Istanbul41.00363800,
28.98018600,
Sultanahmet Mah.keresteci Hakkı Sokak No:17 Sultanahmet(Show on Map)
8.9
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsSultan Tughra Hotel, nestled in the heart of Istanbul's historic Sultanahmet district, offers an exceptional location with proximity to major landmarks like Hagia Sophia, Blue Mosque and Topkapi Palace. This prime positioning allows guests to explore the city's rich history on foot, while enjoying a quiet, calm environment conducive to relaxation after a day of sightseeing.
The breakfast experience at the hotel is generally well-received, featuring a mix of sweet and savory options with fresh, local products. Many guests highlight the homemade quality of the food and the exceptional service provided by the breakfast staff, making for a hearty start to the day. Although some guests find the variety modest and recommend additional fruit and juice options, the overall value and quality are appreciated.
Rooms at Sultan Tughra Hotel are celebrated for their unique, intricate decor reminiscent of a sultan's palace. Guests appreciate the cozy ambiance and daily cleanliness, though some find the rooms small and occasionally in need of minor cosmetic repairs. Despite these issues, the comfortable beds and high ceilings in select rooms contribute to a memorable stay.
Cleanliness is a strong point with high standards maintained throughout the property. The hotel's friendly staff play a significant role in ensuring a clean and welcoming atmosphere, although a few guests point out areas needing more detailed attention. Overall, the hygiene and charming decor receive commendations.
The hotel staff are frequently praised for their exceptional friendliness, professionalism and attentiveness. Guests mention specific staff members who go above and beyond to provide assistance, enhancing the overall experience. This personalized service fosters a warm, welcoming atmosphere that many guests cherish.
WiFi at Sultan Tughra Hotel generally performs well with reliable speed, although some guests experience connectivity issues. The staff's efforts in assisting with parking, despite limited and small parking spaces, are appreciated, reflecting the hotel's commitment to guest convenience.
For families, the hotel offers a quiet, safe environment with family rooms that evoke the feel of a sultan's palace, making it an ideal choice for those traveling with children. The central location and accommodating staff are particularly beneficial for families.
Guests often commend the comfort of the beds, contributing to a restful experience. While some report issues with specific beds, the majority find the bedding satisfactory, appreciating the daily bed-making service.
Though the hotel may not fully align with typical four-star standards, the personalized hospitality and unique decor make it a worthwhile choice. Sultan Tughra Hotel shines as a boutique accommodation, celebrated for its intimate, stylish atmosphere and dedicated service.
Couples seeking a romantic getaway find the hotel's charm and unique decor particularly appealing, making it a top choice for special occasions. Despite smaller rooms, the overall ambiance fosters a cozy and special experience.
In summary, Sultan Tughra Hotel is a top choice for travelers seeking a blend of comfort, character and exceptional service, all within a prime location in Istanbul's historic heart. Show more
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Categories
Small Hotel
The Sultan Tughra Hotel offers a traditional Turkish experience with its Ottoman-inspired design and hospitality. Located in Sultanahmet, it provides an intimate and culturally immersive stay.
Hotel with Rooms With Jacuzzi / Hot-tub
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
4-Star Hotel
Room Types
About Sultan Tughra Hotel
License: 2022-34-1627
Guest Reviews
8.9
Excellent
Location
The Sultan Tughra Hotel boasts an exceptional location, conveniently nestled in the heart of Sultanahmet, Istanbul's historic district. This prime positioning places guests within a short walking distance of major attractions such as the Hagia Sophia, Blue Mosque, Topkapi Palace and the Grand Bazaar. Visitors appreciate the quiet yet central setting, offering easy access to supermarkets, restaurants, cafes and souvenir shops. Many reviews highlight the superb proximity to the city's prime landmarks, often describing it as perfect or fantastic. The hotel's surroundings are praised for their beauty and calm atmosphere, allowing for peaceful relaxation after a day of sightseeing. With many attractions just a few minutes' stroll away, the hotel's location is often deemed convenient and ideal for exploring Istanbul's rich history on foot. Friendly and helpful staff further enhance the experience, making Sultan Tughra Hotel a top choice for those wishing to immerse themselves in the city's vibrant culture.
