NH Collection Santiago de Compostela
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Summary of reviewsThe NH Collection Santiago de Compostela hotel is celebrated for its tranquil yet convenient location, offering a serene retreat near major sites like Santiago Cathedral and the old town. Guests enjoy easy access to historic landmarks, museums and parks, making it especially appealing for pilgrims and those seeking a quiet environment with lush, green surroundings.
The breakfast experience receives high acclaim with an extensive and diverse buffet featuring local Galician specialties and freshly made hot dishes. The quality, variety and service at breakfast are frequently highlighted as exceptional, providing a delightful start to the day despite some guests finding it pricey.
Guest rooms are widely praised for their spaciousness, comfort and cleanliness. Many highlight the modern bathrooms, large beds and additional amenities such as tea and coffee facilities. Although some rooms may appear slightly dated with occasional maintenance issues, the overall comfort and convenience contribute to a positive stay.
Cleanliness is a strong suit for the hotel with many guests commending the spotless state of the rooms and common areas, including the spa and pools. Some minor criticisms regarding certain areas do not significantly detract from the commendable standards maintained by the cleaning staff.
The hotel's staff consistently receive high marks for their friendliness, professionalism and attentiveness. Specific staff members are often noted for their exceptional service, enhancing the overall guest experience and creating a hospitable environment.
WiFi service at the hotel is highly reliable and fast with most guests experiencing trouble-free connectivity throughout their stay. Minor intermittent issues do not overshadow the generally positive feedback regarding internet access.
The gym, though small, is well-maintained with modern equipment, complemented by the availability of indoor and outdoor pools, a sauna and a steam room. While some amenities could use better maintenance, the overall facilities contribute to a pleasant and relaxing stay.
The pool facilities, both indoor and outdoor, provide ample opportunities for relaxation despite occasional temperature and cleanliness concerns. The convenient pool hours and amenities such as towels enhance the experience for guests.
Parking options are largely favorable with ample free parking and secure underground spaces available. Though garage parking incurs a fee and can sometimes be full, the ease and convenience of parking generally acts as a strong advantage for guests driving to the hotel.
Families find the hotel especially accommodating with child-friendly amenities, spacious rooms and attentive staff ensuring a comfortable stay for all ages. Thoughtful touches such as themed breakfast tables for children and readily available cribs further enhance the experience for families.
Overall, NH Collection Santiago de Compostela is praised for its serene location, excellent breakfast, spacious and clean rooms, friendly staff and convenient amenities, making it a favored choice for a comfortable stay in Santiago.
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The breakfast experience receives high acclaim with an extensive and diverse buffet featuring local Galician specialties and freshly made hot dishes. The quality, variety and service at breakfast are frequently highlighted as exceptional, providing a delightful start to the day despite some guests finding it pricey.
Guest rooms are widely praised for their spaciousness, comfort and cleanliness. Many highlight the modern bathrooms, large beds and additional amenities such as tea and coffee facilities. Although some rooms may appear slightly dated with occasional maintenance issues, the overall comfort and convenience contribute to a positive stay.
Cleanliness is a strong suit for the hotel with many guests commending the spotless state of the rooms and common areas, including the spa and pools. Some minor criticisms regarding certain areas do not significantly detract from the commendable standards maintained by the cleaning staff.
The hotel's staff consistently receive high marks for their friendliness, professionalism and attentiveness. Specific staff members are often noted for their exceptional service, enhancing the overall guest experience and creating a hospitable environment.
WiFi service at the hotel is highly reliable and fast with most guests experiencing trouble-free connectivity throughout their stay. Minor intermittent issues do not overshadow the generally positive feedback regarding internet access.
The gym, though small, is well-maintained with modern equipment, complemented by the availability of indoor and outdoor pools, a sauna and a steam room. While some amenities could use better maintenance, the overall facilities contribute to a pleasant and relaxing stay.
The pool facilities, both indoor and outdoor, provide ample opportunities for relaxation despite occasional temperature and cleanliness concerns. The convenient pool hours and amenities such as towels enhance the experience for guests.
Parking options are largely favorable with ample free parking and secure underground spaces available. Though garage parking incurs a fee and can sometimes be full, the ease and convenience of parking generally acts as a strong advantage for guests driving to the hotel.
Families find the hotel especially accommodating with child-friendly amenities, spacious rooms and attentive staff ensuring a comfortable stay for all ages. Thoughtful touches such as themed breakfast tables for children and readily available cribs further enhance the experience for families.
Overall, NH Collection Santiago de Compostela is praised for its serene location, excellent breakfast, spacious and clean rooms, friendly staff and convenient amenities, making it a favored choice for a comfortable stay in Santiago.
