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Summary of reviewsEurostars Monumental enjoys widespread praise for its prime location, offering stunning views of the iconic Sagrada Familia and excellent connectivity to Barcelona's metro system. The hotel is conveniently situated just minutes from the Monumental metro station, making it easy for guests to explore the city's top attractions. The surrounding area is vibrant yet peaceful with numerous cafes, restaurants and supermarkets nearby, providing a balanced blend of proximity and tranquility.
Rooms at Eurostars Monumental are appreciated for their spaciousness, cleanliness and comfortable amenities. Many rooms offer breathtaking views of the Sagrada Familia, especially those with terraces. Guests highlight the comfort of the beds and the modern conveniences provided, though there are occasional mentions of outdated decor and maintenance issues.
The hotel's breakfast generally receives positive feedback for its freshness, variety and appealing presentation. Guests enjoy a wide selection of hot items, yogurts, cereals, fresh fruits, pastries, cheeses and cold cuts. The inclusion of gluten-free and vegetarian options adds to the experience. However, some guests feel the breakfast could offer more variety, particularly in vegetables and hot items and note occasional issues with food quality and cost.
Cleanliness throughout the hotel is consistently praised with daily cleaning services ensuring the rooms and common areas are well-maintained. Staff at Eurostars Monumental are frequently commended for their friendliness, attentiveness and helpfulness. Special gestures and efficient service enhance the overall guest experience.
Guests find the Wi-Fi service to be generally good, though some report issues with stability and speed. The hotel's location also offers easy access to local nightlife, providing a quiet and peaceful environment despite its proximity to lively areas.
While Eurostars Monumental meets many expectations of a four-star hotel with its commendable service and amenities, there are some mixed opinions regarding its star rating. Business travelers appreciate the functional and well-equipped rooms, as well as the efficient service, though some feel the hotel could offer more in terms of business facilities.
Overall, Eurostars Monumental is recognized for its excellent accessibility, prime location, comfortable accommodations and friendly staff, making it a favorable option for both leisure and business travelers in Barcelona. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Double or Twin RoomDecorated in elegant neutral tones, this air-conditioned room includes a minibar, a free safe and a plasma-screen TV with satellite channels. The stylish marble bathroom features a bath or shower, toiletries and a hairdryer.
Superior Double Room with Terrace and ViewThis spacious room has a terrace with sun loungers and views of the Sagrada Família.
Double or Twin Room with Extra BedDecorated in elegant neutral tones, this air-conditioned room includes a minibar, a free safe and a plasma-screen TV with satellite channels. The stylish marble bathroom features a bath or shower, toiletries and a hairdryer. This room has 2 single beds and 1 folding bed measuring 70 cm in width.
Single RoomThe double room provides air conditioning and a safe deposit box. The unit offers 1 bed.
Double Room with Sagrada Familia ViewThis air-conditioned double room features a minibar and a safe deposit box. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
Location
Eurostars Monumental is praised for its prime location, offering unparalleled convenience and stunning views, particularly of the iconic Sagrada Familia. Situated just minutes away from this famous Gaudi landmark, guests frequently mention the ease of access to the city's metro system with the Monumental metro station practically at the hotel's doorstep. This connectivity makes it simple to explore Barcelona with many top attractions within walking distance or a short subway ride away.
The surrounding area is described as vibrant yet peaceful, featuring numerous cafes, restaurants and supermarkets, making it perfect for both leisurely strolls and practical needs. The hotel's central positioning away from the dense tourist zones provides a balanced blend of proximity and tranquility.
Rooms with views, especially those with terraces, receive high marks for offering breathtaking, direct sights of the Sagrada Familia. The combination of location, cleanliness and the helpfulness of the friendly staff contributes to a highly regarded accommodation experience, ideal for both short stays and extended visits in the heart of Barcelona.
Breakfast
Eurostars Monumental has garnered mixed feedback regarding its breakfast offerings, though the general consensus leans toward a positive experience. Many guests praised the breakfast for its freshness, variety and delicious options. Reviews frequently mention an abundant selection featuring hot items, yogurts, cereals, fresh fruits, pastries, cheeses and cold cuts. The presentation is often highlighted as being particularly appealing with a well-stocked buffet that caters to both savory and sweet preferences.
Several reviewers commended the breakfast for being complete and varied, noting a variety of cheeses, hams and fruits, which many found satisfying and enjoyable. Some also appreciated the availability of gluten-free and vegetarian options. Many found the breakfast to be a good value for the price with some calling it a highlight of their stay.
