Virgin Hotels New York City
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Summary of reviewsVirgin Hotels New York City offers guests a perfect base to explore Manhattan, thanks to its prime location on Broadway. Visitors enjoy seamless access to renowned landmarks like the Empire State Building, Times Square, and the Flatiron Building, all within walking distance, while multiple subway stations offer convenient citywide travel. The hotel provides a lively atmosphere and breathtaking panoramic views of the New York City skyline, enhancing the overall experience with stylish accommodations, a rooftop terrace, and a relaxing pool area. A bustling neighborhood surrounds the hotel, offering diverse dining options and shopping experiences.
Guests frequently praise the dinner experience, noting the flavorful dishes and excellent service. While some found the dinner menu slightly overpriced, the unique bar and restaurant settings receive acclaim for both daytime and evening use. The breakfast evokes mixed sentiments; while delicious and varied, service quality fluctuates, and prices can be a concern. Patrons have voiced hopes for improvements in dietary offerings and service efficiency.
Accommodation stands out, providing peaceful, modern, and clean rooms adorned with beautiful décor and equipped with high-tech amenities. Views, particularly of the Empire State Building, are a highlight of guests' stays. The spaciousness and practicality of the rooms, soft bedding, and reliable housekeeping contribute to a restful experience, despite minor issues.
The staff at Virgin Hotels have garnered positive reviews for their friendliness and attentiveness, significantly enhancing the hospitality experience. Though some areas, such as reception interactions, could see improvement, the proactive nature of the team remains appreciated.
The hotel offers fast and reliable Wi-Fi, ideal for connectivity needs, despite occasional speed inconsistencies due to its current soft opening status. The gym receives commendation for its panoramic views, accessibility, and modern facilities, further amplified by its 24-hour availability. Guests note minor equipment issues, but with general satisfaction dominating reviews, the gym plays a pivotal role in attracting fitness-focused travelers.
The rooftop pool is applauded for its stunning views, though its limited size may lead to overcrowding and occasional accessibility challenges. The pool area is cherished for its ambiance, despite public access occasionally impacting guest exclusivity.
Overall, Virgin Hotels New York City shines as a modern, strategically located accommodation offering luxury, comfort, and memorable views, complemented by friendly staff and diverse amenities. While some areas could benefit from refinement, the hotel delivers a vibrant and appealing experience for visitors exploring the city.
Categories
Guests frequently praise the dinner experience, noting the flavorful dishes and excellent service. While some found the dinner menu slightly overpriced, the unique bar and restaurant settings receive acclaim for both daytime and evening use. The breakfast evokes mixed sentiments; while delicious and varied, service quality fluctuates, and prices can be a concern. Patrons have voiced hopes for improvements in dietary offerings and service efficiency.
Accommodation stands out, providing peaceful, modern, and clean rooms adorned with beautiful décor and equipped with high-tech amenities. Views, particularly of the Empire State Building, are a highlight of guests' stays. The spaciousness and practicality of the rooms, soft bedding, and reliable housekeeping contribute to a restful experience, despite minor issues.
The staff at Virgin Hotels have garnered positive reviews for their friendliness and attentiveness, significantly enhancing the hospitality experience. Though some areas, such as reception interactions, could see improvement, the proactive nature of the team remains appreciated.
The hotel offers fast and reliable Wi-Fi, ideal for connectivity needs, despite occasional speed inconsistencies due to its current soft opening status. The gym receives commendation for its panoramic views, accessibility, and modern facilities, further amplified by its 24-hour availability. Guests note minor equipment issues, but with general satisfaction dominating reviews, the gym plays a pivotal role in attracting fitness-focused travelers.
The rooftop pool is applauded for its stunning views, though its limited size may lead to overcrowding and occasional accessibility challenges. The pool area is cherished for its ambiance, despite public access occasionally impacting guest exclusivity.
