Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Lagoon Bali Pool Hotel and Suites in Legian offers a highly praised experience due to its strategic location, excellent service, and overall comfort. Guests are consistently delighted with the hotel’s convenient yet tranquil setting, providing easy access to local attractions, shops, and restaurants, while maintaining a peaceful atmosphere. The nearby beach, excellent dining options, and attentive staff enhance the stay, contributing to a welcoming experience.
The rooms are widely appreciated for their spaciousness and cleanliness, offering direct access to pools that add a relaxing touch to the accommodation. Although in need of minor updates, the rooms are deemed comfortable and well-equipped. The pool area, with its swim-up bar and ample swimming space, is a standout feature, providing guests with an enjoyable retreat.
Visitors enjoy the friendly and helpful demeanor of the staff, who consistently go above and beyond to ensure guest satisfaction. Their personalized service creates a warm, welcoming atmosphere that greatly enriches the overall experience.
While the breakfast services at Jackfruit Restaurant receive some mixed feedback, the quality of the food and drink is often praised. The desire for more variety is noted, but many still express satisfaction with their dining experiences. Cleanliness throughout the property is meticulous, although some areas might benefit from renovation for aesthetic enhancement.
Concerns regarding WiFi connectivity and bed comfort are noted by guests, with WiFi requiring frequent logins and some beds being too hard for certain preferences. However, these do not overshadow the overall positive reviews and memorable experience. The Lagoon Bali Pool Hotel and Suites stands out for its prime location, excellent staff, and serene poolside experience, making it a superb choice for travelers seeking both relaxation and easy access to Legian's attractions. Show more
Read review summaries for all categories
Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Offers suites with private jacuzzi for a relaxing stay. The hotel's central location and range of amenities make it a convenient and comfortable choice for travelers.
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Swimming Pool
Pool Swim Up Bar Private Pool Outdoor Pool
Hotel with Parking
Cheap Hotel
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Hotel with Swim Up Bar
Room Types
Suite with Private PoolMaximum capacity in Pool Villa is strictly for 2 adults with 1 infant or 1 adult with 1 child.
Deluxe Double or Twin Room with BalconyDeluxe Rooms are located on the 2nd floor.
Double or Twin Room with Pool AccessRoom have balcony with direct access to pool.
Deluxe Double or Twin Room with Pool ViewThe spacious twin/double room offers air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a bath.
Double or Twin Room with Swimming Pool AccessThe spacious twin/double room provides air conditioning, a minibar, a terrace with pool views as well as a private bathroom featuring a shower.
Two-Bedroom SuiteThis suite's special feature is the private pool. Featuring 2 bedrooms, this spacious suite offers 2 bathrooms with a bath, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit has 2 beds.
One-Bedroom SuiteThe private pool is the special feature of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with pool views, this suite also provides a minibar and a flat-screen TV with streaming services. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Nestled in the vibrant Legian area, The Lagoon Bali Pool Hotel and Suites boasts an enviable location that guests consistently praise for its convenience and tranquility. While situated near lively nightclubs and bustling streets, the hotel cleverly positions itself on a quieter lane, offering guests a peaceful retreat without sacrificing accessibility to the area's attractions. The proximity to a variety of excellent restaurants, shopping outlets, and a short stroll to the beach makes it an ideal choice for those eager to explore while enjoying a serene stay. The consistently friendly and attentive staff further enhance the experience, making guests feel welcomed and well-cared for. Additionally, the unique lagoon access and private pool spaces right at guests' doorstep contribute to a relaxing atmosphere that guests repeatedly highlight.
Breakfast
The Lagoon Bali Pool Hotel and Suites offers breakfast at the Jackfruit Restaurant, which has received mixed reviews from guests. While some visitors found breakfast to be excellent and praised the variety offered at Jackfruit, others felt that the options were limited and the servings small. The quality of the food and drinks at Jackfruit has been consistently described as delicious, with many guests highlighting the great breakfast experience there. A few reviews suggest that improvements in choice of drinks, including options like latte with alternative milk, could enhance the breakfast experience. Despite some guests opting to eat elsewhere for better variety, many still express satisfaction with the breakfasts at Jackfruit and the nearby coffee place. Overall, while room for improvement is noted, the Jackfruit Restaurant is appreciated for its good and sometimes superb offerings.
