The Charity Hotel International

Arusha -3.36511600, 36.67258500 , Off Arusha - Moshi Highway (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Charity Hotel International is well-regarded for its strategic location, ideally situated for travelers planning a short stay in Arusha, particularly those with a focus on safari adventures. Its proximity to the airport and main attractions, such as the cultural heritage center and downtown areas, enhances its appeal. Despite the rustic nature of the surrounding neighborhood, the hotel serves as a practical base for safari enthusiasts and those seeking a peaceful retreat.

Guests frequently commend the breakfast experience, highlighting the simplicity and heartiness of tropical fruits, vegetables, and local African dishes. The pleasant dining environment, set amidst a lush garden, and the friendliness of the staff add to the overall positive experience. Suggestions for breakfast improvements focus on incorporating more Western-style options and diverse fruit selections, though overall, the breakfast is seen as offering good value.

The dining experience at the hotel is highly praised, with guests enjoying meals in the charming garden setting. While the dinner pricing is considered higher by some, the quality and taste are celebrated. Despite occasional slow service, the restaurant consistently delivers culinary excellence, leaving guests with fond dining memories.

The rooms at the hotel receive high marks for cleanliness, spaciousness, and comfort. Guests appreciate the large beds and balconies that provide lovely outdoor spaces. Although some mention the decor as outdated and certain bathroom fittings in need of renovation, these factors are outweighed by the attentive and warm service provided by the staff. The hotel’s cleanliness standards meet expectations for most short-stay guests, though certain maintenance issues are noted.

Staff dedication is a standout feature, with team members consistently praised for their friendliness, warmth, and attentiveness. The ability to address guest needs promptly and effectively enhances the experience, with mentions of exceptional service from individuals like receptionist Irene. The staff's commitment ensures a welcoming and memorable stay.

Overall, The Charity Hotel International offers an attractive package for travelers, featuring a strategic location, comfortable accommodations, and exceptional service, making it a recommended choice for visitors to Arusha.
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Categories
Family Friendly Hotel
The Charity Hotel International is tagged as a family hotel. This makes it a suitable option for families looking for accommodation.

Dog Friendly Hotel
This hotel is pet-friendly, providing accommodation for guests who wish to travel with their dogs.

  Dogs Stay Free  


Hotel with Free Wi-Fi
The Charity Hotel International provides free Wi-Fi. As an international hotel, it likely caters to business and leisure travelers with essential connectivity needs.

Business Hotel
This hotel provides a conference room and offers meeting/banquet facilities. A business center is also available on-site to support business travelers.

Hotel with Parking
This hotel provides parking and is situated off the Arusha-Moshi highway. It offers convenient access to transportation routes.

3-Star Hotel
This hotel is well-located and offers a restaurant, providing convenience for guests. The staff are friendly and the rooms are clean, making it a recommended choice. It is also near an ATM and a supermarket.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel where Dogs Stay Free

Room Types
Deluxe Double Room This double room has air conditioning, tea-and-coffee making facilities and a flat-screen TV.

Deluxe Single Room This single room has air conditioning, tea-and-coffee making facilities and a flat-screen TV.

Comfort Triple Room Guests will have a special experience as this triple room provides a hot tub. The spacious triple room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.

Deluxe Twin Room This twin room's standout feature is the hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a dining area, a safe deposit box as well as garden views. The unit has 2 beds.

Executive Suite Guests will have a special experience as this suite provides a hot tub. This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a tea and coffee maker, executive lounge access, a seating area as well as garden views. The unit offers 2 beds.

Guest Reviews
7.9
Good
Location
The Charity Hotel International boasts a strategically favorable location for those planning a short stay in Arusha, especially for travelers keen on embarking on a safari. Set within a reasonable distance from the town center, it allows guests convenient access to various attractions like the cultural heritage center and main downtown areas. Additionally, its proximity to the airport makes it a practical choice for those prioritizing travel logistics. Despite its advantages, the hotel's surroundings present a more rustic appeal due to unpaved roads and a somewhat intimidating neighborhood, which might make transportation necessary for ventures beyond its immediate vicinity. Nonetheless, for safari enthusiasts and those seeking a quiet retreat with access to the essential points of interest in Arusha, The Charity Hotel International serves as a suitable base.

Breakfast
Nestled in a vibrant locality, The Charity Hotel International offers a breakfast experience that generally strikes a harmonious chord among guests. Frequently described as very good or great, the breakfast is appreciated for its simplicity and heartiness, often featuring tropical fruits, vegetables, and local African dishes. Eggs are available to order, adding a personalized touch to the meal, and packed breakfasts are an option for those leaving early, showcasing the thoughtfulness of the service.

