DoubleTree By Hilton Milan
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Summary of reviewsDoubleTree by Hilton Milan offers a commendable experience, particularly noted for its spacious and comfortable rooms. Guests frequently highlight the well-maintained and clean rooms, which come equipped with modern amenities such as air conditioning, large TVs with Netflix and ample bathroom facilities. The hotel structure itself is praised for its elegant architecture, providing a positive ambiance enhanced by attentive and polite staff.
The cleanliness standards at the hotel are generally high with rooms and shared spaces well-maintained. Guests appreciate the immaculate condition of the rooms, contributing to a pleasant stay, despite occasional minor issues such as dirty carpets and inconsistent housekeeping service.
While the location presents a mixed bag due to its distance from central Milan and Milan's iconic attractions, it is ideal for those attending events at nearby venues like Ippodromo La Maura or San Siro. The hotel's proximity to highways and public transport hubs makes it accessible, especially for guests traveling by car, who benefit from ample and secure parking options.
Meals at the hotel receive mixed reviews. Breakfast is often praised for its variety and abundance, although some guests feel improvements are needed in quality and variety. Dinner service is noted for its good, affordable offerings and pleasant outdoor terrace, though it could benefit from a broader menu and more consistent service.
The staff at DoubleTree by Hilton Milan frequently receive accolades for their friendliness, professionalism and problem-solving skills, significantly enhancing the guest experience. Specific staff members, such as Greta and Federica, are often mentioned for their exceptional service.
The hotel's gym is appreciated for being clean, well-equipped and functional, contributing positively to guests' fitness routines. The WiFi service, though free, receives mixed reviews due to its inconsistent reliability.
Family travelers find the hotel especially accommodating with spacious, clean rooms suited for comfortable stays with children. The quality of beds is consistently praised with guests highlighting the comfort and restful sleep provided by large, clean and comfortable bedding.
Overall, DoubleTree by Hilton Milan offers a generally positive hotel experience with room for improvement in dining variety, housekeeping consistency and WiFi reliability. The hotel's strengths lie in its room comfort, cleanliness, staff service and convenient parking, making it a reasonable choice for both leisure and business travelers.
Categories
The cleanliness standards at the hotel are generally high with rooms and shared spaces well-maintained. Guests appreciate the immaculate condition of the rooms, contributing to a pleasant stay, despite occasional minor issues such as dirty carpets and inconsistent housekeeping service.
While the location presents a mixed bag due to its distance from central Milan and Milan's iconic attractions, it is ideal for those attending events at nearby venues like Ippodromo La Maura or San Siro. The hotel's proximity to highways and public transport hubs makes it accessible, especially for guests traveling by car, who benefit from ample and secure parking options.
Meals at the hotel receive mixed reviews. Breakfast is often praised for its variety and abundance, although some guests feel improvements are needed in quality and variety. Dinner service is noted for its good, affordable offerings and pleasant outdoor terrace, though it could benefit from a broader menu and more consistent service.
The staff at DoubleTree by Hilton Milan frequently receive accolades for their friendliness, professionalism and problem-solving skills, significantly enhancing the guest experience. Specific staff members, such as Greta and Federica, are often mentioned for their exceptional service.
The hotel's gym is appreciated for being clean, well-equipped and functional, contributing positively to guests' fitness routines. The WiFi service, though free, receives mixed reviews due to its inconsistent reliability.
Family travelers find the hotel especially accommodating with spacious, clean rooms suited for comfortable stays with children. The quality of beds is consistently praised with guests highlighting the comfort and restful sleep provided by large, clean and comfortable bedding.
Overall, DoubleTree by Hilton Milan offers a generally positive hotel experience with room for improvement in dining variety, housekeeping consistency and WiFi reliability. The hotel's strengths lie in its room comfort, cleanliness, staff service and convenient parking, making it a reasonable choice for both leisure and business travelers.
Business Hotel
This hotel provides comfortable accommodations and essential business facilities, including meeting rooms and a business center. Its reliable service and convenient amenities support corporate stays.
Hotel with Parking
Covered self-parking is available on-site for €20.00 per day. The hotel offers EV charging and in/out privileges for parked vehicles.
Accessible Hotel
This hotel offers wheelchair accessible rooms and is generally wheelchair accessible throughout. Specific features mentioned include accessible parking, disability-friendly bathrooms with lowered sinks and raised toilets, and the entire unit is described as wheelchair accessible.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Gym
4-Star Hotel
About DoubleTree By Hilton Milan
License: 015146-ALB-00397, IT015146A1KYWRV9R6
Guest Reviews
Location
However, the hotel's location does offer certain conveniences. It is close to the highway, making it easily accessible by car and there's ample parking available. The proximity to transportation hubs like bus stops also adds a layer of accessibility for guests willing to navigate public transport. Additionally, it proves to be a strategic spot for those attending concerts at Ippodromo La Maura or San Siro and even offers a tranquil escape from the bustling central city.
Despite the ease of access for those with vehicles and certain strategic advantages, the location is often described as less than ideal for tourists aiming to explore the central attractions and dining options of Milan. The area around the hotel doesn't match its standard and lacks the vibrancy of more central districts, making it less appealing for those looking for a more integrated Milanese experience.