Overall, Virgin Hotels New York City shines as a modern, strategically located accommodation offering luxury, comfort, and memorable views, complemented by friendly staff and diverse amenities. While some areas could benefit from refinement, the hotel delivers a vibrant and appealing experience for visitors exploring the city.
Hotel with Spa
Virgin Hotels New York City features the exhale spa, a full-service facility with a zen lounge, hammam, sauna, snow room, and salt room. The hotel offers bold prints, contemporary wall art and designer furniture.
Family Friendly Hotel
Features spacious 'chambers' designed with sliding doors to separate sleeping and living areas, offering privacy and space for families. Located in the NoMad neighborhood.
Hotel with Swimming Pool
A chic hotel in the heart of NoMad with bold colors, mid-century design, and epic city views. It features a 4th-floor pool club embodying Americana, offering a fashionable fusion of art, cuisine, and Manhattan energy.
Outdoor Pool
Hotel with Outdoor Pool
Virgin Hotels New York City offers a seasonal outdoor swimming pool and a rooftop pool area with a sundeck. This amenity provides a refreshing option for guests looking to relax and enjoy the urban environment from a elevated vantage point in Manhattan.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Guest Reviews
Virgin Hotels New York City boasts a truly enviable location in the heart of Manhattan, a prime spot for visitors eager to explore the city's vibrant offerings. Situated on Broadway, guests have seamless access to iconic attractions such as the Empire State Building, Times Square, and the Flatiron Building, all within walking distance. The hotel's proximity to multiple subway stations ensures swift travel across the city, making it ideally suited for first-time visitors and seasoned travelers alike.
The hotel not only provides a central base for exploration but also offers breathtaking panoramic views of the Empire State Building and the New York City skyline from various vantage points, including rooms and the rooftop terrace. Guests can enjoy the lively atmosphere and soak in the iconic sights while unwinding by the pool or sipping drinks at the rooftop bar.
Aside from its strategic location near key landmarks, the surrounding neighborhood is bustling with a variety of dining options, cafes, and shops, ensuring guests have plenty of choices for entertainment and local cuisine. The modern design and comfort of the accommodations are additionally highlighted in guest reviews, indicating spacious rooms that offer a true retreat amidst the city's hustle.
Virgin Hotels New York City stands out not only for its exceptional location but also for its friendly and attentive staff, who enhance the overall guest experience. Whether relaxing in stylish accommodation or exploring the rich tapestry of Manhattan, this hotel provides the perfect setting for a memorable stay in New York City.
Virgin Hotels New York City offers a breakfast experience that evokes mixed impressions from guests. While many appreciate the delicious and varied à la carte offerings, others find the service to be inconsistent, with wait times stretching into chaos and occasional indifference from staff. The breakfast menu offers interesting choices, and healthy options are available, appealing to travelers looking for quality meals during their stay. However, guests note that breakfast can be pricey, with some expressing disappointment over the cost relative to the portion size and the lack of gluten-free options.
Despite these concerns, guests who enjoyed their meals reported them to be very good, with some patrons returning daily for the great breakfast experience. Reservations and included meals sometimes encounter glitches, leading to frustration among travelers. Overall, Virgin Hotels New York City provides a good breakfast, with potential improvements centered around service efficiency and clearer offerings to meet diverse dietary preferences.
Virgin Hotels New York City offers a dining experience that draws mixed reviews, predominantly skewed towards the positive. Guests frequently praised the hotel for its delectable food, noting the delightful and wonderful meals, particularly highlighting excellent service alongside flavorful dishes. The bar and restaurant facilities, with their unique decor, provide a versatile space suitable for both daytime coffee and evening cocktails, supported by excellent bar service. However, some patrons found the dinner menu to be overpriced, and on occasions, room service food did not meet expectations. Additionally, guests pointed out the noise level from live music in the restaurant, which sometimes hindered conversation. Despite these concerns, many reviews commend the exceptional dining experience, making it a notable aspect of their stay.
