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Summary of reviewsThe Kayuan offers an unforgettable experience largely due to its breathtaking location, boasting striking views of Mount Batur, Mount Agung, and Lake Batur, which guests describe as magical and stunning. Perched on a hill ideal for adventurous guests, the hotel provides easy access to popular attractions like the Mount Batur sunrise trek and nearby aesthetic cafes and restaurants in Kintamani. While the price is higher compared to other Bali accommodations, the panoramic vistas and serene atmosphere make it a worthwhile choice for those seeking a memorable stay entwined with nature.
Rooms at The Kayuan are often praised for their spaciousness and comfort, featuring large, comfortable beds and well-designed bathrooms. Guests enjoy the spectacular, uninterrupted mountain views that fill the rooms with natural light. While some issues with cleanliness and maintenance have been noted, including dated decor and minor repair needs, the friendly and accommodating staff greatly enhance the overall experience. Their warmth, hospitality, and willingness to go above and beyond are consistently highlighted, providing a level of personalized service that exceeds guest expectations.
The culinary experience at The Kayuan is mixed. Breakfasts receive commendations for taste and variety, particularly the local Indonesian dishes like nasi goreng and mie goreng. However, some guests wish for more substantial Western options. Dinner similarly offers good food quality but is limited in menu variety. While there are areas for improvement, the beautiful views during meals add a special touch.
In summary, The Kayuan stands out for its picturesque views, spacious rooms, and attentive staff. While there is room for improvement in cleanliness and food offerings, the enchanting natural surroundings and exceptional service make it a desirable choice for travelers seeking both adventure and tranquility. Show more
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Categories
Small Guest House
Offers a tranquil retreat with personalized service, creating a cozy and intimate environment. The guesthouse is designed to provide a comfortable and charming stay.
Guest House for Honeymoon
Cheap Guest House
Room Types
SuiteBoasting 1 bedroom, this suite has 1 bathroom with a bath, a seating area and terrace where you can relax. Featuring a balcony with lake views, this suite also features a wardrobe and a TV with cable channels. The unit offers 1 bed.
Standard Double or Twin RoomThis twin/double room includes a TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Deluxe Double Room with Mountain ViewThis double room features a hot tub. The spacious double room provides a seating area, a wardrobe, a terrace with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Superior Double Room with Mountain ViewThe hot tub is the standout feature of this double room. The spacious double room offers a seating area, a wardrobe, a terrace with lake views as well as a private bathroom boasting a bath. The unit has 1 bed.
Suite with Private PoolThe unit offers 1 bed.
Guest Reviews
6.8
Rated
Location
The Kayuan boasts an enviable location with breathtaking views of Mount Batur and the sunrise behind Mount Agung and Lake Batur. Guests consistently praise the striking beauty visible right from their rooms, describing the views as magical and stunning. Perched on a hill, the hotel offers an ideal setting for adventurous guests, being strategically positioned for the popular night trek to witness the sunrise on Mount Batur. Although the location is somewhat remote, access is manageable with a scooter, car, or taxi, and the proximity to aesthetic cafes and restaurants in Kintamani adds to its appeal. While the price may be on the higher side compared to other accommodations in Bali, the panoramic vistas and serene atmosphere make it an attractive option for those seeking a memorable stay entwined with nature's splendor.
Breakfast
The breakfast experience at The Kayuan receives mixed feedback from guests, with highlights pointing towards its taste and variety. Diners often praise the deliciousness of the meals and enjoy the array of breakfast choices available. Many find that local Indonesian dishes like nasi goreng and mie goreng are satisfying, though there are some wishes for more robust Western options. The serving duration extends from 7:30 to 11 o'clock, allowing guests ample time to enjoy their meals while relishing the beautiful views that enhance the breakfast experience. However, some visitors feel that certain offerings are not very substantial, with mentions of simplistic or limited selections such as omelets and toast. Despite some critiques regarding the menu's completeness, the overall breakfast experience remains pleasant, especially when paired with stunning vistas of the surroundings.
