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Summary of reviewsAmerican Inn & Suites stands out with its prime location, offering guests easy access to highways, restaurants, and shopping centers, making it especially convenient for travelers attending nearby events. This favorable positioning is enhanced by the welcoming and responsive service, providing a seamless experience for visitors.
When it comes to breakfast, the hotel offers a simple assortment including cereal, pastries, donuts, and breakfast bars, with some guests wishing for more protein-rich options. The minimalistic offering is adequate for some, but others feel a desire for a more varied selection.
Room accommodations present a mixed experience, with guests appreciating the cleanliness, spaciousness, and comfort of the beds. However, there is a noted need for updates, with outdated features and limited electrical outlets mentioned. Ongoing renovations demonstrate a commitment to improving and modernizing the facilities, suggesting potential enhancements for future stays.
Cleanliness at American Inn & Suites receives mixed reviews. Many guests praise the clean, recently remodeled aspects, supported by the staff's friendliness and helpfulness. While the entrance leaves a positive impression, issues persist in some areas, like rooms and bathrooms, with concerns about dirt and dated decor. Despite these challenges, the hotel shows promise with its charm and dedicated staff, indicating potential for significant improvements.
The staff is a standout feature of American Inn & Suites, frequently commended for their exceptional friendliness and helpfulness. Their genuine care and attentiveness are repeatedly highlighted, making each guest's stay memorable. The staff's dedication, from accommodating special requests to ensuring comfort, enhances the overall experience and leaves a lasting positive impression. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Single RoomThis single room features air conditioning, a tea and coffee maker, a flat-screen TV and a terrace. The unit offers 1 bed.
Double RoomFeaturing a terrace, this double room also provides air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
Location
Nestled with easy access to various key destinations, American Inn & Suites boasts a prime location that sets it apart. Guests consistently praise its strategic positioning, which offers convenient access to highways and an array of restaurants, gas stations, and shopping centers. Its proximity to several points of interest makes it an ideal choice for travelers attending nearby events. This favorable location is complemented by the welcoming and responsive service at the hotel, creating a satisfying and seamless experience for those passing through or settling in for a stay.
Breakfast
At American Inn & Suites, breakfast appears to be a simple affair, primarily consisting of cereal, packaged pastries, donuts, breakfast bars, and occasional fruit options. Guests consistently note the absence of protein-rich choices such as yogurt or cheese sticks, leading to a desire for a more wholesome and varied selection. The breakfast offering is described as minimalistic, with some guests expecting a wider assortment and less emphasis on sugary options. While some guests appreciate being able to eat what's provided, there is a general sentiment that the current offerings fall short of expectations for a complete breakfast experience.
Rooms
American Inn & Suites offers a mixed experience when it comes to room accommodations. Guests frequently remark on the cleanliness of the rooms, highlighting the spaciousness and comfort of the beds. Yet, there are some concerns about the decor and functionality of the rooms. While guests appreciate the size and overall cleanliness, the need for updates is evident, with mentions of outdated features and insufficient electrical outlets. Despite these shortcomings, current renovations are underway, signaling improvement and modernization. The ongoing remodeling has been noted with positivity, suggesting enhancements that may elevate the guest experience in the near future without affecting current stays.
Cleanliness
American Inn & Suites has a notably mixed reputation when it comes to cleanliness. Visitors often appreciate the recently remodeled aspects of the establishment, citing clean spaces and good pricing, complemented by the staff’s friendliness and helpfulness. The entrance makes a positive first impression with its clean and pleasant smell. Some guests have noted good experiences with overall cleanliness and customer service, contributing to a restful stay.
However, consistent feedback highlights concerns that overshadow these positives. Many areas, especially the rooms and bathrooms, are marked by issues such as dirt, clogged fixtures, and outdated furnishings. Hallways and public carpets also frequently appear unclean. While the hotel showcases potential with its charm and staff assistance, it evidently needs substantial improvements to meet guest expectations in maintaining a clean environment.
Staff
Nestled in a convenient location, American Inn & Suites is frequently commended for its exceptional staff. Guests consistently highlight the friendly and helpful nature of the team, noting that their genuine care and attentiveness greatly enhance the overall stay. From the front desk ladies to specific team members like Pat, Brittany, Heidi, and the nightshift guy, each appears to play a pivotal role in creating a welcoming atmosphere. The staff not only assists with special requests, such as accommodating late check-outs, but also ensures cleanliness and comfort throughout the guests' visit. This dedication to service has earned them recognition as one of the standout features of American Inn & Suites, making each stay a memorable experience.
Yes, American Inn & suites has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at American Inn & suites.
Yes, American Inn & suites welcomes dogs.
No, parking facilities aren't available at American Inn & suites.