Breakfast
The breakfast experience at the Sultan Tughra Hotel has generally received favorable reviews with many guests praising it as very good, delicious and hearty. A number of guests appreciated the variety available, describing it as a good mix of sweet and savory options with fresh, local products contributing to the typical Turkish breakfast. An aspect frequently highlighted is the homemade quality of the food, especially the omelets, which are customized to taste and have been noted as exceptional by multiple visitors.
The warmth and service provided by the breakfast staff, including special mentions of individuals like Ms. Burulus and the breakfast lady, enhance the overall experience, making guests feel at home. For those with specific requests, the staff appears willing to accommodate, even preparing special items if desired.
There are, however, some mixed reviews. While many find the breakfast complete and delicious, others feel it is modest or limited in variety, suggesting potential for improvement. Some guests noted that the breakfast could benefit from more fruit and juice options. Despite these occasional criticisms, the breakfast generally meets the expectations of many and its inclusion in the room price is seen as good value for money.
Overall, the breakfast at the Sultan Tughra Hotel is often described as a tasty and satisfying start to the day, bolstered by the excellent service and close proximity to major attractions like the Hagia Sophia, Blue Mosque and Topkapi Palace.
Rooms
The rooms at Sultan Tughra Hotel are beautifully decorated with intricate details that evoke a sultan's palace. The atmosphere is cozy and unique, making each stay a memorable one. Many guests appreciated the cleanliness with rooms being tidied every day and the hotel staff lauded for their friendliness and helpful nature.
However, it is important to note that the rooms are generally quite small. Some guests have found them cramped, especially those in the basement which also lack windows and proper ventilation. Despite their size, the rooms are comfortable with very cozy beds, diverse lighting and high ceilings in some cases. For larger groups or those seeking more space, booking a family room is recommended, even for couples.
While the decor and overall ambiance received high praise, there were some minor issues mentioned, such as the need for cosmetic repairs in certain rooms and the occasional mismatch between photos and reality. Nevertheless, the hotel's prime location in Istanbul and exceptional personal service make it a worthwhile choice for travelers seeking a blend of comfort and character.
Beds
Guests frequently highlight the comfort of the beds at Sultan Tughra Hotel, often describing them as very comfortable and a significant advantage of the stay. The mattresses and pillows generally receive positive feedback for adding to a restful experience. However, some guests have reported specific issues with the beds, including discomfort with the upstairs beds, a severely dented mattress and short beds that might not accommodate taller adults comfortably. Additionally, while many find the bedding to be comfortable, there are mentions of occasional stains and overall discomfort with the bedding in some instances. Despite these few concerns, the daily bed-making service is appreciated and the size of the beds—often described as wide and large—is noted positively. The hotel rooms are described as well-furnished, though this sometimes contributes to a sense of cramped space.
Cleanliness
The Sultan Tughra Hotel is generally praised for its cleanliness and charming ambiance. Many guests highlight the high standard of hygiene throughout the property, from the public areas to the bedrooms, which are often described as beautifully decorated, very clean and well-maintained. Despite being a smaller, converted old house, the hotel retains a welcoming and cozy atmosphere with an interior design that guests find both amazing and immaculate.
The friendly and hospitable staff also contribute significantly to maintaining the clean environment, ensuring rooms are tidied daily and towels are regularly changed. Guests often note the comfort of the beds and the cleanliness of the bathrooms, despite occasional feedback indicating some areas needing improved attention to detail.
However, not all feedback is pristine; a few reviews mention areas such as the bathroom and certain decorative elements requiring more thorough cleaning. Some structural aspects of the hotel, like leaking showers and outdated fixtures, were pointed out as needing urgent updates. The rococo decor, while admired by some, is noted by others as a challenge to keep thoroughly clean.
Overall, the Sultan Tughra Hotel receives commendations for its cleanliness, friendly service and its convenient central location, making it a fitting choice for travelers looking for a tidy and hospitable place to stay.
Staff
Sultan Tughra Hotel boasts an exceptionally friendly and professional staff that guests consistently praise. Guests highlight the remarkable service provided by specific individuals like Emre, Mustafa, Alperen, Orhan, Isa and Yildiz who go above and beyond to ensure a comfortable stay. The staff's helpfulness ranges from assisting with parking to booking night cruises and addressing inquiries promptly. Their kindness, attentiveness and readiness to assist in any way make guests feel genuinely welcome.
