Crowne Plaza Costa Mesa Orange County by IHG
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Summary of reviewsThe Crowne Plaza Costa Mesa Orange County by IHG is highly recommended for its strategic and convenient location, offering easy access to major attractions such as the OC Fair Grounds, South Coast Plaza, and Newport Beach, all while maintaining a serene and peaceful environment. Guests appreciate the clean, spacious, and well-maintained rooms equipped with exceptionally comfortable beds and all the necessary amenities for a satisfying stay.
The breakfast experience receives positive reviews overall, with guests enjoying the high quality, variety, and pleasant dining ambiance, though some wish for more vegan options and inclusivity. The attentive and friendly dining staff frequently enhance the breakfast experience.
Guests consistently praise the hotel’s cleanliness and modern updates, noting the spotless condition of both rooms and common areas. The staff is lauded for their friendliness, attentiveness, and efficiency, with particular commendations for individuals who go above and beyond to assist guests, further enhancing the welcoming and accommodating atmosphere.
The hotel's pool area is a standout feature, offering a warm and clean pool complemented by a relaxing hot tub and ample poolside seating. The on-site bar and restaurant provide additional convenience and a touch of luxury, contributing significantly to the overall positive guest experience.
While parking is plentiful and easily accessible, some guests express concerns about the additional parking fees, though these are occasionally addressed at checkout. Despite this, the hotel maintains its status as a valuable choice for visitors to Orange County, combining reasonable room rates with excellent service. Beds are particularly noteworthy for their comfort, providing guests with a restful night’s sleep and contributing to the hotel’s overall appeal as a restful retreat for travelers.
Categories
The breakfast experience receives positive reviews overall, with guests enjoying the high quality, variety, and pleasant dining ambiance, though some wish for more vegan options and inclusivity. The attentive and friendly dining staff frequently enhance the breakfast experience.
Guests consistently praise the hotel’s cleanliness and modern updates, noting the spotless condition of both rooms and common areas. The staff is lauded for their friendliness, attentiveness, and efficiency, with particular commendations for individuals who go above and beyond to assist guests, further enhancing the welcoming and accommodating atmosphere.
The hotel's pool area is a standout feature, offering a warm and clean pool complemented by a relaxing hot tub and ample poolside seating. The on-site bar and restaurant provide additional convenience and a touch of luxury, contributing significantly to the overall positive guest experience.
While parking is plentiful and easily accessible, some guests express concerns about the additional parking fees, though these are occasionally addressed at checkout. Despite this, the hotel maintains its status as a valuable choice for visitors to Orange County, combining reasonable room rates with excellent service. Beds are particularly noteworthy for their comfort, providing guests with a restful night’s sleep and contributing to the hotel’s overall appeal as a restful retreat for travelers.
Hotel with Parking
Crowne Plaza Costa Mesa Orange County by IHG offers self-parking on-site with in/out privileges. The hotel features an outdoor pool and a 24-hour fitness center.
Accessible Hotel
This hotel features wheelchair-accessible rooms, ADA-compliant guest rooms and access routes, and accessible door locks. Bathrooms include adequate clear turning space, tub grab bars, portable bathtub seats, and handheld showers.
Hotel with Gym
This hotel has a year-round outdoor pool and a fitness center.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Crowne Plaza Costa Mesa Orange County by IHG is praised for its prime and convenient location, making it a perfect choice for travelers exploring the area. Nestled close to major attractions, it offers easy access to the OC Fair Grounds, South Coast Plaza, and Newport Beach, all just a short drive away. The hotel is ideally positioned for concert-goers attending events at the Fairgrounds or Sergerstrom Center. Guests appreciate its proximity to the airport and freeways, making commutes straightforward. Surrounded by an abundance of shopping centers, restaurants, and breweries, the location is both practical and lively. The hotel's serene environment is complemented by spacious, well-maintained rooms and exceptionally comfortable beds. A commitment to cleanliness and safety is evident, contributing to a restful stay. Overall, the hotel's strategic position and reasonable room rates, combined with friendly staff and excellent service, make it a highly recommended option for visitors to Orange County.
The breakfast experience at Crowne Plaza Costa Mesa Orange County by IHG receives a mix of feedback, with a noticeable emphasis on positive elements. Guests generally appreciate the high quality of breakfast, describing it as great, abundant, and varied. Many highlight the delicious and excellent breakfast buffet, praising the numerous choices available. The dining room setting is also noted for its pleasant ambiance and attentive staff. Visitors commend the helpful, friendly, and kind staff, which greatly enhances their breakfast experience.
Despite the praise, there are areas noted for improvement. Some guests find the breakfast limited in terms of variety, specifically noting a lack of vegan options and repetitive offerings. Concerns are raised about receiving only a limited number of breakfast vouchers per room, regardless of booking terms. A few reviews point out issues with food quality, such as curdled coffee cream and mold on bread. Additionally, some guests feel that the breakfast should be included in the room rate considering the hotel's status and price.
Overall, while the quality and selection are generally well-received, there is a desire among some patrons for more variety and inclusivity in the breakfast offerings.
Crowne Plaza Costa Mesa Orange County by IHG generally offers a pleasant experience for guests, especially when it comes to their rooms. Many reviews highlight the spaciousness and cleanliness of the accommodations. Guests appreciate the comfort, with numerous mentions of comfortable beds and well-furnished rooms. The hotel provides all expected amenities, contributing to a comfortable stay. The room decor is frequently noted as nice, and the hotel maintains a clean environment with good maintenance. The location is another plus, conveniently situated near attractions and the beach, yet managing to offer quiet rooms for relaxation. Some guests have mentioned issues like dim lighting and a hint of outdated styles in some rooms, but overall the reviews emphasize positive aspects such as the accommodating front desk staff, excellent water pressure in showers, and attractive room layout. This hotel seems to offer good value for money, particularly considering its proximity to more expensive areas.