A stay at Virgin Hotels New York City promises guests an exceptional experience, particularly when it comes to its rooms. The hotel is lauded for its accommodations, which stand out as a peaceful haven in the bustling city, offering unexpected tranquility. Visitors delight in the beautiful, clean, and modern rooms, with numerous remarks highlighting their intelligently designed interiors that combine style with practicality. The spaciousness of these rooms is emphasized, considered generous by New York standards, allowing ample space for luggage and relaxation.
The hotel’s location is praised as perfect, offering spectacular views, including the iconic Empire State Building, which many guests enjoyed directly from their rooms. The vistas are a highlight, often described as amazing and breathtaking, enhancing the overall stay experience. Additionally, the rooms are furnished with soft, cloud-like beds, ensuring a comfortable rest. Guests also appreciate the ease of adjusting room temperature and quality bedding, which contributes to a cozy ambiance that is hard to leave.
Virgin Hotels maintains its reputation with superb housekeeping, keeping rooms clean and fresh throughout guests' visits. The modern design also incorporates high-tech features, offering convenient amenities without compromising aesthetic appeal. Some reviews mention the layout as innovative yet functional, with openable windows providing fresh air, a rare feature at the alpine heights of New York buildings.
Moreover, rooms maintain a neutral, clean decor that tips towards modern art deco, which some find slightly lacking in character but overall pleasing. For those requiring room for larger groups, options are available with multiple beds that accommodate families comfortably. While there are mentions of smaller room sizes, the clever design compensates, providing everything needed for a comfortable and relaxed stay. With its trendy and newish vibe combined with convenient location, Virgin Hotels New York City proves to be a delightful choice for city explorers looking for comfort amidst the urban landscape.
Guests at Virgin Hotels New York City consistently praise the comfort of the beds, highlighting them as a standout feature of their stay. Many describe the beds as super comfortable, cozy, and even liken the experience to sleeping on a cloud. The bedding, including sheets and pillows, is frequently noted for adding to the overall comfort. However, some guests express a preference for softer mattresses, while others mention that the mattresses felt too soft, causing them to sink.
The king-size beds are specifically mentioned for their exceptional comfort and ensuring a pleasant sleep, catering well to those who prioritize spacious sleeping arrangements. However, double beds receive mixed reviews due to their size being smaller than expected, which can be a concern for larger groups or individuals who prefer more room to stretch out at night. The desire for queen-sized beds is mentioned as a potential improvement.
While the beds are generally seen as very comfortable and supportive, there are occasional remarks on the pillows being flat and needing replacement. Nevertheless, the positive experiences with the beds and linens appear to outweigh these minor critiques. Overall, the beds at Virgin Hotels New York City contribute significantly to the guest experience, making them an integral part of a comfortable stay in the bustling heart of New York City.
Virgin Hotels New York City presents an appealing blend of modernity and cleanliness, making for an overall impressive stay. Guests frequently commend the hotel for its clean and well-kept environment, highlighting its modern décor and exceptional views. Rooms are typically described as spacious, comfortable, and impeccably clean, with several reviews noting the excellent upkeep of both personal and communal spaces. Moreover, housekeeping services are diligent, with room cleaning occurring daily, adding to a sense of comfort and freshness.
The hotel's prime location in midtown, offering stunning vistas of landmarks like the Empire State Building, enhances its allure. Staff are consistently praised for their friendliness and dedication to ensuring a pleasant guest experience. The welcoming atmosphere contributes to an enjoyable stay, with a lively ambiance and luxurious amenities amplifying the hotel's appeal.
Despite the generally high standards of cleanliness, some guests have noted occasional lapses, such as irregular cleaning schedules and minor maintenance issues. While these instances highlight room for improvement, they are outweighed by the majority of positive reviews celebrating the hotel's cleanliness and overall allure.
Virgin Hotels New York City promises a clean, modern, and vibrant experience in a stellar location, supported by diligent staff and comfortable accommodations.