The dining environment is especially highlighted, with guests enjoying their meals amidst a lush setting, adding to the overall tranquility despite the hotel's proximity to the city center. The staff receiving numerous mentions for their friendliness and attentiveness further enriches the dining experience.

Despite these positive aspects, the breakfast does elicit suggestions for improvement, particularly around diversifying options with more Western-style dishes and fruit choices. A minority of reviews describe the breakfast as basic or lacking variety, with some guests finding it too simple or even disappointing. Nonetheless, the breakfast is seen as offering good value for money, neatly catering to those who appreciate hearty local fare.

Dinner
Nestled within the charming ambience of The Charity Hotel International, the dining experience receives favorable nods from its guests. Many diners found delight in savoring a delicious meal in the lush garden setting, often complimenting the restaurant’s offerings for both lunch and dinner. While some felt the evening dinner came at a higher price, there was general consensus on the high quality and taste of the food. The restaurant's kitchen serves dishes that are described as delicious, and in some instances, stunningly so. However, it's noted that service can be slow at times, with waits extending beyond an hour.

The restaurant is celebrated not only for its delightful dinners but also for breakfast, providing convenience for hotel guests seeking a reliable meal location. Despite a few mixed reviews regarding meal speed and pricing, the restaurant consistently earns praise for its culinary excellence, ensuring guests leave with satisfied palates and fond memories of their dining experiences.

Rooms
The Charity Hotel International offers a delightful range of accommodations that consistently impress guests with their cleanliness and spaciousness. Many reviews highlight the rooms as being large, comfortable, and cozy. Guests appreciate the big and comfy beds, ensuring a restful night’s sleep. The hotel's rooms are equipped with essential facilities, providing convenience and comfort. Numerous rooms come with balconies, offering guests lovely outdoor spaces to enjoy.

Despite the overall comfort and cleanliness, there are mentions of the decor being somewhat outdated, and the hotel’s facilities showing signs of wear, particularly the bathroom fittings. While some guests noted minor areas in need of renovation, these factors did not significantly detract from the overall experience, largely due to the attentive staff, who strive to make every stay special.

The rooms are complemented by a picturesque garden, adding to the tranquil and welcoming atmosphere. Though there are occasional mentions of rooms being a bit dark or gloomy, such observations don't overshadow the positive aspects, like the ample storage space and well-equipped bathrooms. Overall, The Charity Hotel International provides a pleasant and accommodating setting for travelers seeking clean and spacious lodging.

Beds
The beds at The Charity Hotel International receive high praise for their comfort, with many guests highlighting how fantastically comfy and cozy they are. The spacious rooms complement the large, comfortable beds, often featuring balconies and additional amenities like large bathtubs. While most reviews focus on the superb comfort, there are occasional mentions of potential improvements in the mattress and pillows. Despite this, visitors generally enjoy restful nights, noting the good size of the beds and the welcoming warmth they provide. Although mosquito nets are not available for beds, the windows do have them, ensuring a pleasant stay overall.

Cleanliness
The Charity Hotel International presents a mixed picture when it comes to cleanliness, as reflected in guest reviews. On the positive side, many visitors praised the hotel for its clean rooms, clean environment, and friendly staff. Guests appreciated accommodations that met acceptable cleanliness standards, with highlights including clean beds and rooms with large balconies. For the price, especially for short stays of 1-2 nights, the hotel was considered satisfactory by some visitors.

However, several reviews pointed out areas needing improvement. Certain rooms appeared worn down, tired, with issues such as improperly maintained bathrooms. Guests noted water leaks, lack of curtains, and other signs of wear and tear. Some rooms suffered from more serious concerns, including signs of moisture, sewage odors, and mold in the bathrooms. The need for repair and maintenance was a common theme, with specific mentions of non-functional toilets and issues with towel racks and curtain rods.

Overall, while many guests found the cleanliness acceptable for the price, others highlighted significant concerns that suggest a need for attention to maintenance and cleaning standards.

Staff
At The Charity Hotel International, the dedication of the staff consistently stands out as a highlight for guests. Praised for their friendliness and warmth, the team makes every effort to ensure visitors feel right at home from the moment they arrive. Whether it's a late-night meal request or assistance with complex travel plans such as safari arrangements, the staff excels in delivering helpful and attentive service. The management's competence further enhances the overall experience, with guests frequently noting the team's ability to address any issues or needs promptly. Receptionists like Irene also receive commendation for their exceptional friendliness and effectiveness, embodying the hotel’s commitment to hospitality. Overall, the hotel's team shines in its ability to provide a welcoming and memorable stay for every guest.


No, The Charity Hotel International doesn't have any pool.

No, a spa isn't available at The Charity Hotel International.

Yes, The Charity Hotel International welcomes dogs.

Yes, parking facilities are available at The Charity Hotel International.

No, The Charity Hotel International doesn't have a gym.

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