The receptionists are noted for their politeness and willingness to offer advice, while the overall team fosters a warm, welcoming atmosphere. Many guests laud the staff for their pleasant demeanor, smiling faces and excellent hospitality. Whether it’s providing detailed guidance or making small, considerate gestures, the staff’s dedication significantly enhances the guest experience.
Overall, the remarkable staff at Sultan Tughra Hotel stands out as a defining feature, contributing significantly to the hotel's positive reputation and guests' memorable experiences. The consistently high level of service and genuine friendliness make it a top choice for travelers seeking exceptional hospitality.
Wi-Fi
The WiFi at the Sultan Tughra Hotel generally receives positive feedback from guests, who praise its reliability and speed with descriptions such as good wifi and fast Wi-Fi being common. Some guests highlighted that the WiFi worked well enough for streaming content without any glitches. However, a few reviews mentioned problems with connectivity, including weak signals, slow speeds and difficulties in getting connected. While many guests enjoyed their strong and fast internet connection, it's worth noting that experiences may vary.
Parking
The Sultan Tughra Hotel offers parking solutions, though parking can be somewhat challenging. Guests appreciate the staff's assistance in finding parking spaces, highlighting their kindness and efficiency in resolving any difficulties. While the hotel has limited and small parking spaces, staff often secure parking spots right in front of the hotel or direct guests to nearby options such as an IS PARK parking lot within a five-minute walk. It can be problematic to park, especially with larger vehicles and sometimes guests must leave their car keys with the reception so staff can manage the car if needed. Despite occasional constraints, the hotel's efforts to accommodate guests' parking needs receive positive remarks for convenience and helpful service.
Family
Sultan Tughra Hotel is a charming family-run establishment in the heart of Istanbul, ideal for those traveling with children. The hotel's family rooms create a whimsical experience, likened to staying in a sultan's palace, which children seem to adore. Despite the smaller size of the family rooms, the cozy and homey atmosphere makes for a pleasant stay with a quiet but safe environment. Families with young children find the staff accommodating and helpful, especially with strollers and other needs. The central location is convenient and bustling enough to offer comfort and ease of access to the city's attractions. Overall, the hotel is recommended for families looking for a quiet, friendly place to stay during their visit to Istanbul.
4 Star
Sultan Tughra Hotel has received mixed feedback from its guests, but several highlights stand out. Although the hotel does not align with typical expectations for a four-star establishment, guests have noted commendable aspects. Many appreciated the hospitality of the staff, who were described as very nice and always helpful. Such personalized care and attention left a positive impression. The hotel was recommended by some guests despite its shortcomings in star rating and room size with mentions of having spent four nice nights in what was described as a tiny room. However, it is clear that the overall facilities and services do not meet the standards usually expected of a four-star hotel, prompting some guests to suggest that the establishment needs restoration and does not qualify for its advertised classification.
Boutique-Style
Sultan Tughra Hotel is a standout boutique accommodation that has captivated many visitors with its unique charm and intimate atmosphere. Located in a very safe and central area near SultanAhmet, it offers easy access to the historic heart of Istanbul. This small bed-and-breakfast-style hotel is celebrated for its exceptional decor, which many guests consider the best feature. Each room is thoughtfully designed, making the hotel feel both cozy and stylish.
The limited number of rooms ensures a personalized experience with attentive staff that make guests feel right at home. This dedicated service adds to the privileged feeling of staying in such a special place. The combination of its beautiful, unique decor and the welcoming atmosphere has led many to regard Sultan Tughra as one of Istanbul's premier boutique hotels. Whether described as tiny, cozy or simply amazing, this hotel leaves a lasting impression with its perfect blend of comfort and style.
Romantic
Sultan Tughra Hotel is ideal for couples seeking a romantic getaway. The uniquely styled architecture and furnishings transport guests to a different era, creating a charming ambiance perfect for special occasions like honeymoons. Despite some rooms being on the smaller side, the hotel compensates with its cozy and intimate atmosphere. Features such as the mirror above the bed add a touch of romance that couples will appreciate. The hotel's overall charm makes it a top choice for those in search of a beautiful and romantic stay.
No, Sultan Tughra Hotel doesn't have any pool.
No, a spa isn't available at Sultan Tughra Hotel.
No, Sultan Tughra Hotel doesn't allow dogs.
Yes, parking facilities are available at Sultan Tughra Hotel.