However, there are criticisms as well. Some guests felt that the breakfast lacked sufficient variety, particularly in vegetables and hot items like bacon and scrambled eggs, which were sometimes served cold. A few reviews described the breakfast as average or disappointing, citing repetitive menus and poor quality in certain items like coffee. The high cost of breakfast was also a point of contention for some.
Service at breakfast received mixed reviews; while some guests found the staff helpful and attentive, others felt there was room for improvement in terms of staff availability and friendliness.
Despite some areas for improvement, many guests felt the quality and variety of the breakfast at Eurostars Monumental added positively to their overall stay, making it a notable feature of the hotel experience. The excellent location and generally clean and comfortable accommodations further complement the breakfast offering, contributing to an enjoyable visit.
Rooms
Eurostars Monumental receives praise for its spacious and clean rooms, many of which offer impressive views of the Sagrada Familia. Guests appreciate the comfortable beds, ample room size and the convenience of well-equipped amenities like minibars and air conditioning. Rooms with terraces are particularly highlighted for their beautiful vistas and added space. The hotel's location is also a plus, being close to key attractions and public transport.
However, there are some areas noted for improvement. Some reviews mention outdated decor and the need for better maintenance, including plumbing issues and older fixtures. Noise insulation is also a concern with several guests noting street noise and sounds from neighboring rooms or elevators. Additionally, the air conditioning system seems to be inconsistent with reports of rooms being either too hot or too cold.
Cleanliness is generally well-maintained and the staff receives positive feedback for their attentiveness and friendliness. Despite some minor setbacks, the overall sentiment points to a pleasant stay characterized by spacious and comfortable accommodations with excellent views.
Beds
The guest reviews for Eurostars Monumental highlight the comfortable and spacious beds as a standout feature of the hotel. Many guests found the beds to be extremely comfortable with some describing them as huge or large, providing a good night's sleep. The availability of queen-sized and king-sized beds is appreciated, offering plenty of space for a restful experience. The beds are often remarked upon for their comfort, contributing positively to the overall sleep quality, aided by a great choice of pillows.
Despite generally positive remarks, there are occasional criticisms. Some guests experienced issues with creaky or squeaky beds and there are mentions of hard mattresses with noticeable springs needing replacement. Instances of beds being uncomfortable or having stiff mattresses were also noted, indicating that while many guests had a positive experience, bed quality can vary.
The hotel staff is commended for their responsiveness, such as providing an extra duvet upon request and ensuring early room access for families. Overall, the comfortable beds are a significant aspect of the Eurostars Monumental experience, although some improvements to bed and mattress quality could enhance guest comfort further.
Cleanliness
The Eurostars Monumental consistently receives high marks for its cleanliness from guests. Many reviews highlight that rooms are clean, spacious and equipped with comfortable beds, ensuring a pleasant stay. Daily cleaning services are noted as a major positive, keeping the rooms and common areas spotless and well-maintained. Guests particularly appreciate the cleanliness of the entire building, contributing to an overall orderly and tidy environment.
Despite some minor issues with maintenance and occasional problems with room cleaning schedules, the thorough cleaning and meticulous upkeep of most rooms make a favorable impression. The hotel also benefits from a great location with easy access to metro stations and close proximity to the iconic Sagrada Familia.
Staff are frequently praised for their friendliness and the cleanliness of the facilities, enhancing the overall guest experience. While there are occasional lapses, such as utensils not meeting minimum cleanliness standards and some areas needing refurbishment, these are generally overshadowed by the hotel's strengths in maintaining a clean and comfortable atmosphere for its guests.
Staff
Eurostars Monumental boasts a commendable team of staff that consistently enhances the guest experience. The hotel’s personnel are often described as extremely friendly, welcoming and helpful. Many reviews emphasize their courteous and professional demeanor with particular praise for their ability to attend to guests’ needs efficiently. The reception team, in particular, receives high accolades for their pleasant and attentive service, always greeting guests with a smile and providing assistance when needed.
The check-in and check-out processes are noted to be smooth and handled with ease, adding to the overall positive stay. Guests appreciated the special gestures like birthday surprises arranged by the staff and the professional recommendations offered by the receptionists. Valeria and Clara, specific members of the reception team, were highlighted for their exceptional helpfulness and friendliness.
Even amidst challenging situations, such as busy periods or addressing specific issues, the staff’s commitment to maintaining a high standard of service is evident. The overall impression is that the staff at Eurostars Monumental are a significant asset to the hotel, ensuring a pleasant and satisfying stay for their guests. Their genuine friendliness, combined with professional efficiency, leaves a lasting positive impression on visitors.
Wi-Fi
Guest reviews of the Eurostars Monumental reveal a mixed experience with the hotel's Wi-Fi service. On the positive side, many guests appreciated the good, strong and fast Wi-Fi available throughout the hotel. The inclusion of free Wi-Fi facilities was also noted favorably with some guests specifically mentioning that the Wi-Fi worked well, had decent speed and did not have any connection issues.