Virgin Hotels New York City boasts a staff that has garnered diverse reviews from its guests, with many highlighting the friendly and helpful nature of the team. Visitors frequently commend the hotel's personnel, noting their attentiveness, cheerfulness, and ability to make guests feel welcomed. Words such as super friendly, incredibly kind, and attentive resonate throughout the reviews, reflecting positively on the hospitality experience. Many guests appreciated particular individuals, often mentioning staff members by name, such as the concierge and doorman, who provided outstanding service.
While the majority of reviews praise the staff for being accommodating and efficient, some feedback suggests areas for improvement. Certain guests felt that receptionists could be more welcoming and transparent, especially concerning billing queries and general interactions. Breakfast staff sometimes received mention for being less knowledgeable, requiring better training to enhance the overall guest experience.
Despite minor inconsistencies, the warm, dynamic, and proactive nature of the Virgin Hotels staff shines through. Guests often highlight how the team’s knowledge of the area and recommendations contribute to an enjoyable stay. Given the mix of reviews, the overall sentiment suggests that Virgin Hotels New York City strives to deliver a positive guest experience with their vibrant and helpful crew.
Virgin Hotels New York City offers a generally positive experience when it comes to its Wi-Fi services, with many guests appreciating the fast and free internet provided throughout the hotel. The connection is noted to be impressively quick, even reaching high speeds on the top floors, surpassing expectations compared to some international standards. However, a few guests have experienced issues, mentioning slow speeds and occasional challenges with connectivity, particularly affecting video conferencing needs. As the hotel is currently in its soft opening phase, some facilities may not be fully up and running, which could impact service consistency. Overall, Virgin Hotels New York City delivers reliable Wi-Fi with some room for improvement in certain areas.
The spa experience at Virgin Hotels New York City brings a mixed bag of reviews, with guests noting both excitement and room for improvement. On the positive side, guests who indulged in treatments like facials found them to be quite satisfying and enjoyable. The spa comes highly recommended by some visitors for its services, adding a touch of relaxation during their stay.
However, the operational status of the spa seems to be inconsistent, with some guests unable to access it, possibly due to the hotel still being in the early stages of its launch. This has led to some confusion over whether the spa is included as a complimentary facility for hotel guests. Moreover, logistical issues like the absence of a shower in the spa area have been highlighted.
Despite these hiccups, the rooftop pool has been praised as a standout feature of the wellness offerings, and the gym was noted as available for use. It is clear that while there are commendable facilities, further enhancements and clearer communication could elevate the spa experience to align with the high expectations set by the Virgin Hotels brand.
The gym at Virgin Hotels New York City is receiving positive buzz for its impressive features and amenities. Many guests are thrilled with the panoramic views of the Empire State Building that can be enjoyed while working out. The gym is large, bright, and well-equipped, with facilities that include water coolers for hydration convenience, and it is open 24 hours a day, accommodating early birds and night owls alike. Guests appreciate the ease of access to the gym, as the elevators are quick and efficient, ensuring no long waits. Although some noted initial teething problems like non-functional equipment and uneven temperature, these issues seem minor compared to the overall satisfaction expressed by many. The combination of a beautiful gym, along with the pool, restaurant, and bar, adds to the allure of the hotel for fitness-conscious travelers. The presence of a gym was even cited as a deciding factor for guests choosing this hotel, highlighting its importance and appeal. As the hotel further refines its services, the gym is poised to become a favorite feature for visitors seeking both fitness and comfort during their stay.
The Virgin Hotels New York City offers a rooftop pool experience that is often highlighted as one of the key features of the hotel. Many guests enjoy the stunning views of the iconic Empire State Building from the pool area, describing it as priceless and best part of their stay. The pool itself is frequently noted for its immaculate condition and relaxing atmosphere, making it a great spot to unwind after a long day of sightseeing. Visitors appreciate the pool's ambiance, mentioning the beautiful views and lovely bar as noteworthy attributes.