Luxury Hotel
This modern 5-star design hotel is set within a park and offers extensive facilities including two swimming pools, large terraces and gardens, a 24-hour gym, Turkish bath, and sauna. Rooms feature luxurious amenities like rain-effect showers and pillow menus.
Family Friendly Hotel
This hotel offers spacious and stylish rooms suitable for families, with options for connecting rooms. It boasts two swimming pools and a gym for recreation, along with a restaurant serving Galician dishes and global favorites. It is located near parks, offering a quiet environment.
Dog Friendly Hotel
The hotel welcomes pets and is known for providing excellent service. Specific amenities for dogs are available, ensuring a pleasant experience for both owners and their pets.
Business Hotel
This 5-star hotel has 6 meeting rooms with natural light and a maximum capacity for up to 350 people. The rooms are fully equipped, and event planners and catering services are available. It is located in a quiet area with gardens.
Hotel with Parking
This hotel provides parking facilities and combines it with high-end service. Its location and amenities make it a practical choice.
EV charging stations
Accessible Hotel
Offering contemporary elegance, this hotel features wheelchair-friendly facilities and accessible rooms. It includes accessible parking, ramp access, wheelchair access throughout, and wheelchair accessible elevators.
Hotel with Gym
This hotel offers a state-of-the-art gym that is open 24/7 and free for guests. The gym includes treadmills, exercise bikes, a cross trainer, weights, a sauna, and changing facilities. Towels and water are provided. The hotel also has two swimming pools (indoor and outdoor), enhancing its fitness and relaxation amenities.
Hotel with EV Charging Stations
The hotel provides excellent EV charging infrastructure with four electric vehicle charging stations. Each station offers a charger power of 7.4kW, making it a reliable option for guests with electric cars. On-site parking is available.
5-Star Hotel
This hotel in Santiago de Compostela is known for its modern amenities and excellent service. While specific details are limited, its inclusion in the NH Collection suggests a high standard of quality and comfort. It is a popular choice for travelers seeking a convenient and luxurious stay in the city.
Hotel with Outdoor Pool
This hotel offers two pools, including a heated outdoor pool, set within extensive gardens and a large terrace area for relaxation.
Hotel with Indoor Pool
Listed among the best hotels with a heated pool. It is included in selections of hotels featuring heated indoor pools.
Hotel with Heated Pool
This hotel provides a heated indoor pool for guests. The leisure facilities also include a gym, sauna, Turkish bath, and massage services.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Guest Reviews
The NH Collection Santiago de Compostela is highly praised for its strategic location, blending tranquility with proximity to the city's historic landmarks. Nestled in a peaceful, green area, the hotel is a brief 10 to 15-minute walk from Santiago Cathedral and the bustling old town. Guests appreciate the serene environment, away from the hustle and bustle, yet close enough to the main attractions like the Obradoiro Square and the historic center.
The hotel’s location offers easy access on foot to major sites, such as the university and various museums with pleasant pathways through parks and green spaces enhancing the walking experience. It is particularly noted for being an excellent choice for pilgrims, given its short distance from the Cathedral of Santiago de Compostela.
Moreover, the setting next to parks and a lake provides a quiet retreat, ideal for those looking to unwind after exploring the city. Free parking and easy access by car add to the convenience for travelers driving into Santiago. While some reviews mention the slight uphill walk back to the hotel and the occasional reliance on taxis for those with mobility issues, the overwhelming sentiment is one of satisfaction with the location’s advantages and the overall tranquility it offers.
The breakfast experience at the NH Collection Santiago de Compostela has received overwhelmingly positive feedback from guests, who praise its extensive and varied buffet. The breakfast spread features a rich selection of local Galician specialties, including an array of cheeses, hams, breads and cakes that delightfully showcase the regional cuisine. Fried eggs and other hot dishes are made to order, further enhancing the meal's appeal.
Guests frequently describe the breakfast as delicious, high-quality and exceptionally good with some even deeming it the best breakfast in Santiago. The buffet accommodates diverse tastes and dietary needs with both sweet and savory options. Many appreciate the abundance and freshness of the offerings with the variety extending to fruits, juices, pastries and local products. The friendly and attentive staff contribute to the positive dining experience, ensuring prompt replenishment and attentive service.
However, there are a few caveats. Some reviews note the high cost of breakfast and a few guests felt that certain items like coffee and eggs could be improved. Nonetheless, the general consensus is that the breakfast at NH Collection Santiago de Compostela is a superb start to the day, leaving little to be desired.
The 'NH Collection Santiago de Compostela' offers a mixed dining experience based on guest reviews. Many guests found the dinner to be superb with good quality and delicious options, particularly highlighting the food's quality and the attentive service of the restaurant staff. Room service dinners generally received positive feedback for being very good and promptly delivered. Some guests specifically enjoyed the creative and exceptional menu options available for dinner.
