Hotel Imperial Sorriso
Sorriso
-12.56009100,
-55.72001000
,
Perimetral Sudeste 9675 Bairro Jardim Das Américas
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Summary of reviewsHotel Imperial Sorriso enjoys high praise for its excellent location and accessibility. Despite being close to the highway, the hotel maintains a quiet environment, ensuring a restful stay. Guests repeatedly commend the professional and attentive staff, underscoring the superior service provided. The hotel's infrastructure also contributes to the comfortable and pleasant experience it offers.
Breakfast at the hotel is a standout feature, consistently described as very good, fantastic and even spectacular. Guests appreciate the delicious and varied options available with the quality of the coffee receiving particular mention. This positive breakfast experience is often linked to the enjoyable amenities such as the great pool area and diligent service.
The rooms at the Hotel Imperial Sorriso are noted for their large, spacious and airy layout, providing an inviting atmosphere with beautiful landscape views from the outdoor area. Equipped with good showers and quality hygiene products, the rooms offer a high comfort level. However, some guests have pointed out that the rooms and hotel structure could benefit from updates, citing issues like old furniture, a lingering wood smell and occasional maintenance problems.
Mixed reviews were received regarding cleanliness with several guests finding the hotel beautiful, clean and comfortable. Nevertheless, there were concerns over consistency in cleaning standards with instances of dusty rooms and occasional unpleasant smells reported.
The staff generally receive high marks for their friendliness and professionalism, particularly highlighted during breakfast service. While many guests laud the excellent service across all departments, a few noted unpreparedness and occasional impoliteness. The bar being closed on Saturdays and lacking basic products were also points of criticism.
The pool area is frequently admired for its coziness and well-maintained surroundings. Despite minor issues like the non-operational pool bar, unheated water and occasional leaves, the pool and leisure facilities contribute positively to the hotel's overall charm.
Overall, Hotel Imperial Sorriso is favored for its prime location, excellent breakfast, spacious rooms and attentive staff, making it a preferred choice for travelers, though some improvements in cleanliness and maintenance could enhance the guest experience further.
Categories
Breakfast at the hotel is a standout feature, consistently described as very good, fantastic and even spectacular. Guests appreciate the delicious and varied options available with the quality of the coffee receiving particular mention. This positive breakfast experience is often linked to the enjoyable amenities such as the great pool area and diligent service.
The rooms at the Hotel Imperial Sorriso are noted for their large, spacious and airy layout, providing an inviting atmosphere with beautiful landscape views from the outdoor area. Equipped with good showers and quality hygiene products, the rooms offer a high comfort level. However, some guests have pointed out that the rooms and hotel structure could benefit from updates, citing issues like old furniture, a lingering wood smell and occasional maintenance problems.
Mixed reviews were received regarding cleanliness with several guests finding the hotel beautiful, clean and comfortable. Nevertheless, there were concerns over consistency in cleaning standards with instances of dusty rooms and occasional unpleasant smells reported.
The staff generally receive high marks for their friendliness and professionalism, particularly highlighted during breakfast service. While many guests laud the excellent service across all departments, a few noted unpreparedness and occasional impoliteness. The bar being closed on Saturdays and lacking basic products were also points of criticism.
The pool area is frequently admired for its coziness and well-maintained surroundings. Despite minor issues like the non-operational pool bar, unheated water and occasional leaves, the pool and leisure facilities contribute positively to the hotel's overall charm.
Overall, Hotel Imperial Sorriso is favored for its prime location, excellent breakfast, spacious rooms and attentive staff, making it a preferred choice for travelers, though some improvements in cleanliness and maintenance could enhance the guest experience further.
Hotel with Parking
Hotel Imperial Sorriso has parking available on site that is strategically located and convenient for guests. Free and accessible parking options are provided.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Imperial Sorriso is favored for its excellent and easily accessible location. Despite being next to the highway, the rooms remain quiet, providing a restful stay. Guests consistently praise the hotel staff for their attentiveness and professionalism, highlighting the quality of service they receive. The hotel's infrastructure adds to the overall comfort, ensuring a pleasant experience for visitors. Overall, the combination of great location, accessibility and high standards of service make this hotel a preferred choice for travelers.