Despite these positives, there are some challenges and drawbacks. The pool size is often described as smaller than anticipated, which leads to overcrowding and difficulty finding seating, particularly during peak times. Some guests have pointed out that the pool was closed for private parties or simply not open at all during their visit, leading to disappointment. Additionally, the hotel has altered its policy regarding exclusive access for guests, and the pool is sometimes open to the public, further contributing to the crowded conditions.
Overall, while the rooftop pool at Virgin Hotels New York City is considered a highlight with its fantastic views and relaxing vibe, potential visitors should be aware of its limited size and occasional unavailability. The combination of its features provides an enticing escape amidst the bustling city, yet guests may need to navigate overcrowding and reservation challenges to fully enjoy the experience.
Virgin Hotels New York City offers a mixed experience for families with children. While the rooms are generally spacious and comfortable, making them suitable for families, some may find the space a bit tight for a family of four. The hotel accommodates up to two adults and two children per room, and its chamber-style layout provides privacy, which can be a handy feature for parents traveling with teens. The hotel is also conveniently located near H Mart, adding ease for families needing quick groceries or meals nearby.
While the hotel is kid-friendly, it isn't always the most welcoming for children due to an adult-focused atmosphere, particularly in the restaurant and bar areas, which are loud and not ideal for families. Furthermore, the food offerings could be improved to better cater to young guests. Despite these drawbacks, children are allowed at both the pool and the restaurant/bar, a bonus not always found at other hotels in the USA. However, the pool can be small and crowded.
In essence, Virgin Hotels New York City provides a comfortable stay for families with younger kids, but those with older children or teens might find the offerings limited, especially given the adult-oriented ambiance. The hotel is also notably dog-friendly, offering treats for canine companions. While it is a family-friendly establishment, potential visitors should weigh the balance of adult activities against the limited entertainment options for kids.
Virgin Hotels New York City offers a range of amenities tailored to the needs of business travelers. Its third-floor provides a comfortable space for guests to work, ensuring an environment conducive to productivity. The hotel's functional layout is particularly beneficial for those traveling for business purposes, allowing for efficient use of space and time. Guests will also find its location ideal for navigating the city, positioned conveniently close to the subway, making it easy to reach various points across New York City.
Guests appreciate the luggage storage service, which proves exceptionally convenient, especially for those who need to store their belongings for an extended period while attending meetings or conferences. Additionally, the hotel is praised for providing safe and convenient stays.
However, some aspects of the service require attention. There have been instances of unresponsive touch screens causing delays, and some guests have expressed dissatisfaction with the attitude of the staff. These factors can influence the overall experience and may need future improvement for a more seamless stay. Nonetheless, the hotel excels in providing a business-friendly environment, from its practical amenities to accommodating check-in and check-out times.
Tucked into the vibrant heart of New York, Virgin Hotels New York City offers a luxurious retreat that perfectly complements the pulse of the city. Renowned for its top position, this hotel caters beautifully to those eager to explore the city's attractions and dine at nearby premier restaurants. Guests often remark on the hotel's exceptionally luxurious environment, where high-end amenities merge seamlessly with opulent accommodations. Rooms are described as being super luxurious, featuring modern aesthetics and comfort that radiate sophistication and elegance. Despite a few minor glitches, such as occasional issues with electric curtains and a shower leak, the overall experience is hailed as near-perfect. Visitors are consistently impressed by the attention to detail, cleanliness, and the friendly, attentive staff. Virgin Hotels New York City stands out as an exemplar of luxury, inviting guests to set foot into an experience where every moment is imbued with comfort and style.