However, there are notable criticisms regarding the restaurant's pricing with several guests finding it expensive relative to the quality and variety offered. The limited menu options, particularly for dinner and lack of casual dining or late-night options were also mentioned. Some guests experienced inconsistent service and disappointing quality for certain dishes.
While the ambiance and menu variety could use improvement, the restaurant's breakfast and overall food presentation were praised. The hotel’s dining facilities might not consistently meet five-star expectations, but the restaurant and room service have received commendations for their quality and service at times. It's advisable for guests to consider these factors and perhaps manage expectations regarding the dining experience at this hotel.
The guest reviews of NH Collection Santiago de Compostela highlight numerous positive aspects, particularly focusing on the rooms. Guests consistently describe the rooms as spacious, comfortable and clean. Many appreciate the large, comfortable beds and the modern, well-maintained bathrooms. Tea, coffee facilities and complimentary water add to the room's convenience. Some guests enjoyed upgrades to suites and noted the well-furnished and elegant decor.
Despite the overwhelmingly positive feedback, a few areas for improvement were identified. Some guests mentioned that the room decor and furniture appeared dated and worn in places with occasional maintenance issues like damaged floors or non-functional air conditioning. Others noted the rooms could become quite warm with air conditioning not cooling sufficiently at times.
The hotel's location provides a quiet and relaxing environment, though guests pointed out that it is a bit of a walk to the cathedral and historic center, which might be challenging for less athletically inclined visitors.
Overall, the reviews suggest a well-equipped and comfortable stay with spacious rooms that offer a good mix of modern amenities and quiet relaxation. The friendly and helpful staff also contribute positively to the experience.
Staying at NH Collection Santiago de Compostela is a comforting experience, particularly due to the exceptional quality of their beds. The reviews highlight the consistently comfortable, often oversized beds that ensure a restful night's sleep. Many guests mention the beds as extremely comfortable with high-quality mattresses and soft linens contributing to a luxurious rest. The spacious rooms complement the beds, providing a pleasant and cozy atmosphere. The availability of large beds, including king-size options and extra beds, accommodates all types of travelers. The attention to detail is further reflected in the provision of robes, towels and complimentary coffee and water in some cases. However, it's worth noting that a few guests found the beds to be on the firmer side, which might not suit everyone’s preference. Despite this, the overall sentiment is overwhelmingly positive with excellent bedding and pillows adding to the comfort. In summary, the NH Collection Santiago de Compostela stands out for its commitment to providing a comfortable and serene sleeping environment, making it a strong choice for visitors looking to recharge during their stay.
Nestled near the heart of Santiago de Compostela, the NH Collection Santiago de Compostela radiates a commendable sense of cleanliness and comfort. The hotel's rooms are consistently noted for being spacious, clean and modern, providing a comfortable refuge for travelers. Many guests have remarked on the spotless state of their accommodations, highlighting the excellent cleaning service and well-maintained facilities.
The hotel's common areas and facilities, including the spa zone and pools, have garnered praise for their cleanliness and upkeep. However, certain areas such as public bathrooms and some parts of the pool area have received minor criticisms for needing more thorough cleaning.
Despite occasional issues with outdated furniture and minor maintenance needs, the overarching sentiment points to a high standard of cleanliness throughout the property. The hotel's friendly and helpful staff also enhance the overall experience, often going above and beyond to ensure guest satisfaction.
In summary, while NH Collection Santiago de Compostela may have a few areas requiring extra attention, it largely upholds its reputation as a clean, comfortable and inviting place to stay.
At NH Collection Santiago de Compostela, the staff receive high praise from guests, consistently highlighted as a major asset of the hotel. Reviews emphasize the friendliness, helpfulness and professionalism demonstrated across various roles, from reception to the restaurant. Specific members of the team, like Victor, Paloma and Astrid, are frequently commended for their exceptional service and dedication. Guests note the staff's attentiveness and willingness to go above and beyond, providing thoughtful recommendations and accommodating special requests. Staff in all areas of the hotel, including the spa and housekeeping, are described as warm, welcoming and incredibly efficient. This consistent positive feedback underscores the hotel’s commitment to excellent customer service, creating a hospitable and comfortable environment for all guests.
The NH Collection Santiago de Compostela garners high praise for its WiFi service from a plethora of guest reviews. Many visitors laud the hotel's internet for being fast, reliable and consistent, offering a seamless experience throughout the property. Guests frequently mention the excellent connection and strong signal, noting that using the WiFi was trouble-free. Complimentary access is provided with some rooms offering multiple free accounts, which is appreciated by the patrons.