Breakfast
However, there were several criticisms as well. Some guests felt that the breakfast was poor with limited choices and repetitive options. Issues such as crusty scrambled eggs, cold cuts and poor quality bread were noted. A few reviewers mentioned that the breakfast did not meet the expectations of a four-star hotel, citing high costs and insufficient variety. Additionally, some experienced a lack of fresh air and found the breakfast room to be somewhat noisy or chaotic with service occasionally subpar.
Overall, while many guests enjoyed a hearty and diverse breakfast at DoubleTree By Hilton Milan, others felt improvements were needed, particularly in terms of variety and quality for the price paid.
Dinner
However, the dining experience is not without its drawbacks. Guests have mentioned that the dinner menu is somewhat limited with poor options available for vegans and the overall food quality is sometimes described as average. The lack of flexibility in payment options, such as the inability to pay for dinner in the room directly, has been mentioned as inconvenient. Additionally, the bar experience is hit-or-miss; while some found the bar excellent, others found it uncomfortable and there have been instances where the bar was closed prematurely.
Service at the restaurant has also been inconsistent. There were cases of inadequate communication from the dining staff and reports of the dinner service being subpar. Furthermore, the amenities in the dining area could use improvements to better align with the Hilton brand standards.
Overall, while the DoubleTree By Hilton Milan provides some positive dining experiences with its good food and affordable prices, it has areas that could benefit from enhancements to meet guest expectations consistently.
Rooms
The hotel structure is praised for its elegant and beautiful architecture, contributing to a positive ambiance. There's a consistent mention of attentive and polite staff, enhancing the overall guest experience.
Despite some negative notes on cleanliness, particularly with floors and occasional superficial cleaning, the majority of reviews emphasize the cleanliness and orderliness of the rooms. Guests also find the rooms functional and convenient, often noting the added comfort features like kettles and large desks.
Those looking for a quiet stay will appreciate the peacefulness of the rooms, although a few reviews point out issues like temperature control and noise. The hotel's breakfast buffet receives high marks, adding to the quality of the stay.
In sum, the DoubleTree by Hilton Milan excels in providing spacious, comfortable and clean accommodations with a touch of elegance, catering well to both leisure and business travelers.
Beds
Several comments highlight the super comfortable and extraordinary comfort provided by the beds with mentions of big, wide beds being a recurring theme. While bedding generally meets expectations with notable comfort, some guests did find the duvet and feather pillows less satisfactory. However, the presence of adjustable bedding options adds to the overall comfort.
In summary, the majority of the guest reviews emphasize that DoubleTree By Hilton Milan offers a high-quality sleeping experience with large, clean and exceptionally comfortable beds, ensuring maximum sleeping comfort for its guests.
Cleanliness
Positive feedback points to clean and big rooms with comfortable and beautiful interiors, which contribute significantly to a pleasant stay. Comments frequently note that the facility is clean and the surroundings very clean, maintained to a standard expected from a 4-star hotel. The bathroom cleanliness stands out as well, despite a few mentions of issues like outdated fittings and minor maintenance problems.
However, not all reviews were without criticisms. Some guests noted specific issues such as dirty carpets, stains on tables and dusty bathtubs where water didn't drain properly. Occasional reports of mold, insects in the bathtub and stained bathroom towels suggest areas needing attention. Complaints about room assignments to previously dirty rooms and subpar room cleaning highlight inconsistencies in the housekeeping service.
In conclusion, while there are minor areas needing improvement, overall cleanliness at DoubleTree By Hilton Milan leaves a positive impression on its guests, contributing to a comfortable and welcoming experience.
Staff
Politeness and professionalism are commonly commended with specific mentions of Greta and Federica for their courteous and helpful nature. The reception team is often remarked on for being knowledgeable, fluent in English and capable of making guests feel welcome. A consistent theme across the reviews is the staff's friendliness and availability, whether it’s at check-in, handling dietary needs or providing warm greetings throughout the stay.
Despite a few isolated mentions of rudeness or unprofessional behavior, the general consensus celebrates the staff's efficiency, pleasant demeanor and willingness to go the extra mile. The positive feedback particularly emphasizes that from the reception to the bartenders, everyone plays a part in creating a welcoming and enjoyable atmosphere for the guests.
Wi-Fi
Gym
Parking
Family
4 Star
Business
Reviewers consistently highlight that the hotel is excellent for business travelers with easy access to local businesses. The convenience for those traveling from cities like Frankfurt on business is notable. The breakfast offered at the hotel is good, adding to the comfort of the stay. However, some reviews mention that the internet speed could use improvement. Despite this minor drawback, the overall experience for business travelers at DoubleTree By Hilton Milan remains positive and well-recommended.
Accessible
No, DoubleTree By Hilton Milan doesn't have any pool.
No, a spa isn't available at DoubleTree By Hilton Milan.
Yes, DoubleTree By Hilton Milan welcomes dogs.
Yes, parking facilities are available at DoubleTree By Hilton Milan.
Yes, DoubleTree By Hilton Milan has a gym.
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