The breakfast at the Hotel Imperial Sorriso consistently receives high praise from guests. Described as very good, fantastic and even spectacular, the morning spread leaves a strong impression on visitors. Many reviews highlight the delicious and incredibly tasty options, making it a worthwhile experience on its own. The coffee also earns positive mentions, complementing the overall breakfast experience. While one review noted that most of the breakfast food was inedible and another mentioned it used to be better, the overwhelming majority of feedback is exceedingly positive, calling the breakfast excellent and delicious. Additionally, the quality of the breakfast is often linked with other amenities such as the great pool area and attentive service.
Hotel Imperial Sorriso features rooms that are consistently described as large, spacious and airy, providing ample comfort for guests. Many reviewers have highlighted the beautiful landscape visible from the outdoor area, adding to the overall pleasant ambiance. The rooms are equipped with good showers and hygiene products, enhancing the comfort level during the stay.
However, the reviews indicate several areas where the hotel could improve. While the large rooms provide comfort, some guests noted that these spaces are old and have a lingering wood smell. Instances of worn towels and inadequate maintenance were also mentioned with some furniture appearing to be in poor condition. Issues like a broken window lock, a malfunctioning air conditioner and small problems with the bathtub were also reported, though the latter was resolved with a discount.
The hotel's structure, while expansive, is described as old and in need of updates. Despite the beautiful surroundings and generous room sizes, enhancements in room preparation, maintenance and overall updates would significantly improve the guest experience.
Hotel Imperial Sorriso has received mixed reviews regarding its cleanliness. Positive feedback highlights its general cleanliness with guests noting that the hotel is quite beautiful, clean and comfortable. However, there are concerns about the consistency of the cleaning standards. Some rooms have been described as dusty, old and smelling like sewage and there have been reports of garbage and insects. While some guests appreciated the cleanliness and good coffee, others felt that the cleaning efforts were insufficient. Overall, the hotel can offer a good experience but may need improvements in maintaining a consistent level of cleanliness.
Hotel Imperial Sorriso garners mixed reviews regarding its staff with many guests praising their experience and some offering criticism. The staff is often described as attentive and friendly, making for an enjoyable atmosphere, particularly highlighted during breakfast. Several guests note the team is excellent, including all members from cleaning to kitchen, reception to management, contributing to a well-kept and quiet environment. Reviews consistently praise the excellent service provided, citing polite and super helpful reception staff. However, not all feedback is positive; some visitors mention unprepared staff members, a lack of outgoing behavior and occasional impoliteness. A few critiques also address the bar being closed on Saturdays and lacking basic products, which affected overall satisfaction with the service. Despite these occasional shortcomings, many guests still find the service and attitude of the staff to be commendable.
The Hotel Imperial Sorriso boasts a cozy and lovely pool area that many guests appreciate. The pool is often described as very nice, clean and well-maintained, contributing significantly to the hotel's charm. The leisure area surrounding the pool adds to the overall appeal, making it a great place to relax. However, there were minor issues mentioned, such as the pool bar not being operational and the pool water not being heated. Additionally, the pool was sometimes noted to be full of leaves. Despite these areas for improvement, the pool and leisure facilities generally leave a positive impression on visitors.
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Location
Breakfast
Rooms
However, the reviews indicate several areas where the hotel could improve. While the large rooms provide comfort, some guests noted that these spaces are old and have a lingering wood smell. Instances of worn towels and inadequate maintenance were also mentioned with some furniture appearing to be in poor condition. Issues like a broken window lock, a malfunctioning air conditioner and small problems with the bathtub were also reported, though the latter was resolved with a discount.
The hotel's structure, while expansive, is described as old and in need of updates. Despite the beautiful surroundings and generous room sizes, enhancements in room preparation, maintenance and overall updates would significantly improve the guest experience.
Cleanliness
Staff
Pool
Yes, Hotel Imperial Sorriso has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Imperial Sorriso.
No, Hotel Imperial Sorriso doesn't allow dogs.
Yes, parking facilities are available at Hotel Imperial Sorriso.
Yes, Hotel Imperial Sorriso has a gym.
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