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Summary of reviewsHyatt Place Gothenburg Central is a standout option for travelers seeking both convenience and comfort in the heart of Gothenburg. Its prime location directly above Gothenburg Central Station offers unmatched accessibility to train, bus, and tram services, making it an effortless starting point for exploring the city's vibrant attractions, dining, and shopping areas. Despite being situated within a bustling transport hub, the hotel offers a peaceful retreat with its well-soundproofed rooms, contributing to a restful stay.
Guests consistently praise the spacious, clean rooms that combine a modern Scandinavian design with practical amenities. The beds receive particular acclaim for their comfort, enhancing the overall relaxation experience. The hotel's commitment to guest satisfaction is evident in its friendly and accommodating staff, who are frequently lauded for their attentiveness and hospitality.
The breakfast experience at Hyatt Place is another highlight, with an extensive buffet catering to diverse dietary preferences, ensuring a delicious and hearty start to each day. While dinner at the hotel restaurant receives mixed reviews, many visitors still enjoy the selection of wines and the cozy atmosphere, complemented by a commendable bar offering.
Additional amenities such as a gym and sauna, though limited in size and equipment, provide a satisfactory wellness experience with unique views over the railway tracks. The hotel’s family-friendly accommodations are also appreciated, with spacious rooms and provisions accommodating families traveling with children, making it a practical choice for family visits to the city.
The hotel does face minor criticisms regarding areas such as WiFi stability, dinner service speed, and occasional cleaning inconsistencies. However, overall impressions remain positive, with many guests finding that the combination of excellent service, strategic location, and high comfort levels outweighs these issues.
Whether visiting for business or leisure, Hyatt Place Gothenburg Central presents itself as a strategically located and commendable choice, providing good value for money and contributing to a memorable stay in Gothenburg. Show more
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Hotel Taking Steps Towards Sustainability
Hyatt Place Gothenburg Central is BREEAM certified and also certified by the Swedish Environmental Foundation. Its restaurant focuses on quality and sustainability, with a breakfast buffet featuring local and organic products, including eggs from free-range chickens.
Hotel near Nightlife Spots
Located at Nils Ericssonsplatsen, Hotel G Gothenburg is near the central station and provides easy access to the city's entertainment venues. Its proximity to public transport makes it convenient for exploring nightlife.
Business Hotel
Hyatt Place Gothenburg Central offers modern meeting and conference facilities, in collaboration with Centralhuset, that can accommodate up to 100 attendees. It provides the latest equipment for seamless and productive gatherings.
Accessible Hotel
This hotel is committed to providing equal access for individuals with disabilities, featuring wheelchair accessibility throughout its grounds. It offers accessible 1 King Bed with Sofabed rooms that are 42 sqm. The hotel provides wheelchair access to common and public areas, and has elevators.
Hotel with Gym
This hotel provides a fitness center for guests looking to maintain their workout routine. The central location offers easy access to city attractions.
4-Star Hotel
Located near the central station, this hotel offers convenient access to transportation and city attractions. It features spacious rooms, a fitness center, and on-site dining options, making it suitable for both business and leisure travelers.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 1 hour.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? No
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? the spa is closed.
Has the hotel closed during the pandemic? No
Answers last updated by Hyatt Place Gothenburg Central
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.
Twin RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
King Suite with One King Bed and Sofa BedOffering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. The suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as city views. The unit offers 2 beds.
King Room with Sofa BedFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
King Room - High FloorProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room provides soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as city views. The unit offers 1 bed.
King RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a flat-screen TV with streaming services, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Twin Room - High FloorOffering free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room offers soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as city views. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Hyatt Place Gothenburg Central boasts a truly exceptional location in the heart of Gothenburg, making it a top choice for travelers. Situated directly above Gothenburg Central Station, the hotel offers unparalleled convenience for those arriving by train or airport bus. Despite its position within a bustling transport hub, guests consistently emphasize the remarkable quietness of the rooms, allowing for a restful stay.
The hotel's central location places it in close proximity to a plethora of restaurants, shopping areas, and city attractions, effortlessly connecting guests to the vibrant pulse of the city. Whether visiting for leisure or business, the hotel's strategic position makes exploring Gothenburg a breeze, with easy access to trams, buses, and even parking options.
Besides its standout location, the hotel garners praise for its friendly and helpful staff, clean and spacious rooms, and excellent amenities including a consistently appreciated breakfast. For those seeking both convenience and comfort in the heart of Gothenburg, Hyatt Place Gothenburg Central stands out as an ideal option, perfectly merging accessibility with tranquility.
