy and well-equipped, contribute to a comfortable and homely experience. Cleanliness is consistently praised with several mentions of very clean rooms and a pleasant design. However, a few areas for improvement have been noted, such as issues with plumbing, the lack of bathroom curtains, cold floors and poor soundproofing in some rooms. Additionally, some guests found the rooms a bit small or more suitable for students.
Overall, guests have mostly positive feedback, enjoying the combination of good views, cleanliness and a cozy atmosphere that Hotel Laguna provides.
Cleanliness
Staff
However, some concerns have been raised regarding the management and front desk operations. Instances of rudeness and poor performance were noted with a few guests expressing frustration over booking confusion and difficulties with communication, such as unanswered phone calls. Despite these drawbacks, the overall sentiment towards the staff remains largely favorable with their responsiveness and courteous behavior being particularly appreciated by visitors.
Spa
Pool
Guests mention that the pool cleaning is efficiently conducted at night, maintaining a high standard of cleanliness. However, some note that the free pool is heavily chlorinated, while the pool with thermal water, though preferred by many, comes at an additional cost. The availability of pool slides and a sauna further enhances the poolside experience, making it suitable for both relaxation and fun activities. Overall, the pool facilities at Hotel Laguna are a notable feature, garnering positive feedback for their variety, cleanliness and thermal options.
Yes, Hotel Laguna has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Hotel Laguna.
Yes, Hotel Laguna welcomes dogs.
No, parking facilities aren't available at Hotel Laguna.
No, Hotel Laguna doesn't have a gym.
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