Mercure Porto Centro Aliados
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Summary of reviewsNestled in the bustling heart of Porto, the Mercure Porto Centro Aliados offers an exceptional location, making it an ideal choice for travelers keen to explore the city on foot. The hotel provides convenient access to the historic part of Porto, vibrant eateries and key attractions, all just a short stroll away. Despite its centrality, rooms facing a serene courtyard offer a peaceful retreat. Proximity to the Sao Bento train station and metro ensures easy connectivity to both local and regional destinations.
The breakfast experience at the hotel garners considerable praise for its extensive and high-quality offerings, featuring a broad selection that includes freshly squeezed orange juice, local specialties and diverse dietary options. The breakfast buffet often exceeds expectations, providing a delightful and enriching start to the day.
Dinner at Mercure Porto Centro Aliados is well-received for its inviting atmosphere and quality of food. Guests enjoy the live music and cozy dining areas, both indoors and on the terrace. The excellent food quality, particularly the gluten-free options, is frequently noted. Although there are some remarks about the limited variety in the dinner menu and early closing times, the ambiance and service make it a satisfying dining experience.
Rooms are praised for their modern and stylish design, cleanliness and comfort with many guests highlighting the beautifully decorated and well-equipped spaces. The spaciousness of the rooms and the comfort of the beds contribute to a restful stay. Despite a few comments about the room sizes, the overall sentiment is positive, focusing on the welcoming and clean environment.
The hotel's cleanliness is a standout feature with guests consistently praising the spotless rooms and well-maintained common areas. Housekeeping ensures that rooms are fresh and well-kept, adding to the overall pleasant experience.
Staff at Mercure Porto Centro Aliados are commended for their outstanding attentiveness and friendliness. The professional and multilingual front desk staff, along with the courteous bar and restaurant personnel, significantly enhance the overall guest experience with their warm and helpful demeanor.
The WiFi service is exceptional, often described as reliable and fast with strong coverage throughout the hotel and convenient in-room features such as USB connections and Chromecast-enabled TVs.
The gym, though compact, is appreciated for its modern equipment and practicality, allowing guests to maintain their fitness routines. The well-maintained pool area provides a delightful and relaxing retreat with its heated outdoor pool and serene garden setting being particular highlights despite a few minor issues like limited sun loungers and late opening hours.
Parking options, though not on-site, are convenient with nearby public car parks offering discounted rates and easy accessibility. While some guests noted initial confusion and higher costs, the proximity and availability of secure parking facilities were generally appreciated.
For families, the hotel offers numerous amenities and services that cater well to children, including family rooms, cribs, bathtubs and a child-friendly pool area. Despite the higher breakfast price for children, families found the hotel to be accommodating and comfortable.
In summary, Mercure Porto Centro Aliados excels in location, cleanliness, staff service and overall guest satisfaction, offering a superb base for exploring Porto while ensuring a comfortable and enjoyable stay.
Categories
The breakfast experience at the hotel garners considerable praise for its extensive and high-quality offerings, featuring a broad selection that includes freshly squeezed orange juice, local specialties and diverse dietary options. The breakfast buffet often exceeds expectations, providing a delightful and enriching start to the day.
Dinner at Mercure Porto Centro Aliados is well-received for its inviting atmosphere and quality of food. Guests enjoy the live music and cozy dining areas, both indoors and on the terrace. The excellent food quality, particularly the gluten-free options, is frequently noted. Although there are some remarks about the limited variety in the dinner menu and early closing times, the ambiance and service make it a satisfying dining experience.
Rooms are praised for their modern and stylish design, cleanliness and comfort with many guests highlighting the beautifully decorated and well-equipped spaces. The spaciousness of the rooms and the comfort of the beds contribute to a restful stay. Despite a few comments about the room sizes, the overall sentiment is positive, focusing on the welcoming and clean environment.
The hotel's cleanliness is a standout feature with guests consistently praising the spotless rooms and well-maintained common areas. Housekeeping ensures that rooms are fresh and well-kept, adding to the overall pleasant experience.
Staff at Mercure Porto Centro Aliados are commended for their outstanding attentiveness and friendliness. The professional and multilingual front desk staff, along with the courteous bar and restaurant personnel, significantly enhance the overall guest experience with their warm and helpful demeanor.