While most reviews are positive, a few guests reported intermittent issues with occasional problems in connectivity. However, these instances appear to be sporadic and do not overshadow the overall positive feedback.
The hotel also receives accolades for its friendly and attentive staff, further enhancing the guest experience. Visitors specifically highlight the efficiency and hospitality of the receptionists, contributing to a welcoming environment.
In summary, NH Collection Santiago de Compostela's WiFi service generally meets and often exceeds guest expectations, supported by a friendly and efficient staff that ensures a pleasant stay.
The gym at NH Collection Santiago de Compostela receives mixed feedback, but with a positive skew overall. Despite being small, the gym is clean, well-maintained and offers a variety of high-quality, modern machines. It is described as adequate, functional and even very good for a hotel gym, though some guests mentioned it could benefit from more equipment and better air circulation. The gym's convenient operating hours from 8am to 10pm are appreciated and 24-hour access is noted by some.
In addition to the gym, the hotel features both indoor and outdoor pools, a sauna and a steam room. Guests find the heated indoor pool particularly cozy during winter, though there are mentions of maintenance issues with the sauna and indoor pool. The overall facilities, including the spa, are generally praised for being clean and well-kept, offering a pleasant and inviting atmosphere for guests. The provision of towels for the pool and sauna further adds to the guest experience.
The pool facilities at NH Collection Santiago de Compostela have received mixed feedback from guests, though many aspects stand out positively. The hotel boasts both indoor and outdoor pools, which many guests found to be fantastic, spacious and ideal for relaxation. The pool areas, particularly the outdoor pool, are described as very pleasant, clean and peaceful, making them excellent spots to unwind. Guests appreciated the modern structure and the availability of a complete pool and spa area with some noting the pool’s suitability for cooling down after a day out in the heat. The pool schedule was also praised for its convenience, offering late hours that cater well to varying guest itineraries.
However, some guests have highlighted areas needing improvement. The indoor pool often received comments about its temperature with many guests finding it too cold and noting that it could benefit from being a few degrees warmer. There were also occasional issues with maintenance and cleanliness, particularly for the outdoor pool and surrounding areas with reports of it being occasionally dirty or under maintenance.
Despite the mixed reviews, the heated pool options, the span availability of pool facilities and the clean pool area offer a comfortable and enjoyable swimming experience for many visitors. Travelers can look forward to a generally pleasant time, especially if staying during the warmer months when the outdoor pool is more likely to be operational and inviting.
The "NH Collection Santiago de Compostela" hotel offers an array of parking options that guests have found largely favorable. The hotel boasts ample parking with spacious and comfortable spots available both on-site and in an underground garage. Many reviews highlight that parking is free and conveniently located directly at the hotel or nearby. For those driving larger vehicles or SUVs, the underground parking provides adequate space. There is also mention of secure parking with lift access directly to rooms, further adding to the convenience.
Guests have noted the ease of parking with plenty of free options around the hotel and even on the street just outside the premises. Despite these positive points, some guests have mentioned that on-site parking can be limited and is sometimes full and there is a fee of 11€/day for the garage parking. However, the general consensus is that parking, both free and paid, is readily available and a significant positive aspect of staying at the hotel.
The NH Collection Santiago de Compostela stands out as an exceptional choice for families looking to enjoy a comfortable and kid-friendly stay. Guests frequently highlight the hotel's welcoming, child-friendly atmosphere with amenities specifically designed to cater to young ones. The availability of extra single beds and cribs, as well as spacious rooms, make it ideal for accommodating families, ensuring everyone has enough space to relax.
The staff have garnered praise for their friendliness, helpfulness and caring attitude, contributing positively to the overall experience. Guests appreciate the warm and soothing environment of the hotel, often recommending it for families. The themed breakfast table for children and a kid-friendly buffet add an extra touch of delight for younger guests.
For those traveling with babies, the hotel thoughtfully prepares and provides necessary amenities, including cribs upon arrival. Families also enjoy the spacious common areas and the pool, which enhances the stay.
Despite a few minor drawbacks like the bathtub's accessibility and occasional noise from young children, the overall sentiment remains highly positive. NH Collection Santiago de Compostela is frequently described as a great choice for family vacations, offering comfort, convenience and a genuinely pleasant experience.
NH Collection Santiago de Compostela receives mixed reviews regarding its five-star rating. On one hand, many guests praise its charming ambiance and beautiful service, highlighting its quality breakfast and functional business center. The hotel is recognized for offering excellent five-star hotel qualities with some guests highly recommending it for its good value for money and professional, reliable staff.