Virgin Hotels New York City offers an enchanting experience for guests seeking a romantic escape. Celebrating special occasions like anniversaries or honeymoons becomes even more memorable with thoughtful gestures like chocolate gifts and fruit platters accompanied by champagne. Guests have enjoyed complimentary upgrades to beautiful corner rooms and the 33rd floor, which offer breathtaking views of the iconic Empire State Building. The hotel's atmosphere is described as lovely, making it an excellent choice for romantic getaways or even a bachelorette party. The stunning views and personalized touches create a wonderful stay, perfect for celebrating life's special moments.
Location Show Map
Location
The hotel not only provides a central base for exploration but also offers breathtaking panoramic views of the Empire State Building and the New York City skyline from various vantage points, including rooms and the rooftop terrace. Guests can enjoy the lively atmosphere and soak in the iconic sights while unwinding by the pool or sipping drinks at the rooftop bar.
Aside from its strategic location near key landmarks, the surrounding neighborhood is bustling with a variety of dining options, cafes, and shops, ensuring guests have plenty of choices for entertainment and local cuisine. The modern design and comfort of the accommodations are additionally highlighted in guest reviews, indicating spacious rooms that offer a true retreat amidst the city's hustle.
Virgin Hotels New York City stands out not only for its exceptional location but also for its friendly and attentive staff, who enhance the overall guest experience. Whether relaxing in stylish accommodation or exploring the rich tapestry of Manhattan, this hotel provides the perfect setting for a memorable stay in New York City.
Breakfast
Despite these concerns, guests who enjoyed their meals reported them to be very good, with some patrons returning daily for the great breakfast experience. Reservations and included meals sometimes encounter glitches, leading to frustration among travelers. Overall, Virgin Hotels New York City provides a good breakfast, with potential improvements centered around service efficiency and clearer offerings to meet diverse dietary preferences.
Dinner
Rooms
The hotel’s location is praised as perfect, offering spectacular views, including the iconic Empire State Building, which many guests enjoyed directly from their rooms. The vistas are a highlight, often described as amazing and breathtaking, enhancing the overall stay experience. Additionally, the rooms are furnished with soft, cloud-like beds, ensuring a comfortable rest. Guests also appreciate the ease of adjusting room temperature and quality bedding, which contributes to a cozy ambiance that is hard to leave.
Virgin Hotels maintains its reputation with superb housekeeping, keeping rooms clean and fresh throughout guests' visits. The modern design also incorporates high-tech features, offering convenient amenities without compromising aesthetic appeal. Some reviews mention the layout as innovative yet functional, with openable windows providing fresh air, a rare feature at the alpine heights of New York buildings.
Moreover, rooms maintain a neutral, clean decor that tips towards modern art deco, which some find slightly lacking in character but overall pleasing. For those requiring room for larger groups, options are available with multiple beds that accommodate families comfortably. While there are mentions of smaller room sizes, the clever design compensates, providing everything needed for a comfortable and relaxed stay. With its trendy and newish vibe combined with convenient location, Virgin Hotels New York City proves to be a delightful choice for city explorers looking for comfort amidst the urban landscape.
Beds
The king-size beds are specifically mentioned for their exceptional comfort and ensuring a pleasant sleep, catering well to those who prioritize spacious sleeping arrangements. However, double beds receive mixed reviews due to their size being smaller than expected, which can be a concern for larger groups or individuals who prefer more room to stretch out at night. The desire for queen-sized beds is mentioned as a potential improvement.
While the beds are generally seen as very comfortable and supportive, there are occasional remarks on the pillows being flat and needing replacement. Nevertheless, the positive experiences with the beds and linens appear to outweigh these minor critiques. Overall, the beds at Virgin Hotels New York City contribute significantly to the guest experience, making them an integral part of a comfortable stay in the bustling heart of New York City.
Cleanliness
The hotel's prime location in midtown, offering stunning vistas of landmarks like the Empire State Building, enhances its allure. Staff are consistently praised for their friendliness and dedication to ensuring a pleasant guest experience. The welcoming atmosphere contributes to an enjoyable stay, with a lively ambiance and luxurious amenities amplifying the hotel's appeal.
