Provo40.21392600,
-111.65984900,
1460 South University Avenue(Show on Map)
6.6
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsRamada by Wyndham Provo offers a convenient and accessible location, particularly appreciated for its proximity to Interstate 15, restaurants, shopping centers and public transportation, making it ideal for both short and long stays. Guests consistently highlight the ease of access to downtown Provo, tourist attractions and essential services, as well as the serene mountain views that add tranquility to the stay.
The breakfast experience at the hotel receives mixed reviews with many guests enjoying the variety and quality of the offerings, such as eggs, waffles and fresh oranges. However, some guests find it basic and occasionally poorly maintained, suggesting room for improvement in variety, quality and service.
Guests commend the on-site Ruby River Steakhouse for its excellent food and service, often highlighting the convenience and quality of the dining experience. The steakhouse significantly enhances the overall appeal of the hotel.
The hotel rooms are noted for being spacious, clean and comfortable with many guests appreciating the size and comfort of the beds and amenities like small fridges. However, the decor and facilities are showing their age with some guests pointing out dated furniture, odors and occasional cleanliness issues. The hotel could benefit from updates and better maintenance to boost the guest experience.
Cleanliness receives mixed feedback with many guests finding their rooms and common areas well-maintained, thanks to daily housekeeping. However, some reports indicate inconsistent cleaning standards with issues like dirty carpets and worn-out fixtures being noted.
The staff at Ramada by Wyndham Provo are generally praised for their friendliness and helpfulness. While some guests encountered unprofessional behavior and inefficiency, the majority highlighted positive interactions with front desk clerks and maintenance staff, contributing positively to their stay.
The wifi service provides a mixed experience as well with some guests finding it reliable and strong, while others faced connectivity issues and weak signals, particularly on the lower floors.
The gym is appreciated for being well-equipped and convenient, despite occasional equipment malfunctions and temperature control issues. The pool areas receive positive reviews for their cleanliness and long operating hours, adding to the hotel's family-friendly appeal.
Parking is generally convenient and ample with free parking being a notable advantage. However, suggestions for increased safety features and better accommodation for larger vehicles could improve this aspect.
Families find Ramada by Wyndham Provo accommodating with children enjoying the big breakfast area and large pool, while the pet policy adds to its versatility.
Bed comfort varies with many guests praising the bedding's softness and firmness, while others report old, uncomfortable mattresses, indicating a need for consistency in bed quality.
Overall, Ramada by Wyndham Provo offers a balanced experience with a convenient location, friendly service and adequate amenities. However, updates to decor and facilities, along with improvements in breakfast service, cleanliness and wifi connectivity, could significantly enhance the guest experience and meet its three-star designation standards. Show more
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Categories
Hotel with Parking
Ramada hotels generally offer parking for guests. Being in Provo, it is positioned to serve travelers and likely provides adequate parking.
Cheap Hotel
This hotel offers comfortable accommodations and a range of amenities at an affordable price. Its location in Provo provides easy access to local attractions, making it a convenient choice for budget-conscious travelers.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King Room - Non-SmokingThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a TV. The double room provides a carpeted floor and heating. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
King Room - Disability Access/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower. This double room has a carpeted floor, heating and a TV. The unit has 1 bed.
Guest Reviews
6.6
Rated
Location
The location of Ramada by Wyndham Provo consistently impresses guests due to its exceptional convenience. Positioned right off Interstate 15, it provides easy access to the freeway while maintaining a generally quiet atmosphere inside. The hotel is situated close to a plethora of amenities, including restaurants, shopping centers, gas stations and grocery stores, making it ideal for both short stopovers and longer stays. Its proximity to the airport and public transport options such as the main bus and train stations further enhances its appeal.
The central location in Provo means guests can easily reach downtown, tourist attractions and essential services. For those on a road trip or heading to destinations like Yellowstone National Park, the hotel serves as a strategic stopover. Guests appreciate the ease of access and the straightforward navigation to and from the property. The mountain views and the overall tranquility despite its bustling surroundings also add a touch of serenity to the stay.
In summary, the location of Ramada by Wyndham Provo is highly praised for being both highly accessible and remarkably close to a variety of essential and leisure destinations, offering exceptional convenience and a satisfying stay for travelers.
Breakfast
Guests at the Ramada by Wyndham Provo have shared mixed feelings about the breakfast offered at the hotel. Many guests enjoyed the breakfast, describing it as good, tasty and more than just a basic continental breakfast. They appreciated the variety of options such as eggs, sausage, toast, waffles, cereal, milk, coffee, tea, yogurt and muffins. Some highlighted the availability of fresh oranges and juice options and the fact that breakfast was warm and filling.
However, there were also several criticisms. Some guests found the breakfast to be very basic, cold or lacking in variety. There were instances of the breakfast area being understaffed and not well-maintained. Complaints included powdered eggs, lack of certain items like spoons for porridge or beverages like orange juice and food running out before the end of breakfast time. A few guests mentioned that the breakfast was not replenished adequately and the cleanliness of the breakfast area was also a concern for some.