The WiFi service is exceptional, often described as reliable and fast with strong coverage throughout the hotel and convenient in-room features such as USB connections and Chromecast-enabled TVs.
The gym, though compact, is appreciated for its modern equipment and practicality, allowing guests to maintain their fitness routines. The well-maintained pool area provides a delightful and relaxing retreat with its heated outdoor pool and serene garden setting being particular highlights despite a few minor issues like limited sun loungers and late opening hours.
Parking options, though not on-site, are convenient with nearby public car parks offering discounted rates and easy accessibility. While some guests noted initial confusion and higher costs, the proximity and availability of secure parking facilities were generally appreciated.
For families, the hotel offers numerous amenities and services that cater well to children, including family rooms, cribs, bathtubs and a child-friendly pool area. Despite the higher breakfast price for children, families found the hotel to be accommodating and comfortable.
In summary, Mercure Porto Centro Aliados excels in location, cleanliness, staff service and overall guest satisfaction, offering a superb base for exploring Porto while ensuring a comfortable and enjoyable stay.
Hotel with Swimming Pool
This hotel offers a refreshing pool and garden oasis, providing a relaxing escape in the city center. The pool area is a welcome amenity for guests.
Heated Pool Outdoor Pool
Accessible Hotel
This hotel offers accessible facilities and rooms designed to cater to those with mobility issues. Guests have found it easy to explore Porto due to the hotel's accessible location and services. The rooms are well-equipped for people with reduced mobility, providing a comfortable and convenient stay.
Hotel with Gym
Mercure Porto Centro Aliados includes a fitness area for guests, ensuring they can maintain their workout schedule. The gym equipment supports a healthy travel experience.
4-Star Hotel
Located in the heart of Porto, this hotel offers comfortable accommodations and easy access to the city's main attractions. It is also known for its friendly staff and convenient amenities.
Hotel with Outdoor Pool
Located in the city center, this hotel features an outdoor swimming pool. It offers a refreshing pool and garden oasis for guests to unwind.
Hotel with Heated Pool
Located on Rua Do Bonjardim, this hotel offers a comfortable stay with a heated pool, and is well-situated for exploring the city center.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
About Mercure Porto Centro Aliados
License: 9382
Guest Reviews
Location
The proximity to the Sao Bento train station and metro means transportation is seamless, allowing visitors to connect easily with both local and regional destinations. The hotel’s location is particularly noted for being walkable with major sights, shops and an array of restaurants just minutes away.
Overall, the Mercure Porto Centro Aliados provides a superb base for sightseeing, capturing the essence of Porto from a strategic and peaceful vantage point in the city's core.
Breakfast
Guests appreciated the well-organized dining space with some enjoying their meals on a pleasant terrace or by the pool. However, there were occasional critiques regarding repetitiveness and a lack of variety in hot items. A few reviews mentioned a desire for more fresh and dairy options and some found the cost slightly high for the level of service provided. Despite some minor suggestions for improvement, the overall consensus is that the breakfast experience at this hotel is a delightful and enriching start to the day.
Dinner
Guests frequently mentioned the superb quality of the food, noting that the dinner included a starter, main course, dessert and water with some expressing satisfaction with the gluten-free options available. The dining areas, both inside and outside, were highlighted as cozy and enjoyable spaces.
However, there are consistent remarks about the limited variety in the dinner menu with some guests finding the offerings repetitive and not extensive enough. The restaurant's early closing time and occasional lack of evening service were also noted as drawbacks.
In summary, while the quality of the food and the ambiance at Mercure Porto Centro Aliados receive high marks, guests express a desire for a more diverse and flexible dinner menu. Regardless, the experience remains satisfying for those seeking good food in a pleasant setting.
Rooms
Several guests appreciated the spaciousness of the rooms and bathrooms, while others noted that some rooms felt slightly smaller than expected. However, even in those cases, the rooms were described as functional and efficiently designed. Balconies and views over the garden or pool were a hit among guests, adding to the room’s appeal.
The hotel itself is modern and tastefully decorated, providing a cozy and inviting atmosphere. Some guests mentioned the variety in room sizes with larger suites offering particularly generous space and amenities. Despite a few instances of smaller-sized rooms, overall, the reviews suggest that the comfort, decor and cleanliness of the rooms at Mercure Porto Centro Aliados make for an enjoyable and special stay.