Breakfast
Nestled in close proximity to Gothenburg's central station, Hyatt Place Gothenburg Central offers a breakfast experience worthy of praise. The extensive breakfast buffet promises an impressive variety, consistently described as plentiful, varied, and delicious. Diners can find a wide array of options catering to diverse dietary preferences, including vegan, gluten-free, and lactose-free selections. Fresh fruits, pastries, and delightful hot dishes ensure that guests have a rich culinary start to their day. The inclusion of local delights like ginger shots adds a unique flair that many guests appreciate, particularly in the cooler months. The quality of the offerings reflects first-class standards and adds great value to the guest stay. While minor criticisms include occasional crowding and limited changes to the menu during extended stays, the attentive and friendly staff contribute positively to the overall breakfast ambiance. This breakfast experience is frequently highlighted as a standout offering at the hotel, complementing its convenient location and comfortable accommodations.
Dinner
At Hyatt Place Gothenburg Central, the dining experience at the hotel restaurant has garnered mixed reviews. Many guests have praised the food as great and fantastic, highlighting memorable dinners that contribute to the hotel's appeal. Diners often enjoy a cozy atmosphere and an impressive selection of wines that complement the meal. The restaurant staff receive commendations for their friendliness, particularly a young server who seems perfectly suited to her role.
However, some guests have expressed disappointment, noting instances when the food was cold or lacked flavor. The service is sometimes described as slow, and the high prices have been a point of contention, with some guests feeling that the cost does not match the quantity and quality offered. Despite these concerns, the presence of a nice bar and thoughtful wine selections enhance the overall dining experience for visitors.
Rooms
Hyatt Place Gothenburg Central is highly praised for its spacious and clean rooms, offering a comfortable and peaceful stay even though it's centrally located above the train station. Guests appreciate the room's modern Scandinavian touch and excellent soundproofing, ensuring a quiet environment despite the hotel's lively location. The ample size of rooms is a repeated highlight, accommodating family needs and providing comforts like comfortable beds, large bathrooms, and modern amenities including ironing facilities and kettles. Some reviews noted minor issues such as lack of ventilation, darker interiors, and basic furnishing compared to promotional pictures. Facilities like the on-site breakfast are commended for quality, with a noteworthy mention of the friendly and attentive staff. The proximity to the central station and main attractions adds to the convenience, making it an ideal spot for travelers prioritizing location and accessibility. While occasional mentions of maintenance and housekeeping issues surface, overall feedback paints the Hyatt Place as a fresh, comfortable, and strategically positioned hotel in Gothenburg.
Beds
At Hyatt Place Gothenburg Central, guests consistently praise the beds, emphasizing their comfort and quality. Many guests enjoy the spaciousness of the king-size beds and the overall coziness they provide, contributing to a restful night's sleep. The mattresses are often described as extremely comfortable and cozy, ensuring that visitors wake up refreshed. Although there are varied preferences regarding firmness, the majority of reviews lean towards satisfaction with the softness and comfort the beds offer.
There are some consistent mentions of minor issues, primarily concerning the pillows, which some guests find too soft or poorly scented, and occasionally the beds are perceived as either too hard or too soft. Instances where beds consisted of two singles pushed together to form a double have been noted as less ideal by some guests. Despite these observations, most reviews highlight the beds as a remarkable feature of the hotel experience, enhancing the overall comfort of the spacious rooms, which also boast additional amenities such as floor heating in the bathrooms.
Guests' overall impressions are positive, with the beds being a noteworthy factor contributing to a pleasant stay at Hyatt Place Gothenburg Central, complemented by good service and delightful breakfasts. The beds, though a matter of personal preference, have played a significant role in defining the hotel’s reputation for providing a high level of comfort.
Cleanliness
Hyatt Place Gothenburg Central receives favorable reviews for its central location and cleanliness, making it an appealing choice for travelers seeking convenience and comfort. Guests appreciate the clean and spacious rooms, noting that they are quiet and well-soundproofed despite the hotel's close proximity to the train station. The comfortable rooms contribute to a restful and pleasant stay, accompanied by commendable staff who are both friendly and accommodating. Breakfast at the hotel is consistently mentioned as a highlight, providing a good start to the day with a varied selection.
The hotel's cleanliness is generally praised, with many guests describing their rooms as spotless and tidy. However, a minority of reviews indicate some inconsistencies in cleaning standards, such as occasional dust, unemptied trash, and specific areas that could have benefited from more thorough attention. Despite these few observations, the overall impression remains positive with a focus on the hotel's cleanliness and practicality. The integration of the hotel with the surrounding central station adds to its unique charm, emphasizing its advantage as a convenient urban escape.
Staff
The Hyatt Place Gothenburg Central receives high praise for its exceptional staff, consistently highlighted as one of the most commendable aspects of staying there. Guests frequently describe the staff as notably friendly, helpful, and accommodating, creating a welcoming atmosphere throughout the hotel. The reception team, in particular, stands out for their efficiency and professionalism, ensuring smooth check-ins and check-outs. Many reviews emphasize the staff's attentiveness and willingness to go above and beyond to meet guests' needs, which significantly enhances the overall experience. Visitors also appreciate the staff's readiness to offer recommendations and assist with any queries, contributing to a genuinely hospitable environment. The central location near major attractions, combined with excellent service, makes this hotel an appealing choice for travelers seeking both convenience and top-notch customer care.