Overall, while many guests found the breakfast enjoyable and adequate, others felt it was below their expectations, citing issues with variety, quality and maintenance. The hotel has room for improvement to ensure a consistently positive breakfast experience for all its guests.
Dinner
Ramada by Wyndham Provo offers an impressive dining experience, particularly with the convenient Ruby River Steakhouse attached to the hotel. Guests consistently praise the steakhouse for its excellent food and service, often highlighting the quality of the steaks and the overall dining experience. Whether it's enjoying a meal directly from the on-site restaurant or appreciating the easy access from the hotel lobby, diners find the setup very convenient. Many guests commend the restaurant for both its flavor and value, noting the hearty meals provided. The steakhouse is frequently described as very good, excellent and even the best food some guests have ever eaten. The option of having a reliable and tasty restaurant within the hotel adds significant value and comfort to the stay at Ramada by Wyndham Provo.
Rooms
The rooms at Ramada by Wyndham Provo offer a mixed experience for guests. On the positive side, many reviews highlight that the rooms are spacious, clean and comfortable. Guests often find them sufficiently sized with some even describing the space as extra-large, making it a great stopover in a convenient location. The beds generally receive praise for comfort and amenities like small fridges are appreciated.
However, the hotel’s decor and facilities are showing their age. Numerous guests mention that the interior feels outdated and in need of a refresh with worn-out furniture and linens. Common issues include musty odors, stains on carpets and towels and cracked or leaking fixtures. The absence of modern conveniences, such as USB outlets and properly working electrical outlets, also detracts from the experience.
Several reviews note that while the rooms are mostly clean, there are lapses in housekeeping with some guests encountering dirty sheets or remnants from previous occupants. Issues with room keys and missing items like hairdryers further highlight maintenance shortfalls.
While some guests found their rooms quiet and cozy, others had to move due to problems like non-functioning TVs or unpleasant smells. Overall, while the Ramada by Wyndham Provo provides a decent place to stay with spacious and comfortable rooms, it could benefit significantly from updates and better upkeep to enhance the guest experience.
Beds
At Ramada by Wyndham in Provo, the bed experience seems to garner mixed reviews from guests. Many guests found the beds to be quite comfortable, complimenting the softness and firmness at an ideal level for a good night's sleep. Phrases like comfortable beds, very comfortable beds and comfortable pillows frequently appeared, suggesting a generally positive impression of the bedding. Some guests specifically noted that they found the beds and the room atmosphere to be quiet, nice and clean, adding to the overall sleep comfort.
However, not all were entirely satisfied. There were mentions of beds being old and worn out with some described as uncomfortable or temperamental, indicating an inconsistency in bed quality across different rooms. Issues such as too soft or hard beds, mattresses described as uncomfortable and cleanliness concerns with sheets were also highlighted.
In conclusion, while a significant number of guests reported a restful and comfortable sleeping experience, others suggested that improvements in bedding quality and consistency could enhance the overall experience at the hotel.
Cleanliness
Numerous reviews provide a mixed perspective on the cleanliness of Ramada by Wyndham Provo. On the positive side, many guests found the rooms to be clean, comfortable and well-maintained. Specific mentions highlight the cleanliness of the rooms, bathrooms and facilities with many guests appreciating daily housekeeping services that kept their rooms tidy. Comments about the clean swimming pool and the spotless lobby and outside areas also add to the favorable impressions. Some guests noticed details such as clean windows and well-shampooed carpets, contributing to the sense of a well-kept environment.
However, there are also significant negative remarks that cannot be overlooked. A number of guests reported issues such as dirty carpets, stained upholstery and grime in various areas of their rooms. Specific complaints include cracked sinks, loose faucet handles and clogged plumbing. The housekeeping service seemed inconsistent with multiple reviews mentioning leftover trash, old socks from previous guests and generally unclean rooms on arrival. The condition of some rooms seems to reflect a need for refurbishment with phrases like old, outdated and worn appearing frequently.
In summary, while there is a perception of cleanliness and comfort among many guests, consistent issues with maintenance and housekeeping detract from the overall experience at Ramada by Wyndham Provo.
Staff
The staff at Ramada by Wyndham Provo have garnered mixed feedback from guests, although the sentiment leans more positively. Descriptions like friendly, welcoming and helpful frequently appear across numerous reviews. Guests particularly appreciated the great service provided by friendly front desk clerks and accommodating housekeeping staff with several reviewers highlighting the exceptional assistance they received in various situations. Maintenance staff have also been praised for their friendliness and prompt service.
However, there are some criticisms concerning unhelpful and unprofessional behavior, particularly at the front desk and in cleaning services. Some guests reported struggles during check-in and noted a lack of attentiveness and technical knowledge among the staff. Despite these issues, the majority of reviews commend the staff for being cheery, courteous and kind, contributing positively to the overall experience of staying at the hotel.
Overall, while there are areas for improvement, the diligent efforts of the helpful staff appear to leave a favorable impression on a significant number of visitors.