However, not all reviews align with the five-star rating advertised by the hotel. Several guests felt the facilities and services fell short of true five-star standards, citing out-of-date appearances, maintenance issues and subpar room cleaning. Some reports mentioned broken furniture, worn-out carpets and stained lamps, detracting from the overall experience. There were also remarks about the Spa services not meeting five-star expectations and a disappointing reception experience.
In conclusion, while NH Collection Santiago de Compostela has many positive attributes that are appreciated by guests, it may not fully meet the five-star standard as consistently as expected.
NH Collection Santiago de Compostela emerges as a top choice for business travelers. The hotel consistently receives praise for its professional and diligent staff, ensuring that corporate guests feel well-supported and efficiently checked in. With a spacious and modern design, the hotel offers a corporate ambiance that is ideal for professional visits.
Business facilities, including a functional business center, conference facilities and well-appointed meeting rooms, provide a great work environment. Guests highlight the modernity and upkeep of the hotel, emphasizing the well-maintained common areas and rooms that, while mostly satisfactory, might benefit from a touch of renovation.
The hotel’s restaurant and various public spaces are noted for their quality and suitability for business-related events, facilitating both work and leisure in a comfortable setting. An ideal location and consistent service from a reputable hotel chain make NH Collection Santiago de Compostela an excellent choice for those on business trips. Some minor issues, such as inefficiency in accessibility aspects and specific gym regulations, are mentioned but do not overshadow the overwhelmingly positive feedback on facilities and services for business travelers.
NH Collection Santiago de Compostela offers a range of accessible features suitable for guests with disabilities, including accessible parking and lifts, as well as wheelchair-accessible rooms. Reviewers noted the hotel's good overall layout and clear signposting. Its location is convenient, being close to the city center and the availability of both indoor and outdoor pools and a gym is appreciated.
However, some guests have pointed out areas where the hotel could improve its accessibility. Older guests mentioned difficulties maneuvering around the indoor pool area and accessing the bathtub. While the hotel provides handrails in the bathroom, some find the accessibility measures somewhat deficient and the bathroom difficult to navigate. Despite these issues, for a short stay, the hotel remains a viable option for guests in need of accessible amenities.
The heated pool at NH Collection Santiago de Compostela has received mixed reviews from guests. Many appreciated the availability of the heated swimming pool and found it comfortable and enjoyable. Some guests described the pool temperature as ideal, providing a pleasant swimming experience. However, others noted that the pool was not sufficiently heated, often stating it was too cold for their liking. Additionally, some reviews mentioned maintenance issues, such as blackened edges and benches that needed cleaning. Despite this, the overall sentiment highlights the presence of a heated pool, which remains a notable feature of the hotel.
NH Collection Santiago de Compostela boasts a variety of appealing amenities with the outdoor pool being a standout feature frequently praised by guests. Many appreciate the clean and well-maintained pool area, which includes facilities like sun chairs and grassy spaces for lounging. Guests find the outdoor pool wonderfully clean and commend its pleasant temperature, making it a favored spot during warmer months.
However, some guests note that the pool can sometimes be unavailable or not heated, which can be a drawback during cooler weather. Additionally, the tiles around the pool can become extremely hot, posing a minor inconvenience. Despite this, the pool area overall remains a serene and inviting place to relax.
Complementing the outdoor pool are additional amenities such as a quiet and well-kept indoor pool, a gym and a lovely spa. The combination of outdoor and indoor pools, along with other wellness facilities like saunas and outdoor spas, enhances the overall guest experience and provides ample opportunities for relaxation and rejuvenation.
The indoor pool at NH Collection Santiago de Compostela has received a mix of reviews from guests. Many appreciate the inclusion of a heated indoor pool and sauna, noting that the swimming pool is typically warm and clean. Guests found the pool area pleasant and enjoyed the additional offerings such as the sauna and Turkish bath, describing the area as very pleasant and clean. The availability of both indoor and outdoor pools as well as a well-equipped gym adds to the hotel's appeal.
Some guests found the indoor pool very nice and really liked it, while others mentioned that it could be more inviting. A few reviewers highlighted that the water temperature was inconsistent with some finding it a bit cold and others saying it was unpleasantly hot. Additionally, some reviews pointed out maintenance issues, such as the edges of the pool being blackened and dirty, indicating the need for better upkeep. Moreover, the lack of a drink bar attendant in the pool area and the pool only having sunbeds were mentioned as minor drawbacks.
Despite these critiques, the pool's overall cleanliness and the hotel's excellent service and friendly staff contributed to a generally positive experience for guests. The diverse and full breakfast and large parking facilities further enhanced the overall stay.