Dinner
Dinner at The Kayuan presents a mixed culinary experience, with both strengths and areas for improvement. Guests have noted that the food quality is generally good, though the available choices on the menu are quite limited. The selection, or lack thereof, has been a recurring point, as many menu items tend to be unavailable. While some guests have enjoyed a good dinner, there's a consensus that both dinner and breakfast could benefit from enhancements to better meet guest expectations. Overall, while there's potential, diners might experience inconsistency in menu availability and food quality.
Rooms
The Kayuan offers rooms that guests frequently describe as spacious and lovely, often highlighting the generous room size and large, comfortable beds. Many guests appreciate the well-designed, stone-adorned, and expansive bathrooms, which they often emphasize as a standout feature of their stay. Spectacular views are also a significant plus, with some rooms offering breathtaking, uninterrupted vistas of the surrounding mountains, filling the space with natural light.
Cleanliness garners mixed reviews; while many guests find their rooms clean and well-furnished, others note issues with average cleanliness and a few maintenance shortcomings, such as bathrooms in need of repair or rooms that feel a bit dated. Despite these occasional setbacks, the friendly and accommodating staff seem to enhance the overall experience. The combination of spaciousness, mountain views, and attentive service positions The Kayuan as a comfortable choice for travelers who appreciate roominess and scenic beauty.
Cleanliness
The Kayuan offers a mixed experience when it comes to cleanliness. Some guests have appreciated the clean and nice rooms, highlighting clean linen and a functioning hot shower, accompanied by a great view from their rooms. However, concerns have been raised about the overall state of cleanliness throughout the hotel. Bathrooms appear to be a significant issue, with reports of unpleasant odors, mold, and dampness. Maintenance issues such as disconnected curtain rods and dripping water from the roof further contribute to the dissatisfaction of some guests. The presence of ants and piles of mess have been noted, indicating a need for improved hygiene and regular maintenance. Although clean aspects do exist, The Kayuan's cleanliness requires attention to meet the expectations of its guests consistently.
Staff
The staff at The Kayuan Hotel has garnered high praise from numerous guests who have experienced their outstanding service firsthand. Renowned for their friendliness, the team consistently radiates warmth and hospitality, greeting guests with a welcoming smile and accommodating nature. This commitment to service is exemplified by their willingness to go above and beyond, whether it's organizing last-minute excursions or making special occasions memorable, such as assisting with birthday celebrations.
Guests repeatedly highlight the helpfulness and attentiveness of the staff, who are always ready to assist with information and guidance, ensuring a seamless stay. Their professionalism is evident in the promptness and efficiency of service, creating an environment where requests are met quickly and effectively.
Despite an occasional mention of unengaged interactions, the overarching sentiment reflects a team dedicated to not only meeting but exceeding guest expectations. Their ability to provide personalized service, such as guiding guests to local villages, further enhances the hotel's reputation for an exceptional travel experience. In summary, The Kayuan's staff embodies the spirit of hospitality, greatly contributing to the hotel's appeal among travelers seeking attentive and personalized service.
3 Star
The Kayuan offers a picturesque escape with its breathtaking views of Mount Batur, providing guests with a splendid backdrop during their stay. Its location on a steep hill requires a bit of caution when navigating the area, but the reward is a magnificent panorama that is hard to beat. The hotel itself has seen better days, indicating some neglect in its upkeep. Despite this, the freshly prepared food adds a delightful touch, ensuring that meals are both tasty and satisfying. The highlight of a stay at The Kayuan is undoubtedly the warm and helpful staff, who are consistently friendly and eager to assist, enhancing the overall experience with their attentive service.
No, The Kayuan doesn't have any pool.
No, a spa isn't available at The Kayuan.
No, The Kayuan doesn't allow dogs.
No, parking facilities aren't available at The Kayuan.