Wi-Fi
The wifi at Ramada by Wyndham Provo presents a mixed experience for guests. Positive feedback highlights that the wifi signal is strong and works great for some. Guests appreciated good internet access and found the wifi connection reliable at times. However, others faced significant challenges. There were multiple complaints about not being able to connect with some guests mentioning they could only connect when standing near specific spots like the door. Connectivity issues were common with guests citing network security problems, instability and weak signals leading to buffering. In some instances, there was no wifi available at all, particularly on the bottom floor. A few guests also pointed out the lack of working outlets in rooms and mentioned that the provided free wifi fell short of expectations, sometimes causing stress. Overall, while some guests had a seamless experience, others encountered various difficulties with the hotel's wifi service.
Gym
The gym at Ramada by Wyndham Provo is frequently noted for being excellent and well-equipped, providing guests with a solid selection of fitness equipment. Users often highlight its outstanding appearance and the convenience offered by the fitness center. Compliments include its excellent variety of workout options and the overall functionality of the fitness room, which many found beneficial for their fitness routines. However, a few guests reported issues such as non-working equipment and temperature control concerns. Despite these occasional drawbacks, the gym generally receives positive remarks for its offerings and setup.
Pool
The Ramada by Wyndham Provo features both an indoor and outdoor pool that guests have positively reviewed. Many found the swimming areas clean, well-maintained and even highlighted the pool's warmth. Visitors appreciated the long operating hours, as the pool remains open until 10 PM. The pool was described as nice, great and surrounded by a pleasant grassy area, offering a relaxing environment. Although there were occasional mentions of the pool being closed, the overall sentiment towards the pool experience was favorable. The hotel's pool offerings significantly contribute to its appeal and are well regarded by its guests.
Parking
Guests generally found parking at Ramada by Wyndham Provo to be convenient and ample with many noting the ease of finding a spot and the proximity of parking spaces to the rooms and building. Free parking was appreciated and the availability of plenty of parking spaces was frequently highlighted. While a few guests suggested that the parking lot could benefit from additional safety features like cameras and noted some difficulty maneuvering larger vehicles like trailers, the overall feedback indicates that the parking situation is quite satisfactory for most visitors.
Family
Ramada by Wyndham Provo offers a family-friendly environment that is ideal for those traveling with children. With amenities like a big breakfast area, where kids can find their morning meal satisfactory and the option to take breakfast to your room, the hotel ensures convenience and comfort for families. The large pool provides an excellent spot for kids to enjoy some fun and relaxation. The friendly staff enhance the pleasant experience, making this hotel a great place for large families. Additionally, the inclusion of pets like cats demonstrates the hotel's accommodating policy, making it a versatile choice for family stays.
3 Star
Ramada by Wyndham Provo offers a reasonably priced stay with rates reflecting its three-star designation. Guests acknowledge friendly staff, though they appear overworked and service can vary. While the accommodations are adequate for a week-long visit, certain amenities like working outlets in rooms may require attention. Some reviews suggest that the establishment falls short of a true three-star experience.
The hotel itself is noted to be in need of renovation with dated decor and signs of wear such as cracked furniture and stains. Despite these drawbacks, the breakfast quality has received positive remarks, suggesting an improved dining experience compared to other aspects of the stay. Overall, Ramada by Wyndham Provo provides a fair balance of cost and service, though updates to the facilities could enhance the guest experience.
Accessible
Ramada by Wyndham Provo offers several features that enhance accessibility for guests with disabilities. The hotel provides accessible rooms and convenient handicap bathrooms, ensuring a comfortable stay. Many guests have noted the great accessibility the hotel affords with easily accessible features and a location near exits that adds to the convenience. The grounds are well-maintained and clean, providing a pleasant environment.
However, there are a few drawbacks to consider. The absence of an elevator may pose a challenge, especially since all doors are manual and can be heavy. Some guests mentioned that the gate and doors could use servicing to improve ease of access. Despite these issues, the hotel remains handicap-friendly and overall, provides a generally positive experience for guests requiring accessible accommodations.
Outdoor Pool
The outdoor pool at Ramada by Wyndham Provo receives largely positive feedback from guests. Many highlight its cleanliness, nice size and heated feature, making it a comfortable and relaxing spot. It remains open until 10 pm, allowing ample time for evening swims. The pool area is complemented by nice patio furniture and is surrounded by grass, offering a scenic view of the mountains, which adds to the overall ambiance. However, there were some mentions of the pool opening at 9 am and occasional closures for reconstruction, which could impact guests' plans. Despite these minor inconveniences, the pool atmosphere is generally well-regarded and contributes to the hotel’s appeal.
Dog Friendly
Ramada by Wyndham Provo is noted for its welcoming pet policy, allowing both dogs and cats without any additional pet fee. Guests appreciate the pet friendly environment, notably the patches of grass throughout the property and specific areas designated for dogs, including a small park. These features make the hotel a convenient choice for travelers booking based on affordability and accommodation for their pets. While some guests suggest the hotel could offer more dog friendly spaces, the existing facilities contribute positively to the overall experience.
Yes, Ramada by Wyndham Provo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ramada by Wyndham Provo.
Yes, Ramada by Wyndham Provo welcomes dogs.
Yes, parking facilities are available at Ramada by Wyndham Provo.