The NH Collection Santiago de Compostela is frequently noted as an ideal destination for honeymooners, being perfect for celebrating special occasions such as anniversaries. Reviews highlight that honeymoons are well accommodated with guests often receiving special treatment, ensuring satisfaction with their stay. The hotel offers a special honeymoon suite and even a dedicated honeymoon bed. However, a consistent point of feedback is that the romantic setup and decor could use refreshing to meet higher standards.
NH Collection Santiago de Compostela consistently impresses guests with its upscale ambiance and exceptional services, embodying a true five-star experience. The hotel's elegant design and modern facilities contribute to a luxurious atmosphere, both inside and out. Guests praise the cleanliness, comfort and the warm, attentive service that enhances their stay. Located in a beautiful and convenient area, it offers a serene and refreshing environment.
The rooms are noted for their spaciousness and cleanliness, promising a comfortable luxury that meets high expectations. Guests appreciate the overall quality and superb location, alongside the modernity and inviting spaces of the hotel. Although some mention the need for minor maintenance and renovations, these observations do not overshadow the positive aspects.
While the small spa receives mixed reviews, the overall luxury experience remains evident with guests particularly noting the excellent staff service and the hotel's pleasant scent. The breakfast, while deemed fresh, could see some improvements, particularly in variety. Nevertheless, NH Collection Santiago de Compostela is frequently recommended for those seeking a luxurious stay in Santiago de Compostela, offering phenomenal value for a true five-star standard.
NH Collection Santiago de Compostela offers the perfect romantic escape, boasting a calm and relaxing ambiance that sets the tone for a tranquil retreat. The hotel's peaceful and romantic location is often described as ideal for couples seeking a memorable getaway. Guests have praised the romantic atmosphere created through thoughtful decorations and details, making it a suitable choice for honeymoons and special occasions.
Couples will find the quiet and calm atmosphere conducive to relaxation, while the friendly and professional staff ensure a pleasant stay. The hotel's warm hospitality and helpfulness add to the overall charm, providing an easy-going and optimistic environment.
While the decor may show signs of wear, the superb comfort and the romantic setting, along with options for a romantic dinner, make up for it. The NH Collection Santiago de Compostela, located conveniently close to various attractions, offers an ambiance that leaves a lasting impression on couples looking for a romantic retreat.
NH Collection Santiago de Compostela stands out as an excellent choice for travelers with pets, especially dogs, earning praise for its thoughtful and comprehensive dog-friendly services. Guests highlight the seamless check-in process, where the hotel’s staff are already aware of the dog's presence and ready to accommodate pets without needing reminders.
The hotel accommodates four-legged guests with amenities such as comfortable pet beds and bowls for food and water. Some reviews even mention personalized touches like pet treats and a personalized note from the staff, enhancing the welcoming atmosphere. The dog-friendly terrace and quiet-entry parking further add to the convenience and comfort for pet owners.
Morning walks with dogs are encouraged and the quiet ambiance of the hotel ensures that both human and canine guests enjoy a peaceful stay. A few guests suggested expanding pet access to some common areas, but overall, NH Collection Santiago de Compostela is highly recommended for its pet-friendly policies. However, be prepared for an additional fee for bringing pets.
With its great location and caring, accommodating staff, the hotel successfully blends a family-oriented atmosphere with exceptional pet services, making it a favored destination for those traveling with their canine companions.
Location Show Map
Location
The hotel’s location offers easy access on foot to major sites, such as the university and various museums with pleasant pathways through parks and green spaces enhancing the walking experience. It is particularly noted for being an excellent choice for pilgrims, given its short distance from the Cathedral of Santiago de Compostela.
Moreover, the setting next to parks and a lake provides a quiet retreat, ideal for those looking to unwind after exploring the city. Free parking and easy access by car add to the convenience for travelers driving into Santiago. While some reviews mention the slight uphill walk back to the hotel and the occasional reliance on taxis for those with mobility issues, the overwhelming sentiment is one of satisfaction with the location’s advantages and the overall tranquility it offers.
Breakfast
Guests frequently describe the breakfast as delicious, high-quality and exceptionally good with some even deeming it the best breakfast in Santiago. The buffet accommodates diverse tastes and dietary needs with both sweet and savory options. Many appreciate the abundance and freshness of the offerings with the variety extending to fruits, juices, pastries and local products. The friendly and attentive staff contribute to the positive dining experience, ensuring prompt replenishment and attentive service.
However, there are a few caveats. Some reviews note the high cost of breakfast and a few guests felt that certain items like coffee and eggs could be improved. Nonetheless, the general consensus is that the breakfast at NH Collection Santiago de Compostela is a superb start to the day, leaving little to be desired.
Dinner
However, there are notable criticisms regarding the restaurant's pricing with several guests finding it expensive relative to the quality and variety offered. The limited menu options, particularly for dinner and lack of casual dining or late-night options were also mentioned. Some guests experienced inconsistent service and disappointing quality for certain dishes.