Beds
However, there are some remarks about the bed sizes, particularly for taller individuals who found the beds a bit short and some who felt the beds were narrow. While some guests experienced the mattresses as too firm or too hard, this seems to be a matter of personal preference, as others found them perfectly comfortable.
Overall, the consensus points towards the beds being a major comfort feature of the hotel with multiple mentions of high-quality, snug bedding that added to a restful and pleasant stay.
Cleanliness
Staff
The team at Mercure Porto Centro Aliados has been described as particularly accommodating with numerous mentions of their attentive and courteous nature. Many guests appreciate the consistent smiles and welcoming atmosphere created by the staff, which significantly enhances the overall experience. Specific staff members are even singled out for their exceptional service, contributing to an environment where guests feel genuinely looked after.
Overall, the staff at this hotel appear to set a gold standard for hospitality with their exceptional service, friendliness and unwavering attentiveness, making it a highly recommended choice for travelers seeking superior customer care.
Wi-Fi
Gym
Pool
Despite its relatively small size, the pool is often highlighted for its warmth and cleanliness. Guests find the atmosphere around the pool relaxing and enjoyable with a pleasant courtyard and lovely terrace adding to the appeal. The heated pool is noted as a significant plus, providing comfort even in varied weather conditions.
However, some reviews mention a few drawbacks. The pool area has a limited number of sun loungers, often not enough to accommodate all guests comfortably. The pool's opening hours, starting at 10 am, did not allow for early morning swims, which was a point of contention for a few guests. Occasionally mentioned is the limited shade around the pool, which can be a minor issue during hot days.
Overall, while there are some areas for improvement, the pool area remains a cherished feature of the Mercure Porto Centro Aliados, providing a tranquil escape and an enjoyable experience for many guests during their stay.
Parking
However, some guests noted the initial instructions about parking were inadequate, creating some confusion upon arrival. Others found the cost of parking to be on the higher side, though the hotel does offer a discount for certain nearby lots. Despite the central location making some parking spots more challenging to find, overall, the proximity of parking facilities was appreciated by many, especially given the secure and covered options available nearby.
For guests considering driving, it is recommended to verify parking arrangements with the hotel beforehand to ensure a smooth experience. While the parking situation might present minor inconveniences, the available options are generally practical and well-regarded for their proximity and ease of access.
Family
The pool and garden area were particularly popular with children, offering a fun and relaxing environment for the younger guests. Families felt well-catered to with amenities such as cribs, bathtubs and changing tables specifically provided for babies, making it perfect for traveling with little ones. Many reviewers highlighted the excellent environment and services tailored to families, contributing to the overall sense of a welcoming and accommodating hotel.
However, some guests pointed out that the price of breakfast was the same for children as it was for adults, which was a minor drawback in an otherwise highly favorable experience. Despite this, most families found the hotel to be great for a family vacation, providing all the necessary comforts and facilities to ensure an enjoyable stay for all ages.
4 Star
However, there are several reviews suggesting that the hotel falls short of four-star standards, particularly when it comes to accoutrements and certain services. Some guests express disappointment, feeling that their experience did not meet the expectations set by its four-star rating and suggest that it more closely resembles a good three-star hotel. Despite this, there is a general consensus that the location is excellent for exploring Porto and that the hotel provides a relaxing stay.
Overall, while Mercure Porto Centro Aliados receives commendations for many of its four-star qualities—such as room comfort and service—it also faces criticism suggesting that it occasionally misses the mark for the premium experience guests anticipate from a four-star hotel.
Business
Accessible
Heated Pool
The pool area, although noted by some as small, is situated in a sunny courtyard setting, which adds to the overall appeal. Despite the occasional comment about the size, the pool facilities are consistently praised. Overall, the heated pool at Mercure Porto Centro Aliados provides a delightful and warm swimming experience, contributing positively to guests' stays.
Outdoor Pool
Dog Friendly
Yes, Mercure Porto Centro Aliados has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Mercure Porto Centro Aliados.
Yes, Mercure Porto Centro Aliados welcomes dogs.
Yes, parking facilities are available at Mercure Porto Centro Aliados.
Yes, Mercure Porto Centro Aliados has a gym.
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