Wi-Fi
Hyatt Place Gothenburg Central garners mixed reviews regarding its WiFi service, with guests highlighting both strengths and areas for improvement. Many visitors commend the hotel for offering a good and stable connection, with several describing the internet as fast and flawless. The WiFi is typically free, adding value to the hotel's amenities.
However, some guests have experienced connectivity issues, mentioning that the WiFi was unstable, slow, and sometimes not functioning at all. This has impacted streaming, work meetings, and leisure browsing for certain visitors. In some rooms, problems with WiFi have also affected the operation of TVs.
Despite these issues, the hotel is appreciated for its modern architecture, large rooms with excellent amenities, and good value. Its strategic location connected to the train station further enhances its accessibility, providing guests with convenient access to public transportation. While the WiFi presents occasional challenges, many guests still find the overall facilities and services satisfactory.
Gym
Hyatt Place Gothenburg Central offers guests a fitness experience that includes a gym and sauna. The gym, though notably small and limited in equipment, provides basic essentials for a workout, with weights and machines that cater to a range of fitness needs. People appreciate the gym's view overlooking the train station, adding an interesting element to the exercise routine. However, some guests feel that additional equipment and facilities could enhance the experience.
Complementing the gym is a sauna that receives positive mentions for its view of the railway tracks, creating a unique atmosphere. The sauna is open until late in the evening, providing a relaxing end to the day for many guests. While there are comments about its limited hours of operation, the sauna remains a popular feature among visitors, appreciated for its ambiance and access included in the stay. Overall, the gym and sauna at Hyatt Place Gothenburg Central provide a satisfactory wellness experience with room for more amenities and improvements.
Family
Hyatt Place Gothenburg Central offers a welcoming environment for families with children, ensuring a comfortable stay in spacious and modernly furnished rooms. The provision of baby beds and additional child sleeping arrangements makes it convenient for families traveling with infants or young kids. A standout feature is the large family rooms, which often include ample sleeping space and two toilets, catering well to larger groups. Guests appreciate the hotel's superb location, particularly advantageous for those arriving by train, as it is close to the city center and provides easy access to attractions like Liseberg and shopping districts.
Families find themselves enjoying a good value stay with a blend of savory and sweet breakfast options, though some note a cramped experience during peak times. Despite minor inconveniences like insufficient beds in some instances or a lack of ceiling lights, the overall hotel service is reported to be great, contributing to a positive family-friendly atmosphere. With scenic city views enhancing the modern ambiance, Hyatt Place Gothenburg Central emerges as a suitable choice for enjoyable family visits to the city.
4 Star
Hyatt Place Gothenburg Central is a well-regarded hotel with a prime location in the city center, making it an excellent choice for travelers prioritizing convenience and accessibility. Guests frequently praise its proximity to central train and bus stations, and the communication with the airport is notably comfortable. The hotel consistently receives commendations for being clean, tidy, and offering a very good and comfortable stay, with friendly and accommodating staff enhancing the overall guest experience.
Breakfast receives positive mentions with a good selection, though some guests felt it didn't meet their expectations for a four-star hotel. The hotel's facilities are modern and well-maintained, with some reviews pointing out that while there have been renovations, certain rooms appear worn, and amenities like functioning air conditioning and standard room features may not match the four-star standard typically anticipated.
The hotel is often described as offering good value for money, though opinions vary on whether it fully meets the typical four-star expectations. Some guests suggest it aligns more closely with a three-star experience, but it is still deemed worth the price paid. While some issues such as outdated rooms, soundproofing, and bed comfort were noted, many guests consider Hyatt Place Gothenburg Central a solid choice for its excellent location and satisfactory overall service.
Business
Hyatt Place Gothenburg Central emerges as an ideal choice for business travelers seeking convenience and comfort. Its prime location, directly connected to the central railway station, offers seamless access to train, bus, and tram services, as well as nearby shopping centers. This makes it incredibly convenient for those arriving by public transport or looking to navigate the city efficiently during their stay.
Guests frequently highlight the hotel’s quiet atmosphere, ensuring a restful experience without disturbances, which is crucial for professionals. The friendly and helpful staff consistently receive praise for their hospitality, contributing to positive experiences for business travelers who find themselves in Gothenburg frequently.
The excellent integration of the hotel with transport hubs and shopping centers positions it as a favorite among visitors on business. With a super practical setup, it caters specifically to the needs of those on work trips, providing convenience and functionality. Overall, Hyatt Place Gothenburg Central stands out as a practical and desirable choice for business accommodations in the city.
No, Hyatt Place Gothenburg Central doesn't have any pool.
No, a spa isn't available at Hyatt Place Gothenburg Central.
Yes, Hyatt Place Gothenburg Central welcomes dogs.
No, parking facilities aren't available at Hyatt Place Gothenburg Central.