Rooms
The rooms at The Lagoon Bali Pool Hotel and Suites are consistently praised for their spaciousness and cleanliness, offering guests a comfortable stay with generous room sizes and relaxing settings. Many guests particularly enjoy the convenience of pool access rooms, which allow for easy and immediate swim access directly from their accommodations. Although some rooms appear a bit dated and might benefit from updates, they are often described as comfortable, bright, and adequately equipped with everything needed for a satisfying stay. The villas, too, receive positive remarks for their inviting size and convenience, despite some minor issues with air conditioning.
In terms of the location, it scores highly with travelers due to its central positioning, providing easy access to local shops, restaurants, and the beach, all within walking distance. The staff is frequently noted for their kindness and welcoming demeanor, enhancing the overall guest experience. While the pool area has received mixed feedback, especially concerning cleanliness, the standout feature for many remains the delightful pool-side experience directly accessible from some rooms. Overall, The Lagoon Bali Pool Hotel and Suites offers a well-rounded stay with its prime location, excellent room size, and the luxury of direct pool access.
Beds
The Lagoon Bali Pool Hotel and Suites seems to offer a mixed experience when it comes to the comfort of its beds. While numerous guests have praised the beds for being comfortable and enjoying a firm feel, others have noted that some mattresses are quite hard, with descriptions likening them to sleeping on a rock. There are mentions that certain mattresses might be due for an upgrade, suggesting they are on the older side and potentially uncomfortable for some guests. Despite the varied opinions, those who prefer a firmer bed will likely find the accommodations to their liking.
Cleanliness
The Lagoon Bali Pool Hotel and Suites impresses guests with its commendable commitment to cleanliness across various aspects of the property. Visitors consistently praise the immaculate condition of the rooms, noting them as clean, tidy, and spacious which adds to the comfort and overall experience. The pool is maintained daily, ensuring a refreshing retreat. The friendly and helpful staff are quick to resolve issues, such as flooding, demonstrating an attentive service ethos. The location blends convenience with tranquility, offering proximity to attractions without sacrificing peace. While the overall resort is clean and well-maintained, some areas of the property may benefit from renovation to enhance the aesthetic appeal. Complementary establishments like the Jack Fruit Cafe contribute to the pleasant stay, serving excellent coffee and delightful cuisine.
Staff
The reviews for The Lagoon Bali Pool Hotel and Suites consistently highlight the exceptional quality of the staff. Guests frequently praise their friendliness, noting the warm and welcoming atmosphere created by the team. The staff is described as incredibly helpful, always ready to assist, and going above and beyond to ensure guests have a relaxing and enjoyable stay. Their personalized approach is evident as they remember guests' names and offer service that exceeds expectations. The overall service is often referred to as excellent, with staff members being both well-trained and accommodating. From the personable lady receptionist to the attentive team overall, the warmth and kindness extended to guests significantly enhance the value and experience of their stay.
Wi-Fi
Guests at The Lagoon Bali Pool Hotel and Suites have shared mixed experiences with the hotel's WiFi connectivity. While there were initial issues reported, some improvements were noted, though not entirely resolved for all. The connection has been described as unpredictably dropping out, requiring frequent re-logins, and having limited availability during late night and early morning hours. The internet speed has been noted as slow, impacting the ability to stream content such as TV, which relies on a stable network. Overall, while steps have been taken to address the connectivity problems, guests still encounter challenges with the WiFi service, impacting the overall digital experience during their stay.
Pool
The Lagoon Bali Pool Hotel and Suites offers a delightful experience for those seeking a serene tropical oasis away from the daily hustle and bustle. The hotel features impressive pool access rooms, allowing guests to step directly from their suites into the inviting waters. These rooms are particularly praised for their convenience and are described as nothing short of awesome. The pool itself is expansive and warm, making it wonderful for both leisure swimming and social relaxation. Guests appreciate the well-maintained pool area, which also boasts a charming swim-up bar, enhancing the overall experience with easy access to refreshments. Though there are occasional mentions of the pool's clarity diminishing over time, the overall sentiment remains positive, with many finding the pool area amazing. The courteous and accommodating hotel staff further augment the pleasant atmosphere, making The Lagoon Bali not just a place to stay, but a memorable part of the Bali experience.
Yes, The Lagoon Bali Pool Hotel and Suites has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Private Pool, Outdoor Pool.
No, a spa isn't available at The Lagoon Bali Pool Hotel and Suites.
No, The Lagoon Bali Pool Hotel and Suites doesn't allow dogs.
Yes, parking facilities are available at The Lagoon Bali Pool Hotel and Suites.
No, The Lagoon Bali Pool Hotel and Suites doesn't have a gym.