While the ambiance and menu variety could use improvement, the restaurant's breakfast and overall food presentation were praised. The hotel’s dining facilities might not consistently meet five-star expectations, but the restaurant and room service have received commendations for their quality and service at times. It's advisable for guests to consider these factors and perhaps manage expectations regarding the dining experience at this hotel.
Rooms
Despite the overwhelmingly positive feedback, a few areas for improvement were identified. Some guests mentioned that the room decor and furniture appeared dated and worn in places with occasional maintenance issues like damaged floors or non-functional air conditioning. Others noted the rooms could become quite warm with air conditioning not cooling sufficiently at times.
The hotel's location provides a quiet and relaxing environment, though guests pointed out that it is a bit of a walk to the cathedral and historic center, which might be challenging for less athletically inclined visitors.
Overall, the reviews suggest a well-equipped and comfortable stay with spacious rooms that offer a good mix of modern amenities and quiet relaxation. The friendly and helpful staff also contribute positively to the experience.
Beds
Cleanliness
The hotel's common areas and facilities, including the spa zone and pools, have garnered praise for their cleanliness and upkeep. However, certain areas such as public bathrooms and some parts of the pool area have received minor criticisms for needing more thorough cleaning.
Despite occasional issues with outdated furniture and minor maintenance needs, the overarching sentiment points to a high standard of cleanliness throughout the property. The hotel's friendly and helpful staff also enhance the overall experience, often going above and beyond to ensure guest satisfaction.
In summary, while NH Collection Santiago de Compostela may have a few areas requiring extra attention, it largely upholds its reputation as a clean, comfortable and inviting place to stay.
Staff
Wi-Fi
While most reviews are positive, a few guests reported intermittent issues with occasional problems in connectivity. However, these instances appear to be sporadic and do not overshadow the overall positive feedback.
The hotel also receives accolades for its friendly and attentive staff, further enhancing the guest experience. Visitors specifically highlight the efficiency and hospitality of the receptionists, contributing to a welcoming environment.
In summary, NH Collection Santiago de Compostela's WiFi service generally meets and often exceeds guest expectations, supported by a friendly and efficient staff that ensures a pleasant stay.
Gym
In addition to the gym, the hotel features both indoor and outdoor pools, a sauna and a steam room. Guests find the heated indoor pool particularly cozy during winter, though there are mentions of maintenance issues with the sauna and indoor pool. The overall facilities, including the spa, are generally praised for being clean and well-kept, offering a pleasant and inviting atmosphere for guests. The provision of towels for the pool and sauna further adds to the guest experience.
Pool
However, some guests have highlighted areas needing improvement. The indoor pool often received comments about its temperature with many guests finding it too cold and noting that it could benefit from being a few degrees warmer. There were also occasional issues with maintenance and cleanliness, particularly for the outdoor pool and surrounding areas with reports of it being occasionally dirty or under maintenance.
Despite the mixed reviews, the heated pool options, the span availability of pool facilities and the clean pool area offer a comfortable and enjoyable swimming experience for many visitors. Travelers can look forward to a generally pleasant time, especially if staying during the warmer months when the outdoor pool is more likely to be operational and inviting.
Parking
Guests have noted the ease of parking with plenty of free options around the hotel and even on the street just outside the premises. Despite these positive points, some guests have mentioned that on-site parking can be limited and is sometimes full and there is a fee of 11€/day for the garage parking. However, the general consensus is that parking, both free and paid, is readily available and a significant positive aspect of staying at the hotel.
Family
The staff have garnered praise for their friendliness, helpfulness and caring attitude, contributing positively to the overall experience. Guests appreciate the warm and soothing environment of the hotel, often recommending it for families. The themed breakfast table for children and a kid-friendly buffet add an extra touch of delight for younger guests.
For those traveling with babies, the hotel thoughtfully prepares and provides necessary amenities, including cribs upon arrival. Families also enjoy the spacious common areas and the pool, which enhances the stay.
Despite a few minor drawbacks like the bathtub's accessibility and occasional noise from young children, the overall sentiment remains highly positive. NH Collection Santiago de Compostela is frequently described as a great choice for family vacations, offering comfort, convenience and a genuinely pleasant experience.
5 Star
However, not all reviews align with the five-star rating advertised by the hotel. Several guests felt the facilities and services fell short of true five-star standards, citing out-of-date appearances, maintenance issues and subpar room cleaning. Some reports mentioned broken furniture, worn-out carpets and stained lamps, detracting from the overall experience. There were also remarks about the Spa services not meeting five-star expectations and a disappointing reception experience.