However, a significant number of reviews pointed out areas for improvement. Several guests encountered weak internet reception, poor connection quality and limited access. Issues such as the Wi-Fi being slow, cutting in and out or even being down at times were repeatedly mentioned. Some guests experienced difficulty with the Wi-Fi disconnecting frequently and noted low internet speeds with a few unable to connect to streaming services like Netflix.
Overall, while the Eurostars Monumental offers complimentary Wi-Fi with good accessibility in many areas, there are some recurring issues with stability and speed that the hotel could address to enhance the guest experience.
Nightlife
Guests staying at Eurostars Monumental frequently praise its location in relation to the surrounding nightlife. The hotel is celebrated for being close to bars and restaurants where food is both tasty and inexpensive. The nightlife in the area is described as good, fun and busy, making it an ideal choice for those looking to enjoy the evening. Despite its proximity to bustling nightlife, the area around the hotel is quiet and peaceful, ensuring restful nights without the intrusion of loud music. The location is also deemed perfect for those who want quick access to central shops and eateries with everything just two minutes away. While some mention that the main nightlife spots, particularly in the Born area near Santa Caterina Market, are a metro ride away, the hotel’s position is still considered advantageous for those wanting to explore local nightspots. The quiet rooms enhance the overall experience, balancing easy access to nightlife with a serene atmosphere, thus appealing to diverse traveler preferences.
4 Star
Eurostars Monumental boasts commendable service and amenities, meeting the standards often expected of a four-star hotel. Many guests found it to be well-equipped and well-ranked in reviews with a good balance of price and quality for a four-star establishment.
However, there are contrasting opinions about its star rating. Some guests argue that the hotel falls short of four-star quality, suggesting that a three-star classification may be more accurate. Concerns about the adequacy of the facilities and the high room prices are common with some guests feeling that the overall experience did not justify the cost associated with a four-star rating.
The hotel's breakfast offerings receive mixed reviews; while some find the buffet well-stocked and satisfactory, others believe it lacks the variety and quality expected from a four-star hotel. Despite these criticisms, many guests feel that the hotel maintains a consistent level of quality suitable for its star rating.
Overall, Eurostars Monumental delivers great service and amenities that align with typical four-star standards, but there is a noticeable divide in guest opinions regarding whether it truly lives up to that designation.
Business
Eurostars Monumental offers facilities designed with business travelers in mind, featuring a business-friendly environment and an excellent business center. The rooms are functional, well-equipped and clean, providing good value for money. Meeting rooms are adequate for standard business needs. Though some services have room for improvement, such as occasional maintenance issues with showers, the hotel generally aligns well with business requirements. The lobby manager and efficient service add to the convenience, making the accommodation a practical choice for those on work trips. Prices might be considered high relative to the limited business facilities offered, but overall, the hotel provides a good balance of cost and quality for business purposes.
Accessible
Eurostars Monumental stands out for its excellent accessibility, particularly with regard to public transportation. The hotel is strategically located just steps away from the Monumental Metro Station, part of line 2, making it incredibly convenient for guests who rely on the subway. Proximity to the metro station means swift and easy connections to various parts of the city, including an 8-minute trip to the Sagrada Familia Metro station.
Guests have praised the hotel's central location and seamless connections to other forms of public transport such as buses and taxis. The area offers good access to metro stations, underscoring how well situated the hotel is for those needing to navigate urban Barcelona efficiently.
In addition to its transportation advantages, the hotel also features accessible entryways and facilities. There are ramps for disabled guests and accessible street-level rooms, ensuring convenience and comfort for all visitors. Reviews also highlight the presence of accessible balconies and well-equipped disabled wet rooms, along with attentive service from staff, especially in the mornings.
Overall, Eurostars Monumental is recognized for its accessibility and superb location, making it a favorable option for both ease of transportation and comfort.
Boutique-Style
Eurostars Monumental has been described as a very modern, clean and well-located hotel. Guests appreciate its contemporary design and prime location. However, some have noted that it falls short of the boutique label with the decor and facilities showing signs of age and wear. Although marketed as a 4-star boutique hotel, it has been pointed out that it doesn't fully meet this standard with a need for refurbishment to bring it up to par. Despite these criticisms, it maintains a certain charm with its cleanliness and modern amenities.
No, Eurostars Monumental doesn't have any pool.
No, a spa isn't available at Eurostars Monumental.
No, Eurostars Monumental doesn't allow dogs.
No, parking facilities aren't available at Eurostars Monumental.