Despite the generally high standards of cleanliness, some guests have noted occasional lapses, such as irregular cleaning schedules and minor maintenance issues. While these instances highlight room for improvement, they are outweighed by the majority of positive reviews celebrating the hotel's cleanliness and overall allure.
Virgin Hotels New York City promises a clean, modern, and vibrant experience in a stellar location, supported by diligent staff and comfortable accommodations.
Staff
While the majority of reviews praise the staff for being accommodating and efficient, some feedback suggests areas for improvement. Certain guests felt that receptionists could be more welcoming and transparent, especially concerning billing queries and general interactions. Breakfast staff sometimes received mention for being less knowledgeable, requiring better training to enhance the overall guest experience.
Despite minor inconsistencies, the warm, dynamic, and proactive nature of the Virgin Hotels staff shines through. Guests often highlight how the team’s knowledge of the area and recommendations contribute to an enjoyable stay. Given the mix of reviews, the overall sentiment suggests that Virgin Hotels New York City strives to deliver a positive guest experience with their vibrant and helpful crew.
Wi-Fi
Spa
However, the operational status of the spa seems to be inconsistent, with some guests unable to access it, possibly due to the hotel still being in the early stages of its launch. This has led to some confusion over whether the spa is included as a complimentary facility for hotel guests. Moreover, logistical issues like the absence of a shower in the spa area have been highlighted.
Despite these hiccups, the rooftop pool has been praised as a standout feature of the wellness offerings, and the gym was noted as available for use. It is clear that while there are commendable facilities, further enhancements and clearer communication could elevate the spa experience to align with the high expectations set by the Virgin Hotels brand.
Gym
Pool
Despite these positives, there are some challenges and drawbacks. The pool size is often described as smaller than anticipated, which leads to overcrowding and difficulty finding seating, particularly during peak times. Some guests have pointed out that the pool was closed for private parties or simply not open at all during their visit, leading to disappointment. Additionally, the hotel has altered its policy regarding exclusive access for guests, and the pool is sometimes open to the public, further contributing to the crowded conditions.
Overall, while the rooftop pool at Virgin Hotels New York City is considered a highlight with its fantastic views and relaxing vibe, potential visitors should be aware of its limited size and occasional unavailability. The combination of its features provides an enticing escape amidst the bustling city, yet guests may need to navigate overcrowding and reservation challenges to fully enjoy the experience.
Family
While the hotel is kid-friendly, it isn't always the most welcoming for children due to an adult-focused atmosphere, particularly in the restaurant and bar areas, which are loud and not ideal for families. Furthermore, the food offerings could be improved to better cater to young guests. Despite these drawbacks, children are allowed at both the pool and the restaurant/bar, a bonus not always found at other hotels in the USA. However, the pool can be small and crowded.
In essence, Virgin Hotels New York City provides a comfortable stay for families with younger kids, but those with older children or teens might find the offerings limited, especially given the adult-oriented ambiance. The hotel is also notably dog-friendly, offering treats for canine companions. While it is a family-friendly establishment, potential visitors should weigh the balance of adult activities against the limited entertainment options for kids.
Business
Guests appreciate the luggage storage service, which proves exceptionally convenient, especially for those who need to store their belongings for an extended period while attending meetings or conferences. Additionally, the hotel is praised for providing safe and convenient stays.
However, some aspects of the service require attention. There have been instances of unresponsive touch screens causing delays, and some guests have expressed dissatisfaction with the attitude of the staff. These factors can influence the overall experience and may need future improvement for a more seamless stay. Nonetheless, the hotel excels in providing a business-friendly environment, from its practical amenities to accommodating check-in and check-out times.
Luxury
Romantic
Yes, Virgin Hotels New York City has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Virgin Hotels New York City.
Yes, Virgin Hotels New York City welcomes dogs.
No, parking facilities aren't available at Virgin Hotels New York City.
Yes, Virgin Hotels New York City has a gym.
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