Crowne Plaza Costa Mesa Orange County by IHG offers a generally positive experience when it comes to the comfort of its beds, with many guests praising the beds as extremely comfy and perfect for a restful night. Remarks often highlight the beds as some of the most comfortable experienced in a hotel setting, providing guests with excellent opportunities for relaxation and sound sleep. The pillows also receive favorable mentions for their softness, contributing to the overall comfort. Although there are a few comments regarding discomfort or issues like old mattresses and hard pillows, these seem to be exceptions rather than the rule. The bedding setup leaves little to be desired, making it a restful retreat for weary travelers.
Crowne Plaza Costa Mesa Orange County by IHG is consistently praised for its cleanliness and well-maintained facilities. Guests repeatedly highlight the super clean rooms and the pleasant, quiet environment of the hotel. Many reviews note the hotel's modern updates and the fresh, welcoming ambiance. The courteous and friendly staff add to the positive experience, with guests appreciating their professionalism and helpfulness. Although a few minor cleanliness issues were mentioned, they do not overshadow the overall spotless condition of the property. The hotel's convenient location and well-maintained premises contribute to a comfortable and enjoyable stay, making it a reliable choice for travelers seeking a clean and peaceful accommodation.
At the Crowne Plaza Costa Mesa Orange County by IHG, guests consistently rave about the exceptional service and welcoming atmosphere provided by the hotel staff. Visitors highlight the exceedingly friendly and helpful nature of the staff, from the front desk to the restaurant. Notable mentions include Alexander and Javier, who stand out for their kindness and professionalism, making the check-in process smooth and engaging. The hotel team is described as incredibly courteous and accommodating, ensuring guests feel valued and cared for throughout their stay. Personnel are consistently praised for their efficiency and attentive service, often going above and beyond to meet visitors' needs and create a comfortable environment. The dining room staff also receives accolades for their exceptional niceness and accommodating attitude. While some initial communication challenges have been noted, these were swiftly overshadowed by the warm hospitality experienced upon arrival. The hotel’s clean and well-kept rooms are complemented by a dedicated staff that genuinely enhances the guest experience, fostering a desire for return visits.
The Crowne Plaza Costa Mesa Orange County by IHG offers a delightful pool area that has received positive feedback from guests. The large swimming pool is complemented by plenty of pool beds, ensuring ample space for relaxation. The water in the pool is consistently warm and clean, making for a pleasant swimming experience. Guests frequently mention the hot tub, noting its ideal temperature and the inviting atmosphere created by the surrounding tropical plants. The pool and hot tub are described as awesome, contributing significantly to an enjoyable stay. Additionally, the on-site bar and restaurant enhance the overall experience, offering convenience and a touch of luxury. Overall, the pool area and its amenities are key highlights of a stay at this property.
Parking at Crowne Plaza Costa Mesa Orange County is a mixed experience for guests. The hotel is conveniently located with easy access to parking, making it straightforward for visitors to find a spot. Guests consistently mentioned the abundance of parking spaces available on-site, contributing to a stress-free arrival and departure. The ease of parking is coupled with the hotel's accessible location near major expressways, offering additional convenience for travelers.
However, the primary concern among reviewers was the parking fee, which ranges from $22 to $30 per night. The fee is an extra cost on top of the room rate, often catching guests off guard if they weren't aware ahead of time. Some guests mentioned feeling that the parking fee was unexpectedly high or even hidden. Despite the cost, some guests reported that their parking complaints were addressed at checkout with refunds, showcasing the hotel's responsiveness to concerns.
Overall, while parking at the hotel is plentiful and easy to navigate, potential visitors should be prepared for additional charges associated with parking their vehicles on-site.
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Location
Breakfast
Despite the praise, there are areas noted for improvement. Some guests find the breakfast limited in terms of variety, specifically noting a lack of vegan options and repetitive offerings. Concerns are raised about receiving only a limited number of breakfast vouchers per room, regardless of booking terms. A few reviews point out issues with food quality, such as curdled coffee cream and mold on bread. Additionally, some guests feel that the breakfast should be included in the room rate considering the hotel's status and price.
Overall, while the quality and selection are generally well-received, there is a desire among some patrons for more variety and inclusivity in the breakfast offerings.
Rooms
Beds
Cleanliness
Staff
Pool
Parking
However, the primary concern among reviewers was the parking fee, which ranges from $22 to $30 per night. The fee is an extra cost on top of the room rate, often catching guests off guard if they weren't aware ahead of time. Some guests mentioned feeling that the parking fee was unexpectedly high or even hidden. Despite the cost, some guests reported that their parking complaints were addressed at checkout with refunds, showcasing the hotel's responsiveness to concerns.
Overall, while parking at the hotel is plentiful and easy to navigate, potential visitors should be prepared for additional charges associated with parking their vehicles on-site.
Yes, Crowne Plaza Costa Mesa Orange County by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Crowne Plaza Costa Mesa Orange County by IHG.
No, Crowne Plaza Costa Mesa Orange County by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Costa Mesa Orange County by IHG.
Yes, Crowne Plaza Costa Mesa Orange County by IHG has a gym.
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