In conclusion, while NH Collection Santiago de Compostela has many positive attributes that are appreciated by guests, it may not fully meet the five-star standard as consistently as expected.
Business
Business facilities, including a functional business center, conference facilities and well-appointed meeting rooms, provide a great work environment. Guests highlight the modernity and upkeep of the hotel, emphasizing the well-maintained common areas and rooms that, while mostly satisfactory, might benefit from a touch of renovation.
The hotel’s restaurant and various public spaces are noted for their quality and suitability for business-related events, facilitating both work and leisure in a comfortable setting. An ideal location and consistent service from a reputable hotel chain make NH Collection Santiago de Compostela an excellent choice for those on business trips. Some minor issues, such as inefficiency in accessibility aspects and specific gym regulations, are mentioned but do not overshadow the overwhelmingly positive feedback on facilities and services for business travelers.
Accessible
However, some guests have pointed out areas where the hotel could improve its accessibility. Older guests mentioned difficulties maneuvering around the indoor pool area and accessing the bathtub. While the hotel provides handrails in the bathroom, some find the accessibility measures somewhat deficient and the bathroom difficult to navigate. Despite these issues, for a short stay, the hotel remains a viable option for guests in need of accessible amenities.
Heated Pool
Outdoor Pool
However, some guests note that the pool can sometimes be unavailable or not heated, which can be a drawback during cooler weather. Additionally, the tiles around the pool can become extremely hot, posing a minor inconvenience. Despite this, the pool area overall remains a serene and inviting place to relax.
Complementing the outdoor pool are additional amenities such as a quiet and well-kept indoor pool, a gym and a lovely spa. The combination of outdoor and indoor pools, along with other wellness facilities like saunas and outdoor spas, enhances the overall guest experience and provides ample opportunities for relaxation and rejuvenation.
Indoor Pool
Some guests found the indoor pool very nice and really liked it, while others mentioned that it could be more inviting. A few reviewers highlighted that the water temperature was inconsistent with some finding it a bit cold and others saying it was unpleasantly hot. Additionally, some reviews pointed out maintenance issues, such as the edges of the pool being blackened and dirty, indicating the need for better upkeep. Moreover, the lack of a drink bar attendant in the pool area and the pool only having sunbeds were mentioned as minor drawbacks.
Despite these critiques, the pool's overall cleanliness and the hotel's excellent service and friendly staff contributed to a generally positive experience for guests. The diverse and full breakfast and large parking facilities further enhanced the overall stay.
Honeymoon
Luxury
The rooms are noted for their spaciousness and cleanliness, promising a comfortable luxury that meets high expectations. Guests appreciate the overall quality and superb location, alongside the modernity and inviting spaces of the hotel. Although some mention the need for minor maintenance and renovations, these observations do not overshadow the positive aspects.
While the small spa receives mixed reviews, the overall luxury experience remains evident with guests particularly noting the excellent staff service and the hotel's pleasant scent. The breakfast, while deemed fresh, could see some improvements, particularly in variety. Nevertheless, NH Collection Santiago de Compostela is frequently recommended for those seeking a luxurious stay in Santiago de Compostela, offering phenomenal value for a true five-star standard.
Romantic
Couples will find the quiet and calm atmosphere conducive to relaxation, while the friendly and professional staff ensure a pleasant stay. The hotel's warm hospitality and helpfulness add to the overall charm, providing an easy-going and optimistic environment.
While the decor may show signs of wear, the superb comfort and the romantic setting, along with options for a romantic dinner, make up for it. The NH Collection Santiago de Compostela, located conveniently close to various attractions, offers an ambiance that leaves a lasting impression on couples looking for a romantic retreat.
Dog Friendly
The hotel accommodates four-legged guests with amenities such as comfortable pet beds and bowls for food and water. Some reviews even mention personalized touches like pet treats and a personalized note from the staff, enhancing the welcoming atmosphere. The dog-friendly terrace and quiet-entry parking further add to the convenience and comfort for pet owners.
Morning walks with dogs are encouraged and the quiet ambiance of the hotel ensures that both human and canine guests enjoy a peaceful stay. A few guests suggested expanding pet access to some common areas, but overall, NH Collection Santiago de Compostela is highly recommended for its pet-friendly policies. However, be prepared for an additional fee for bringing pets.
With its great location and caring, accommodating staff, the hotel successfully blends a family-oriented atmosphere with exceptional pet services, making it a favored destination for those traveling with their canine companions.
Yes, NH Collection Santiago de Compostela has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at NH Collection Santiago de Compostela.
Yes, NH Collection Santiago de Compostela welcomes dogs.
Yes, parking facilities are available at NH Collection Santiago de Compostela.
Yes, NH Collection Santiago de Compostela has a gym.
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